The Queens Head Shildon in County Durham

Incorrect food order arrived 1.5 hours after order. Phoned up and was told that we were wrong and not them. So we tried what arrived to avoid starving, food was awful. Wont be back used to really enjoy it under RIO brand not sure if its same people.

Went for my grans 88th, never been before but will definitely go back was very welcoming and helpful as she is in a wheelchair and when they seen her birthday girl badge they all came out unexpected with a ice cream and a candel and all the staff sang happy birthday, that was very lovely for them to do that, will take my partner back soon, food is incredibly good also 😊

Excellent food even the basic curries are lush and the special dishes are even more special

My Mother, my Grandson and I visited Bells at Framwellgate on Tuesday 22nd April. We are regulars there and always enjoy our food. Unfortunately this time, the batter on the fish was under cooked and slimey and the fish was sloppy. We told a waitress about this and she arranged for another 2 full plates and for the fish to be replaced. The meal arrived for the second time but had gone from one extreme to another. The fish was so overcooked that the batter tasted burnt and the fish was so dry and had no taste. We didn't say anything about it this time as we were so hungry and didn't want to seem annoying. We ate the chips and the mushy peas. My Mother left her fish and I picked on at mine. If this was the first visit, we most certainly would not be going back. Usually the fish is so beautiful and sweet and the batter light and crispy. Anyone visiting for the first time would wonder how on earth they managed the 'Award'. I must say though, the waitresses were absolutely amazing and so nice. It was those ladies who made our experience palpable, so thank you.

Great location in Durham Fast service If you like pizza homemade, come here, you won't be disappointed. Reasonable value for money, for city centre location Overall I would recommend if in durham