Rudy's Pizza Napoletana - Durham in County Durham - Phone Number, Reservations, Reviews

Didn’t taste Asian at all. The Korean spice chicken was barely spicy and the quality of the meat was poor. Friendly staff though.

Lovely quiet little shop. Love the sushi here

Fresh food, friendly staff and good service! What else can you want for the price.

I like going to Kokoro, there food has much more flavour than other takeaways in Durham, the portions are big too.

Sashimi was thin and tasteless, some of the salmon was slimy. No dates on food. Rice was hard and my doroyaki was frozen in the middle. Complete shambles The katsu was inedible and I wouldn’t feed it to a dog. Go literally anywhere else. Also, is it even Korean? Clueless man who served me had no idea what ingredients were in anything either

Was my favorite takeout place in October 2023. Since then there has been a significant decline in quality of food (sweet chili chicken). Some of it is inedible. The price can still be very good at times.

So tasteless I thought I had Covid. Quite honestly the worst Asian fast food noodle dish I’ve ever had, although I knew I was in trouble when an Asian eatery told me they were “all out of spice” ?!?! They should not be allowed to claim the food to be “fresh”, when food is just microwave heated. Feel for the staff, who were very nice, having to serve this up to the unsuspecting public. Seafood consisted of one lonely crab stick and the soggiest prawns. Oh and the miso soup could quite easily be mistaken for hot water. I’m angry being £20 down with nothing to show for it but hunger for some real Asian food. En route to Ajiwai.

The food, service and atmosphere was fantastic! Ordered my usual chicken katsu with rice and it was as delicious as always! I will always recommend to anybody and can't speak highly enough of the friendly staff.

It was a young Asian female employee, but she made a payment mistake. I tried adding it myself, so it's a shame. If I hadn't, I would have skipped it. It was less than a pound It's true that if you calculated something wrong, you have to redo it, but the business asks if you want anything else. And he didn't seem very sorry. Even when I try to be kinder and smile at soulless words of apology, I look at them with a straight face. After repaying, they looked at me strangely as if they were paying again for less than 1 pound. I ate salmon and chicken katsu, but the salmon tasted like plain water and the chicken katsu didn't have much meat and was tough and dry, so it was hard to eat. Dong's uneducated people are all over the place.. Why are they all so stupid? It's a little annoying because the basics aren't there. ----- When I checked the payment details later, I originally received a partial refund of 1.95 and had to pay 1.15 again, but I had to pay an additional 1.95. It clearly said it was a refund, but it was withdrawn from the bank. I explained the refund issue and the rude staff via official email, but they only gave an insincere response explaining their position and did not make any apology for the staff's response. The boss and the employees.

Was pleasantly surprised to see free water at the door! Love itt. Keep it up

Turned me away cos I only had CASh.

I always come in here and get the same order. I was having a really rough day, came here, and my usual was sold out. But Bing (I think that’s how her name is spelled) was so kind and helped me choose something new. I’d had a hard day and she was so smiley and friendly I was kind of touched by it in a weird way. I love this place and the staff are great… of course special shoutout to Bing. They also always stuff the bowls full which is nice

Overpriced udon for what it is but the staff were very nice

Great service, friendly staff! Tasty food

It’s a little different lace with great food . Just that the place is a bit small. But great staff and variety of sushi’s , drinks and custard buns.

The spicy pork is the absolute best. Great portions, friendly staff & relaxed atmosphere.

Well what can I say, from booking the table for up to 18 at quite short notice, to calling in 2 hours before and letting Ruby's know there will be only 15 of us, the service was absolutely fantastic, the friendliest and professionalism of the staff was amazing and treated our lovely Sue for her 60th birthday was amazing. Thank you so much for a lovely experience in your gorgeous restaurant. We will definitely be back. Thank you again. Much love and gratitude. Lynn xx

Have visited Rudy's Manchester a few times, and soo pleased to hear they opened in Durham. Visited with friends and loved everything about the evening. Nice ambiance, polite friendly staff, and absolutely great tasting pizza's back soon !!!

We visited on Friday afternoon, this is my second visit and it was just as amazing as the first time. We were helped by Josh, Reece and Layla and they were amazing, if restaurants can attract staff like this they must be doing something right. Our pizza was amazing and delivered quickly, the Caesar salad was fantastic and the tiramisu gorgeous, and made even better by the service. Thank you so so much for a fab afternoon

a lovely birthday meal with friends. delicious pizzas, dips and salads. Josh, Reece and Leila with the beautiful eyebrows, couldn’t have looked. after us any better Thank you so much we will be back soon. Fully recommend a trial to Rudys.

Decided to book here after seeing it was dog friendly and it was high up in the TA ratings. Staff were brilliant and they made a big fuss of our little dog bringing water and a little bowl of ham. Ordered a triple pepperoni pizza along with a lovely pint of Rudy’s Pale Ale (so nice I had another one!). The pizza was lovely, light & fluffy (not a thin crust but then it’s Neapolitan), plenty of filling - it did have a sweet edge but that was explained to be the stracciatella & chilli honey so if you’re expecting a spicy pizza, this isn’t it. I then ordered a tiramisu & coffee (purely in the name of research 😁😁) and finished off with a glass of MontePulciano. All the staff were great (I remember Josh & Emma but I’m sorry I didn’t get the name of the third girl who served me). I needed to visit the loo and Emma was more than happy to dog-mind whilst I went - always a problem when you’re travelling solo. I also got talking to the area manager who again was lovely and got a good insight into their operation. The restaurant has an industrial type feel with concrete floors, open kitchen and exposed services. Great value & super staff. Well worth a visit.

As a family we have always loved Rudy’s abs regularly visit in Manchester. We even ordered during COVID & had them delivered to our house for Home Baking. When we found out they were in Durham, we were so excited, as NO Pizza shop in the area comes anywhere near for flavour & authenticity! I ordered to collect for my Son’s Birthday on Monday 1st April & opted for the £55 Deal. 1 Rudy's for Four £55.00 Starter Garlic Bread with Mozzarella £0.00 Choose your 1st pizza (Night in for 2) Margherita & extraGreen Chilli Choose your 2nd Pizza (Night in for 2) Portobello Choose your 3rd Pizza Carni Choose your 4th Pizza Porchetta Choose your Dips (3) 2 Garlic Aioli Dip Chilli Honey Dip Choose your Drink (Bundle for 4) 2 Coke Bottle San Pellegrino Blood Orange San Pellegrino Limonata An easy 10/10 & I even noticed it was dog friendly when I visited, so we will 100% come for a sit-In very soon! Thanks to the Friendly Staff & Top Class Pizza Chef! Keep up the good work 😀

Pizza was ok, nothing to write home about. Service was a let down despite having plenty staff. Booked a table, checked in at the door, server went off to check if our table was ready only to sit us right by the door. Other tables were available. No offer of drinks prior to ordering food. Had to get the attention of staff whilst they chatted for second order of drinks. No offer of clean glasses, empty beer bottles left on table. A number of staff ‘friends’ came in and sat at on the stools beside us. They wandered back and forth and up by where the pizzas were getting the finishing touches, not the most hygienic. Out of at least 8 staff only 5 were working, 3 making pizzas, 1 putting the finishing touches and serving and 1 washing dishes. The 3 girls front of house stood chatting with their arms crossed. On the plus side, no automatic service charge! It’s the first in a long time that we have not left a tip.

Second visit here and it was as lovely as the first! Thank you to Neil and Nicola for being so friendly. The Carni pizza was delicious and very spicy, and the campana was great to share. The portions are big and the staff can't do enough to make you feel welcome.

If you want a great pizza in a chilled environment this is the place ! Durham has needed a pizzeria just like this for such a long time, it’s in the old part of Durham which is how it should be. The pizza was so authentic,excellent ingredients and as I am Italian I know a good pizza ! Excellent value for money, the red wine was excellent and not over charged like most places for wine. I really need to say a huge shout out to our fantastic waitress Layla .... she was so good and very switched on, she was aware of every table and at what stage they where at in there meal, knowledgeable and just really lovely. Please please make sure you look after her she is your best asset and far better than any other member of your floor staff at Durham. We will definitely be back to see Layla and have a great pizza !😀

Very busy restaurant but staff very welcoming and attentive. Food very reasonably priced. Thanks Laila for looking after us

Lovely place and amazing pizza (which for a Neapolitan is hard to find abroad). Layla was attentive and friendly and we will surely be back.

I love Rudy's pizza. Since joining Durham, for me, this has outperformed many other restaurants/ pizza places (Pizza Express, Ask Italian, for example). I cannot fault Rudy's for impeccable service, pizza, value for money, etc. I would highly recommend a visit to Rudy's for a proper Pizza! Keep up the hard work, Rudy's!

Lovely staff ! The young man at the till who served us was so lovely (sorry didn’t catch your name, he was quite tall ahah) I struggle to decide on what to get, and he was nice enough to pick one of the mains for me! Thank you for your help :)

Friendly staff, fresh sushi, and always a great experience each time I go.

It's so terrible!!! This is my first time to purchase food there, She is not nice with bad attitude. Also i asked the noodles!! She gave me rice... So weird, She repeated the noodle, then when i arrived at home, i found it is rice.....one bowel of rice is 7.5pounds....with two prawns...

Proper pizza. Great atmosphere created by the most amazing service team. Great food delivered by really committed people from the open kitchen to the table = a lovely night. Oh and the wine was lovely too. No service was automatically added which is refreshing but we had no problem generously tipping given our experience. The way it should be !

The most amazing pizza! And best charcuterie board to start. The Chilli Honey dip is amazing! Such good prices, will definitely be back!

We came for dinner on a busy Sunday night and the staff were absolutely wonderful. Particularly the hostess (I believe called Alexandra) who was so helpful and kind to us. The food and drinks were also delicious, including the desserts. Am excited to return to Rudy’s soon!

I visited today for some curry, which was great, as always. However, after a while, the staff wedged the door wide open despite it being 4 degrees outside. This, of course, led to it immediately becoming freezing.

I do enjoy the food here. However, the staff propping the door open and making it freezing cold inside was rather distasteful. Of course, everyone left. But it felt INTENTIONAL. Hire better staff.

Loved this place. Very clean, loads of choice and a great atmosphere. I ordered the Tofu Katsu with rice. Choice of cutlery, chopsticks or wooden forks if you're not sure how to go on with the sticks. Food was great. Got a window seat to people watch. The choice of sushi is endless, plus it's all freshly made, so if it's not on the fridge shelf, just ask and they'll make you one. Honestly, forget Gregg's or maccies. Go here.

The food tastes weird. After several visits, I've decided I won't come back. I don't like the noodles. The rice is bland. The chicken katsu cold item they sell tastes like vinegar.

I always order on Deliveroo and the food always comes hot, with huge portions. I went into the shop the other day, and the staff were just so lovely and helpful. Amazing veggie and vegan options, tasty food!

Worst service ever. After waiting for 5 mins to be served, a white male staff just ignored me and served ppl coming after me. When I pointed it out, he apologised in a rude and impatient way.

Just as good as the Leicester branch, Good portions as you'd expect and good flavours.

Genuinely the best food I’ve had in Durham. The sushi is so well priced and super good and the chicken katsu curry and the sweet and sour sauce! We ordered a few things and I can’t fault it. Would def recommend and it’s such a good location. Amazing food which you can take away super quickly. Thank you!! The staff were so lovely as well and filled the pots to the top! Definitely coming back

This is by far one of the best sushi places I've visited. The staff are also really friendly & clean on multiple occasions I saw them clean down the tables & countertops throughout the restaurant area & kitchen they we're also wearing plastic aprons & gloves and took great care when preparing the food I was really happy to see the level of care that they was providing. Will always visits ever time I pass through Durham. Thank you for your fantastic food friendly service & great hygiene 10/10

Great place to go! Loved the food!

Stopped here while visiting the UK, great food while on the move, good price and friendly staff

Amazing food, ambience and vibe! Highly recommend trying it, will definitely go back:)

It totally worth the the price and save my time for cooking!

Amazingly tasting food, great staff and atmosphere. The place to be up north!

The staff were super friendly and helpful and the food was delicious!

Tasty as ever, favourite food 😍

Dropped in for a quick bite, the sushi was amazing, but the Katsu curry was a real showstopper.

It was very good food quality and all staff was so kind and friendly, especially I really liked the portion of food! Definitely I will recommend this restaurant to my friends :)

Kokoro truly impressed with its exceptional cuisine, impeccable service, and a captivating atmosphere. An absolute must-visit!

Great service and always a good experience. Thanks.

Great food and staff were super friendly and smiley - great service :)

I visited branches in london previously and thought I could rely on the Kokoro here. I was wrong. Where in london this bulgogi is much larger in portion and much more tender, seasoned and flavourful, I literally saw the staff pour a jug of water on the bulgogi before serving my order here. It tastes bland and flavourless, and the texture is tough and rubbery. It is literally just plain boiled beef and rice, and I could do a much better job at home. Complete waste of money.

The food and service are very good :)

Clean and cozy restaurant with yummy food both sushi and Asian food 💗

Tasty food with reasonable price :)

Foods, Drinks and price are so perfect !

Nice food to go with reasonable price! Recommended 👍

I really like the food there. Very good with multiple choices of food.👍🏻

Amazing food, good quantity and not expensive, £8 for my dish.

One of the best places for dining in in Durham! Such a lovely staff and amazing food! Definitely recommend it to everyone!

Lovely woman helped me decide and helped pick what was best for me. Food was also incredible

Usually really tasty and excellent, just this time I was I was served chicken katsu curry instead of tofu, but it's still nice after I've taken the chicken out.

Delicious food and friendly staff they are very welcoming and smiling. 💓

The food can have quality fluctuation, but is pretty good for quick eats. I enjoy the tempura shrimp, sushi, and the Chicken Katsu Curry. Hits the spot when I want Japanese done quick. I probably eat there twice a month.

Good quality neta/sashimi, but literally the worst shari. It was really soggy with no flavour. Seriously bad..