The Phoenix in City of London, Westminster

No opinion on the food as we didn’t eat, The atmosphere is okay but not the best environment if you’re looking to party the night away. Staff are great but seem to be understaffed. Wasn’t too busy but half the place was occupied. Could have definitely been served a little faster.

Came for drinks and nibbles with colleagues after work..amazing atmosphere, great food and Cheryl, who looked after us was super attentive and friendly.. 100% recommended!

Went there on a busy night, thanks Cheryl for your recommendation. Great events downstairs as well!!

Cheryl made my night! Quick and knowledgable service Will definitely be coming back!

Cheryl was such a great host. She helped with recommendations and made the visit amazing.

Cheryl was brilliant. Looked after my work do spectacularly and let us know about all the wicked events they have downstairs!

Marius and Reya provided excellent service to us. They were very kind and accommodating and even showed us a few magic tricks! 10/10 would come again

For those who think British food is not delicious: Everyone, please come here and try fish and chips! Try schnitzel too! You'll think again about British cuisine! The batter was thin and crispy and fried well. Even though it was a pub, it was a comfortable place even for small children. The order is After taking a seat, go to the counter to order and pay. The food comes out! It was a restaurant of that type?! I was very tired and exhausted. I found an unexpectedly good restaurant I had a fun and delicious meal~ I enjoyed it^^!

Probably had the worst tasting red wine I ever tried yet.

Had a great time at the bar, great atmosphere and lovely staff. Especially Sam & Cheryl, who helped make our evening great :) will definitely be back again

Nothing much to say! Just an ordinary place.

Always friendly service. Perfect spot for an after work drink

I met a super friendly team at this pub on Saturday, and I think it was the manager who knocked up the best espresso martini I've ever had. They were fun & chatty behind the bar and really made us feel welcome, which made the whole experience a blast. Totally coming back for another round!

Looks fab after the refurb! Friendly team and manager lwas very helpful. Will be back

This is one of my favourite places in central London. Great staff that make you feel welcome and superb food.

Excellent pub in a great location. Dropped in and had a few drinks, atmosphere was great and will be going back again. Food looked great but didnt have any.

Horrible over cooked tasteless burger (the Phoenix burger). Chips were cold. Food over priced. Service ok, and good range of beers.

The burgers are so good 5 stars to the chef And the sides were delicious He really knows what he's doing in that kitchen Smashed it Looking forward to returning

Local taste. It's delicious in Chelsea.

Went downstairs to a new 🌙 night ordered a tequila 🤪 and was handed a tequila shot and a salt shaker 😆 🤣 😂

Amazing staff, we were here on a Saturday, i didnt order food but looks delicious I will come again for sure!

Fish and chips clearly comes in frozen and not fresh fish with fresh batter like independent pubs. Processed nasty food

Met up with ols Uni mates. Always Good here. food was good. Music a little loud but when.asked they turned.it.down

The staffs are friendly and provide service! Price of the drinks are reasonable! Highly recommended.

We really liked the pub and the atmosphere. The party was nice but we were a bit disappointed that the kitchen was already closed (we arrived around 9pm).

Great Fish&Chips, very attentive, quick and entertaining waiter. Marius made the best wizard tricks for our son :-) Can highly recommend

Average, I order a normal mojito, they bring me a strawberry mojito and where is the rum??? We are served a beer in a damaged can, no big deal but without a glass!!!

Posters and flyers all around the pub saying 2 cocktails for £15 We were told "that's wrong" and charged more. The posters and flyers remained around the venue. False advertising!

Fardeen was super friendly today. :)

Farbeen gives great customer service and great selection of beers! Would recommend!

I didn't use the pub I went to an event downstairs in the pub and the music was fantastic but the patrons of the music night were not that friendly, luckily I didn't go on my own.

Noce old pub with a good atmosphere & sound track - great rehydration station (didn't try food)

This West End pub is quite well laid out with lots of tables and seating areas and could be a welcome sanctuary from the bustle of nearby Oxford Street, but both the music and the noise of people having to shout to one another to be heard, spoils its positive impacts. We ended up having to sit outside so that we could at least have a conversation. Draught beers are expensive, even for London, but it's what you'd expect in the West End.

Really relaxed pub with a great atmosphere. Been here for a quiet drink during the day, a meal in the early evening and also for a number of the events held downstairs. Brilliant pub 👍👍

Ordered two pints of madri which cost me over £7 each. both tasted absolutely awful compared to other pubs. expensive and wouldn’t recommend.

Attended a music quiz. Great evening. Pub fabulous

Nice enough pub I’ve frequented over the years. but the prices are now utterly obscene. For £7.40 the Guinness would need to be outstanding, but it was a badly poured (all in one go, rushed, resulting a huge head etc) below average pint, there’s many better pints within yards where the bad music isn’t also deafening. X

Fantastic night out with Age Against the Machine playing disco, 80s & 90s downstairs. A must for any over-30! Bring photo ID!

Have been here several times before and it was decent. Absolutely terrible now. I was there for wing Wednesday, 2-4-1 wings...got 4 wings for £9....

Very good service. Angela the best!!!

Great pub lovely food, beer and staff what's not to love.

great themed afternoon entertainment music provided by feeling gloomy afternoon with David Bowie. Great venue great service top, really good food , top atmosphere.

Nice place with a fantastic music and a great cold beer

The fish and chips were sooooo good!!!!!

Vet friendly staff and surprisingly good food (we had fish and chips and steak frites).

It has an excellent sit-out area with great food

Been there a Saturday night, for a 80's music night.Great. I really enjoyed it...they have pub on ground floor and dance floor on basement. Check for different events. Cocktails may look a bit overpriced, but remember u just off Oxford Street . Recommend it.

Nice pub right near Oxford Circus

Shockingly rude staff, terrible attitude and service. Came for drinks and the barman didn’t even speak to us. Never experienced such poor service. Would never come back. Avoid!!!

Abdul was a great ambassador for the Phoenix.

Great place for a post-work pint. Nice atmosphere and generally a great, trouble-free crowd!

Had such a nice time angie was so quick and very nice and chatty made u feel so welcome x

Very nice pub upstairs and thematic, great dj parties, also different events for everyone, downstairs. Worth a check!!

Great pub friendly atmosphere 👌🏻👍🏻

Lovely pub, good music and great cocktails! Amazing food as well!

This is the perfect place to unwind after a trip to Oxford St. Very close to John Lewis and Cavendish Square we popped in and ended staying a lot longer than planned. Great staff with Angie being a stand-out, talk about larger than life and fun. Every pub needs and should have an Ang, made our evening 😀🍾🍻.

I was served by Angie who was a massive help. She was so energetic and made us feel really welcome. She is a credit to your establishment. Thank you to all of your other staff they were really helpful too! Highly recommend your pub to anyone!

What a great pub, love it! Thank you for the wonderful hospitality!!!

Came with family for a party, and had a great experience! The staff were the best, special shoutout to the manager, chef, and David at the bar!

Had lunch yesterday at The Phoenix, all the staff were really friendly and shout out to Angela who was especially helpful. Food was great, will be back.

Just stopped for a pint or two. Nice stag party next to us that was just getting started. Seems like a perfectly serviceable pub.

Really nice pub in London, just off the busy street Nice vibe and service

BEAUTIFUL PUB TWO STEPS FROM OXFORD CIRCUS. THE EAT IS VERY WELL, EXCELLENT SERVICE, WIDE CHOICE OF BEERS. PLUS THEY HAVE A DANCE ROOM WITH DJ UNDER THE PUB TO EXTEND THE EVENING

Fardeen is wonderful! An absolute pleasure to have serve me, keep him!

Today I visited the phoenix there was one bartender name fardeen gave me the good service I was very happy with it thanks you for keeping such a nice people I’ll make sure to come back same place

Adil and Sai were the perfect host and made amazing drinks.. would love coming back here

Great location, for a low-key chilled time with friends, affordable pricing, Abdul and Sai were great at recommending us drinks!

Still the good old phoenix,used to be a regular since 1980 while working for John collier in Oxford street now living in Norfolk Have many happy memories, hope to visit again

This is one of my favourite burger places at the moment. Nice atmosphere, good music and really friendly staff. There's a choice of different gins and the beer selection is quite impressive.

Was there to see a comedy show downstairs. Nice pub with friendly service.

Decent central London pub with large downstairs event space for comedy, themed disco nights etc.

The Phoenix is a great place! I have been there a couple of times, and it never dissapoints. The food is great and the service is amazing. I recently went there with my work colleagues, and Chelsea who was our waiter gave us as a really great service that day. She was very caring and supported us on a quick service on food, as one of our colleagues had to leave earlier. Thank you Chelsea again for your genuine great service!😊✨️

for making our experience so enjoyable. Sai went above and beyond to ensure that we had everything we needed and that our drinks were made perfectly. The entire team at Phoenix Bar was welcoming and attentive, making us feel like valued customers. We will definitely be coming back to enjoy the great atmosphere and delicious drinks. Thank you again for the amazing service and for making our night out so memorable. Keep up the great work, Phoenix Bar team!

Very pleasant staff, always polite and helpful especially the young lady Chelsea.

Padrón pepper have 2 ingredients: peppers and salt. They forgot the salt. The chimichurri sub was cold. The bread was cold, the meat (steak!!) was cold. The chimichurri had some kind of greens in it, but I couldn't taste any parsley (main ingredient!!) on top of it, it was blended. The bartender couldn't recommend any beer or ale, because he didn't know how they tasted like. It's all show and no skill.

Quality experience! Laughs for days

Decent pub, not ridiculous busy. Friendly staff

EDITED IN RESPONSE TO THEIR REPLY BELOW There was no miscommunication on our part. The waiter moved the table and allowed us a full table. We ordered and whilst we were eating, the original waiter’s boss (ponytail, caucasian, glasses, started being very verbally aggressive with everyone and said “if you don’t move the table in the next two mins im going to get fired”. The fact this company is placing blame on customers for a mistake they made, is a disrespect. They also banned us from ordering more drinks because we didn’t move the table - MID WAY THROUGH EATING?!?! I will never be drinking, eating or recommending anyone go there. It’s a real shame because there was around 15 of us. There was absolutely no miscommunication from us, they knew the group size, they served us, then expected us to move a table mid way through eating. If they cared about health and safety, they’d have moved the table themselves, not ask customers to, especially a lady! I appreciate the offer a chance for a call, but won’t be ringing because it is apparent that the below wasn’t respectfully accepted and therefore, I’d like to end this discussion. Please take this as a note to be kind to customers and treat people with respect and not make anyone feel uncomfortable. ________ We had a team outing and one of the waiters served us. He moved a table to allow us to all sit and eat together. We ordered 7 fish and chips and then were told only 4 were available Then the waiters boss asked us to MOVE THE TABLE Whilst eating. Poor service. His name is Richard and he has a ponytail and glasses. Absolutely disgraceful behaviour arguing with our team, harassing members and asking me to “look him in the eye”. He’s very lucky we aren’t pressing charges for assault.

Their regular themed dance nights are great, provided it’s the music you really like. Nostalgic and fun.

This place is dark, no atmosphere, nearly 15gbp for 2 pints. The staff have bad attitudes, they will treat you badly and judge you on how you look. Spend your money elsewhere, where hopefully you will get treated better. The staff have a don't care attitude

The place was empty and the service was slow, we got looked at like we were something from out of space because of how we looked. I watched how others were treated and they were treated much better than us, we were discriminated for how we looked. The red haired girl wouldn't wouldn't serve us, she walked off. The other woman had to serve us and was miserable to us, but nice to everyone else!. Don't treat people this way. We were really nice and polite and you think it's ok to judge us on how we look?. I am not judging you, so please don't judge me and treat me badly. Pub empty and dark, no atmosphere, staff drinking and making personal calls on duty, loads of glasses just left all over the bar, looking messy. Staff have no manners and will judge you. Nearly 15gbp for 2 pints, go somewhere else, don't bother.

We've held many work functions in The Phoenix attending the SFMQ and each time you have dealt with our food pre-orders efficiently and punctually and your bar staff are helpful and friendly

Great place! Wonderful atmosphere. Don’t miss out on this pub. I had my first cask ale here. The service was perfect. I would visit again.

What a culinary delight I find this fair spring night in London Town. Paul Leahy providing the good food, beers and possibly the best night of my existence.

Great traditional pub. Delish foods and brews. Ask for Paul, he’ll take care of you

Always a great time whether upstairs in the bar or attending events downstairs!

A calm afternoon to enjoy a beer and some chilli nuts in a lively atmosphere whilst I read the paper - Ruined by the wife finishing shopping early and dragging me away. A⭐️⭐️⭐️⭐️⭐️

Excellent food, pleasant seating, nice service: greetings Niki

Fun little pub for a few drinks. Went for a work event. Decent guiness.

Loved the vibe and the food and service was awesome

Served by Niki, she was very kind.

I was served by a very nice waitress Aneta

My family and I had lovely food and didn't have to wait long. The staff were friendly and made us feel welcome. No complaints and would definitely go back again.

A nice atmosphere pub, play nice music, but do not order cocktails in this place. Cost a lot but taste rubbish. Just basic drinks is a a good choice. Toilets smelled so bad it made me throw up a little.

I was served by a very nice and polite waitress Aneta.

Všetko bolo super,užili sme si to, ďakujeme Niki❤️

I was served by Aneta, she is so kind and sweet.🤍🙏🏽 i will definitely recommend my friends

I must say that we wil definitely come back to this restaurant, because thanks to Aneta, our stay at your pub/restaurant was unforgetable.

Aneta, the remarkably friendly waiter, went above and beyond in enhancing my dining experience. 👍

I was served by a very friendly waitress Aneta.