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4.3

Based on 683 opinions finded in 1 websites

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Nº 133 in 330 in Sevenoaks

CUSTOMERS TALK ABOUT DISHES WITH..pizzachickencookedroastpheasant
Score
OpinionsNoteGoogle6834.3

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Been a few times now pleasant atmosphere, staff are lovely and the food is tasty ..... its also dog friendly x

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Kirsty Cunningham . 2024-10-09

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Had a fantastic time at the Abba tribute event. Food and service was great. Thank you

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Dazzling Designs . 2024-10-09

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Food top notch, ambience perfect, loved the sheep skin seats. A great escape to the countryside away from busy sevenoaks high street. A perfect night out.

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Alexander Watson . 2024-09-17

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Had a fantastic meal and the service was great too.

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Shona Hathway . 2024-09-08

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Visited here twice in a row with family and the food disappointed us both times. The rice was overcooked, and either the lamb roast or the beef one were not that tasty (and probably not of a good cut). Pizzas might be a better choice, but highly overpriced IMO. However the place looks great as always and the service was pleasant.

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Enrico . 2024-08-28

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Ok for a Friday night dinner on the terrace. Locally sourced menu but not necessarily the most flavoursome food. Shame as the xmas .menu was great.

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Michael Dwyer . 2024-08-25

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Beautiful old pub with a beer garden for the kids to run around. Extensive menu and tasty food

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Nick De Cean . 2024-08-21

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We had spent the day at Emmetts garden with our grandchildren, and booked an early dinner before travelling back to London with them. At only 6 and 3 years old, pizzas were the safest bet to please them, and they didn’t disappoint, we shared pizzas between the 4 of us, and ordered fries, sweet potato fries and home made slaw. Everything was absolutely delicious the service was excellent, and the whole place had a lovely family friendly atmosphere. The children had chocolate brownie and ice cream for pudding and devoured it. Before leaving we changed the children into their pj’s so we could put them straight to bed when we got home. I have to say the whole place is a credit to the owners and staff. The food, the service and the environment were first class. We will certainly be back when visiting the area again.

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Louise Godfrey . 2024-08-20

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I came here for a private function on Saturday 10th August. The pub itself is gorgeous with a great sized garden. The food was a hot buffet which was a welcome change, the chips were the best I’ve tasted in a long time. Highly recommended 10/10.

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claire crow . 2024-08-19

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We come here very often and recently have to move, Izzy and the team are always fantastic we especially enjoy the chicken kebabs they serve, thank you so much to the team we hope to pop in when we come back down

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Shane Pearson . 2024-08-18

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If I’m honest, I am very disappointed with the small plates and service we experienced yesterday. The small plates were smaller than a side. 5x small plates for £35 which mean £6 each is not a great value for money whatsoever. If you have 5x caramelised onion flat bread then yeah, then it’s a great value for money but all the other dishes are small, bland and no flavour. The kids menu, is terrible. Children hamburger is so small that the burger is a size of a slider/canapé and not an actually kids burger. There needs to be a rethink on this and actually get the chef to make an effort with the food. BBQ Korean cauliflower - where was the sauce and seasoning. King prawns - Horrible Salt & pepper Squid - Soggy Caramelised flatbread - perfect every-time Halloumi fries - flavourless Severe disappointment and the service was very poor and staff seems like they were all over the place. I won’t return for sure and I didn’t think the pictures were deserved for this disappointment.

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Steve Rose . 2024-08-14

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Really nice place to relax and have great food. Garden and Terrace are beautiful, very peaceful and an exceptional service from great friendly staff, and food is beautiful. 100% recommended

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Vahid Razaghzadeh . 2024-08-11

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Lovely pub with excellent food. The fishcakes were divine and big portions. The brownie with cherry icecream was one of the best desserts I’ve had.

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Penny Johnston . 2024-08-06

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I went because I am a West Kent CAMRA branch member and we needed to update our photos on What Pub. A Friday lunchtime and we were efficiently allocated a table. The cask ale offering was Harvey's Sussex Best so we both had a pint. It was in good condition. We ordered food and both of us opted for a starter followed by a pizza as we had seen the pizza oven on the way in. The pizzas were excellent. On each table was a sheet showing how all of the food was sourced locally. It was disappointing on leaving to see another cask ale had been put on from Sharp's in Cornwall. Given the number of local breweries to Ide Hill and the pub's locally produced ideology, I was puzzled as to why they source a cask beer from Cornwall?

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Keith Ennis . 2024-08-06

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We came here last week for my birthday, 12 of us, sometimes a table of 12 can be a nightmare, severed at the same time, the service was streamlined and professional as all the food came out at the same time, well done to the kitchen staff. The table staff were great, Nick was professional, friendly and nothing was to much trouble, as was the rest of the staff, there is a 12.5% service charge which I felt was fine for the service I received ( I do hope the staff receive 100% of it) Congratulations to the Plucker for a lovely clean bar area, spotless toilets, and nice dinning area a truly a nice country pub, there's a nice garden with swings for the kids, a couple more umbrellas in the garden would be nice, ample parking, dogs welcome and probably cats as well 🤭 great, enjoyable afternoon, thank you to the Plucker, we will be back 😀

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John McNamara . 2024-08-04

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Saturday lunch with family. Lovely pub - clean and well laid out. Lovely outdoor area too but it was raining so we ate indoors. Extensive menu. Made very welcome by Sarah and service throughout was excellent. Food was hot, fresh, plentiful and beautifully presented. Little pricey for lunch (£40 pp) but delicious.

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Sue Stimson . 2024-07-20

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Excellent meal at the pheasant plucker, I would highly recommend it to anyone 👍

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Nicholas Blackford . 2024-07-19

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Beautiful beer garden/playground for kids. Nice food

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Christopher Green . 2024-07-16

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Nice place, food was ok, a little pricey

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Simon Marshall . 2024-07-10

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Lovely people, lovely food, perfect place for a cosy dinner!

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Esther van Hal . 2024-07-09

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Reasonable chain pub. The fish and chips were very good.

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Richard Sankar . 2024-07-05

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We went for an evening meal after a day visiting Hever Castle. The food was delicious and the service excellent. Izzy was particularly attentive. Couldn't fault our experience and we'll be back on our next visit to Kent.

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Gareth Turner . 2024-07-05

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Disappointed! First time back here for 4 years and really unhappy with service and food. Food was mediocre and lukewarm and for what it was overpriced. I wish I had read the bill closer as would have withheld the discretionary service charge. Probably will not return.

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Andrew Brown . 2024-06-29

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Great venue but disappointing food. Really family/dog friendly with a playground in the garden. Sadly food not great. Ordered smashed burger which was neither smashed nor particularly grilled. Bbq Korean cauliflower was just boiled cauliflower with some bbq sauce on top. Fish and chips ok but everything (including kids food) covered in way too much salt. From what we could see the roasts and pizzas looked pretty good. Would probably return as great for kids but would stick to pizzas.

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jack drew . 2024-06-23

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Had a lovely afternoon with extended family, who were very impressed by the choice and quality of what they ordered. However, when we first arrived, we found one of the staff members rather officious and our greeting cool when we said we weren't having a meal - just choosing a selection of finger food and starters. We were escorted to a small table in the bar area, despite being almost the only people in the place.

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Linda Ticehurst . 2024-06-19

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Had roast dinner ( combo ) on Sunday. Food was tepid warm at best. Was going to send back but was too hungry to do so. Needs to be hotter and had a lack of meat and potatoes. Not worth money.

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Marc Mason . 2024-06-12

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Nice selection on menu, staff all very friendly and good atmosphere, very dog friendly having 2 dogs. Vegan Sunday roast well received by my guests. A bit pricey but worth it for the whole package of atmosphere and good food

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Alan Currie . 2024-06-09

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Absolute gem of a pub. Brilliant location and superb atmosphere! Will most certainly be returning.

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Antony John . 2024-06-03

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We sat down outside on one of tables and spent some time looking at the menus. The pub looked good, nice garden. Went to order at the bar and we were told that they are taking food orders for at least 30 minutes and to come back and try again later. There was guarantee that they would serve food later so decided to go elsewhere. There were many empty tables so was surprised by this.

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Davinder Singh . 2024-06-03

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Attractive pub, dimly lit. Nice gardens. Lovely welcome, some of our party were running late and the lady that greeted us was incredibly helpful and understanding. Bar staff equally warm and friendly. The waitress assigned to our table was awful, cold, miserable and as unhelpful and unfriendly a vegan in a butchers!! The food, whilst hot, and tasty, I felt it was overpriced for the quantity and quality for the main courses. Dessert was excellent. Alas when the bill arrived a service charge had already been added. In hind sight, I should have asked for it to be removed because our waitress was undeserving of any extra. Lovely location, nice food but don't think I'll recommend or return.

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Debbie Barrett . 2024-05-31

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Foid was dreadful , typical heated up frozen food ! We were told on arrival the menu was reduced!

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Tania Ledger . 2024-05-28

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An amazing country gastro-pub which seems to have it all: outdoor children’s play area, pizza oven, great food and drinks selection and a lovely interior and bar. Highly recommended.

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Lewis Bowman . 2024-05-27

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Great little gem of a pub! Lovely surroundings, great after a long hike around the gardens of Kent

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Chris Wilson . 2024-05-23

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The food was very good and the service from Rebecca was excellent. The restaurant was very comfortable and we will visit again

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Peter Luff . 2024-05-17

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Great spot during hike. Plenty of tables inside and outside.

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Milena Zielińska . 2024-05-14

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Really disappointed with our visit yesterday. We usually have a great time at the Pheasant plucker. I ordered the King prawn tagliatelle which is £19.95. The dish arrived without any Marscapone cheese in it and shredded mozzarella (the already shredded from the bag kind, not even the fresh stuff. Only small amounts) tossed on top. The menu has no mention of mozzarella in it and it wasn’t even grilled just slightly melted. As said the Marscapone cheese was nowhere to be seen as well as the nduja sausage. The bowl was boiling hot but the pasta has pockets of cold in it. Quite clearly a microwave job which is shocking considering the price for it. I sent it back and ordered the scallops to replace it (no refund was given despite the difference in price of the two meals). They still had the red roe attached to them and were incredibly chewy to eat. The pancetta was rock hard and the dish was cold. Honesty no idea what happened yesterday but if we ever go back I’ll probably stick to a pizza as a safe option. To top it off I had to fetch our own cutlery and sauces and also remind them that we didn’t receive the olives we ordered as well.

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Beccy Hughes . 2024-05-13

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Lovely country pub. It's a small chain and prices are a little high but all very professional. I would say, that while there are gluten free options (we needed some), there could have been more choice. Otherwise, a very pleasant experience.

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terry chambers . 2024-05-12

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Food was good. Shame about the lack of a lock on toilet door.

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Martin Richardson . 2024-05-01

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Wonderful experience and took my allergies very seriously!

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Nati Buch . 2024-04-29

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Food was insanely good and the customer service was jovial, kind and attentative.

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Scuba Waska . 2024-04-22

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Amazing food we all had something different and all the foods were well prepared and presented the salmon kebab looked amazing as did the sour dough pizza and the sour dough calzone was really tasty prices are more than reasonable for what you get. The staff were friendly and helpful. Would definitely recommend. Also they are dog friendly and do a doggie dish.

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M&M . 2024-04-21

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Had a wonderful time in a shack. Rebecca was absolutely wonderful. Thank you

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Sue Ryall . 2024-04-20

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Vegan burger dry and hard, Not what I was expecting. Banana blossom over cooked and also dissapointing for my son. Had high hopes. Had been highly recommended by my son but didn't live up to expectations. Wonder if there was a change in chef. I was in a cold draft where I was seated. Sat with my coat on. Not one to usually complain but this was raved about, but didn't live up to expectations. Sorry.

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Carole Burd . 2024-04-11

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We were left waiting for over 15 minutes for our table. It wasn't ideal with children to wait that long. Lovely garden, play area great drinks menu and the food was very nice indeed. The service during the meal was timely. Would definitely go again.

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Cat C . 2024-04-07

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A lovely pub, lovely garden amazing staff especially Izzy! Thanks for being so incredible with all of our group & kids.

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Lucy Myles . 2024-04-05

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Another nice pub resturant owned by the elite group. The company has got this business nailed in all areas Our favourite group of pubs n bnbs

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Kim Barber . 2024-04-02

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Very family friendly. Food is very nice, chips were triple cooked! Service is okay, staff are friendly but waited 45 minutes for my main course. They also have a table of food and sauces that isn’t help yourself which is confusing. I have attached a picture for reference. Cocktails are nice, overall an average experience.

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M W . 2024-03-29

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Such a nice, cosy pub and the food, service and staff were all superb. Will definitely visit again, even though we live miles away. 👍👍

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Carl Godfrey . 2024-03-28

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The service by Izzy and her sister was impeccable but the main disappointment is that this restaurant has recently changed its formerly brilliant daily menu. There is now no chicken kebab with pitta bread which used to be lovely, instead they offer a salmon kebab which, if you don’t like fish, is a non-starter. They have exchanged the delicious beef burger (which was my favourite), for a chicken burger and have removed sticky toffee pudding for dessert. It beats me as to why they changed a menu formula that was enjoyed by so many. Their steak heaven is still available but only on a Tuesday. Such a shame that with this change of menu they have spoilt my previously enjoyable food experience.

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Peter Short . 2024-03-20

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Went here this weekend, it was a lovely pub/restaurant, really good drinks, it was unfortunately empty so can't score the atmosphere high, they closed the kitchen early I'd imagine as a result of it being empty but we was late so our fault anyway and a refund was given as we booked the private dining. I can imagine in the summer this place would be full and buzzing, need to keep nice pub/restaurants like this Alive

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jamster mtb . 2024-03-17

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Amazing food, brilliant selection of GF & Vegan options. Our waitress Sarah was fabulous & Nick was equally as awesome. Highly recommend. Picture was our first course 😆

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Natalie Davis . 2024-03-09

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We visited for the first time and ordered the Sunday roast (lamb). My partners plate had to be sent back as the chefs placed a small purple cloth on the plate instead of the cabbage, but it was quickly rectified. Food was really tasty with a great menu selection and the restaurant is beautifully decorated. Most staff were friendly however one of the waitresses had a bit of an abrupt attitude and didn't smile once which let the service down slightly. Despite this, we are hoping to return soon.

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natasha hines . 2024-03-08

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Another great pub in the elite chain. Not too far from knole oark so did them both on the same day. Great food & friendly staff

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The G Force . 2024-03-05

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Exilent food. Staff were very helpful. Service was great. Me and my cousin are both semi disabled and they were so inviting to us and so helpful. I'll be going back again and again.👍👍👍👍

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James Hawkes . 2024-02-24

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Was really looking forward to going here but was massively disappointed, ordered a burger and it was dry and overcooked. Chips looked like they had been cooked earlier then reheated. Bill came to 120 pounds for 4 people, won't be visiting again unfortunately

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Kayleigh Povall . 2024-02-19

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Came here yesterday, was shown to our table at the furthest seat away. We were ignored and not asked for drinks, waited 20 minutes with no service, no one to take our order. Got frustrated and left. Was expecting better service, but highly disappointed. Would never come here again.

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Toxcider . 2024-02-17

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Booked a Valentine’s Day evening meal , staff were So accommodating, friendly and helpful.. Food was very nice , very good menu also . Will be re visiting as soon as we can … Thank you for a wonderful evening..

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John Murphy . 2024-02-14

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Sarah was AWESOME!!! Had such a lovely visit and the food was yummy

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David Willetts . 2024-01-18

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Very poor denied entry with my dog when turned up for my book. Told only certain areas are appropriate for dogs. Avoid. Rude staff who don't care. Man at front desk was unable to show me where this was on the website.

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Alex Homatas . 2024-01-14

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Had a table booked for 4:30. 4:55 and we were still left waiting in the bar with a restless 1 and 3 year old, no communication about how long we’d be made to wait or any reason why. No apologies from any staff. Don’t bother.

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Matt . 2024-01-14

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Lovely restaurant quality food. Nice ambience. Good service , with a visit.

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MangasMarcos . 2024-01-09

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Nice food as always from this chain. Friendly service

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bex f . 2024-01-06

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Nice pub, great food, although our first choice meals were unavailable, which was disappointing at 6.30pm on a Saturday evening.

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Adam Plummer . 2024-01-06

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Fantastic Christmas dinner, lovely staff beautiful location. Only negative was small children running and jumping about causing the floor to wobble a bit during my meal.

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Richard challis . 2023-12-30

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Went there for Christmas dinner with family.was very nice and also filling

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Dawn Hobden . 2023-12-28

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Just beautiful. We have just returned from a 3 course dinner. We had Game Terrine and baked camembert for starters, burger and chicken kebab for main and sticky toffee pudding and chocolate brownie for dessert. The food was absolutely delicious, service was fantastic and the staff were very friendly and welcoming. Would 100% recommend this place for a nice, quiet and cosy meal. Can't fault it!

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Ashleigh Lock . 2023-12-27

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I hadthe festive set menu with my friends, it was delicious! And we booked the private cabin, it was lovely and much better to be able to be just with those in your party :) the staff were great too!

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Laura Underwood . 2023-12-23

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Brilliant food here, probably our favourite pub in the area. Nice atmosphere - the only thing they could improve is that service could sometimes lack urgency. It took us a while, with multiple requests, to get the bill and then be able to pay.

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Terrence J . 2023-12-15

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Service good, food good, busy Sat and got a table without booking. Whilst service was good 12.5% added to the bill is too high.

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Jason Michael Cannon . 2023-11-29

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A nice country pub and restaurant that lacks any quality of food. The fish and chips that I had was tasteless, rubbery, far too greasy and the mushy peas had been watered down. I cannot complain about the service though, it was very good.

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Vee Strom . 2023-11-22

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Lovely lunch in a great country pub.

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Becky Suz . 2023-11-20

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We came to enjoy the steak night this past week. This is a fabulous restaurant and bar. The inside of the main building is inviting and beautifully decorated. Our meal was perfectly prepared. We shared a starter, we both had ribeye, cooked to perfection, with amazing chips, and enjoyed the included bottle of Malbec! We could not pass up the sticky toffee pudding for dessert, so we shared it as well. Truly great food, service, and atmosphere. We will definitely return!!

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Tessa Baigent . 2023-11-16

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Can’t recommend this place highly enough. Great friendly service and very good food

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scott Craig . 2023-11-15

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Very accommodating for my son's 5th birthday. Service was excellent, food was tasty and they were incredibly child friendly. Will definitely be returning!

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Kate Zebedee . 2023-10-27

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Good country pub with large selection of the menu plus wood fired pizza oven. Not a big selection of ales, seem to concentrate on providing lager style beer.

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Gary Hartnoll . 2023-10-22

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Excellent evening out. Really great service and food

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Sarah Fryer . 2023-10-22

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I had a fantastic experience at this restaurant! The food was delicious, and the service was exceptional. Both the waitress and the male server were incredibly friendly and attentive. The lovely atmosphere added to the overall enjoyment. I would definitely return for another great dining experience.

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Keith Bridges . 2023-10-18

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Great food menu, and a lovely outside space for kids to have fun and play, whilst the grown ups have a good time too. Ample car parking on site too. Highly recommend the chicken skewers!!

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Sam Bradford-Smith . 2023-10-10

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I know it was early on a Tuesday lunch service the food was fine but the lady who served us overheard are conversations and butted in 2 times saying no pizzas today !!! No roasts which we knew but were just discussing as we have before !!! She was rude and extremely unprofessional I asked if there was garlic bread at all as I had pasta which was very nice she flew back at me pointing to table with bread on it and said NO YOU CAN GET A BTEAD BASKET!!! Was going to book to take my team for festive lunch at Christmas not now which is a shame

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Fiona Bedus . 2023-10-03

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Amazing food and service, even on a busy Sunday! Will definitely be returning!!

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Chloe Bale . 2023-10-01

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Great food, nice setting. Poor service. I don't expect to have to have everything I order forced on me at the same time when we ordered starters. We were told everything has to come out at the same time. Then told to fund the condiments ourselves. £50 lunch isn't that cheap so I expect a little more service.

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Paul McDonagh . 2023-09-27

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Nice pub, very quiet. Extensive menu but was looking forward to having a burger but only plant based or minted lamb on offer. Chicken pie was really nice though. Pub was recommended by a friend.

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Lizzie S . 2023-09-18

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Brilliant pub, well worth a visit.

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Jim Hodgkinson . 2023-09-15

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Lovely spot for a Sunday lunch. Had a great selection and some nice beers. Wood fired pizza oven and great outdoor seating with kids play area.

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Joe Douglas . 2023-09-10

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Went to this recently renovated pub to celebrate granddaughters birthday. Lovely outside area for children to let off steam. Protected from road and car park. Food, good quality, well presented and reasonably priced. Staff attentative, but not in your face. Nothing was too much trouble. Pub is lovely, decorated nicely and befitting for area. Lots of beams 😀. Toilet facility good and clean.

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Christine Quinton . 2023-09-05

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Yesterday afternoon we visited the Pheasant Plucker for Sunday lunch as a treat for my Mum’s birthday. We are no stranger to elite pubs as you know you are guaranteed amazing food & drink- however I had to come and write a review regarding the wonderful service we experienced. My Dad hasn’t been well for the past year and we have barely left the house so we were apprehensive to go out for lunch but we had the most incredible server named Andra. She made us feel so welcome and really looked after us. It’s very rare to come across someone so professional yet so warm at the same time. So thank you Andra for making our day yesterday 🩷

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Hannah Coughlin . 2023-09-04

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Best pub I have ever been. Prime location for me since now

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Iurii M . 2023-09-03

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An odd menu and prices not reflected in quality of the food

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Colin higginson . 2023-09-03

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Lovely Sunday roast - lots of vegetables which were cooked to perfection. Delicious pizza and milkshakes for the kids. Nice outside wooden play area for the kids meant we had a fairly relaxing Sunday lunch! Would definitely go again.

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Rebecca Dicker . 2023-09-03

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Lovely place to stop off on the way to/from Hever. I just wish they had a better choice of ales. The cellar head used to be great here but now it's either Harveys (meh) or a hazy IPA which is fine but at 4.6 not quite as much a session ale. Food has been always good here when we've had it.

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Paul Cluskey . 2023-09-03

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Nice, big pub with some character and large garden. Dog friendly. We went weekday lunchtime. Food good (we all had pizzas).

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Jon . 2023-08-30

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Really nice food and atmosphere the only thing i could say negative is the Guinness wasn't great just ok. However well worth a visit

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Stu Moaby . 2023-08-28

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Stopped for lunch and it's a lovely friendly pub with great food and service. Recommend the pulled pork burger and the chicken skewers...delicious and the maître d' is lovely. A definite recommendation.

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I G . 2023-08-26

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Always great here at the Plucker. Great outside space

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Nodrog Htims . 2023-08-20

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This well established restaurant has many tables both inside and out. It has an interesting menu quite different from many pub type establishments. The food was served fairly quickly and was fresh and well presented. There is a good children's play area outside and is in an enclosed area. This is not only dog friendly but even provides a bowl of food for your pouch so they can feel part of the occasion.

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Doug Anthony . 2023-08-16

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Nice pub, good service and food was ok

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Tina D . 2023-08-13

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Spent quite a bit of money in meals and drinks for 8 adults then asked for one scoop of ice cream for baby. Paid separately £4.50!! When queried was told lots of people complaining about same. Spoilt the experience particularly as service was £30.00

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Clive Maynard . 2023-08-11

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Every thing food EXCEPT. pint mugs/jugs for beer and larger not available. Just straight glasses which I find difficult to hold

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DAVID PUGHE . 2023-08-10

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This is a lovely pub/ restaurant. The staff are very friendly and helpful. The food was delicious and I will definitely be coming back here again so I would recommend trying this place out if you haven't already.

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Lucy Wiggett . 2023-08-09

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Really lovely little pub, with a nice grassy area with picnic tables. The kids area is for older kids as a big climbing frame, but not suitable for our nearly one year old sadly. But it was still nice to be outside and the space was lovely. Indoors is very pretty and a nice range of beers and menu was delicious.

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Vanessa Page . 2023-07-30

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location-icon145 High St, Sevenoaks, TN13 1XJ, United Kingdom
outdoor_seating_381337takeaway_381337delivery_381337

Quite minimalistic restaurant had the double trouble waffle (oreo and lotus biscoff) and it was one of the best waffles I have ever had! Would highly recommend.

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4.3

543 Opinions

location-icon22 London Rd, Sevenoaks, TN13 1AJ, United Kingdom
outdoor_seating_381342takeaway_381342delivery_381342

Great service and food as expected with Cote. Warm welcome when we arrived and attentive and friendly service throughout.

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4.3

55 Opinions

location-iconFlavours of India, 114 London Rd, Dunton Green, Sevenoaks TN13 2UT, United Kingdom
outdoor_seating_393221takeaway_393221delivery_393221

I ordered food for delivery directly from the restaurants website and was unaware that this is provided by a 3rd party. The webpage updated to say the food was delivered. I have it 10 minutes before contacting the restraint to be brushed off with, "the driver has left and will be there." After another 20 minutes of waiting with no sign of the food, I called again, and was brushed off that they don’t know the driver, can’t contact them & that the website isn’t their website! A third call in another 15 minutes was abruptly cut off. I tried calling back from a different number, and — surprise, surprise — the phone was answered immediately. This seems like more than a mere coincidence. When I finally got through, I was given the same empty excuses: "We're very busy, the food was collected, they should be there now." I asked for a refund after waiting an hour and a half for a delivery that never arrived, and was told, "the order was collected, we're very busy, so wait." And then, to top it all off, I was hung up on. My advice for future customers is to avoid this delivery.