The Pelican in Runnymede

Really recommend the pizza made in the new pizza oven, great open space for lockdown lunch and dinner

The owner who was the chef too, to come out to defend his burger (Id have been ashamed to defend the burger was awful) and tell me I was wrong left a very bad taste in mouth - not that we ate much anyways !The burger was cold had no juices which tells me had been sitting around for abit. I had a block of cheese not even a slice that wasn’t even melting (if the burger was hot the cheese slightly melts) but to then tell me he’s done checks and I’m wrong. I’ve worked in hospitality and that’s one way to loose customers. Just shocking to have waited almost an hour for a burger like that and then argue about it - it’s shameful. Work on customer service sorry goes a very long way

very offended by young bar girl swearing not at me but generally in her conversation to others in conversation

Considering the current circumstances, I recently visited this pub thinking that their adequate outside space would make a good venue. On arrival, on a week night I was advised by the sign outside to find a table, order my drinks and they be would be served at a separate table for me to collect. Oh not during the week it seems. Customers are 'allowed' to order and collect from the bar. Ok. When waiting for my turn I could smell the stale beer eminating from the bar area. Probably the immense amount of dirty glasses on the bar which is no fault of the bar man, he had no help whatsoever. It made me want to turn around and not bother. Instead I did purchase a drink, needless to say I'm so glad I didn't order food, which turned out to be not on offer anyway even though there is a huge food on offer board outside. The system for crossing paths with other guests while they go to the toilet is laughable. The clientele are far from well mannered and language disgusting when I would consider this a family pub.

Just had the best roast dinner at the Pelican. Very very good probably the best we have had eating out on a Sunday in the last 2years well worth going

Just had a roast dinner at the pelican pub. Wasn’t sure what to expect but it was absolutely delicious. The gravy was superb.

This was our first visit to the Pelican in the autumn/winter for lunch, we have been on numerous occasions to their beer garden situated in a great spot right on the Wey navigation between Weybridge town lock and coxes lock. We had a family lunch for 6, despite the fact there was a technical glitch with our order, we all enjoyed our lunch, great food, very friendly staffgreat gregreat service and really friendly staff great personally I would recommend the burger

This really is a summer time pub! It is on the river and really nice to sit in the garden enjoying a pint and some sun. The food isn’t great but isn’t terrible if you just want something basic, it’s not your 5* food or restaurant. Basic pub grub. The atmosphere and feel inside isn’t great, and wouldn’t sit inside.

The dinning area stunk of bleach, i ordered pie of the day which was £13 steak and ale. There were 4 pieces of meat, actually there was 1 piece of meat and 3 pieces of gristle. with some ready made mash, frozen mixed veg and a granule gravy. it was vile and they should be ashamed of themselves. my friend had a cheese and onion chutney sandwich which cost £5. it looked like it was made in a tumble drier, a complete mess with loads of chutney and the smallest amount of cheese, absoloutely diabolical.avoid at all costs

My family and I visited The Pelican today and were greeted by friendly staff who were attentive throughout. I had the privilege to meet the Landlady who was lovely and has plenty of events coming up which include live tributes and themed events. I also had the privilege of meeting the chef, his food was not only hot and fresh but was very tasty. We will definitely be returning and would recommend this establishment to anyone.

First time here, and loved the location and the venue itself. The BBq food was lovely, and the drinks were reasonably priced and just as yummy as the food. cant wait to come back with friends.

Great place with brilliant food and drink service, reasonable prices with outstanding quality. Comes with a tranquil and relaxing view and helpful, happy and polite staff! Highly recommend wether your looking for a place for drinks or even friends and family gatherings!

Fantastic Pub!!!!? Great Staff, Great location, Great Food. Would highly recommend. Will definitely be returning.

Lovely pub with a great setting along the river. Great food and drink at great prices. Lots of helpful staff around to help with orders etc, would highly recommend for an evening out.

Visited this amazing pub with a few friends, popped in for a few drinks and some lunch and we weren’t disappointed. We had a sharing pulled pork nachos, and The Boss, portion sizes were definitely worth the price and they were delicious. Staff are polite and friendly. Will definitely be back again.

Helpful and friendly Staff. The food was delicious and very good quality. I would totally recommend this pub for an evening out.

Visited hoping for a nice family pub lunch by the water on a sunny Friday... Couldn't have been a worse experience. Beers overpriced, and quality of food was awful.

Great head on the beer,especially on a Wednesday night. Cheap coke available during opening hours Only downside long queue for the gents toilet Dogs welcome Must be kept on a lead during parties.

Lovely baked spuds in the blazing heat on the edge of the Wey navigation canal. Thanks to the management for the gift of the cider glass for our Australian guest!

Enjoyed a lovely evening Friday having cocktails next to the Riverside with live music...great bar in Addlestone, Surrey 🍹🍸🥃🍷❤️🥰

Soul night was great, brilliant music, dancing all night. Loved the barman , he knew our drinks and was great, definitely return .

Having recently moved to the area this pub has now become our local and what a great local it is. It is in an unusual location (middle of an industrial estate) but is sitting alongside the River Wey but this just adds to the charm. We cannot wait to come here in the summer and sit in the beer garden.

With three members of my family we thought we'd dine The Pelican last Saturday night.

Absolutely terrible. I went there back in the nineties and it was good, I went in there tonight and their were 2 barmaids / one just sipped her drink and stared at you/ the other served 1 elderly gent at the bar , he and I were alone for at least 5 minutes and she looked at me many times with my money out.AS she was finishing serving him 5 young guys came in and she completely ignored me and served them. she muttered something to me to recognise she knew I was there before but no apology nothing , the other one saw this and just carried on staring and sipping her drink/ Its a pub on an industrial site so who needs it.

Visited for a drink and what a disgrace. Broken umbrellas, cigarette butts all over the place. This place has gone down hill with animal feces all over the beer garden. Disgusting and will not be returning.

Nice presented pub with a fun family atmosphere. Food is better than average for a pub with a wide selection of drinks available. The garden sits directly next to the canal the river Wey. It is a gorgeous place to spend some hours passing by the day watching the tranquil canal life especially when the sun is out to play. I got the car washed too from across the road whilst at the pub, an added bonus.

We visited to watch the World Cup and they had certainly considered the expected amount of people with multiple TV screens inside and out. They also had outside bars with limited beers available or a full bar inside and meal offers available.

The hot weather beaconed us to this lovely hidden canal side pub. We anticipated a couple of drinks and ended up eating and staying most of the night.

I have eaten a few times at the pelican now as I live quite close and regularly drink here. Unfortunately the story a friend had told me about how the food is much worse on weekends was made a reality. (Different chef)

A disappointing visit to The Pelican, the staff were great but there clearly weren’t enough of them. I’d understand it if the nice weather had been a surprise, but it had been forecast the whole week prior to the bank holiday. So staff accordingly!

Sadly no light lunches served on a Sunday, ie sandwiches/panini's , we chose a burger which was good, but not my favourite, I think in the summer months a lighter option , apart from salads, should be available, no house white, but a good quality Sauvignon blanc at a good price, great atmosphere by the river, very friendly staff. We did notice that a family of five were taking up two tables as they couldn't agree on sun/shade, very unfair on a busy Sunday lunchtime, the staff are mote than happy to supply umbrellas!

I did a review of the Pelican just over a year ago. Since then their standards seem to have slipped somewhat. We were there on a sunny Sunday for lunch. They were busy, but not ridiculously, even so the wait for food was long (they did warn us of this when ordering). When it did come they brought one dish but it took about another 15mins to get the other 4. The food was not as good as I've had there before. The gammon was overcooked and the chilli was pretty disgusting so we didn't eat it. Being a sunny day we sat in the garden by the Wey Navigation. Almost every table had at least one person smoking at it which spoiled the experience, especially given we had kids with us, and the smoke was pretty impossible to get away from (a separate smoking area would be good). Value wasn't great. A round of 2 pints of beer and 3 soft drinks came to over £20.

Came here today with my family for Sunday lunch. Seemed like a safe bet because it was packed and in a lovely location by the river. How could we be so wrong! The staff are extremely unhelpful and rude, the service is abysmal, everything is too much to ask. We waited 25 minutes for our starters and then a further 20 minutes for one roast dinner to arrive. On arrival it was only partly cooked so we sent it away to be reheated. We asked where the other two meals were and the waitress told us it will be a while because it was two separate orders! The cheek! We had paid and ordered in one transaction why would a family do it any differently? Once the roast came back the pork had now become tough. We decided to cancel the other two meals and get a refund. Do not go here!!!

We found this pub whilst searching on trip advisor for somewhere to eat as we were staying in Addlestone and wanted to enjoy the evening sunshine.

Advertised as 'Home Made Chicken & Ham Pie' sounded good so I ordered.......no way was this home made, it took 45 minutes to arrive and I could have got the same from the local chippie. The manageress admitted that it wasn't 'Home Made' and gave us half off, perhaps an issue for Trading Standards.

Had a lovely night here- food was excellent, as were drinks and creme brulee. Good atmosphere and setting on river. 10/10 for cocktails too cheers!

£13.49 for 6 cardboard ‘cash and carry’ burgers and dry bread buns... chips and dry microwaved chilli... Such a disappointment for a venue with a great atmosphere and top owner.

Visited for my dad's 60th birthday , had the best fish and chips I have had in many years , my father had the bacon and stilton burger which he enjoined very much . We sat in the very picturesque conservatory looking out on the river . Real ale served with guest ales on , which was a hit with dad . Definitely will be back ,can imagine they are very busy in the summer with A lot of tables in garden . Oh and have a kids play area ..keep the good work up

Lovely views but terrible food. I'm not a food snob but I expect better than grey "value" fish fingers in stale bread.

Pleasant staff, happy to help. Landlord and Landlady always downstairs and on hand Food is fantastic, band nights will blow your stock off. Quiz nights always a good laugh and different every week.

Went for quiz night with the family, First time to this pub, and won't be going back. Stopped serving food 30 mins after quiz started so can't review the food but the quiz was poor: ineptly and inaccurately executed (Alex Jones did NOT take over from Mary Berry on the Great British Bake Off) by a screechy, repetitive quiz mistress and the team that came joint first won less than the 3rd placed, and same as 4th!

Over priced for a few sandwiches cool yorkshire puddings with a lump of stuffing, over cooked small drumsticks and wings and vegatbles. Then not enough deserts . This was a gorup booking so they had plenty of notice. A big disapointment . Thankgoodness the company was good

Simply put: the back garden has unrivaled views of the Wey and the bar does a great drop of London Pride. Friendly staff and accessible by boat.

Pleasant canal side pub with friendly staff. Dog friendly garden and a good walk along the towpath to get there makes for a good summer's afternoon outing.

Went on Saturday for a drink with friends celebrating his birthday. Great selection of beers and the Doombar was excellent it has lovey out door seating by the river. The staff were also excellent and looked after us well.

Very nice setting on the banks of of the river wey with plenty of outdoor seating. Good for families with children as there is a small play area. Decent pub grub and the portions are large.

We had celebration drinks for our engagement at this lovely little perfect pub and the evening was perfect, fab location on the river, friendly regulars and the staff are wonderful. I would highly recommend this pub to anyone.

The pub is an oasis in the middle of an industrial estate. It's right on the banks of the River Wey Navigation so tourist boats regularly drift by. We had the added attraction of a heron to watch. The location therefore is lovely but you need to keep an eye on kids as there is no fencing to stop them falling in. The pub has London Pride so the beer got a big tick. The menu is a bit restricted. We went for burgers. It took a while for them to get to us. The burgers were good but the chips looked like the remnants of the end of a bag of oven chips and the coleslaw was warm. The staff were friendly and if your passing it's worth a visit but we wouldn't make it the reason for our visit. We were treated to three lads at a nearby table on their lunch brake from one of the units nearby and their language was choice!

La comida era deliciosa, con un excelente servicio. La zona de estar era cómoda y estaba muy abierto. El exterior era muy agradable ya que te podías sentar en el canal. El precio de la comida era razonable.

Tuvimos una gran comida con mi esposa y mi hijo de 4 años. La comida era excelente y el servicio fue impecable. Nuestra camarera Lisa era muy cálido y amable, y nuestro hijo estaba totalmente a gusto con ella. Yo recomendaría este pub por su excelente comida buena cerveza y un personal maravilloso. El chef es de primera clase y era genial para hablar. Si te gusta probar su chili Habanero Burger entonces es tan caliente es smokin'.

Visitamos el Pelican ayer para comer el domingo. Lugar estaba lleno pero no está llena. Es un tesoro escondido por una carretera muerto pub final pero es justo en el canal, así que cuando todos los demás pubs locales támesis son heteros) este es un buen lugar para venir para cenar junto al agua en el canal.

We had a great evening at the Pelican,they were obliging when I asked if we could eat outside because it was a sunny evening. The food was good and reasonably priced, the service was good as well which added to a pleasant night spent there.

Excellent service,really good atmosphere and great menu. Comfortable surroundings and not dark , lots of seating outside by canal. Kids area. Often live music, sports on telly, just not keen on noisy kids running around inside but it has a very family friendly atmosphere and they allow well behaved dogs outside and inside too.

Having recently move to the area, this is our nearest Pu, we live just across the river,.Location, great, atmosphere great, service, not great,friendliness of staff top marks, food average

Nice selection of hot and cold food.Sharing the burger platter was a substantial meal. Tasty.Good location right on the canal bank if the weather is good !

I Googled for a locan gastro pub on river and up came the Pelican. Not so good.Sunday roast meat was mediocre we tried, beef, chicken and lamb. My lamb was tough and badly carved. The staff who were not friendly brought extra gravy the same jug for each meat. Prices at £10 each were not cheap. The setting is nice on River and maybe sandwiches would be OK

I have visited this pub on numerous occasions and always been impressed decided to have a family gathering there what a big mistake i think a change of management must have occured extortionate price for bottle of wine choice of beers limited due to out of stock and the overcooked food inedible so much so had to uproot and go elsewere will not be going back terrible !! Such a big dissapointment better places to eat in addlestone or weybridge

Next to the river but on a business park, there is limited parking at the pub. The food was good but nothing to rave about, what I liked was the friendliness of the staff who did everything that we needed, it's not often that staff are willing to look after three elderly people with mobility problems, but the staff here were very helpful. It's an old pub with a modern twist, and caters for all generations with quiz nights, bikers nights and live music at the weekends, there's sky TVs for the sports fans , by the amount of tables outside in the garden I guess that this is a popular place with the locals. I just wish that I had found this place years ago, it's not far from where I stay with my friend in Addlestone and I love it when people show that your custom is valued and they do everything possible to make your visit a pleasant one.

the shabby front belies a warm and welcome from the land lady, the Menu is not Hugely exciting but its well presented and a good lunch time eatery

But not quite up to 4* standard.A typical unpretentious, friendly British pub that serves a reasonble selection of food & drink.The new(ish) manageress & landlords have done a good job in improving the place, although sometimes the background music is played too loud in the restaurant area.Where this place really scores however is is on a sunny summer's day as its locations adjacent to the canal is bordering on the idyllic.Just keep an eye out for the tame, hungry swans if you're enjoying a pub lunch at one of the picnic tables!

I called in to see what the refurb and new menu were like. Basically the bar area is a sorts bar with television and commentary. A couple of good beers London Pride and Doombar. I thought the menu was very much chilled pub food. I had the scampi and chips. Nothing outstanding.

We went for a family dinner on a Saturday evening, the atmosphere is that of a "sports bar" with tvs showing football and speakers blaring out the commentary throughout the bar area. The decor is ok and is what you'd expect from an average pub, not that smart but not that tatty. We sat at our table and eventually (after asking) the speaker above us was turned off; that allowed a bit of conversation to take place. The food was good, the beer was kept well and all in all the evening was ok; shame about the atmosphere and the televisions.Maybe on a warm summer's evening and sitting out the back by the canel, well things may have been a little better.

I've been to this pub many times over the last 20 years (it's an hours walk along the canals, etc for me) and it's always been a good basic pub with good pub food. It continues to deliver this along with service with a smile and is nicely situated on the river Wey. The ales are good. It's been revamped in recent times.

meget hyggeligt og velbesøgt sted. mad og drikkevarer kan købes til overkommelige priser . kan varmt anbefales

Popped in for some breakfast with the Mrs, but missed the cut off by 5 minutes.Ordered 'Soup of the day'. Parsnip as it turned out 'served with half a baguette' £5.80 each.I can only describe it as sweet wall paper paste with chip board shavings.No seasoning no flavour. Accompanied by three cold chip size bits of part baked bread roll.Was offered 'something else'. No mention of money back.Note to cook. Try it yourself before serving.

We arrived early for Sunday lunch (about 12.30) and there were still plenty of tables. On a nice day there is plenty of space outside too, pleasantly located by the canal. Staff were very friendly and helpful. Food was good although Yorkshire Pudding had very dark outside and tasted burnt. You can specify your beef rare or well done.

Food was absolutely outstanding. Amazing little find. Would recommend this place to anyone who needs somewhere decent to eat!!!!

With its new Scandi beach-house interior, this little Pelican has pretensions to be a Swan - but it will never be while it serves up food of the poor quality that I tasted there this afternoon. The beer-battered fish with chips and peas looked impressively large, served on an oval platter with tartare sauce in a little dish. But I found when I removed the batter from the fish that underneath was a mushy, yellowish substance with no flavour. I searched in vain for a fat juicy chip among the pile of what looked at first sight like the leavings at the bottom of a deep-fat fryer. When I looked more closely, I realised that the chips had been cut into quill shapes using some ingenious device, so that they were all thin and not juicy at all. They were also so over-fried that they had probably been fried twice. They were far too salty.Escaping the characterless interior for the much nicer garden, which really is attractively located beside the river, I enjoyed listening to some lively conversation from a group of locals who probably frequented the pub long before its recent transformation. At least they haven't been driven away.

Have been here twice for food, i have really enjoyed my meals here. The lamb burger was delicious. The pub is in a nice location along the river so great in the summer to sit outside. The last time we went the food took a long while to come, the chef and both owners came up to us and apologised, the customer service and care is excellant. I will visit here again soon.

This place has improved so much under the new management! Peaceful, friendly, cosy, delicious food - what else do you need? ;-)

Lovely staff, Liam was very helpful and handsome...I would... The atmosphere is lovely and Chilled and the food is great

Having been to the pelican before and had good food we went for a Sunday roast which was excellent. The beef was done rare but you were given the choice and the gammon just melted in your mouth. The staff were friendly and very helpful and I would certainly recommend it and go back again.Excellent value for money. Cherry

Heard from a work colleague that The Pelican had been taken over by new owners so we thought we'd give it a go for a lunch. When we arrived the queue to order food was very long, obviously being lunchtime we only had an hour, I thought of leaving but my friend persuade me to stay. And I'm very glad we did, as despite the 10 minutes it took to queue and order, the staff where extremely efficient and knew exactly what they were doing, and to my surprise our food came out within 10 minutes of us ordering. The food was great and ever better they don't try to fob you off with Bookers bulk buy sauces, it's all Heinz . Great food and excellent service. Definitely will go back. Thank you.

Walked down to Addlestone from Wisley, along the banks of the River Wey, yesterday and ended up having snacks at The Pelican before heading back.The service was friendly (the young lady behind the bar provided plenty of treats for the dogs) and the beer (Hogsback T.E.A. and Timothy Taylor's Landlord) was in good nick.Our food (lots of burgers and one hot dog) was all very good by pub standards, although obviously not on the same level as one would get in dedicated restaurants and the overall experience an enjoyable one. The bite-size burger board, in particular, was very generous.The Pelican is highly recommended if you're in the area.

Did not get to try the food this time and I look forward to seeing what the new building is going to be.

I went for lunch with a friend, being vegan I researched the pub before hand to check there was something suitable on the menu, there was, as there appeared to be plenty of thai food available in addition to your standard pub grub of burgers and such like. However, upon arrival I was told they were no longer doing any thai food, despite this still being advertised on website, which obviously hasn't been updated since the recent take over. I was therefore left with the only veggie option which was a fairly standard nothing special veggie burger. So a bit disappointing.However, it was a nice sunny day and its a very beautiful spot by the river there so a nice spot for a drink and food, just, please update your website!

Great hog roast and cider Warm and friendly staff Live music every monthWill visit again with some friends

Recently taken over this pub has certainly got a lot nicer. Great atmosphere. Food is lovely can highly recommend the burgers. Well worth a try.

Took my mother an two daughters for lunch, lovely meal, nice staff, unfortunately they were cutting a tree down next door which made it noisy but overall had a lovely time.Lorraine

I have'nt been to this Pub for quite some years but went here recently and had a meal which was very delicious and reasonably priced.

Went to the pelican today after not visiting for a few years. It was quite a wait for food, understandable as it was bank holiday Monday - never seen the place so busy!!! When the food came out it was absolutely delicious!!! Definitely worth the wait!!! The Miss Piggy burger is to die for!! The pulled pork on the burger is fantastic! All home made, and definitely freshly prepared!!! To top it off, the chef even came out to apologize for the wait on food. I would quite happily wait longer for that meal!! Will definitely be back!!!!!!!!!

A lovely pub with a great atmosphere, the bar staff were very friendly. Stopped here on a walk with the dog, has some pulled pork nachos which were amazing, very generous with the topping!

My partner and I were in New Haw visiting family and afterwards wanted to go for some food. We have a dog and so finding a dog friendly pub in an area you don't know can be quite tricky. However after searching for them, The Pelican came up on our search and so we headed there. When we arrived it was beautiful, we thought we were wrong and there was no way we'd be allowed in, but after checking we were!! The staff were so friendly, getting our dog a water bowl straight away and welcoming us in from the rain. The menu has got to be one of the best I've ever seen and we loved the food once we had it. Honestly in the top 3 of best pubs we've ever been to!! Thank you

Excellent food served. Great atmosphere within the pub. The new landlord Brett Harris very welcoming and friendly in this family friendly pub.

We visited for a last minute lunch. The range of food available was great. My colleague had the ploughmans which looked fantastic, another tow had chicken salads that were fresh and fully loaded. I had the chilli, which was not as spicy as I'd hoped, but it's personal taste.Although it was busy when we arrived, the food came out quickly.The setting is beautiful and would be ideal for a leisurely, boozy lunch! We'd definitely come back.

My family and I visited this gorgeous pub, in January after we had heard of its recent change in management. We were greeted by Brett, the new owner, and his bar staff, All of whom were exceptionally welcoming. They showed us to a table suitable for us, the pub is now beautifully decorated, with really lovely features such fireplaces and the cleanliness is 110% improvement on what we had previously seen. We all ordered drinks, the wine choices were really great, and the staff were happy for you to taste before you buy. We then ordered burgers, both my husband and my son ordered a meat burger and being a vegetarian I was worried about what would be on the menu but that was quickly diminished when i received a gorgeous brioche bun filled with onion marmalade, mushroom and halloumi, and amazing chips! My husband and son both huge burger fans were really pleased and actually couldn't finished all their chips!!! Brett and his team were really attentive and made time to talk to us without being over bearing, despite the pub being fairly busy! Not your average pub experience! all the staff were polite and the general ambiance of the pub was lovely. I am just about to book to come to the pelican again and really cannot wait to come back!

Visited here Mother's Day 9 of us, and couldn't have been more pleased, free glass of bucks fizz on arrival for the mummies, food was great, service was brillant, could not do enough for you,would highly recommend and will definatly be returning soon. Mandy from byfleet

The Pelican has needed a fresh approach for a long time. The new management have done an excellent job. Staff are friendly and accommodating and for either a quick beer or a meal, it's a great place to meet. Good choice of beers and food. Already the place is busy and this makes such a change in atmosphere. Went down a few weeks ago also for the live music which had the place really buzzing. The summer is only going to make this Pelican more popular and really cannot wait to enjoy the good weather in the garden! Good job guys, look forward to enjoying a great quality local pub!

Arranged a treat for Mothers day, we all opted for the roast beef. Having waited 1 hour and 40 mins for our food and the 3 year old diner in our party's food having been forgotten altogether. Everyone's meal came out at different times and when asked if all was ok? 3 of our meals had only just arrived so we were unable to comment. The food was cold and the vegetables undercooked, the only thing that was edible were the cold roast potatoes and the hot cauliflower cheese which was charged extra. When I complained about the tough beef that was served rare as requested I was offered a steak knife which was ok to cut the beef but it was so chewy I could still not eat mine, nor could my mum, niece or sister. By the time I got the waitress's attention as every time we asked her for condiments or cutlery she said it was extremely busy and raised her eyebrows and shook her head as she walked away from the table. My brother-in-law sent his steak back as it was extremely tough and under-cooked and it was another 30 mins before it came back. We were so hungry we just ate the veg and potatoes and when she came to collect the plates another 1 hr later and asked if all was ok and 4 of us had left all the meat and gristle on the plate. When I told her again we were not happy she again raised her eyebrows so I went to see the manager who refused to reduce our bill despite explaining we were not happy throughout the meal. I paid reluctantly as he refused to reduce the bill and as I walked away from the bar she made a derogatory comment about my complaint to her fellow bar staff and they all laughed. I returned to my table to collect my coat fuming and witnessed the whole table next to us send their meals back as the beef was so tough and requested chicken instead. Will not be going there ever again. We thought we would give it another try as new people had taken over at Christmas and we had hoped it would become a regular meeting place as it is central for all of us. Previously it had been awful too so no improvement with new management.

I take my clients and suppliers here regularly. since the new management has taken over it has improved majorly. I recommend the burgers! Staff are fantastic.

On 6th Feb I phoned to make a table booking for 2 people for the same evening 7pm, hearing that this pub was now under new management. An enthusiastic member of staff took my call and confirmed my booking, however also advised that a rugby game would be shown on the pub TV late afternoon/early evening. He recommended that we make the booking for half an hour later to better enjoy our eating experience. This immediately impressed me as it showed that each customer's visit is important as the next one.Upon our arrival, the bar and restaurant areas were busy, always a good sign. My friend and I approached the bar to inform of our booking, only to be met by the enthusiastic member of staff who took my call, introduced himself as Brett, the new landlord!! We received a very warm welcome ☺.We were shown to our table situated in the newly decorated and refurbished conservatory. Although it was the evening, just seeing the river behind us, added a more tranquil feel to the place. I look forward to coming here again, this time during the day time in order to enjoy the view from the conservatory and the beer garden!Our waitress was a very polite and courteous young lady who made us feel very welcomed. This again left a positive impression and I had a good feeling that we were in for an enjoyable night.Our order was brought to us by Brett and Rachel the waitress, and it looked delicious. I ordered the 5 ounce steak with a bernaise sauce, it was cooked to perfection, so tender. The chunky chips were light, fluffy and with a mouth watering crisp. I finished off my meal by having a trio of ice cream. My friend had the fish and chips, the batter was light and crisp and she too enjoyed the chunky chips.We had the opportunity in meeting the chef, John, a very pleasant, cheerful young man who is passionate about the food, and we complimented him on our meals. Often only negative comments are fed back, well, not on this occasion!! It is said that a workman is only as good as his tools. Having read some of the recent experiences on here regarding the quality of burgers, it may well be that perhaps a review of the suppliers is in order. It would be a great shame if the quality of the produce is the main reason for the negative comments, thereby counteracting the hard work and effort put in by the chef.The atmosphere in the Pelican was one of life and laughter. The music being played was a mixture of contemporary and classic tracks. This will definitely be a new local. The Pelican is back on the map!!!Definitely worth a try to new and previous customers of old!!

Popped in after going to the gym what is down the road! Over cooked burger and my beer was flat but the man did change when asked to! Won't return!

I arrived here with my two friends for a lunch, and how I wish we hadn't bothered. The place has changed hands recently and is not half as good as it used to be. Who decided to put this manager in charge? Someone pointed out the new owner to us, and he seemed exceptionally up himself. Not bothering with the customers, who are obviously there to pay his wages, just throwing his weight around, where it so wasn't wanted.All three meals were awful, the drinks were overpriced and we shall now have to find a new place to lunch. What a shame, we have been going there for the last five years.

My friend & I travelled to The pelican with the intention of having a Thai meal, but were surprised to find out that the pub had changed hands since our last visit (Summer 2015). The Thai meals we had previously eaten at The pelican were of a very high standard, even to the point where my friend mentioned this was the best he had eaten outside of Thailand. Why did the new management dispensed with the Thai food as the menu we were presented with, was at best standard for a pub. The bar staff were very bubbly and stated that the food was very good and the burgers excellent. Well I can cook a burger that has come from a freezer, and I did not enjoy, neither did my friend. Would I recommend? No...A burger is a prime requisite as to the quality of the rest of the menu, can't get that right, I would suggest the chef is taught how to "make" a burger.

Turned up with friends only to find the Pub had changed management. The menu now is a typical pub chain style menu trying to be "up market". All my party were were disappointed but decided to stay and at least give it a try since we had traveled quite a way to what WAS our favourite eatery in that area.We each decided to go with what we thought would a safe choices,Fish & chips, Ploughman's, vegetable Chilly & Lasagna. WRONGThe fish batter was burned to a crust the chips were limp and stale the garden peas were mushy, the fish itself had suffered badly being thoroughly dried out.The ploughman's consisted of a nice piece of Stilton but with no celery or grapes , the other cheese was the kind of plastic cheddar of the low price supermarket variety, 5 cocktail onions (?) 3 slices of brown bread which was tasty but soft, 3 miniscule pieces of bap type bread slices not a crust in sight. one proper pickled onion. The salad was a disgrace as it looked like it had been prepared for my 15 month old grandchild it was cut so fine.The caramelized onion i had to scrape from the bottom of a deep mini pie pot, the final piece to this mess was a shredded gherkin. No apple to off set all the acid bitter pickles. To top this off the price was THE most expensive "ploughman's" i have ever had.The Vegetable chilli as the customer later said was as though chilli powder had been dumped in the vegetable and half heartedly stirred in maybe! Some of it was untouched by the seasoning and some was so strong as to make her eyes run. The lasagna was very average on a level with the ones at a Garden center but considerably less in quantity.Considering that the place was virtually empty the service was very slow. Are we going back there? NOThe new owners need to understand that in the food industry you get ONE chance to get it right and they need to pass that down to their staff !

Since the new ownership we have thoroughly enjoyed our visits. There is a fantastic buzz accompanied with a great meal. We don't need to need to go to Weybridge as Brett and the team are doing a outstanding job.Thanks to the Pelican.

Obviously new management. Very nicely decorated. Staff extremely welcoming and efficient. The pub has retained its local clientele which gives it a nice atmosphere.We chose to sit in the conservatory overlooking the Wey navigation. The food was good, not Michelin standards but nevertheless enjoyable. We were pleasantly surprised that they actually serve food all day as we did arrive extremely late for lunch.When we got our bill, again this was a pleasant surprise, very reasonable!Although you have to drive through an industrial estate to get to this pub once you are there it is lovely and well worth a visit. I do believe it will however get extremely busy on a sunny summers day but there is plenty of outdoor seating to be had.Definitely somewhere to return to.

The pelican was going down a bit, however now under new management has turned this place around. Good deco with great pub grub at resonable prices. very warm and welcoming staff with a smile. thank you.

Recently refurbished ! Looks great and has a great new atmosphere to go with it. Looking forward to enjoy it in the summer

We came to this pub to meet family & have a Sunday Lunch. It was easy to find even though just of the main road. The atmosphere was warm & welcoming, there was a lovely big fire going. We had our two grandchildren with us & they gave us a menu with colouring activities on it & crayons to use. This kept them occupied whilst we chatted. The children's menu was brilliant & even included a roast lunch which they chose.We also chose the roast lunch & there was a choice of three meats, between us we had all three meats & I can say all of them were lovely. There were loads of lovely cooked vegetables, just right, and of course Yorkshire Puddings & stuffing balls and as for the roast potatoes, well, they were perfect. We all returned our plates clean.There are two big screen televisions in the bar area which had Sky Sports on, there was a main team football match going on. If like me you are not interested in sport then there is a conservative area as well which looks out over the river /canal (not sure which) On a warm sunny day I can see this would be a good place to stop off for a Sunday lunch before or after a stroll along the waterside. On a cold day, when I visited it was lovely to see the fire burning.The menu was very varied & even if you just wanted a light bite this was catered for as well. The atmosphere was good, not too rowdy despite the sport, I think pitched just right.I will definitely return to sample more of the roast potatoes.