Based on 1.741 opinions finded in 2 websites
Based on 1.741 opinions finded in 2 websites
Nº 2777 in 3395 in Cornwall, Isles of Scilly
Opinions
Atmosphere is always cozy, the staff welcoming, and the food great.
Afi Attipoe . 2024-12-17
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Had terrible meals here in past but gave in only had a sandwich waiter was very nice but can only say it was average nothing special
Lesley Sanderson . 2024-12-15
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Arrived at Travelodge at 2140 and pub was shut. A group of 9 people all wanting a drink. Website said open until 2300. Spoke to staff who refused to open for us. Great British service.
Kevin Morgan . 2024-12-10
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Update December 10th 2024. Had a pint of Hawkstone lager at the Pearl and Trawl last night, frankly disappointing and not in the same league as San Miguel, each to their own. We had dinner which was very nice indeed, with excellent service. Update May 9th 2024, had San Miguel tonight, lovely. Scamp and fries with mushy peas hit the spot. Great pint of Pedigree, attentive service and food good but deep fried too long. Update April 30 2024, no Pedigree this time but enjoyed the San Miguel. Baked Camembert and fish and chips lovely and really friendly and attentive service from Maggie.
Tony Mott . 2024-12-10
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Julianne and Georgia were absolutely lovely. Very professional and warm.
Alice M . 2024-12-03
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The best restaurant with best staff members :)
Nams Sahi . 2024-12-03
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Lovely ambiance, excellent food and first class service from the lady serving us
Jackie Thorne . 2024-11-30
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Staff were very helpful and accommodating, the steaks we ordered wasn't right so they very quickly changed them, such wonderful food and served on hot plates.
Debora Beeston . 2024-11-24
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Always very friendly staff. You feel at home from the minute you arrive. The menu has lots of choices at good prices and I like to charge my electric car whilst we eat. Win win.
Mike Greenfield . 2024-11-20
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Lovely restaurant. Staff were really helpful and friendly.
Andrew Wells . 2024-11-19
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Great hospitality, clean and good food.
amy rogers . 2024-11-18
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My only gripe would be the lighting. Its quite dark over some of the tables which makes reading the menu difficult but hey ho, Its the food that's important. If you eat here you'd better be hungry. Had a potato, cheese & leek pie and mash and could only just finish it, there was so much food. All good quality too with lovely pastry. Later in the week we had fish and chips. The lady said the fish were large. She wasn't joking. Again I only just managed to finish mine and couldn't fault the quality. Delicious mushy peas too, must have been made by the chef. If they were bought in I want to know your source. I can't understand why it wasn't buzzing with more customers. Not expensive either. Extremely handy if you are staying in the Travelodge next door. Everywhere else we had food was more expensive for smaller portions. Service was excellent too. Overall a great experience and wouldn't hesitate to eat there again.
Russell Taylor . 2024-11-17
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Arrived a little early but that was no problem for our greeter who was well presented and friendly. The restaurant was quiet so there were a lot of seating options. Our drinks order was taken and quickly arrived. The food order was also prompt. We found the food to be very nice and enjoyed the whole experience.
HM SERV . 2024-11-12
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We came for our fitness crew party, great atmosphere, friendly staff, good food, great service
Kira Stanbury . 2024-11-11
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We stayed in the hotel next door. Learned that the pub was doing breakfasts so booked with Zak for the four of us. Breakfast was superb and we were looked after by all the staff. To top it all we had a 'Heroes' breakfast that supported servicemen with a donation in the price. Great pub, great staff, highly recommended!
Steve Curwen . 2024-11-09
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We always ask our staff to provide feedback on their experience good or bad when on their travels and their review for the Pearl and Trawl... ' Very welcoming and friendly Staff consistent over 3 days. The restaurant and bar area appeared spotlessly clean and looks as if it has been recently refurbished. The bar area has a good range of beers and lagers on draught and bottles. Dinner was served very quickly with great portions and at a much better standard than most (and we get around the UK quite a bit). A lovely atmosphere and will definitely return next time we are in the area. The Manager and Team are a credit to the Marston chain'. Thank you for looking after us. WORKSAFEPAT Ltd
WORKSAFEPAT Ltd . 2024-11-08
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Just right. No rush and good service.
Peter Larkin . 2024-11-07
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Lovely place with great staff. The place itself is well decorated and looked after
Siobhan Hamilton . 2024-11-03
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Absolutely excellent food and service at this marston restaurant. Food is so well priced, lovely decor. Would like to say a big thank you to our server Rosie, really made our visit great.
Morag Ford . 2024-11-01
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Absolute transformation, wonderful atmosphere and the Sunday lunch was superb , friendly staff make the visit worthwhile
John Whitehouse . 2024-10-26
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We was quickly seated and the staff were highly attentive with their service. All the staff were professionally dressed, well kept and always had a smile and were all friendly and easy to talk to. The food was fantastic with creative unique choices and creations that I (we) hadn’t had before and thoroughly enjoyed everything we had. The food came out quickly and the atmosphere and decor were perfectly presented. When I am next in Newquay for my holidays we will be absolutely returning! Also as an added note we used the taste card which gave us a discount which got handled with zero issues :)
Aaren-James Portillo . 2024-10-24
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I went with my mum for dinner on the way home from being out all day. The staff were very pleasant and the service was in a good time frame. The food came out relatively quick and hot. The staff checked our satisfaction and seemed efficient. It wasn’t too noisy or busy but then it was a Monday. The prices are OK for wadebridge, probably a fiver less per meal than most other places. We liked in there because it feels open has friendly staff and you know what your getting and we had a nice dinner, thanks.
Raphael W . 2024-10-21
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First visit ro rhe Pearl and Trawl and I was very impressed. Lovely atmosphere, everything very clean and well designed set up. Four of us had food which was all delicious, and served in a timely manner. The staff were brilliant, friendly, helpful and attentive. We enjoyed it so much we booked for the next day for the Sunday lunch.
Lynne Roberts . 2024-10-20
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Nice decor but still a ‘Travelodge pub’. ‘Cheapest’ single gin and tonic £8.30 !!! Gin - £5.15 Tonic - £3.15 (Fever Tree) Disgusting price for a basic spirit and mixer! Been in pubs in Padstow and Wadebridge today but this is the most expensive drink of day by a long way! Marstons you should be ashamed of yourselves!!
Stuart Rogers . 2024-10-20
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We hadn’t been here for a long time but it’s now fantastic , brilliant staff wonderful food . It seems a change of management has made a big difference, Our meal was so nice we booked for Sunday lunch
John W . 2024-10-20
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Great pub with brilliant, helpful staff and a lovely atmosphere. Food was delicious and service was perfect. Would recommend and will definitely be back again
Janet W . 2024-10-19
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the last time me and my wife came here in march 2024 the steak and ale pie with chips even though the was frozen style chips was nice and the pie was great the staff was fantastic .I dont know what happened .. both me and the wife went to the travelodge nextdoor for our 27th wedding anniversary and thought we would have the same as before the only thing different was my wife had the same pie as i had because she usually has chicken pie because beef and pork pies dont sit well with her . the pies and chips came out quickly which was great but the food was very poor . the pies my wife and i could eat but the chips was hot yes but smothered in salt ( i had requested nothing that has extra salt i cant eat anything with added salt) i could not even eat 1 chip because of this i did report it to the young female staff member who said that yes all the chips have salt and the walked away before i could say much more the i cant eat anything with added salt with a shrug of her shouldes the young blond girl was gone back into the kitchen .that night the pie came back with a vengence i was violently ill was a real bad 27th anniverary we wont and i cant return . when i say my doctor who has taken the name and address of the place said it was lucky i didnt go into hospital so we wont return
Seaside44299116952 . 2024-10-10
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Such lovely staff, and brilliant service
Cindy Dale . 2024-10-08
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Visited for a meal and drinks, served by Georgina who was extremely helpful and friendly, went out of her way to accommodate requests, the Chef also kindly made a blue cheese sauce for my wife even though it wasn't on the menu and added extra chillies on my kebab. Many thanks
Aus Fost . 2024-10-06
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Really nice pub, food very good, and reasonably priced. The service was excellent.
nigel coleman . 2024-10-05
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Definitely a 5 star for this one. Fantastic greeting and service from Becky, very well looked after. Great cocktails and really nailed the long island ice tea. Food arrived in good time and was perfectly cooked with great flavour. Will definitely be coming again.
Mr DoubleU . 2024-10-04
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Food quality is excellent, the service was exceptional and the atmosphere was homely and welcoming. What’s not to love about this place! Massive shout out to all the staff I can’t fault anything. Thank you!
Amy Yarde . 2024-10-01
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Staff good but maybe have OAP deals or smaller dishes.
liz bennett . 2024-09-30
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We thought it was the best option for lunch in this horrible weather and we were pleasantly surprised by the excellent standard of service from Becky and Amy. I have to say that the Sunday lunch was one of the best ones I’ve had, we couldn’t decide on the meat so both of us went for the three meat option and it was delicious. Loads of perfectly cooked veg include gorgeous red cabbage, perfect turkey, pork and beef and a huge Yorkshire pudding. Unfortunately we were beaten by our dinners and couldn’t manage a pudding this time but our Baileys Lattes were the perfect meal ending. Sadly we don’t live nearby or we would make this our ‘go to’ place
Mindy230 . 2024-09-29
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We had a couple of bad experiences here last year but decided to give it another chance. Wow! What a difference! They had virtually everything on the menu. The Mixed Grill was amazing, a good selection of beautiful meats. We were served by Stephanie who was lovely. Friendly and attentive throughout and even offered a doggy bag for our 2 dogs! Definitely worth going back.
Kay Jenkins . 2024-09-28
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Really lovely family meal, staff friendly, venue clean and welcoming, recommend
Harriet Soole . 2024-09-15
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What a lovely place to eat, very good choice on the menu clean tidy everywhere. Staff polite and helpful, didn’t have to wait long for the food, highly recommended. Georgina and Demi looked after us so well. Thank you 😊
Janet Hawkes . 2024-09-13
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Geat food and atmosphere. Staff were very polite. Will come back again. Thankyou
John Flower . 2024-09-12
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Had a lovely evening here and me with friends couldn’t ask for any more
Caroline Lally . 2024-09-12
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We came to the Pear and Trawl on the last day of our holiday with our family who live in Padstow. We had heard very good reports from the local people where we were staying. We were greeted warmly on arrival. Our server appeared very nervous and unsure, however, she managed well. She did need some help delivering our meals but no major issues. Our food was excellent, I had the signature burger which was huge and very filling and my husband had the steak. The only issue was the steaks all were rarer than most medium rare so something to be aware of, however, they were very tender and very tasty judging by the empty plates. The restaurant is dog friendly and has a dog station with cuddly blankets, treats and water, this is on par with the majority of places in Cornwall. We would definitely recommend and return when we come back to visit family again.
Carole Hollis . 2024-09-10
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We went for late lunch on a bank Holiday weekend, it was quiet that day but it Is a large dinner area
Phil Ball . 2024-09-10
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A slightly slow start but excellent service and food overall
Paula Nederpel . 2024-09-09
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Staying nearby so we decided to go for Sunday lunch. It was fairly quiet, which was fine. End of the summer season. Very pleasant and attentive staff. We all had carvery which were very nice. Decent portions and meat was very good.
Glen Jarvis . 2024-09-08
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Apart from the food being absolutely fabulous, the two girls who served us, were excellent and made it such a great evening. my only one small thing to comment on is the food came out so quickly, which is great, but a little more time would have been preferable. but this certainly didn't spoil the meal.
David Butler . 2024-09-05
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Very nice food, great atmosphere and lovely people especially maggie our server.
Rich Murphy . 2024-09-01
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This was booked by a long-lost relative for a get together after 25-30 years. We read the reviews and to be honest we were a bit worried about what we’d be faced with, as many reviews were extremely bad. However, we have to say that we enjoyed a really good experience: from the warm welcome and excellent service to the delicious meals. We’d recommend it.
Anthony Green . 2024-08-28
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Lovely steak ! We were a bit unsure as to whether to try here as some reviews weren’t great but actually pleasantly surprised. 5 of us with two courses each soft drinks no alcohol bill was about £150. We all really enjoyed our meal and bonus able to charge the car while we dined
Wedding Pearls . 2024-08-26
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Microwaved food at £14.50 sausage and mash overpriced and under delivered.
Lee Sadler . 2024-08-21
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Great experience at the Pearl & Trawl today. Very friendly staff, had a lovely time with my family and will be returning.
Jasmine McGregor . 2024-08-19
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We have eaten here a few times now. Really lovely food, great kids menu and dog friendly.
Sophie Chapman . 2024-08-19
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I found the food to be ok. My daughter did not like the roast beef Sunday lunch. My Main was not to bad but small portion of fries with it. The garlic bread with cheese was a bit odd. It was a bun with cheese on top. I found it a bit expensive for what we got.
Steven Turnbull . 2024-08-19
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Lovely service today, I’ll definitely return
Ross Drinkwater . 2024-08-19
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Just had a meal here with my family and it was excellent. The food was really good, lots of vegetarian options as well which is nice, service was fantastic and my 8 year old is already asking to come back next time we visit Cornwall. Really recommend but make sure you book in advance as they had to turn a few walk ins away
Steve Weston . 2024-08-19
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Had a great meal here would recommend it to anyone both had sea bass which was to die for ,staff were very attentive and friendly,would definitely call again
the gardening cyclist . 2024-08-17
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Absolutely atrocious waited 3hrs for my food we had 3kids who was getting bored food came out and it was cold the mash potato tasted like it was from a microwave I had a hunters chicken and the chicken was cold and hard would not recommend going to be sending a email for a refund
XDYLAN007 . 2024-08-17
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Staff are very lovely and we’re nothing but kind and helpful from the moment we walked in, thank you to all the team working tonight!
A B . 2024-08-15
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The staff was very welcoming. the meal and drinks were tasty. The atmosphere was very relaxing and facilities was clean .
Joanne Adams . 2024-08-14
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Lovely family meal. Excellent service and food.
Trevor Sleath . 2024-08-12
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So myself and my mother came for a 2nd visit after having Sunday lunch here, it’s the first time in 5 years that she’s been back to Cornwall for a holiday since coming with my dad for 20+ years and dining here back when it was the Falcon (my dad died back in 2020). We came again on Friday the 9th on her 80th birthday (she didn’t want to go anywhere else, it was there place whilst on holiday), both Becky and Rosie were so friendly and helpful, although not there on the Friday (shame we missed them) the other 2 times the service was brilliant, my mum was really happy with the very friendly service, so credit where it’s definitely due, you made our visits really great, the whole team were all friendly and helpful, but the one in the amazing shoes scores top marks, from serving us, to the friendly chat whilst paying, clearly doing a wonderful job, everyone in the restaurant was given the same great service, would highly recommend if you’re in the area, it’s a lovely pub/restaurant and well worth a visit! Thank you again, will miss the lovely meals now back home!
Richard M . 2024-08-12
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Two people served me one gentleman one lady wished I got their name very friendly recommended this place for any occasion
seanbyrne43 Byrne . 2024-08-12
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Lovely food will definitely go again
Lesley Kistle . 2024-08-10
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Came for a few drinks lovely atmosphere front of house becky was so wonderful and welcoming
Storm Powell . 2024-08-10
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Stopped for lunch during a journey through Cornwall as we have eaten here before. Service was pretty fast, and food was pretty good overall, although the steak would have been better with less fat. Some people want the fat, so I get that you can not please everyone.
Steven Halley . 2024-08-10
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2 meals came out wrong and after desert were ordered we were informed of shortages of key ingredients.
rhino 1 . 2024-08-08
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Great food, wonderful staff and good atmosphere... good for everyone
Anthony Smith . 2024-08-06
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Our 3rd visit to this establishment whilst visiting Cornwall. The food and facilities are typical of a pub chain , however what makes it a nice place to visit for us is Maggie the table hostess. She is extremely friendly and helpful, she has a laugh with you every time. For us Maggie makes this place. She goes the extra mile to make sure that you have a great experience. Thanks Maggie.
Graham White . 2024-08-03
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Fantastic place to eat with fab staff
Snorkel THump . 2024-08-01
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We were staying in a holiday lodge nearby and wanted a meal to suit our family of 5 , 3 of which are teenagers for our last night of our holiday . We looked online and found the menu was large and varied so decided to book a table for that evening . We were really pleased with the food and the service we received . Our waitress Demi was particularly friendly , attentive and made us feel very welcome . We would like to say a special thank-you to Demi for helping us have an enjoyable experience on our last night of our holiday !
N Kirby . 2024-07-29
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We booked a table here whilst on Holiday to celebrate our recent engagement. On arrival we found parking easy lots of spaces, when we enter the restaurant it looked clean and the decoration was great. I think that’s the only positives I can offer. We waited at the front of the restaurant to be seated for what was much longer than you would expect. Finally a waitress arrived and took us to our table, she advised she would be back shortly to take our drinks order. Whilst waiting we thought we’d choose what we would like to eat, eventually after 15-20 mins she returned to take our drinks order, I started to place the order when another member of staff shouted something across the restaurant to the waitress, to which she replied “beef or chicken ?” At this point we realised there were no beef burgers as they had none left, not a problem as none of us were ordering burgers. She then looked at me to take the drinks or so I repeated x2 April spritz as I thought she’d not heard due to the interruption, she replied “yeah, I got that” we have the easy of the drinks order and our meal choices, most came with chunky chips, once we had finished ordering she informed id there’s no chunky chips, no apology, just an “ is that ok” not that we had any choice. We then waited patiently for our drinks, after 20-25 mins the waitress returned to inform me that there were also no chicken kebabs that I’d ordered but I could have halloumi, not what I wanted she asked if I wanted a menu, I requested one so I could choose something else to eat, after 10 mins she returned with the menu I gave her my meal choice and asked if we could get the drinks, she replied “ yeah, we are busy” and stormed off throwing her hands in the air. I’d like to point out the restaurant was barely 1/4 occupied. After another 10 mins a different waitress returned with our drinks, she was much friendlier and apologised for the wait, the aperol spritz looked very unappealing flat and no orange slice, we asked if we could get an orange slice, she said she’d go check if they had oranges, yet again she returned and advised they are also out of oranges! At that point I’d had enough we’d been in the restaurant for almost an hour had only just been served our drinks. I suggested to the rest of the table hat we should go elsewhere. We told the waitress we were leaving, the service was bad, there were stock issues and I wasn’t confident the food would be worth what they were charging. The waitress got very defensive and advised they were short staffed. I appreciate that makes things difficult, however a guest on holiday does not need to know there staffing issues. I dread to think how they have coped with a full restaurant, this is obviously the reason this has availability and everywhere else was full. Due to the time wasted at the Pearl and Trawl we couldn’t get into another restaurant to celebrate and ended up back at the holiday resort ordering pizzas ! Very disappointing celebration meal. AVOID!!!!!!
Kelly Gallagher . 2024-07-28
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Food was nice, good parking but half of the menu was sold out
Tommy Reviews . 2024-07-27
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Easy to park, nice lunch and good staff
Barry McCockiner . 2024-07-25
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Greatcfood and service, was served by Becky who was great throughout
Damian Griffiths . 2024-07-24
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We had come in yesterday in hope of getting a drink and possibly a little something to eat, when entering the restaurant, there was a sign to wait to be seated, we had waited for around 15-20 minutes or so, the guy behind the bar had noticed us multiple times however did not say a thing, the young girl had told us that she would be with us in a moment however she had gone to go and take orders, clean tables, to the bar, so everything except from coming to us, therefore we had walked out and gone elsewhere. Tonight, we had come in for some dinner, when we had come in, the lady behind the bar in a floral dress, was at the stand pretty much immediately as we had walked in, and was very welcoming, we got given our table, we were the first people to be sat in that area, the starter was lovely however after that, it seems as though things had gone downhill.We had waited almost an hour for the main course to be brought out and I was left rather confused as to how and why a table of 5 who were seated after us, had received their food prior to us, a good 25 minutes before us as well as quite a few other tables in our area. The waitress did not apologise for the wait either, which I had found unprofessional, neither did anybody communicate that the kitchen could not keep up with the orders meaning that there would be a wait, rather disappointing really . The main was average, it was edible, nothing outstanding. Due to the long wait on the main course and the service being alright, nothing great, we did not have dessert nor anymore drinks. I am rather disappointed by the service tonight and the lack of communication.
Hanna Sorochan . 2024-07-15
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Went in at the opening for lunch and the food we got was delicious and served very fast and the staff were really nice too.
luke carmad . 2024-07-09
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Food was nice, but very expensive for what you got, the 30% voucher we had the lady refused to take, she wasn't very friendly at all. We also wanted pudding but four of the puddings were not available. Overall very disappointed
Victoria Barrett . 2024-07-09
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We had a lovely meal here on a recent trip to Cornwall. The service was brilliant, we had Becky as our waitress and she was very attentive. Would definitely come back.
Laurens dough disco music . 2024-07-06
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Had a loverly meal the other day. Staff were really polite and very helpful and the food was loverly
ben avis . 2024-07-06
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great food, absolutely terrible service. Ive been here multiple times and had like one good service experience. Today when i went, we ordered our main meal and the staff were just grumpy. our main meal took ages to come around but not too bad. our food was lovely then we ordered pudding at it took like over half an hour to come. the pudding didnt even have a flake which i know it comes with. she didnt even apologise. then this woman gave my mum her pudding at waited for my MUM to clean the table WHILST HOLDING A BABY and didnt even take the plates. she didnt apologise for bad service and making us clean the table she just sat there and watched us struggle with a dog and a baby. it was very expensive and a waist of my money i feel. the service wasnt only terrible but the people were really unsociable and didnt apologise at all. it was quiet in this pub and no wonder why.
Lilly Johnson . 2024-07-03
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service was shocking they left all are plates and drinks on the table the whole time we were there which was about 2 hours they didn't come to collect any of it what so ever. they took ages to make our desert and didn't give us a flake and didn't apologise the staff were miserable (the blonde women) she waiting for us to clear the table for her to put down our desert as if we are the ones that clear the table and when we walked in to go to our table there was already left over food when we sat down. we went the day before and it weren't as bad still like this but overall the service was shocking and they are miserable.
Gracie Edmondson . 2024-07-03
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Food wasn’t available as the gas was out, but good beer and friendly service.
jonathan harwood . 2024-06-30
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Understaffed and so service is appauling
Matthew Adams . 2024-06-27
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Came here yesterday with my partner for dinner, we were greeted at the door by a lovely young girl who sat us to the table. Food was lovely, we opted for the signature sharer because we couldn’t make up our minds on a starter they all sounded so good! Steak americano and some home made kebabs were both amazing and we squeezed in a chocolate dome for dessert. Overall lovely friendly staff and great food. Will be back soon!
Joe Deakin . 2024-06-27
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Felt very discriminated when I walked in with my children.. place was empty and they turned us away. Attitude from the entrance guy was atrocious. Traveled miles for something to eat. Not happy
Ben Whitcombe . 2024-06-20
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Manager and staff very friendly and welcoming. Delicious starter and main. Nice decor andToilets nicely furbished. Enjoyed it last night so returned this evening.
Joanne Baker . 2024-06-18
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Excellent service, we arrived without a booking and they fitted us in. Speedy service, great food Demi and James were most friendly, helpful and professional. An asset to the establishment
Yvonne Tonkin . 2024-06-18
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Food was great and the staff were too 👍
Rob Smedley . 2024-06-17
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Really friendly staff and chilled atmosphere. I would recommend the hot honey buttermilk chicken burger, delicious!
Peter Fallowfield . 2024-06-12
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Awful experience, service very poor Waiting for 10 mins to be seated then 30 mins for someone to take our orderKofta had cheese on it ! not as per the menu Mixed grill was borderline inedible. Probably the worst meal I’ve ever had
Simon Carter . 2024-06-10
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Nice pub, sadly a few things were not available off the menu so hence the drop in the score.
Colin Harris . 2024-06-05
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Would not cook for me on a Tuesday because they had a party of 12 in a hour bad service
calum smart . 2024-06-04
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Practically empty but service was very slow, friendly guy who brought our condiments but waitress was miserable and obviously felt doing her job was too much trouble. Food was mediocre, I had hunters chicken which was completely dried out. The green salad that came with it had seen better days, Some of us had desserts which was supposed to come with cream however when it didn’t arrive we asked for some to be told they didn’t have any! Overall it was a fairly disappointing experience which was a shame as the actual pub seems very nice. I think maybe they were short staffed when we visited but it wasn’t a welcoming environment and although we’re local I doubt very much that we will go there again.
Liz Trevarton . 2024-06-03
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Really handy when staying at the Travel Lodge next door. Had a quick lunch here & enjoyed it so went back for dinner 👍
Louise Verrall . 2024-06-03
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Booked a table on Saturday night to be told 8pm was earliest. When we arrived pub was half empty so don't understand the 8pm booking. The mixed grill steak was well overcooked and the pork dry and tastless. My Hunters chicken was so hard and dry had to use a steak knife to cut it!! Booked a table for Sunday night and told there was only bar service available. Shown to a table and ordered fish & chips and steak & ale pie. After 20 minutes waitress informed us they had no fish & chips or steak & ale pie!!! We left and won't be returning in the future!
David Mcgovern . 2024-06-02
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45 minute wait for food and not even busy.Run out of pies scampi,fish & chicken burgers 8pm friday night. Brookyln Lager flat as a pancake apparently had been like that a while. However both meals we had sausage & mash & truffle mac and cheese were lovely.
Colin Westall . 2024-05-31
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Shocking service, over an hour wait wasn't busy. No apologies, terrible table service, over cooked food. When I paid I was finally asked how the food was and after explaining I wasn't happy, I recieved a response of "oh" Over priced sub par food.
Adam Dawe . 2024-05-31
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Not a great experience not going to lie. We arrived at 6PM, told food would be 45 minute wait (school holidays) so thought fair enough. Discovered pub was half empty so already a bit confused as we were given no excuse as to why. Front of house staff were absolutely great particularly the bloke behind the bar so can't put a bad word for them. Waited over an hour and asked where the food was and said would be 5 minutes, ended up being closer to another 15 minutes. Food was great so can't put a downer on that. But seems there is multiple issues on long waiting times here, and needs sorting. As we had visited here over multiple years under its old name of "The Falcon"
Ben Stanway . 2024-05-30
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The staff were lovely and the starters were really nice (even better than the mains). The starters did take a little longer that what you would expect for a starter but considering it was the only highlight of the food that was yet to come can’t really complain. The main food took just almost 2 hours to arrive considering how it wasn’t very busy. The fish and chips were disappointing as it was overdone and was tough to eat. Definitely, don’t recommend the fish and chips in the future. The hunter chicken was nice, but arrived cold.
charlotte stokes . 2024-05-27
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Honestly don’t understand the poor reviews as the food was very nice! Pie was lovely and so was the scampi. Really recommend
Shaun Knight . 2024-05-25
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Great service from Becky and her team. Food was tasty and served quickly. We stayed in the very nearby Travelodge and had evening meal 👏 Blue light card accepted for discount too 😀
Paul Heffernan . 2024-05-24
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Very unwelcome and terrible staff. Went in for drink at 2130 hrs told its last orders at 2200 hrs and was very reluctant to serve us . We stated it was not 2200 hrs yet and stood our ground and begrudgingly served the 4 of us with a drink . Went on moaning that it was because the travel lodge was full of homeless people and they caused trouble. Really disgusting welcome and customer service . Discriminating towards the homeless and I will be pursuing this discrimination through further channels
David Rawles . 2024-05-21
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294 Opinions
Stopped off here for lunch while driving through. Lovely food, we had fish and chips, served nice and hot. Friendly staff, didn’t have to wait long to be served , very clean and plenty of condiments available. Good portions as well
35 Opinions
It’s important to say that the food is good quality, but it’s not cheap and the menu is limited for an establishment of this stature. When we dined, there were 3 fish dishes (2 with shellfish which alienates those who don’t eat it), 1 meat dish which was a ribeye steak (very strange choice for an inclusive menu) and a vegetarian pasta dish. I don’t remember anything else. There was no poultry or red meat cuts that would appeal to more delicate appetites. We were booked to dine in the hotel on 3 nights, but after our first meal, we cancelled the other 2 bookings and ate elsewhere, simply because we couldn’t actually find anything on the menu we wanted to eat. When we last stayed, the menu was much more accessible for all….with gourmet, bistro and gastro pub options. It feels like there’s a mismatch between what guests want to eat and what the hotel wants to serve. Even some Karma members agreed with this. Apparently last year, guests said there was not enough fish…but this year, there seems to be too much. There needs to be more variety and balance.
219 Opinions
Speedy order 👌 And the only Indian in the area where if u tell the chef to make it hot, he actually does!
3689 Opinions
Great venue for a meeting, friendly staff. Will visit again with the family