Cliffords Tea Room in Cornwall, Isles of Scilly

Got a lovely hot cheese and onion pasty for my lunch. Used my rewards APP. I've also brought a few bacon & cheese turnovers over the past few weeks - cooked perfectly. Lovely friendly staff, lady and Man have served me on several different occasions.

Not a good service at all, was seated after 5 minutes wait, had to wait 30 minutes to order, listening to staff moaning about each other, sat next to a huge pile of dirty dishes that kept getting added to, we had a roast was obviously sat for a while before being brought out as wasn't very hot, pigs in blankets are 2.99 extra no bacon on most of them, you only get 3 each , run out off beef so only turkey and gammon, peas and carrots were the only veg, my husband didn't get a stuffing ball, frozen parsnips not worth the money very disappointed to be honest , was really looking forward to go for lunch with my husband as we don't go out much as we are always busy but can cook alot better at home .

No music, cheap food, cheap booze but family friendly. It's a spoons after all.

It’s important to say that the food is good quality, but it’s not cheap and the menu is limited for an establishment of this stature. When we dined, there were 3 fish dishes (2 with shellfish which alienates those who don’t eat it), 1 meat dish which was a ribeye steak (very strange choice for an inclusive menu) and a vegetarian pasta dish. I don’t remember anything else. There was no poultry or red meat cuts that would appeal to more delicate appetites. We were booked to dine in the hotel on 3 nights, but after our first meal, we cancelled the other 2 bookings and ate elsewhere, simply because we couldn’t actually find anything on the menu we wanted to eat. When we last stayed, the menu was much more accessible for all….with gourmet, bistro and gastro pub options. It feels like there’s a mismatch between what guests want to eat and what the hotel wants to serve. Even some Karma members agreed with this. Apparently last year, guests said there was not enough fish…but this year, there seems to be too much. There needs to be more variety and balance.

Miserable staff. Large coffee was half full and Luke warm. Not brilliant.