The Pasty Shop in Manchester

Dot was very friendly and helpful, and the food was good! Thanks

5 stars for food as they always have a good selection to choose from. 5 stars for service too, as always met with a friendly smile and help in choosing if I need it. 5 stars for atmosphere even though there is no restaurant or seating area, but the girl behind the counter made up for any of that.

I'm sorry to say this... I've wanted ti try for a while but always thought it was a little pricey for what it is. Today I went against this a thought for 6/7 it just be worth it. I was very wrong! Was mainly just big onions and little potato in the traditional. The smell was so bad I had to bin it on the train after 2 bites since 3 people actually said near me said "im sorry I have to mive I can't handle the smell of your food" The woman who served me was very rude. I waited 3/4 mins for someone to come to the front to serve me and had to shout excuse me for here to come. Maybe this was why she very blunt and not friendly with Me. Really sorry but I won't be returning

Those raisin thingies were lovely, cheers Dot ;)

Despilia served me and was so lovely. Great product knowledge and service with a smile and a chat. A credit to your company 😊

Got the ultimate breakfast bun, the food was great. The lady serving was friendly and chatty. Just what was needed on a Monday morning!

Staff. Dot I think was particularly great.

Great costumer service Amazing and fresh food as always

Great service from the lovely lady that was on the till

Hot hot hot pasty served by dot

Perfect breakfast at the station. Odmaa was friendly and efficient. Ensuring I made my train with coffee and sausage roll in hand.

Lovely pasty, great customer service form Dot

Thamina was so lovely and served me very quick. Polite and efficient. Thank you so much. Pasties are delicious and so varied. Ngl. Cheese and onion is a fave. But even the vegan options are quite lovely. I even take them home and dip the. In gravy. Haha. Maybe you can serve gravy with them? Edited: Also a big shout out to your lovely Desphna

Chicken and mushroom was my favourite, pastry is a little thick

Good experience and approach by Odmaa

I bought a cheese and onion pasty last Friday evening. I didn’t expect it to be very good but I was hungry. In fact it was hot and surprisingly delicious. I’d be tempted to buy one every day if I lived near a branch. The man who served me was polite, efficient and friendly. Thank you Pasty shop people

This place is lovey to eat at. the staff are amazing. 100% would recommend

Met a lovely women on the till whilst in Piccadilly train station. The service from Dorothy was 5 star excellence. She really is the face of the pasty shop and I look forward to our conversation everytime I visit. Thank you Dorothy.

Fab service by Dot today, really appreciated!

Very good food with a nice price

The chicken pasty was delicious. Odmaa was incredibly welcoming and informative.

Tried the Giant version of the traditional beef one. It’s freshly baked. Takeway only. There’s more potatoes and onions than pieces of meat. Just a little bit more seasoning, like salt would be better. Crust is flaky.

Dot was superb. 100% recommend.

Dot is a delight. Lovely service with a smile and a laugh

Keep up the good work dot! It's always a pleasure u make my day😁 will be back tomorrow for my lunch time fix!!

Odmaa was an excellent pasty purveyor. Thanks!

Delish steak & ale, traditional Cornish and chicken & mushroom pasties. Service was excellent! Would recommend and go back for another pasty

Customer service was amazing, the lady who served me really put a smile on my face! I appreciate this as you don’t often have such friendly interactions with customers service nowadays.

Quick and friendly service from Odmaa

Thank you Dot food was delicious and service outstanding

Fui a recoger mi primer bolso Too Good to Go y la señora que sirvió fue tan grosera. Metiendo y murmurando algo bajo su aliento tan pronto como mencioné Demasiado Bueno para Irse. Nos dio 3 artículos en total: Pastel vegano (no somos veganos, lo probamos pero no nos gustó) , Pastel de Pollo y Champiñón (esto fue bastante sabroso aunque en la mitad que tenía, no tenía pollo en, dado que a ninguno de los dos nos gustó el pastel vegano, tuvimos que recurrir a la mitad de cada uno) y algún tipo de rollo de brioche de chocolate, que estaba frío y parecía que había estado fuera todo el día... . este fue el único artículo que apareció en algún lugar de la parte trasera de la tienda... . no estoy seguro de dónde! Una vez embolsados para nosotros recibimos una solicitud abrupta (más dicha que preguntada) para tocar que habíamos recopilado en la aplicación y que era nosotros descartados. Seguro decir que este minorista está eliminado de mi lista y no volverá a visitarlo. Simplemente no hay lugar para la grosería en el servicio al cliente, en lo que a mí respecta.

Staff are absolutely brilliant to the pasty shop . The individual was happy, friendly, great product knowledge and gets on with people. The pasty's could be improved with better quality pastry and ingredients. Regards M

Great food, friendly service and super quick :) 10/10 would recommend

Was here for lunch on Sunday and was served by Odmaa. She was very pleasant and is a credit to the store. There is a good selection of pasty options and sausage rolls, including vegan and vegetarian options.

Great service from dot lovely lady

All I can say is amazing Dot was friendly and very helpful thank you again :)

Dot who serve me was fantastic and pasty was a banger too

I returned my food and drink wrapping to the shop, as usual in a station building. I was told to throw it on the floor, I refused and said 'that's disgusting'. The shop worker promptly threw it from the counter on to the station floor. I picked up my rubbish and walked out of the station to the nearest bin. I WILL NEVER USE THIS SHOP AGAIN.

Generally, the service and the food here have been quite good in the past, but today's experience was hugely disappointing. I asked the woman this afternoon (between 3-4pm, 18.09.2024) for a pasty that was hot, and to serve me one from the front end, but she did not. When I questioned her, she got aggressive and started throwing tantrums at me, and said that she would not serve me. She threw the pasty that she had taken out for me back into the hot-case and went back in the kitchen angrily. After being speechless for a few seconds I thought I should have a chat with her about her behaviour, but in the end decided to just leave. Was it worth talking to a person with such disgraceful behaviour? These people are bad for the business and unprofessional. The Pasty Shop will most certainly be losing customers in future if she carries on like this. After this afternoon's experience, between 3-4pm, I don't think I will ever go there again. Furthermore, given that she was white and I a person of colour, I wondered to myself whilst walking back home, would she have treated me this way had I also been white? I don't think she would have.

The food was amazing dot was especially freindly

Great pasties and Dot the lady who was working at the time is the loveliest. I recommend for a quick pasty stop :)

Friendly staff, polite and efficient

Excellent service from Dot. Let down by her product. Was that sausage in the roll?

Miss Mel is so nice and we all had a great morning because of her great service thank you!

Lovely lady working there, so friendly and great food. Made my train to London way nicer with their very flaky, class sausage rolls

Lovely pastie and cold cold bottle of water. Much needed.

Was just lovely to be served by a funny, polite and lovely lady at the kiosk. Very unusual these days to be served by someone who understands what being human is. 5 stars for the Pasty n Coffee. Another 10 stars for the staff

Get to the train station at 10pm after a horrific journey from Glasgow, needed some comfort food and the food was piping hot! Thank you!

Ordered vegan sausage roll and hot chocolate!! Odmaa was so kind and cheerful.

Here I am, a lonely traveller from Australia- arriving in Manchester with bags under my eyes and a heavy step with my boot. Under a weary gaze, a pasty unclouded my vision, and I am drawn to the sweet smell of Cornwalls finest baked goods. A name-tag floats into consciousness shortly after my olfactory senses take the pasties in. It reads: 'Dot'. As soon as I spy this badge of dearest honour, my life becomes easier; my breath slows down, my load is lifted, and angels on high confirm that this lady will take my worries away for the day. No sooner can I fumble the words "pasty", and "sausage roll", Dot is quick as a flash- with tomato and brown sauce flung with delicate assurance to the bottom of each brown paper bag. I barely have to say a word. "That'll be eleven pound seventy-three" I hear. Now I sometimes sit and stare upon an empty paddock, thoughts adrift. The sky turns blue, grey, dark, and red. The suns and moons take all their leaves and reappearances in quick succession. The older I get, the greater Dot's service speaks to me- it all seemed so easy back in those days... How I wish I could turn back those hours and relive this experience... But wait! There is still time...! Perhaps if I am to re-visit that city; that station; that same old Pasty shop kiosk... Will I have the honour? I hope with all my might that Dot will still be there- I wish and dream and scream up at the heavens that I might be right... AND with a raise.....

Second night in a row I have had a pasty from this shop. Delicious and good value. A meal in itself.

Staff super helpful and friendly.

I was served by stew the pasty was full of flavour

Dorothy is a lovely lady and gave great service with a smile

Stuart gives amazing customer service to us thanks to him we did not miss our train and get our food on time

I was served by Stuart today and he was very polite and help me to choose the best food available, The food was fresh and taste delicious. I will definitely comeback more times .

On a recent visit to Manchester, I stopped by The Pasty Shop at Manchester Piccadilly for a quick bite and was delightfully surprised. I was served by Stu, who was both knowledgeable and friendly. He put my mind at ease by addressing my concerns about potential food allergens. The veg pasty that Stu recommended was absolutely delicious, and I’m glad I took his advice. Stu is a valuable asset to the team at The Pasty Shop, thanks to his prompt, friendly, and excellent customer service, all delivered with a smile.

Dot was an absolute legend on service, super nice, helpful and offered plenty of options for my dinner.

Shout out to Dot, Northern hospitality exemplified!

Always reliable on great quick hot food before jumping into the train back to London. Great customer service. Ensuring you have everything you need before the trip.

Lovely woman called Dot served myself and my dad. Helped him to decide which pasty to get. Very helpful and nicely mannered. Pasties we’re yummy too! :)

Dot was an absolute star! Brightened up my day. The rolls are a bit too much pastry

Absolute bargain! Fresh food, great customer service, and all for less than £4. thanks Jess.

Friendly guy. Food hot and tasty.

Stu made me aware that certain sausage rolls were just out of the oven, it was delicious

great value，nice service，7Hamina

Got a to good to go bag the person called THAMINA was very helpful with telling me what allergens were in the items so she was super helpful will definitely come again.

Thailand was very helpful. Thanks

This shop has the best pasties, sausage rolls and breakfast baps in Manny!

Thamina was really helpful and quick. Can't ask for more

Thamina provided top quality service and information about the food and it was greatly enjoyed

She is very good in customer service

Dot provided great customer service, friendly always, thank you!

Lovely atmosphere by Thamina. Would come again.

Dot was amazing her service is 10/10 please promote her

Great Cornish pasty served by a very helpful and likeable lady called Dot. Cheered me up no end on a busy morning.

Great customer service from thamina

Fab little place. Staff are always so welcoming and attentive. Dot is a credit to the company, she’s always so lovely to me! ☺️

love this shop and it is a nice treat and Dot was really friendly and great customer service

Excellent service by Thamina !! Service with a smile !! Credit to your company !!

Thamina was lovely, so accommodating

Many thanks to Dot for making me a bacon sandwich and a brew when I only had 10 minutes before my train departed. The bacon sandwich was a bit on the cold side but apart from that, everything was brilliant.

Ordered a Too Good to Go surprise bag and Thamina was super lovely and helped to make sure it was suited to my dietary requirements on her own onus. Great customer service for which I’m immensely grateful. Since returned and Dot was also great, showing this place seemingly only hires nice people!

Very friendly service from Dot. I asked if she could refill my water bottle and she even offered to put ice cubes in.

The staff is very friendly and nice! The food and drinks were good. Very light and fluffy excellent for traveling! Allergies were listed in a qr code so didn't need to worry about cross contamination!

Thamina is great! Would come again :)

Friendly welcome. Good pasties.

Very kind lady made my day in the rush hour!! Food was delicious!! Thank you

Excellent services from Thamina

Just what was needed. VERY hot but tasted lovely once it had cooled down a bit

Thamina was very professional and friendly, nice snack and affordable too.

Mel was so lovely and made me a lovely coffee :)

Thamina fue muy servicial sirviéndome. Aportó sugerencias y muy educado. La comida era buena. Pedí un rollo de salchicha.

I've been coming here for years and the pasty never disappoints.

Brilliant Customer Service by DOROTHY…. Excellent 👍.

DOT was great, highly recommended.

Thamina, the only regret is that I didn’t buy more😋

Yummy English Cornish pies , served by lovely Manchester lady . Great drinks n food to go . Quick n freshly baked . Generous portions n affordable . And a Manchester red devil fan

Really yummy food but it was all hugely overpriced - £7 for a pasty!

The food is delicious. Staff is really friendly and welcoming, especially Thamina, I would highly recommend that it 😄!