
Nº 1510 in 1604 in Newcastle upon Tyne
Opinions
After being a frequent customer of this place I am disappointed with the new ownership. I placed an order and then rang up to make some customisations, I was assured this was fine. The food came, not only was I shocked at how small the portions sizes now are, the order was wrong. I was told on the phone It wouldn’t have onions and mushrooms etc but it did. For nearly £11 I’d expect more than a handful of chips, baring in mind some of them weren’t even cooked. I rang up explaining the situation and was told they have recently taken over and this “is just the way they do things now”. A shame really as this was a favourite of mine for Parmos.
CharlieEmilyReviews . 2020-12-17
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4 Opinions
Please avoid frustration. On the signboard outside, they claim any pizza is for a half price before 9:00 pm. But once you are in to buy, they will charge you full price. I asked the owner for an explanation, he has not had an answer but mumbling. I would not recommend
2 Opinions
Placed an order on the 12/12/21 at around 8pm, had said on Deliveroo 30-45 minutes delivery, by 21:10 the order had still not arrived with any updates. We rang the number associated with this place, about 4 times, and it rang to voicemail, so we rang Deliveroo, who also struggled to contact them, and when they finally did, they told the Deliveroo assistant that our order, bearing in mind we had only ordered two milkshakes, that the order would not be leaving for delivery for at least another 10-15 minutes. This means by the time our order would have arrived it could have been 21:30 or later. When saying online it would be 30 minutes- to 45 after we had ordered it. Did not even get to try the place. We cancelled our order and are still expecting a refund. They are unable to answer their phone, after it ringing through 4 times, they are unable to communicate well and set their delivery times right. They are not reliable and do not live up to their expectations even before their products get in the mix!!!