Geordie Pizza in Newcastle upon Tyne

Placed an order on the 12/12/21 at around 8pm, had said on Deliveroo 30-45 minutes delivery, by 21:10 the order had still not arrived with any updates. We rang the number associated with this place, about 4 times, and it rang to voicemail, so we rang Deliveroo, who also struggled to contact them, and when they finally did, they told the Deliveroo assistant that our order, bearing in mind we had only ordered two milkshakes, that the order would not be leaving for delivery for at least another 10-15 minutes. This means by the time our order would have arrived it could have been 21:30 or later. When saying online it would be 30 minutes- to 45 after we had ordered it. Did not even get to try the place. We cancelled our order and are still expecting a refund. They are unable to answer their phone, after it ringing through 4 times, they are unable to communicate well and set their delivery times right. They are not reliable and do not live up to their expectations even before their products get in the mix!!!

Please avoid frustration. On the signboard outside, they claim any pizza is for a half price before 9:00 pm. But once you are in to buy, they will charge you full price. I asked the owner for an explanation, he has not had an answer but mumbling. I would not recommend

An enquiry to book a private lunch function for 80 people was met with a refusal to show me the private dining room ,give me sample menus and discuss the bar arrangements or indeed discuss anything.about the booking which would have grossed the hotel about £8000.I was clearly expected to book and then experience the faded glory of a hotel which 30 years ago was the best in Newcastle.I wouldn't touch it with a barge pole now.