The Palm House in Waverley

Lovely friendly service with great quality food. Coffee and food are delicious, not a long wait and staff were really accommodating when requesting any changes.

Excellent setting, service and food. I ate lunch there by myself, ordering a small plate of garlic prawns and ciabatta bread. Giant and juicy prawns, a substantial and delicious light lunch. The restaurant decor is delightful and right next door to a listed building interior and outdoor goods store which gives a liberty vibe at a local location. An Aladdin's cave of up market goods which makes this a real treat and great destination for great food for one or with family and friends. Ample free parking too.

We booked The Palm restaurant as an evening venue for my mother’s 80th birthday party. The party started at 6.30 pm. When I arrived a little earlier to decorate, the staff were friendly and very helpful asking if I needed anything set out differently. We had ordered food platters which were piled high with lovely fresh food and looked amazing. The Palm had easy access for many of the older guests and plenty of parking. All the staff were happy, helpful and couldn’t do enough to make the evening a success. The booking process was straight forward and we received great advice and communication from Georgia who booked the event for us. My mother had a wonderful evening and we would like to thank The Palm and the team for making it such a lovely evening.

Appalling lunch service. Several people walked out. We waited an hour and a half with people being served before us who had arrived after. Poor waitress was left at the sharp end to apologise, saying the chef was ignoring her requests. Called the supervisor who gave us a free glass if wine. Eventually the food arrived which was very good but we won't go again. We have been going there for many years. In hindsight they should have waved the bill. I can't believe they could be so unprepared for a fairly full restaurant on the 2nd January. M

Really lovely late lunch today, great menu, delicious freshly cooked food, really friendly staff. 5⭐️ definitely will return

We came in a group of friends for an afternoon tea. Upon booking we were not given the choice of booking either a sweet or savoury afternoon tea. A call was made (but on a Sunday evening at 7pm) the night before to ask our preference. We missed the call and no message was left to call back. When coming in we were told only sweet had been made, despite both being printed on the menu making it seem as if we had a choice. Food was average and scones were overcooked. Service was very abrupt, when we stated that the water for the tea was lukewarm the waitress decided to argue back! Most unusual! Service should be optional without being made to feel awkward for an average experience. It is a shame because the decoration and building is nice. Let down by poor management.

A great find serving well prepared light lunches, alcoholic drinks and desserts. It is beautifully decorated and feels like you are in the tropics with the palms etc …..and exceptionally clean. The staff are friendly and very helpful. A little gem off the beaten track with nice ambience.

Nice location friendly staff. Food was very good and we enjoyed coming here for Father’s Day. I was less pleased about having to pay a deposit but it worked out fine.

Served by Rebecca - very helpful happy lady - it was a pleasure to be helped by her and with a smile. Other waitress very nice too.

Amazing breakfast, one of the nicest we have had in a while and also in a lovely environment. Staff were really helpful and friendly! Even with my two year old! Highly recommended!