Based on 2.417 opinions finded in 4 websites
Based on 2.417 opinions finded in 4 websites
Opinions
Great welcome, value for money food and excellent service from Gracey and Geanie, always pleasant, and very hard working in view of low staffing levels. Enjoyed the food, all cooked by the Manager as the chef off sick. Already booked for a return visit.
Caroline C . 2024-10-17
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Came here for an evening meal with friends and it didn't dissapoint a fantastic menu with a wide range to suit everyone The staff were fantastic a BIG shout out to Heather and Gracey, they made you feel very welcome and the food was fantastic Would highly recommend
Wayne C . 2024-10-16
MORE AT TripAdvisor
A great pint. Served quickly with very upbeat and chatty team that had a great energy. Served by Chelsea every time. She was speedy and just a general delight.
Ben P . 2024-10-16
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Thankyou jeannie and jenson - lovely friendly members of staff. Lovely food and nice atmosphere to eat and drink. Always welcoming.
Sarah D . 2024-10-15
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Tim and his team were fantastic. We had a halloumi wrap and sticky chicken starter between us and our daughter had chicken nuggets, chips and peas. All very tasty! Would highly recommend!! Tim very friendly and couldn’t have been more accommodating. We will certainly be back soon.
Kate W . 2024-10-10
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Lovely welcome upon arrival by Gracey before and after meal, food so tasty and the cheesecake absolutely divine, thanks to Mikey the chef, not rushed between courses would highly recommend
Nicola Russell . 2024-09-14
MORE AT Google
Brilliant,food, place and staff
dianne darby . 2024-09-11
MORE AT Google
Well done you guys, Heather, Tia and Jenson. You all made our time at the pub a real treat, thank you very much and all the very best from Ann and Ken
Kenneth Aseltine . 2024-09-09
MORE AT Google
Great Service tonight from Jason and Grace
John Woodward . 2024-09-06
MORE AT Google
I am part of the meet-up group and we visit this pub for breakfast on a regular basis. Always have good food and service
Katie . 2024-09-01
MORE AT Google
Excellent Pub, excellent food, excellent staff with excellent and quick service. Breakfast was really good quality. Staff members Jeannie and Jensen was prompt, helpful and customer focussed. With Meet-up group on 31 August 24.
Michael Bryce . 2024-08-31
MORE AT Google
Really grateful to Jennie for helping use our online voucher, i remember her from the last time we came she is always very helpful/hardworking. She deserves a medal!
April Townley . 2024-08-30
MORE AT Google
Had my wife's 75th birthday celebration here. We were a party of ten. The food was good, everyone was happy with their selection, Service was very good and all staff that we encountered were friendly and helpful. The prices for drinks and food were reasonable . The venue is very clean and has a nice ambience. We were very happy with our evening here.
Darryl Cartwright . 2024-08-29
MORE AT Google
We came to the Old White Horse for our grandsons birthday. The food was good and plentiful. The service was outstanding, very friendly and efficient. We were so full we couldn't manage our cake! Thank you.
Elizabeth Gresko . 2024-08-29
MORE AT Google
Staff were friendly we both enjoyed our meals. Better selection of real ales would be nice as there were only 2 on tap
Elizabeth Wright . 2024-08-26
MORE AT Google
Really good restaurant/pub. Friendly efficient good atmosphere. Food was excellent so was the service we received from Grace our waitress.
irene taylor . 2024-08-23
MORE AT Google
Lovely food and friendly staff .
Darren Hartley . 2024-08-22
MORE AT Google
Went out for a meal today and was served by the amazing gracey, she was efficient and friendly. Will definitely be coming again
George Rock . 2024-08-21
MORE AT Google
A lovely meal friendly staff enjoyable night
Patricia Osborne . 2024-08-16
MORE AT Google
Came in yesterday for a bite to eat with my mrs, the place was busy and our bartender gracey was efficient and smiley. On top of that, the food was delicious
jockellva official . 2024-08-16
MORE AT Google
Wife and l had lunch followed by a sweet today excellent food service and atmosphere Will be going again ps value for money too thank you
Paul Bradley . 2024-08-15
MORE AT Google
Fabulously friendly and welcoming staff Particular shout out to Tim, Jeannie and Ryan
Tracey Hall . 2024-08-15
MORE AT Google
Really nice warm and welcoming atmosphere, food was well presented and tasted excellent. Staff were polite, friendly and very helpful (in particular Grace) Would thoroughly recommend this place.
julie ann johnson . 2024-08-15
MORE AT Google
Lovely food, Gracey is a legend
Becky McAleenan . 2024-08-12
MORE AT Google
Went out for a family meal and i am thoroughly impressed, food was amazing and service was brilliant. Thank you so much Heather, Justine and tia for your brilliant service. And thank you xee and Louis for your outstanding food.
James Checketts . 2024-08-12
MORE AT Google
Lovely place Lovely staff Plenty of options for food and drink Will definitely be back thanks for looking after us Justine
Thomas Daw . 2024-08-10
MORE AT Google
Delicious food made even better by fast and friendly service from Gracey
Graham Lench . 2024-08-10
MORE AT Google
We came in today at 1.30 to have a meal to celebrate my partner’s birthday but unfortunately left quite unsatisfied. I had the gammon which was passable at best but my partner had the sea bass which came cold as were the potatoes. The staff were not too helpful either so we left and won’t be going back again any time soon.
starr white . 2024-08-07
MORE AT Google
Food was great, service was lovely. Staff were very welcoming and very helpful
James . 2024-08-05
MORE AT Google
Justine was lovely and welcoming
Anouska Dulay . 2024-08-03
MORE AT Google
Very enjoyable Friday evening . Staff so accommodating steak melts in your mouth ..ulitamate burger is a challenge for the biggest appetite..can't wait to come back .. the staff make it thank you for everything Justine and Jeannie such a fun night
Jennifer Walters . 2024-08-03
MORE AT Google
Food was good but the butter was far too cold to spread it spoiled my fish and chips and my wife's scampi will not be ordering it next time
Trevor Male . 2024-08-02
MORE AT Google
Lovely clean pub, great food ,staff very friendly- will deffo be goi bk
Debby Turley . 2024-07-31
MORE AT Google
Came for a drink and was served bye Gracey. She was so friendly and an absolute credit to the team!!
Warren Lee . 2024-07-28
MORE AT Google
Beautiful place lovely food and kind waiters served by Anna
izzy cullen . 2024-07-25
MORE AT Google
Great service from Caroline. Amazing food. Lovely atmosphere
Stephanie Smith . 2024-07-21
MORE AT Google
Online booking not actioned again. Slow bar service. Very slow food service.
Steve Sharpe . 2024-07-19
MORE AT Google
Still awful. Overpriced drinks. 1.5 hour wait for no food to turn up. Asked for a refund and no real care from the staff. Avoid.
Andrew Pinner . 2024-07-18
MORE AT Google
Bad experience every time after a disaster of a Christmas meal, thought we would try it today 18th July, for just a kids fish finger meal that's all nothing else took 40 minutes to arrive, only after asking where it was. What made it a whole lot worse a family next to our table ordered there food 20 minutes after our kids meal and got all 3 meals before ours, I littery couldn't believe it. Shocking never ever again after this, 2 times on the trot so disappointed
Vince OSullivan . 2024-07-18
MORE AT Google
Great food, great service, friendly staff, nice atmosphere, what more can you ask for. Price was decent too. Lady even offered to delay our payment so we could use a discount voucher as we were 5 mins early.
richard wylde . 2024-07-14
MORE AT Google
Great food. 15 of us and everything was first class.
Margaret Garbett . 2024-07-14
MORE AT Google
My 90year old mom loves this place Staff are always so kind and friendly Jackie always goes above and beyond to seat us however busy the place is and the younger lady always nows what’s good on the menu Today she was spot on with the chocolate orange desert fantastic service by these two ladies every time we come in
kateclarke456 . 2024-07-08
MORE AT Google
Great service, lovely food, space was clean quiet and I absolutely loved it, will deffo be back!
Sheerio 1991 . 2024-07-06
MORE AT Google
Good service and great food choice
Chris Chapman . 2024-07-02
MORE AT Google
Relaxed, clean, lovely lady behind the bar. Was on my own and it was fine. Going back with family for food.
Davina Glendinning . 2024-06-29
MORE AT Google
Got us in at a minutes notice,no dramas,great food will definitely go back.
Michael Windle . 2024-06-28
MORE AT Google
The food was amazing, and the service was excellent, not a long wait for the food either and the prices were very reasonable, we used staff discount which made the bill cheaper but the prices regardless was great value for money. Will definitely be returning again.
Natasha Collins . 2024-06-28
MORE AT Google
Me and my family have been to the white horse quite a few times and the food has always been great the staff are very friendly and polite but the last couple of times we’ve been we have had to wait over an hour for our food the last time we went in we said we wouldn’t go back again but we tried it again for my husband birthday and this time it was even worse we waited nearly an hour and a half for our meal, they did apologise but we also heard other people morning how long it was taking, there was one lady bringing out the meals and the poor thing was run ragged, they seriously need to get extra staff on as then it would be a fantastic place to go, unfortunately won’t be eating there again
Emma Aston . 2024-06-24
MORE AT Google
Sadly no fresh salads available with lunchtime meals today as no delivery. However all 5 alternate meals we ordered were excellent. Special thanks to Jeanie who was very friendly and informative re: menu choices serving us and reminding us to register our parking. Mini puddings and coffees were delicious.
Ann Cash . 2024-06-19
MORE AT Google
Amazing whale for lunch and dog friendly...thank you. Lovely and ready for sleep
S G . 2024-06-18
MORE AT Google
Myself and husband booked in for Lunch. Sunday roast was lovley, food and atmosphere was very good. No loud unnecessary music !!
June Smith . 2024-06-18
MORE AT Google
Justine served us today and she was friendly and efficient
Rebecca Tuck . 2024-06-16
MORE AT Google
Really enjoyed a great meal in the Old White Horse today for Father’s Day, fantastic service from Justine.
ian tuck . 2024-06-16
MORE AT Google
Had the Hunters Chicken Schnitzel with Bacon and cheese....nice 👍
Al Feher . 2024-06-13
MORE AT Google
Always have a good experience, staff are friendly, service is prompt, food is always 10/10 and consistent.
Lydia Cooper . 2024-05-29
MORE AT Google
Very lovely waitress, Caroline. Great Sunday roasts and amazing cheesecake
Helen Beattie . 2024-05-26
MORE AT Google
Meetup, great meal and service with Heather and Jeanne. Will enjoy coming again
Andrew Beddow . 2024-05-25
MORE AT Google
Erica the work experience waitress was very charming professional and friendly she went out of her way to make your stay memorable
brian holloway . 2024-05-25
MORE AT Google
Friendly staff and a good place for a drink
David Chance . 2024-05-22
MORE AT Google
There were 4 adults and 1 child in our party, all the adults dinners were great but the child's food was terrible 😔 it was pizza which she could not eat the rice was fine and the salad was all dried up lettuce only no tomatoes or cucumber as advised.
Graeme Cartier . 2024-05-22
MORE AT Google
My first visit here as an Ember Inn. The decor of this place is nice, it looks nice and clean. However I opened the menu, which was stained and sticky. I had a steak, which was extremely chewy. The waitress did come around asking if everything was alright. But this was before I cut into my steak. My partner had half roast chicken, which she enjoyed. Total cost was around £38. Cant see myself coming back here again.
Scott Green . 2024-05-20
MORE AT Google
Great, attentive service from Caroline. Would Def recommend! Five stars!!
Trudy Male . 2024-05-19
MORE AT Google
Heather and Jenson were amazing! Great place to chill great food and great price x
Boo’s Reviews . 2024-05-13
MORE AT Google
Food and service was brilliant. Turned up late and Freya and Ryan made sure we had some good food
Ben Jones . 2024-05-09
MORE AT Google
Delicious food for fab price we where served by Heather and jeamie great service hats off to them definitely will be coming again
Amy . 2024-04-30
MORE AT Google
Atmosphere was relaxed and food was outstanding. A family gathering so meant alot.
Jeannie Mason . 2024-04-29
MORE AT Google
Breakfast with friends in a Meetup group Saturday morning. Food excellent, staff so friendly and good value for money. Thank you to Heather & Jeannie for excellent service with happy smiling faces.
Jacky Wollaston . 2024-04-28
MORE AT Google
Visited The Old White Horse for breakfast this morning with my Meet Up gang. Great food, amazing staff, lovely atmosphere….. can’t wait til the next time! Highly recommend.
Sarah Hill . 2024-04-27
MORE AT Google
We got served by Caroline on Sunday, she was amazing! Very kind and made sure we had everything we wanted, perfectly.
Nay . 2024-04-26
MORE AT Google
The majority of recent reviews are positive which makes my experience all the more disappointing. We waited 45 minutes for food; two mains and a children's meal. The pub wasn't particularly busy, at least for a Saturday afternoon, yet we had to wait all that time. My gammon was warm but the chips were cold. The peas hadn't been cooked long enough so they were hard. My sister claims her meal was at least hot. There was only one staff member on the bar so we had to wait a while for drinks also. The staff are pleasant - my two stars relate only to the waiting times. I can't be sure but my best guess is that there is only one chef thus my meal was cooked and waited whilst the other one was finalised and then put on the plate. Simply put, this place lacks staff. We have made a few visits over the last two years but won't be back. Each experience was similar to the one mentioned above Remember, there are several great pubs in the area.
Callum Faulds . 2024-04-22
MORE AT Google
Always good we are regulars ,Love it !!
Sean smith . 2024-04-21
MORE AT Google
Food was nice, staff were nice but got a parking fine. No one in our party saw any signs about paying for parking so I’m not very happy.
Cara Sheldon . 2024-04-18
MORE AT Google
Lovely family meal, food delicious,
Paul Greenall . 2024-04-18
MORE AT Google
Thanks to tim justice and Lucy!!!
Beverley Pinches . 2024-04-13
MORE AT Google
Tim absolutely smashed it tonight. Recommendations on point.
stephen welch . 2024-04-13
MORE AT Google
Thanks to Lucy, tim and Justine we had an amazing meal!
Leah Geary . 2024-04-13
MORE AT Google
Really good pub lovely food good atmosphere
Nitro 222 . 2024-04-13
MORE AT Google
Thank you Tim Justine and Lucy!!
Megan Davies . 2024-04-13
MORE AT Google
Tim had super customer service, friendly and was getting us updated with our food order! He went out his way with my 10 month old getting her a small bowl of ice cream. 💕
Sammy Walsh . 2024-04-12
MORE AT Google
Tim was very attentive and his service was 5*
Victoria Walsh . 2024-04-12
MORE AT Google
Food is normally good here, but would not recommend the lasagne, although the taste was good, the texture was very sloppy. The service and atmosphere is good. In the colder months, there are 2 fires, which makes the main dining area cosy and welcoming. Don't forget to enter your car registration on the monitor in the bar area, when you arrive. There's plenty of car parking spaces.
Gillian Willetts . 2024-04-06
MORE AT Google
Great dog friendly pub that served food with ample parking and garden area.
Sam Spencer . 2024-03-31
MORE AT Google
The main meals we had were amazing and so was the desserts. Staff are really nice and friendly.
Lewis James . 2024-03-30
MORE AT Google
Great place to eat with Family.
David Harrison . 2024-03-27
MORE AT Google
The food was good quality even though we had to speak to a member of staff about a burnt pie, but that got replaced quickly enough. What let the visit down was the 1 hour wait for food, there was only 1 member of staff working the bar and 1 member of staff serving the food out from the kitchen and it was a busy afternoon with at least 15 tables waiting for food. Felt bad for the poor woman running round serving the food out. It took so long, it’s Easter school holidays so I expected it to be staffed better to avoid the long wait, I have a child that has sensory issues and the long wait made him restless.
Anna Robbins . 2024-03-27
MORE AT Google
My stars say it all. Great atmosphere, great service, great food, attractive decor, will definitely return.
Becky Thomas . 2024-03-25
MORE AT Google
Serving behind the bar was a lad called Ryan....... Very patient polite and efficient...... You need more staff behind the bar like him...... It was busy yesterday..... He handled the rush well 🙂
Sheridon Williams . 2024-03-23
MORE AT Google
Lovely atmosphere was with family for mother’s day. On advert it says half a roast chicken. But i never got that… i got a leg. Felt like crying. Thought going to tuck into a breast. Would of complained but my family had already started to eat and as it was a treat from my son didnt want complain. Advertised fluffy roast potatoes. No. Three hard crackly things that did not resemble potatoes. Absolutely ruined my mother’s day treat. Don’t like to moan but this once yes
Elaine Priantoro . 2024-03-16
MORE AT Google
My partner and I visited this pub back in early February for Sunday lunch, we make a trip to Merry Hill once a month and our regular pub has not been so good of late so decided to give the The Old White Horse a try. The pub was quite busy but we managed to find a parking space. We were told there would be a 40 minute wait for the food but we didn’t mind, we ordered the 3 course lunch for a set price. We found a table in a quiet spot towards the back of the pub. The staff were all helpful and friendly, the pub had a good atmosphere. The food was hot and tasty when it arrived and was definitely worth the wait. We would have no hesitation in recommending this Pub, give it a try.
Cheryl Price (Dancer58) . 2024-03-15
MORE AT Google
Absolutely lovely place, staff are amazing, would like to give a massive shoutout to mikey he was so helpful. Thank you so much. Would highly recommend ⭐️⭐️⭐️⭐️⭐️
Carl Yarranton . 2024-03-14
MORE AT Google
Jeanie and Heather always go above and beyond here. We’ve never had a bad meal and the service is great. The staff are lovely and engaging. Food is of good quality and reasonably priced.
Mummy_JOS . 2024-03-12
MORE AT TripAdvisor
Staff were great but food bit of a let down. Meal came out almost cold but was back nice and hot pretty sharpish.
Carl Reeve . 2024-03-11
MORE AT Google
I had half roast chicken there was 2 quarters the thigh and leg was pink inside! I sent it back the waitress said the chef said he'd use a probe and it was cooked!! Beef yes chicken no! I could have another one but I would have to wait by then the rest of my party would have eaten their meal it was mother's day and the restaurant was full it would have taken ages. I ate the brest only that was not pink...my mother's day meal ruined
pauiline harrison . 2024-03-10
MORE AT Google
Had to wait 50 mins for food. Food was cold. I had fish and it was cold in the middle. Staff were lovely but rushed off their feet. It was very busy but it was Saturday teatime so maybe more staff?
Wendy J . 2024-03-10
MORE AT Google
I was part of a Meetup Group that visited for breakfast. Lovely welcoming environment and very efficient service from Heather and her team. Looking forward to visiting again in a few weekends time.
Cara S . 2024-03-09
MORE AT TripAdvisor
Had a lovely breakfast here this morning with my meetup group. Great tasting food at great value. Staff are polite and helpful.
Liz Malpass . 2024-03-09
MORE AT Google
Wonderful food and service given to our large Meetup group. They cope with a large group very well. Very organised. Definitely recommend.
Stay16345750156 . 2024-03-09
MORE AT TripAdvisor
Food itself was great but a couple of meals spoilt due to either poor packing or hasty delivery. Everything was covered in beef dipping sauce as on of the pots had been packed on its side. This meant that the fish meal was covered in it, and the scampi meal was only half edible. One of the burger meals was missing the beef dipping sauce as it had completed decanted into the delivery bag. I appreciate that accidents happen, but it was a disappointing experience on this occasion. I cannot stress e
Sarah . 2024-03-03
MORE AT Just Eat
Been here numerous times and whilst the food is always delightful be prepared for a good 30/40 minute wait for your food no matter how busy.
Rebecca M . 2024-03-03
MORE AT Google
Lovely friendly welcome from Jackie. Pleasant atmosphere. Very dog friendly pub. Nice outside seating area. Plenty of parking.
MelDryden . 2024-02-26
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Nice food with quick service. Maggie our server was lovely, with nothing being too much trouble.