The Old White Horse in Dudley

Lovely staff. Jeanie and Heather always welcome you with a smile and it’s always nice to see the same faces. They are always working extremely hard and never drop the ball when it’s busy These 2 gals are the reason we come back, they have always welcomed my family

Excellent lunch for Bevs birthday Great service from Jeannie and Heather . Rapid service despite very busy lunchtime crowd

Many thanks again to The Whitehorse and In particular to Jennie & Heather for a excellent birthday meal for me and my family. The food and service was second to none. Thanks again ladies. See You again very soon.

Grace has served me many times now, always a pleasure and has a smile on her face!

Grace served us and was a lovely server. Will come back again.

My mom and I had lunch here for mother’s day. Service was prompt , professional and friendly. Mom had roast turkey dinner, which she said tasted home cooked,I had hunters chicken, the chicken portion was large & bacon was lovely. Prices were very reasonable and the atmosphere was warm and friendly xx

Lovely meal, served by Jeanie who was very kind efficient friendly and helpful. The staff make such a difference to the experience.

Grace is fantastic part of the bar staff

The White Horse is a fantastic local pub that I visit at least once a week, and every experience has been excellent. The staff are always friendly and welcoming, making you feel right at home. Tim, with his signature jazzy shirts, always takes the time to chat, adding to the warm and personal atmosphere. The food is consistently great—always served on time, offering good value for money, and tasting delicious. I’ve never had a single complaint. Whether for a casual drink or a meal, the White Horse is a place I’m always happy to recommend to friends and family!

All I can say is what a fabulous experience! When we entered the venue we made our way to the bar we were greeted by the young lady named Grace; who had beautiful manners and smile which made us feel welcome and right at home. We were served our drinks ( Tribute, Large Pinot and a Pepsi/Coca Cola) which we were asked about which brand of wine would be preferred, ice & a slice etc etc. When we came to order our food we were once again greeted with the same exceptional manners and detail attention as previous. Our food was brilliant so thank you to the OWH team of chefs this evening, but that wasn’t just what made it a great experience. The other young lady Emmy who catered for us from the start of food being delivered to the end of us leaving the table was super. Very attentive whilst also managing to balance the rest of the patrons dining. How she managed to keep balance all the tables, resetting them whilst also caring for all theirs and others needs. Would fully recommend!

Gracey was absolutely fantastic, immaculate service. 11/10 highly recommend

Tim is an Angel. Cracking Manager. Fantastic pub. Gorgeous Shirts!

Tim is fantastic great manager love his shirts very welcoming to customers 👍

Should have known it was a bad decision to come here when being asked by thr bar staff multiple times "it's an hour wait for food" "are you sure you want to order?" "Are you sure?" Where the hour wait has come from is beyond me as the restaurant wasn't busy at all, but we understood. However £50 later a 52 minute wait for portions my nan would moan at that barely touching room temperature, an incorrect order (after almost an hour wait). We ate most of our meals being starving, my daughter left most of her meal. The lad who served us was friendly enough but it doesn't make up for the fact the food quality doesn't equal the cost. Personally, I'd go elsewhere, this place needs some work

Lovely food quick service Thankyou Sophie and the gaffa in the jazzy shirt

The long wait time for food, 40 minutes, which was the 'ultimate' burger can be explained how overcooked and dry it was. It says it comes with cheese sauce and indeed it does, it's just about the same amount as you'd put toothpaste on your toothbrush. Same goes for the cheesy garlic bread, over cooked and stingy on the cheese. The portions have halved in recent times yet the price has increased. Shame cause the pub is quite nicely laid out and decorated just the food was overpriced and underwhelming and the chef clearly does not know how long to grill or fry food for.

Grace poured a stupendous pint of Guinness.

Grace the server was super cool

Always a friendly welcome. Great food and service

Always great food, and always polite and friendly servers. Jeannie at the bar this evening, with great service at our table from Team White Horse. So glad you’re our local! Keep up the good work

Lovely family meal. Great service from Lucy and lovely food.

Food was lovely had the hunters chicken was excellent also bar staff were ace really helpful tim had us sorted as soon as we walked in excellent

Nice friendly atmosphere with friendly staff

Enjoyed our experience here today, food was nice and service was great and friendly, especially from Lucy. We did notice though that it was potentially short staffed, it was busy but took over 45 minutes for our food to come. But all my past experiences never had a problem so hopefully just a one off!

Grace was brilliant! Her customer service was second to none. Thank you, Grace. You made our birthday outing very memorable.

Came in on a whim and really enjoyed my meal! Grace served us and she was fab! She recommended the beef rib Mac and cheese and it was delicious! The meat fell off the bone!

The OWH is a great pub with the best staff! Since it’s in the middle of Stourbridge, my friends and I meet here often for a catch up. The last few times we’ve been served by Gracey, who’s always so lovely and welcoming despite usually being rushed off her feet. Might go as far as to say she deserves a promotion! ;) Thanks OWH for always being top notch

And that's generous one star with food was disgusting for a carvery I had mix grill that was card board meat was worsed I've ever tasted from any public house and the price was discusted for what we had AVOID AVOID save your money

It’s a cosy warm pub, on these winter nights. The staff are excellent, including Tim, Ryan, & Grace. My wife had posh fish & chips & I had halloumi & chips, both meals were excellent & highly recommend. The 50% Off was well worth it. Thank you!

Lovely pub! Staff always pleasant and food is delicious! Love the addition of the pool table as well. Definitely recommend!

Friendly pub and staff. Food is lovely. Highly recommend

One of my favourite places to go for a meal. Best lasagna ever! Chips are delicious! Perfect for a meal or for a drink and a game of darts!!

Great staff, really pleasant. Nice food as well.

4 of us for lunch. We were told that there was a 30 minute delay in food service, but in reality that became 65 minutes and that was after we complained. The food ingredients were good but 2 of our meals were tepid. The bar queue was far too long caused by a lack of staff. The pub was very busy that day, no free tables but managers should plan for that.

Excellent food and service. We visit this pub regularly to enjoy lunch or an evening meal.

grace and heather was really friendly they provided great service to me and my friends and kept the night fun. They was really helpful with questions i had as well

Great service from grace and heather

Grace served me on the bar and she gave us great service and was very friendly and helpful

Grace who served us was an absolute star, a very warm caring person.

Went for a pint and a meal. Parked in the car park and now received parking charge notice of £100……to eat in the pub!

We had a lovely meal tonight with friends. The food was very good and lovely attentive staff. Thanks Gracie, Jason and Emma

Food was good. Staff were really friendly and accommodating. Highly recommend. Only let down was the horrendous app to order the food. Please take my advice and just order at the bar! 😜😂

Served by Emmy, very efficient.

Great atmosphere darts and pool available every day pool is free on Wednesdays bar staff are friendly the person who served us grace was really nice and the bar staff are a good laugh

Grace has interacted with her customers in a way that is seldom seen making a good evening even better and making my wife and I feel special and looking forward to a return visit.

Good food, service has always been polite, and food served in a timely manor. It has a nice family atmosphere and some low background music adding to the ambience.

The staff were lovely Welcoming and friendly. The food was great and the ambience was lovely . However there never seems to be enough staff on the tills/bar There was a promotion on and the management would have known it would be especially busy So why do they put their staff under extra pressure?

Very poor food quality not worth the money concrete pastry on meat pie disgusting

Amazing quality of food and beer. Friendly staff!

Beautiful atmosphere, lovely staff. Come here often with family and friends. The grandkids love the colouring and board games provided. Definitely recommend!

Lovely evening just need more bar staff as waits too long

Visited with family for dinner, welcoming pub with a great atmosphere. Food was delicious and the staff helpful. Will definitely be back again.

Great pub, been drinking here for years and the service never disappoints.

Came in for a family dinner with the 50% offer on, there pub was busy with lots of people talking advantage of the generous deal. Service was great, we were advised there might be a slight wait for food and that one of the dishes on there menu was unavailable both understandable! We were offered a board game or colouring for the kids while we waited and when the food came it was hot, well presented and absolutely delicious. Steaks cooked perfectly which is impressive given how many meals were going out. Really lovely atmosphere and friendly staff.

This is a great place to for a chilled out drink and to play pool and darts with friends. Had a great experience lovely landlord.

Another great visit . Friday lunch very busy told of wait because of 50%off food come out hot and well presented . Even tho the staff were rushed off there feet yet again Justine went above and beyond to help and talk to us she is a absolute delight. She told us zee cooked our food which was delicious especially the mixed grill. My only gripe bay staff need to smile . Looking forward to coming back with family .

Came here for an evening meal with friends and it didn't dissapoint a fantastic menu with a wide range to suit everyone The staff were fantastic a BIG shout out to Heather, Tim , Jensen and Ryan, they made you feel very welcome and the food was fantastic Would highly recommend

Service was quick lovely staff and food was nice

Great atmosphere certainly go back cheers.

Nothing really wrong here. Your average pub menu, very friendly & helpful staff etc. Sadly we went to use a 50% reduction offer...along with everyone else so the wait was 45 mins! We will return but at a time when it is a little less busy.

Had a lovely meal and although they were short staffed, Anna our waitress was amazing 🤩 a real credit to them

Booked online. Arrived and had been put on table by the fire, which was very welcome on a cold day. Ordered on the app, which was really easy. The 50% off mains was our main reason for visiting and the coupon on the app worked well. When food arrived it was tasty well cooked. Service was very friendly. Drinks arrived promptly, however it took over 30 minutes for our mains to arrive (rump steak and chips), which was a little frustrating. Also would suggest gritting the car park, at the very least the disabled spaces. There was lots of black ice and was dangerous for us disabled customers.

Went on a wednesday night, pub was only 30% full. First time here, we ordered at 18:40 a starter and 2 mains. Took 45 mins for the single starter to arrive and an additional 20 mins for our mains to come which arrived at around 7:50. Our second order of drinks alone took 35 mins to come. Food looked like it had been sat for a while and wasnt the best massively overcooked. Male waiter who seemed to be in charge was running around like crazy and did feel sorry for him as his other waitress didnt seem to be doing a lot just walking around hopelessly. First time here and had heard good things but overall was disappointed. Spent over £40 for average food that took over an hour to come. Male waiter did give us both a free drink which was good as we were literally about to leave and were at the bar trying to cancel food as it came out. Did appreciate it but wasn't a good experience which was a shame. Would give 1* but male waiter made experience better.

We went in, hoping to have some food, and there was only one staff member behind the bar. She looked worn out, and it was hard to get a smile from her, we could understand how she felt and did say sorry for the wait. We had staff off sick. There was no food on that Sunday but we had a nice drink.

Food was amazing, service was fast, polite and attentive, our waitress Anna was lovely and happy to help with everything we asked for. Lovely experience for my birthday lunch

Food was lovely and staff friendly but service from kitchen was incredibly slow...and it wasn't that busy!

Family meal. Table was ok (No1) ,by right by toilet. Food was excellent. Good value and piping hot, desert was lovely. Service at bar was ok,not much of a smile,but beer and bar was nice. Will definitely return.

Went for Christmas day dinner. Staff were friendly. Especially Caroline I think who served most meals at lunch time to most tables. She was a proper smiley workhorse! Tables were pleasantly decorated and there was nice ambient music playing. Starter came out fine, although 2 of our prawn starters had the thin end bits of bread. We then had to wait around 45 mins for our mains to come out. Which were fine. Puddings then came out at the time our table time ran out. We were then told by another member of staff that people were waiting for our table as we were still eating pudding. Hardly fair really. Put a slight taint on what was an acceptable dinner!

We had to wait for our table on arrival Once seated our starters took over 45 minutes to arrival Then our main meals took over an hour Got one apology and offered a drink There was no sprouts, dried up roast potatoes The meal on a whole was totally disgusting We didn't stay for our desserts Waiting staff apologised Put 1 star but wouldn't even give that

We had a late lunch on the Saturday 21st December. We had a considerable wait- 45 minutes - which I considered acceptable given the time of year. We were told by the warm, friendly staff of the wait, too. The food was above average: the chicken tikka massala was tasty and generous in size. However, the bangers and mash practically had no mash in it! Maybe they'd run out of spuds due to the high demand. I was left feeling hungry. I also strongly recommend the beers they have. Excellent ales. The restaurant and facilities are always clean, well maintained, and child friendly. It is popular with young families and anolder clientele, so with any luck you'll avoid having your drink or meal ruined by unsavoury characters.

Excellent atmosphere on Christmas Eve. Decorated really well! Staff very welcoming and attentive. Food was delicious especially the festive burger .

I was impressed with how well the staff handled a busy evening. Service was still fast and friendly.

Visited pub in October received £100 parking fine today, no signage about parking - will be appealing

Great pub! Great atmosphere Great staff Tim and the team are amazing!

Fantastic bottom less brunch Tim as always the host with the most.. Looked after my daughter with mocktails too loved it

Great day and staff are very helpful friendly and couldn’t ask for more

Having a bottomless brunch with the ladies. Pre Christmas get together. Missing a few that are poorly. Great food, great company, great pub and staff.

This is our local and its an amazing pub, great team of staff and very accomodating. We use this for just a drink or special occaisons..... Felt really looked after at our girls xmas bottomless brunch .. Thanks team white horse

Great food, nice venue and lovely staff can’t recommend enough, great menu prices too! I’d like to recommended Jenson who dealt with us from start to finish excellent customer service went above and beyond to accommodate us and our requests, big thanks, see you again soon! ⭐️⭐️⭐️⭐️⭐️

Food was amazing and grace looked after us. Will definitely be back, she was amazing

Service ok but don’t have a steak or mixed grill. Three in our party had sirloin all were tough and one was uneatable . The steak,ham and chicken on the mixed grill was uneatable. We were offered a free drink as compensation. Won’t be going back.

Came in as a group and had the best time ! Everything was up to standards and the staff were fab big thanks to Justine and Tia for their amazing quick Service and making sure we were okay. Will definitely be returning 😃

I needed somewhere to work from for the day and I found a perfect spot with the Old White Horse. I had an instant welcome as soon as I walked in by Jenson and Tim, and was shown a lovely comfy, quiet table with a socket close by for my laptop. The lunch I ordered arrived quick and was super tasty. If you need a change of scenery then I can't recommend this pub enough, and the team will really look after you.

Great service. Great food. Jackie and Jeanie.

Four of us had a very nice dinner at The Old White Horse on Saturday 7 December. The staff were all lovely and friendly, the atmosphere was warm and Christmassy and the food and drink was good.

This is our local pub, we always come here, great service, friendly staff ,all round great place! Today we had booked a table for 4pm for some food, when we arrived we were shown to our table and given a lovely clean high chair for our little one, we went to the bar to order food. Sadly when we went to order food we were Informed that there was at least an hour and a half wait for food, they had a big table come in and there was a backlog, very apologetic staff and we totally understood, however still not really happy, such a shame really for a place we go to a lot and have never had an issue. We decided just to have a bev and grab a takeaway on the way home, they really were run off their feet however, a walk in table of large numbers should not take priority over a booked table. Gutted!!!!

Food very good service could have been a bit quicker everyone enjoyed themselves and food good value

Food is second to none, very tasty indeed, and the staff and chefs are on another level of excellence, always happy and tonight were singing Christmas carols and enjoying their jobs so we'll done to jeanie, Heather, mikey and tom and the rest of staff too. Thanks mike

Was greeted and served by grace Jeanne and Anna all happy smiley and welcoming thanks each xx

Ryan was absolutely fantastic very helpful nothing too much trouble lovely friendly young man 👍

Enjoyed meal with friends would go again

Excellent staff friendly atmosphere Jenny always gives us a friendly helpful service even when it’s very busy. We enjoyed the Christmas menue

Came for lunch even tho there was 50% off and very busy food came quick and presented lovely .. beef rib and Mac cheese odd combination but delicious... Once again we left full and happy .. we were told our chef was Carl absolutely well done .. Justine our waitress always happy for a chat and very knowledgeable and Jeannie on bar .. thank you made our lunch the 3 of you

1st time visit, very busy told an hour wait for food, which was fine as open fire and noce atmosphere. Food arrived in 20 mins. Really nice food. Must compliment waitress Anna, excellent asset to the business. Very friendly, customer service 2nd to none.

Came in for a family meal using the 50% off main meals Black Friday deal. The service was impeccable from heather, Justine and jeanie. All of our 5 meals were cooked to perfection. Well worth the wait. Thank you Carl, Xee and Jackie H for the food, couldn’t ask for more from you. And let’s not forget the stunning glass collector Grace.

Been here a few times for a pint - always friendly staff and good service! Would recommend

Lovely pub with a nice menu, friendly staff, and a lovely atmosphere!

me and my family came into the old white horse for some lunch and me and my family were served by a wonderful waitress named Tia, she was very accommodating and was making sure me and my family was okay during our meal, definitely will be revisiting!

A nice Pub with very friendly helpful management and staff. Great breakfast experience warm and welcoming atmosphere. Well worth a visit.

Beautiful service in the White Horse this evening! Served by Grace and Jeannie. The Assistant Manager Heather also tended to my parties every need. Never fails to disappoint credit to the business!