Based on 2.472 opinions finded in 4 websites
Based on 2.472 opinions finded in 4 websites
Opinions
Had a lovely meal and although they were short staffed, Anna our waitress was amazing 🤩 a real credit to them
swag master . 2025-01-11
MORE AT Google
Booked online. Arrived and had been put on table by the fire, which was very welcome on a cold day. Ordered on the app, which was really easy. The 50% off mains was our main reason for visiting and the coupon on the app worked well. When food arrived it was tasty well cooked. Service was very friendly. Drinks arrived promptly, however it took over 30 minutes for our mains to arrive (rump steak and chips), which was a little frustrating. Also would suggest gritting the car park, at the very least the disabled spaces. There was lots of black ice and was dangerous for us disabled customers.
Cherry Hopley . 2025-01-09
MORE AT Google
Went on a wednesday night, pub was only 30% full. First time here, we ordered at 18:40 a starter and 2 mains. Took 45 mins for the single starter to arrive and an additional 20 mins for our mains to come which arrived at around 7:50. Our second order of drinks alone took 35 mins to come. Food looked like it had been sat for a while and wasnt the best massively overcooked. Male waiter who seemed to be in charge was running around like crazy and did feel sorry for him as his other waitress didnt seem to be doing a lot just walking around hopelessly. First time here and had heard good things but overall was disappointed. Spent over £40 for average food that took over an hour to come. Male waiter did give us both a free drink which was good as we were literally about to leave and were at the bar trying to cancel food as it came out. Did appreciate it but wasn't a good experience which was a shame. Would give 1* but male waiter made experience better.
jordan brown . 2025-01-09
MORE AT Google
Friendly staff and a good place for a drink
David Chance . 2025-01-08
MORE AT Google
We went in, hoping to have some food, and there was only one staff member behind the bar. She looked worn out, and it was hard to get a smile from her, we could understand how she felt and did say sorry for the wait. We had staff off sick. There was no food on that Sunday but we had a nice drink.
Louise . 2025-01-08
MORE AT Google
Food was amazing, service was fast, polite and attentive, our waitress Anna was lovely and happy to help with everything we asked for. Lovely experience for my birthday lunch
Dominic Cattell . 2025-01-04
MORE AT Google
Food was lovely and staff friendly but service from kitchen was incredibly slow...and it wasn't that busy!
Kirstie Harrington . 2025-01-02
MORE AT Google
Family meal. Table was ok (No1) ,by right by toilet. Food was excellent. Good value and piping hot, desert was lovely. Service at bar was ok,not much of a smile,but beer and bar was nice. Will definitely return.
Viv Hayden . 2024-12-29
MORE AT Google
Went for Christmas day dinner. Staff were friendly. Especially Caroline I think who served most meals at lunch time to most tables. She was a proper smiley workhorse! Tables were pleasantly decorated and there was nice ambient music playing. Starter came out fine, although 2 of our prawn starters had the thin end bits of bread. We then had to wait around 45 mins for our mains to come out. Which were fine. Puddings then came out at the time our table time ran out. We were then told by another member of staff that people were waiting for our table as we were still eating pudding. Hardly fair really. Put a slight taint on what was an acceptable dinner!
Claire Nicholas . 2024-12-27
MORE AT Google
We had a late lunch on the Saturday 21st December. We had a considerable wait- 45 minutes - which I considered acceptable given the time of year. We were told by the warm, friendly staff of the wait, too. The food was above average: the chicken tikka massala was tasty and generous in size. However, the bangers and mash practically had no mash in it! Maybe they'd run out of spuds due to the high demand. I was left feeling hungry. I also strongly recommend the beers they have. Excellent ales. The restaurant and facilities are always clean, well maintained, and child friendly. It is popular with young families and anolder clientele, so with any luck you'll avoid having your drink or meal ruined by unsavoury characters.
Servando Pellicer . 2024-12-26
MORE AT Google
We had to wait for our table on arrival Once seated our starters took over 45 minutes to arrival Then our main meals took over an hour Got one apology and offered a drink There was no sprouts, dried up roast potatoes The meal on a whole was totally disgusting We didn't stay for our desserts Waiting staff apologised Put 1 star but wouldn't even give that
Michelle Young . 2024-12-26
MORE AT Google
Excellent atmosphere on Christmas Eve. Decorated really well! Staff very welcoming and attentive. Food was delicious especially the festive burger .
Thomas Price . 2024-12-25
MORE AT Google
I was impressed with how well the staff handled a busy evening. Service was still fast and friendly.
Declan Shadowvale . 2024-12-24
MORE AT Google
Visited pub in October received £100 parking fine today, no signage about parking - will be appealing
Amanda Stephenson . 2024-12-23
MORE AT Google
This is our local and its an amazing pub, great team of staff and very accomodating. We use this for just a drink or special occaisons..... Felt really looked after at our girls xmas bottomless brunch .. Thanks team white horse
clare clarke . 2024-12-22
MORE AT Google
Fantastic bottom less brunch Tim as always the host with the most.. Looked after my daughter with mocktails too loved it
Sue Lowe . 2024-12-22
MORE AT Google
Great day and staff are very helpful friendly and couldn’t ask for more
Ryan Harris . 2024-12-22
MORE AT Google
Having a bottomless brunch with the ladies. Pre Christmas get together. Missing a few that are poorly. Great food, great company, great pub and staff.
Laura Berry . 2024-12-22
MORE AT Google
Great pub! Great atmosphere Great staff Tim and the team are amazing!
Curt Tildesley . 2024-12-22
MORE AT Google
Food was amazing and grace looked after us. Will definitely be back, she was amazing
Rachy Mead . 2024-12-18
MORE AT Google
Great food, nice venue and lovely staff can’t recommend enough, great menu prices too! I’d like to recommended Jenson who dealt with us from start to finish excellent customer service went above and beyond to accommodate us and our requests, big thanks, see you again soon! ⭐️⭐️⭐️⭐️⭐️
Shelley Bannister . 2024-12-18
MORE AT Google
Service ok but don’t have a steak or mixed grill. Three in our party had sirloin all were tough and one was uneatable . The steak,ham and chicken on the mixed grill was uneatable. We were offered a free drink as compensation. Won’t be going back.
Raymond Pigott . 2024-12-17
MORE AT Google
Came in as a group and had the best time ! Everything was up to standards and the staff were fab big thanks to Justine and Tia for their amazing quick Service and making sure we were okay. Will definitely be returning 😃
Sarah B . 2024-12-13
MORE AT TripAdvisor
I needed somewhere to work from for the day and I found a perfect spot with the Old White Horse. I had an instant welcome as soon as I walked in by Jenson and Tim, and was shown a lovely comfy, quiet table with a socket close by for my laptop. The lunch I ordered arrived quick and was super tasty. If you need a change of scenery then I can't recommend this pub enough, and the team will really look after you.
Amy Brooke . 2024-12-12
MORE AT Google
Great service. Great food. Jackie and Jeanie.
Leila Harper . 2024-12-11
MORE AT Google
Four of us had a very nice dinner at The Old White Horse on Saturday 7 December. The staff were all lovely and friendly, the atmosphere was warm and Christmassy and the food and drink was good.
Jane Playfair . 2024-12-09
MORE AT Google
This is our local pub, we always come here, great service, friendly staff ,all round great place! Today we had booked a table for 4pm for some food, when we arrived we were shown to our table and given a lovely clean high chair for our little one, we went to the bar to order food. Sadly when we went to order food we were Informed that there was at least an hour and a half wait for food, they had a big table come in and there was a backlog, very apologetic staff and we totally understood, however still not really happy, such a shame really for a place we go to a lot and have never had an issue. We decided just to have a bev and grab a takeaway on the way home, they really were run off their feet however, a walk in table of large numbers should not take priority over a booked table. Gutted!!!!
Vicki T . 2024-12-08
MORE AT TripAdvisor
Food very good service could have been a bit quicker everyone enjoyed themselves and food good value
Ann Johnson . 2024-12-07
MORE AT Google
Food is second to none, very tasty indeed, and the staff and chefs are on another level of excellence, always happy and tonight were singing Christmas carols and enjoying their jobs so we'll done to jeanie, Heather, mikey and tom and the rest of staff too. Thanks mike
mike d . 2024-12-06
MORE AT TripAdvisor
Was greeted and served by grace Jeanne and Anna all happy smiley and welcoming thanks each xx
Roy Fereday . 2024-12-06
MORE AT Google
Ryan was absolutely fantastic very helpful nothing too much trouble lovely friendly young man 👍
Marie Neil . 2024-12-06
MORE AT Google
Enjoyed meal with friends would go again
Joy Boulton . 2024-12-04
MORE AT Google
Came for lunch even tho there was 50% off and very busy food came quick and presented lovely .. beef rib and Mac cheese odd combination but delicious... Once again we left full and happy .. we were told our chef was Carl absolutely well done .. Justine our waitress always happy for a chat and very knowledgeable and Jeannie on bar .. thank you made our lunch the 3 of you
Thomas D . 2024-11-30
MORE AT TripAdvisor
Excellent staff friendly atmosphere Jenny always gives us a friendly helpful service even when it’s very busy. We enjoyed the Christmas menue
Maura M . 2024-11-30
MORE AT TripAdvisor
1st time visit, very busy told an hour wait for food, which was fine as open fire and noce atmosphere. Food arrived in 20 mins. Really nice food. Must compliment waitress Anna, excellent asset to the business. Very friendly, customer service 2nd to none.
Jon Burg . 2024-11-28
MORE AT Google
Came in for a family meal using the 50% off main meals Black Friday deal. The service was impeccable from heather, Justine and jeanie. All of our 5 meals were cooked to perfection. Well worth the wait. Thank you Carl, Xee and Jackie H for the food, couldn’t ask for more from you. And let’s not forget the stunning glass collector Grace.
Mr & Mrs Sisley-Smith . 2024-11-26
MORE AT Google
Been here a few times for a pint - always friendly staff and good service! Would recommend
Emma Towers-Evans . 2024-11-24
MORE AT Google
Lovely pub with a nice menu, friendly staff, and a lovely atmosphere!
Emma . 2024-11-24
MORE AT Google
me and my family came into the old white horse for some lunch and me and my family were served by a wonderful waitress named Tia, she was very accommodating and was making sure me and my family was okay during our meal, definitely will be revisiting!
Elina Broadbent . 2024-11-22
MORE AT Google
A nice Pub with very friendly helpful management and staff. Great breakfast experience warm and welcoming atmosphere. Well worth a visit.
J Kfive . 2024-11-16
MORE AT Google
Beautiful service in the White Horse this evening! Served by Grace and Jeannie. The Assistant Manager Heather also tended to my parties every need. Never fails to disappoint credit to the business!
Catherine Burgess . 2024-11-16
MORE AT Google
Came in for a family meal and tried out their new festive menu. The festive burgers were stunning. Our servers Lucy and Ryan were helpful and kind. And the chefs xee and Thalia and Mikey cooked perfection on a plate. Definitely recommend!
Stuart Fleming . 2024-11-14
MORE AT Google
Good food and excellent service, particularly by Grace at the bar, who was very friendly and approachable. Thank you 👌🏻👏🏻
Pauline Mutimer . 2024-11-13
MORE AT Google
Grace was above and beyond don’t ever lose her
Martyn Hewins . 2024-11-13
MORE AT Google
lovely atmosphere, friendly service by anna
Breffni Kiely . 2024-11-11
MORE AT Google
This place is still an over priced marstons isnt it. Ultimate burger with greasy meat, Tandoori curry with dry chicken ice-cream lol and 3 drinks for 48 quid. Wouldn't pay more than 25. Last time comin
El gustavo D . 2024-11-11
MORE AT Google
Tim and Chelsea are amazing! Friendly and professional! Brilliant service! ❤️
Mike Worth . 2024-11-10
MORE AT Google
Lovely atmosphere - great service - served by Brian and Lucy
jo mccole . 2024-11-07
MORE AT Google
A great pub, serving good food and good beer!
Chris Bradley . 2024-11-03
MORE AT Google
Great food, great banter, great friends
Alisan . 2024-11-02
MORE AT Google
Had a lovely evening with friends we did have a wait due to the volume of customers which was nice to see, we didn't mind as we were having a good chat, they did seem quite under staffed I don't envy them I worked a long time in a busy restaurant so I know what it's like but we'll done to all staff we will be returning
doreen jones . 2024-10-31
MORE AT Google
Food looked amazing, but I didn't eat on this occasion. Staff very friendly and helpful and atmosphere was calm and relaxed, however... The only issue is that it appeared that members of staff were having either supervisions or appraisals being completed sat out on the pub/restaurant floor in full view and close proximity to the customers. Felt this was really unprofessional and inappropriate. Those type of meetings should have been done privately and away from the paying public it didn't sit well with me and did make me and my party feel uneasy.
Gavin James . 2024-10-29
MORE AT Google
Caroline was very lovely and very helpful. Thank you :)
Louise Neale . 2024-10-27
MORE AT Google
Lucy served my pint impeccable service quick delivery and overall great atmosphere
Awsome sauce . 2024-10-26
MORE AT Google
Nice lunch with good company and the venue is a great place for a get together
Sharon Lewis . 2024-10-25
MORE AT Google
Thank you to Gracey for excellent service
Sophie Hill . 2024-10-20
MORE AT Google
Excellent Pub, excellent food, excellent staff with excellent and quick service. Breakfast was really good quality. Staff members Jeannie and Jeanette helpful and customer focussed. With Meet-up group on 19 Oct 24.
Michael Bryce . 2024-10-19
MORE AT Google
Great friendly place with great staff Jackie is especially helpful and pleasant as are all the staff.
Dandruff54 D . 2024-10-19
MORE AT Google
The beef Sunday toast was ok but the beef was on the bone ribs which was a dissapointment
Jim Davies . 2024-10-18
MORE AT Google
Great welcome, value for money food and excellent service from Gracey and Geanie, always pleasant, and very hard working in view of low staffing levels. Enjoyed the food, all cooked by the Manager as the chef off sick. Already booked for a return visit.
Caroline C . 2024-10-17
MORE AT TripAdvisor
A great pint. Served quickly with very upbeat and chatty team that had a great energy. Served by Chelsea every time. She was speedy and just a general delight.
Ben P . 2024-10-16
MORE AT TripAdvisor
Came here for an evening meal with friends and it didn't dissapoint a fantastic menu with a wide range to suit everyone The staff were fantastic a BIG shout out to Heather and Gracey, they made you feel very welcome and the food was fantastic Would highly recommend
Wayne C . 2024-10-16
MORE AT TripAdvisor
Came here for an evening meal with friends and it didn't dissapoint a fantastic menu with a wide range to suit everyone The staff were fantastic a BIG shout out to Heather and Gracey, they made you feel very welcome and the food was fantastic Would highly recommend
Wayne Cheadle . 2024-10-16
MORE AT Google
Gracie our waitress wants a 50 quid bonus, she is worth every penny. Makes our visit a happy time and a laugh!
Mike Porter . 2024-10-16
MORE AT Google
Very nice food and atmosphere for food and drinks. Thankyou to staff members Jeannie and Jenson - very nice and friendly members of staff.
Sarah Davis . 2024-10-15
MORE AT Google
Thankyou jeannie and jenson - lovely friendly members of staff. Lovely food and nice atmosphere to eat and drink. Always welcoming.
Sarah D . 2024-10-15
MORE AT TripAdvisor
Jeannie and Tim were amazing servers. Food? Can’t fault it, portions were perfect and left happy and full! Service was so fast and the quality of food was spot on. Thankyou Old White Horse!
evie price . 2024-10-13
MORE AT Google
came in on thursday 10 october. grace was soo good! They had a 40% discount on and the restaurant was full to the brim. grace was helpful and chatty and made the experience worth it
Amy Bullock . 2024-10-12
MORE AT Google
Good service and great food choice
Chris Chapman . 2024-10-12
MORE AT Google
Tim and his team were fantastic. We had a halloumi wrap and sticky chicken starter between us and our daughter had chicken nuggets, chips and peas. All very tasty! Would highly recommend!! Tim very friendly and couldn’t have been more accommodating. We will certainly be back soon.
Kate W . 2024-10-10
MORE AT TripAdvisor
Amazing food! And Tim is absolutely fantastic in advice for everything including allergy info!
Hannah . 2024-10-10
MORE AT Google
Food was really good, nice atmosphere. Beware of parking - you need to register your no. plate on the tablets at the bar - I hadn't realised this & got a parking ticket - but when I messaged the pub they very quickly got it sorted for me.
Hannah Inskip . 2024-10-10
MORE AT Google
SANTA 🎅🏻 BREAKFAST ⛄️ What a lovely time my family had this morning meeting Santa in his beautiful Grotto. When we got there we were greeted by all the staff members, who showed us where to sit and gave all the children Christmas crafts to do. This is great because it occupied them in a fun way. They coloured in Christmas decorations which they could put on the trees in the pub or take home ! Food was ordered and then we went to see Santa all the children thought it was magical and Santa was attentive to the children. When we sat back down the food came and everyone was happy and enjoyed it ! Would recommend and will be visiting next year … Hohoho 🎅🏻
Jessica Harrison . 2024-10-10
MORE AT Google
Good relaxed atmosphere and very friendly front of house staff
Amy Peace . 2024-10-06
MORE AT Google
Excellent service, food hot and yayyy hot plates too ! Lovely waitress Caroline
Caroline Evans . 2024-10-06
MORE AT Google
We went to a baby shower a couple of weeks ago. There was only one member of staff on the bar, and she was run off her feet. But despite that, she was really friendly and very efficient. And profusely apologised for keeping us waiting. The waiting staff were equally friendly and efficient, and couldn't do enough for us. However the food was awful, but when you are with a big party of people, you don't really want to make a fuss.
Amanda Martin-Smith . 2024-09-30
MORE AT Google
Really good restaurant/pub. Friendly efficient good atmosphere. Food was excellent so was the service we received from Grace our waitress.
irene taylor . 2024-09-28
MORE AT Google
Nice pub, been here a few times. This time with two dogs in tow. We decided to sit outside as it was nice weather.. however British summer had other plans. The staff were brilliant at fitting us in to a dog friendly zone so we could eat our food inside and stay dry.
Paul Burton . 2024-09-23
MORE AT Google
Excellent atmosphere. Delicious Sunday roast. Heather is the most BOMBASTIC server, very courteous, delightful and swift. Would definitely come back.
Daina Ripley . 2024-09-22
MORE AT Google
Had a lovely evening meal at the Ember Inns pub in Stourbridge. It was a Tuesday evening and we were served by Tia and Gracey. We were really impressed with the service. Always with a smile it was a lovely atmosphere with great value food for a perfect occasion, my Sisters birthday 🎂. Thank you for making us feel so welcome 🙏
sara zurakowski . 2024-09-22
MORE AT Google
Lovely breakfast with the Meetup crowd. Great service as always from Jenson and Jeanie. Thanks to all at the Old White Horse.
Lissia Rachel . 2024-09-21
MORE AT Google
Came here for drinks and got served by the lovely grace, very helpful
Kevin Goodall . 2024-09-20
MORE AT Google
Great service. Special shout out to Anna.
Helen Brown . 2024-09-18
MORE AT Google
Anna, Tom, Jenson and Grace make a fab team, friendly service and good food. Always service with a laugh
shelly smith . 2024-09-18
MORE AT Google
Regular most weeks, always have a great time here. All the staff are nice but extra thanks to Anna, Tom, Grace and Jenson
Jack Walton . 2024-09-18
MORE AT Google
Lovely welcome upon arrival by Gracey before and after meal, food so tasty and the cheesecake absolutely divine, thanks to Mikey the chef, not rushed between courses would highly recommend
Nicola Russell . 2024-09-14
MORE AT Google
Brilliant,food, place and staff
dianne darby . 2024-09-11
MORE AT Google
Well done you guys, Heather, Tia and Jenson. You all made our time at the pub a real treat, thank you very much and all the very best from Ann and Ken
Kenneth Aseltine . 2024-09-09
MORE AT Google
Great Service tonight from Jason and Grace
John Woodward . 2024-09-06
MORE AT Google
I am part of the meet-up group and we visit this pub for breakfast on a regular basis. Always have good food and service
Katie . 2024-09-01
MORE AT Google
Really grateful to Jennie for helping use our online voucher, i remember her from the last time we came she is always very helpful/hardworking. She deserves a medal!
April Townley . 2024-08-30
MORE AT Google
Had my wife's 75th birthday celebration here. We were a party of ten. The food was good, everyone was happy with their selection, Service was very good and all staff that we encountered were friendly and helpful. The prices for drinks and food were reasonable . The venue is very clean and has a nice ambience. We were very happy with our evening here.
Darryl Cartwright . 2024-08-29
MORE AT Google
We came to the Old White Horse for our grandsons birthday. The food was good and plentiful. The service was outstanding, very friendly and efficient. We were so full we couldn't manage our cake! Thank you.
Elizabeth Gresko . 2024-08-29
MORE AT Google
Staff were friendly we both enjoyed our meals. Better selection of real ales would be nice as there were only 2 on tap
Elizabeth Wright . 2024-08-26
MORE AT Google
Lovely food and friendly staff .
Darren Hartley . 2024-08-22
MORE AT Google
Went out for a meal today and was served by the amazing gracey, she was efficient and friendly. Will definitely be coming again
George Rock . 2024-08-21
MORE AT Google
Came in yesterday for a bite to eat with my mrs, the place was busy and our bartender gracey was efficient and smiley. On top of that, the food was delicious
jockellva official . 2024-08-16
MORE AT Google
A lovely meal friendly staff enjoyable night
Patricia Osborne . 2024-08-16
MORE AT Google
Wife and l had lunch followed by a sweet today excellent food service and atmosphere Will be going again ps value for money too thank you
Paul Bradley . 2024-08-15
MORE AT Google
Fabulously friendly and welcoming staff Particular shout out to Tim, Jeannie and Ryan
Tracey Hall . 2024-08-15
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
1320 Opinions
terrible ordered something which should take 30mins , turns out to be 1hr+ Rang them “we only have one delivery driver”
880 Opinions
A pub with great heritage. Lots of beautiful original features. Unfortunately the beer, for which the pub was renowned, was not decent at all, resembling the mediocre end of homebrew. Very disappointed, after being given nonsensical reasons for the change by the barman.
685 Opinions