Based on 1.251 opinions finded in 2 websites
Based on 1.251 opinions finded in 2 websites
Nº 85 in 217 in East Dorset
Nº 19 of 68 British in East Dorset
Opinions
We drove our Motorhome there and left it for two nights so we ate dinner the first night then came back for Sunday lunch, both of which were excellent. What a stunning location. Beautiful historic building with real character, thatched roof as you would guess but services was great and the food... well, one of the best pub experiences ever and I've eaten at a few good ones over the years. The pie was home made, gorgeous pastry etc. but the Sunday lunch was absolutely top rate. brilliant roasts, excellent tender meat, Yorkshire and braised red cabbage, tonnes of quality gravy.... all with brilliant service. Even helped out with water for the Motorhome. Will return there whenever we're in the region.
Andy C . 2024-10-21
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Had a fantastic family Sunday roast today at The Old Thatch. A lovely setting - classic old English country pub. The food was superb! A trio of roasts with all the trimmings and enough gravy to swim in! And as if the portions were not big enough you can order extra crackling... I was in heaven. Our waitress Kirsty was superb and very attentive. Already looking forward to our next visit.
Steve M . 2024-10-20
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Great Sunday roast today, plus superb service from Kirsy. The beef was spot on and the lamb too.The coffees to finish rounded off a lovely afternoon 🙏👍💯
James F . 2024-10-20
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Had a lovely meal here on Thursday, can’t fault a single thing! Delicious duck pate, velvety and full of flavour!!! Tomahawk was cooked to perfection… washed down with some fizz and a lovely glass of malbec. Highly recommend all to visit, you won’t be disappointed! Thank you to the staff for a very pleasant meal!
Gareth D . 2024-10-04
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Amazing food. Lovely staff. Service was fast and efficient We both had 3 courses and were pleasantly surprised at the price.
Sandra M . 2024-09-26
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We went for the first time last Sunday for lunch, absolutely cracking Sunday lunch . Superb amount of meat, fantastic amount of vegetables, and a huge Yorkshire pudding.
Greensgardens . 2024-08-27
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Whenever I think of The Old Thatch I immediately conjure up their Wild Mushroom parcel & It literally makes me salivate! My son is very particular about his burger and they never disappoint! Another beautiful meal at a lovely restaurant. The staff are very friendly and you can tell they enjoy working together by the way they banter. It's a dog friendly place that has a jar of dog snacks on the bar for our furry friends. Couldn't ask for better as a local pub. Thank you for a lovely evening
Wendy N . 2024-08-23
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We visited a couple of family pubs over the last week that were new to us - the old thatch did not disappoint! Lovely atmosphere and service and the food was delicious. This was made even better by the woodland play park which kept the kids entertained after food. We will definitely return
ST . 2024-08-13
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Had a lovely evening here tonight, the food was fantastic. Felt compelled to write a review due to the delightful lady we had serving us this evening. Izzy R was warm, attentive, and incredibly friendly. For me, probably the nicest waitress / service I think I’ve ever experienced. An absolute delight and credit to the pub. Thank you!
W12SM . 2024-08-10
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Came here for my father in laws birthday meal, the staff were amazing especially izzy she was so helpful and always had a smile on her face, I had the fish and chips and it was really good! They were very good with my allergies as well which I really was impressed with. The place it's self is also beautiful inside and out! Will be coming back again.
kerry l . 2024-07-30
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We went here for Sunday lunch. £110 to sit in a marquee with no sides and very poor heating in Novembe!!!! Slow service to supply a very mediocre roast Turkey. I spent 5 mins trying to find a 2nd pigs in blankets,but to no avail. I wont be going back. Nick
Jane D . 2023-11-26
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We arrived and were taking outside to a tent for our meal!!!! Yes you heard me right a tent there was heating but with open sides it was a joke. Our meals were brought out in the rain before appearing in the tent why was there not heat cover on the plates really bad management. We had turkey with one pig in blanket. We had to ask for blankets. Why why were we not informed that we would be eating in November outside. And £20 a meal at least Toby or Bridge House you get to eat in the warm. Such a shame when in the past we have had good meals in doors.
adrianj494 . 2023-11-26
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This place is good for a decent Sunday Lunch with the family but only if you like dogs. Its a lovely place, nice trimmings. Sensibly priced. We were literally surrounded by dogs. One barked...they all barked. One ran under our table not sure l want to return.
JenniferS489 . 2023-11-20
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Lovely welcoming pub, food is out of this world. Tamsin was an excellent waitress attentive but not overpowering. Will definitely return.
Paula G . 2023-11-17
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Absolutely fantastic food. This is 100% worth trying out. The decor is beautiful, the atmosphere is relaxed m, staff very friendly with swift service and the food was incredible. We will definitely be coming back. Thank you Old Thatch.
Niki B . 2023-11-17
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Tansim was a lovely host and the food was lovely. It is how a country pub should be. Lovely atmosphere.
Vicki B . 2023-11-16
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Three of us popped in during the afternoon for a coffee. What a fabulous, welcoming and cozy place! Haven't been for years but see there have been some changes and wanted to see the new decor and little store. We had a lovely little table for 3 right in front of the lit fire which was attended whilst we were there to keep it burning well and the candles were lit. What a treat. The ladies were so lovely and welcoming offering great service. Will be back for a meal sometime, even thinking about Christmas Day for a change from cooking for everybody at home. Looking forward to another visit and trying out the beautifully lit outside area.
Llouise943 . 2023-11-13
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A family of 17, giving less than 24 hour notice for a Sunday roast dinner and these guys couldn’t have been better. Fantastic food and equally fantastic service. We are a lot to deal with but they made it seem effortless😅 Shout out to John Kaya Taylor for creating this environment for us
Go55643686650 . 2023-11-12
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Lovely evening once again. 5* service and the food as always superb!! The pie was recommended by our wonderful attentive waitress Tamzin which I opted for and my partner had the pork loin, both meals were superb followed by possibly the best homemade brownie we have ever tasted! The Thatch never fails us and we have booked in for December for the Christmas menu again with the help of Tamzin who even let us choose our table! Thankyou also to the chefs Lee, Ben, Dan & Karthik (Also recommend the fever tree rhubarb tonic)
Foooooood_lovers . 2023-11-10
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The prices have risen since our last visit, lamb roast now £20 and beef roast £21. The lamb was fine but the beef was tough and half of it was left uneaten. The service was good so I tipped the waitress in cash before discovering that a 10 percent tip was included in the bill. The desserts were OK but the seating initially was at a low table on low chairs. The managaress when asked found us a normal sized table and chairs. All in all not a great experience. Tips should not be automatically put on the bill until authorised by the customer
ronmT891SR . 2023-11-05
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Everything about our evening was superb. The food was perfect, service great and our waitress, Tamzin gave us all the advice and help we needed as we had a couple of allergy issues. What she wasn't sure of she went and found out for us and was very friendly and efficient. We will definitely be back!
3ks2019 . 2023-11-01
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My partner and I went for my birthday meal this evening. With it being Halloween, the cosy indoors was delightfully decorated in spooktacular and Autumnal decor (the skeletons in particular were a real hit - will we be seeing them on Valentine's day I wonder?). There's no denying that this place is absolutely gorgeous. There is an incredible outdoor area, with a playground, food kiosks and bars, a spacious canvas marquee and tall trees peppered around - it's enchanting and I bet it's wonderful in Summer. As soon as we walked in we were warmly greeted and led to the bar before our reservation. There is no doubt - the staff here are exceptional. They are some of the most polite, gentle-speaking, positive and spirited people I've ever met. Unfortunately I was unable to remember their names but they were all so lovely. My partner is vegan, and although she isn't strict in her dietary requirements, all the members of staff that served us told us of the ingredients in dishes and how it's prepared differently - they even gave my partner chips instead of mash to go with her vegan pie, which she was chuffed about as she's mad about them - and oh boy, they're some of the best chips I've EVER eaten (or rather, pinched from her plate - whoops)! Before I continue, a small note on the dietary options. It's so refreshing to see a restaraunt that deeply considers the menu for vegans and vegetarians. We were very impressed about the range of options and pies on offer and how exciting they sounded. My partner has been the victim of many steakless ale pies, rubbery quorn subsititutes, waxy curries and bland vegan options - The Old Thatch blew it out of the park for her! Of course, me being the barbaric carnivore that I am, opted for the Venison Sausages. Oh my...I can't even begin to describe them. My tastebuds ascended to the Gods. The most delicious and well-presented dish I have ever had in this country, and despite being a lesbian I do love a good sausage! ;) I don't usually pour gravy on my food but even that was so good I drank it straight out of the dainty silver churn like a cup of tea! We were so full after our dinner that we sadly had to turn down desserts but vouched to return to taste the Brownie and Biscoff cheesecake! Thank you for such a fabulous experience - we can't wait to come back soon!
JessandAlice . 2023-10-31
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As always fantastic service in wonderful surroundings. Couldn’t hear any music in the background for the four hours I was here, if I wanted to listen to him indoors I could of done that at home 😂
Jan P . 2023-10-28
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Found this place on a bike ride. Lovely hospitality warm and cosy atmosphere and cleverly decorated for Halloween. Stopped for a drink ended up staying for lunch food quality and taste was very good and exceptional service from Georgia, will be including this place in future rides.
liz w . 2023-10-27
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I would wish to thank all the staff, for the exceptional service and attention to detail when when we attended a post funeral gathering. The hot buffet ,which I received countless compliments from my guests , was fantastic. As a former licencee of over 40...
Martin M . 2023-10-27
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7pm Thursday evening, table for two near the open fire; what a great evening! There was a lovely atmosphere in the pub and we chose to sit close to the bar & open fire. We were made to feel very welcome by all the staff...
Paul J . 2023-10-27
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Lovely lunch in one of our favourite pubs. Decorated with humour and much thought for Halloween. Served by Georgia who is always efficient, friendly and a great asset to the pub. I had the Wild Mushroom Parcel ~ thoroughly recommend this as it was delicious. See you soon!
Rawlingszoo . 2023-10-27
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Another great night. The team are amazing. We travel 3hrs from Bedford to eat here. That should be review enough! Superb team make you feel so special. They remembered us and we had the amazing Tamzin as our server at our request. Cannot fault this...
MummyJoJo1968 . 2023-10-23
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The food was first class tasty hot perfectly cooked the service was attentive absolutely perfect so happy fed up paying for rubbish well done this establishment
Isabel T . 2023-10-21
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Second visit and both times the food and service were 5* absolutely delicious. Thank you to Steve who was our waiter, He was brilliant x
Wanda A . 2023-10-19
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This pub/restaurant in Wimborne gave us such a warm welcome which made us at ease for what was to come. We had a very well located private table which we liked, and the service was very good. The waitress whose name was "Tamsin", looked after...
Jim W . 2023-10-19
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Hadn't visited for a few years, and definitely won't leave it so long next time. The steak & stilton pie and the squash salad were excellent and finished with a nice coffee. Congrats to the chefs - Ben, Luc & Dan. Tamzin and Rachel were...
happygalsnco . 2023-10-17
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Tamzin was awesome!!! Food was great and the ambience was lovely. Would definitely recommend to everyone!+
SQUIN B . 2023-10-15
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Visited The Old Thatch for Sunday lunch. We were a little early for our reservation but the welcoming staff took us straight to our table . Although it was busy there was plenty of space around the table especially as without prompting a chair was...
Dolores M . 2023-10-15
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Wonderful meal with friends. Service was excellent. The food was great. A very enjoyable evening.
Tracy F . 2023-10-14
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Best pub meal i’ve had in months and really considerate of allergies. Every course was lovely and the staff were helpful and attentive.
Grace v . 2023-10-14
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I’ve submitted many good review for The Thatch but this time was the best. The pub is so cosy with the fires lit and the decor makes it…. Service provided by John was excellent couldn’t fault it…the steaks were delicious and cooked to perfection. Food...
Jletts . 2023-10-13
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Great food, great atmosphere and the staff are lovely.....especially Steve! Will definitely be coming back again.
Dellywelly16 . 2023-10-12
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Lovely food. Great atmosphere. Staff so helpful and friendly. Steve looked after us so well. The pork loin.....ooof. Fantastic and would highly recommend
Q9826ZZemmam . 2023-10-12
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Fabulous pub and restaurant to spend a lovely Sunday afternoon enjoying a delicious Thanksgiving lunch. Being Canadian we celebrate Thanksgiving this weekend so it was wonderful to be at the Old Thatch enjoying the delicious food and ambiance in an old pub. Susanne and staff...
warrensbayt1 . 2023-10-09
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Great food Pleasant staff Nice atmosphere outside Shame to miss the live music Over all 10/10 Cheers to Taylor and the staff
kpatani . 2023-10-08
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The food is excellent and the staff are polite, helpful and attentive. I absolutely love it and will definitely be returning.
1960Louise . 2023-10-06
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Very good food, as ever, and excellent service from Georgia. We have visited The Old Thatch several times in the last year and the standard has been consistently high.
Terry S . 2023-10-03
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5* !!! Wonderful roast dinner this Sunday - Always the perfect ambiance, I wouldn’t ever hesitate to book here, always wonderful food & service! Thank you Aaron & Rachel!
broopow . 2023-10-01
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Has to be the best place for Sunday lunch in Dorset! From the minute we entered until the minute we left we felt valued and appreciated as a customer. The staff were exceptional, attentive, friendly and very efficient. The manager, Arran, had it all under...
Lamorna L . 2023-10-01
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Big family meal - good food in a perfectly cosy Autumnal pub. Our waitress Tamsin was brilliant - polite and knowledgeable and Aaron (or Adam? Can't remember sorry!!) was great! Thank you both for a great visit.
91AmieBurn . 2023-09-29
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Called in for drinks whilst in the area visiting family. A lovely atmospheric pub with fire . Very relaxing atmosphere. Sampled a cheese board which was lovely. Although we didn't eat meals being delivered looked lovely . Staff very friendly especially Aaron who served us....
Angie M . 2023-09-28
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Went to The old thatch for the first time in years on Saturday following a rubbish experience. We decided to go in the hope it had improved as we had seen so many positive things about it. Well wish we hadn't bothered, it was a...
3avrilc . 2023-09-21
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Probably the tastiest, most beautifully cooked and presented food my wife and I have enjoyed in a pub restaurant for a very long time. This venue was chosen by our car club for a group lunch, and it didn't disappoint! The experience was made all...
Peter S . 2023-09-13
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Lovely place just off the road with chill atmosphere and excellent service, Tamsin was especially great and helpful! We all thoroughly enjoyed our mains (all fish and chips) and desserts (brownie, apple & berry crumble, cheeseboard), would recommend and will definitely come again :)
Alex G . 2023-09-06
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Went for Sunday dinner. Quite disappointed. £19 for a lamb roast, meagre portion of meat, burnt Yorkshire pudding, 3 small roasties, 1 carrot and 1 parsnip. Barely touched the sides and it normally doesn’t take much to make me full. Adequate at best for price....
Shaungribbs . 2023-09-03
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What a fabulous find! We will definitely return. The atmosphere was superb. All staff were in great spirits, especially our server TAMZIN who went above and beyond. My father had such great banter with her, she absolutely made his day! The food was delicious and...
MummyJoJo1968 . 2023-08-30
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Thought I’d give the thatch another go as thought last times dreadful experience was a one off. The food today was sadly form over substance and expensive for what we had - service was average and we weren’t alone as the table next door were...
Posimoo . 2023-08-19
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Ladies toilets horrendous, sinks flooded. Tissue everywhere. 3 older fellas in front of us at the bar pushed their ales back, saying it was sour. I went with them and ordered a Moretti, couldn't finish it, £6.50 but undrinkable. Minimum wage minimum effort by the...
778waynew . 2023-08-18
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Amazing burgers excellent value for money. Well done to the chefs Ben, Dan, Ethal. Would highly recommend to friends.
Lee T . 2023-08-16
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Really nice chilled spacious place, with loads of room for kids to play and adults to sit, even in the rain they have you covered with large tents up. We ordered Pizzas and for £10 not only were they a bargain, but they were so...
chris f . 2023-08-13
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Took visiting friends but were very disappointed. Service was okay but menu was limited and food a let down.Overcooked venison sausages, very small portion of fish and chips. Felt it was overpriced.
Poolepottering . 2023-08-12
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On arrival we were welcomed by Rachel and she served our table and was very attentive. We could not fault the food and the meats melted in your mouth and plenty of it. We didn’t wait long either between courses and thoroughly enjoyed our visit.
suer716 . 2023-08-06
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There was a good varied menu to choose from and a separate specials board. The food was beautifully cooked and despite it being busy there wasn’t a long time to wait. Would recommend.
SarahKPullen . 2023-08-06
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First visit to this lovely pub. Excellent Sunday roast, everything was cooked just right. Care was taken with noting my allergy information. The crumble dessert was delicious too. Rachel served us, very friendly and efficient. Will definitely be returning.
Christine D . 2023-08-06
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I don't make a habit of leaving bad reviews as every establishment has a bad day but i felt compelled to write this one to warn customers who have allergies or special dietary requirements that you should probably choose somewhere else to eat! Our meal...
Jo C . 2023-07-31
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We had booked to eat outside but were relocated indoors when the storm came in. The ambience was just as lovely and the food was excellent. Table service from Tamsin was exemplary - she was a credit to the venue and would be one of...
Ali K . 2023-07-23
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Great night on a wet July evening. Superb food leave room for desserts. Thanks to Tasmin for fantastic service. See you soon
Roam784919 . 2023-07-22
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Simply the best pub I have ever been too !! Please don’t change a thing . Deco was lovely and inviting, food amazing and service great . Would definitely recommend
Paul O . 2023-07-19
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We regularly eat here and without fail it’s our go to for Sunday Roast….. just the best Last few times we have been served by Tamsin. What a star! Attentive, helpful, knowledgeable and a pleasure to chat too.
Z6790ZCmandyk . 2023-07-14
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On arrival we were well look after and the food and service by Tamzin was outstanding. Definitely recommend The Old Thatch.
greenrlb . 2023-07-02
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Food was sensational, service was out of this world. Thanks to Tamsin who went above and beyond to ensure we had the best celebrations, thank you so much, highly recommend
Melbourneinbristol . 2023-06-29
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Excellent food! Excellent service! Tamzin was brilliant! Great time had by all and we’ll be back tomorrow for brunch!
Natalie C . 2023-06-29
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We came for a family birthday and everything was spot on - service from Tamzin was great and food delicious!
kirby b . 2023-06-29
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Had a fabulous time here, the food is excellent and the staff are all super friendly and attentive. Tamzin looked after us and made us, and our doggie, feel extremely welcome. Thank you x
G3382KQalisonh . 2023-06-28
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We had a lovely drink outside, followed by the best pie in the restaurant and our waitress Tamzin was amazing! Such a giggle! Then we watched the live band outside with friends and had such a great evening! Great place!
Victoria K . 2023-06-25
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Excellent food and service from Tamzin, good menu selection using locally produced foods. Highly recommend
Sadie S . 2023-06-22
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Very good, but a little pricy and a rather limited menu compare to other local restaurants. Sat outside which was great. Dog was welcome which was good. Will no doubt go again
Peter H . 2023-06-20
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Visited for my neighbours birthday treat a few nights ago, it was an excellent choice! The food was amazing, one of the best steaks we've ever had. Perfectly cooked, very tender and tasty. Full complements to the chef. The staff were very friendly and attentive,...
sandray786 . 2023-06-19
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Amazing food and service! Tamsin was outstanding and is a credit to the pub!! Lovely time for Father’s Day!
Hollie F . 2023-06-18
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Great venue except far too overpriced Asked for rare burger came well overdone So a cheddar bacon cheeseburger and large red wine £32.00 I’d rather spend a bit more go to a more class up market place Good I didn’t ask for well done Service...
Sean R . 2023-06-16
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Went for dinner with my partner and our dog and it was fantastic. I had the mushroom parcel and...wow. Best meal I've had for a long time! Really lovely pub with plenty of seating indoor and out and a broad menu. The only small thing...
NG7000 . 2023-06-13
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Went for Sunday Lunch for my daughters birthday..absolutely lovely place helped by the beautiful weather...Will definitely return..we had a really nice waitress Tamsin...went out of her way with some of our requests..thank you Tamsin...
kitkat93 . 2023-06-05
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My new favourite place! As a mum, finding family friendly pubs are few and far between but this one has everything. Had a fantastic roast dinner and the children loved all the facilities there for them! Bouncy castle, giant chess, woodland area, play area all...
K C . 2023-06-05
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Lovely place for all ages. They have really covered everything from a spot for a quiet drink, a separate eating area (food was lovely- thank you Chef) and then the children's area for families with live music and no glass allowed. I was incredibly impressed....
Maria S . 2023-06-05
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Fantastic place for the family has its own kids area live music outdoor seating areas beautiful meals brilliant staff the waitress that served us was Tasmin really looked after us we shall be returning very soon
Paul R . 2023-06-05
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Had a lovely family roast lunch today. Food was excellent and the service was first class. Special mention to Louise who was very attentive, polite and professional especially when she informed us she had never worked at the pub before and was covering from another...
Punchardx4 . 2023-06-04
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The Old Thatch in Stapehill, Wimborne, Dorset, a 17th-century pub which sits directly opposite historic Stapehill Abbey has a very warm and welcoming feel to it, from the roaring fireplace to the friendly smiling staff. My wife and I decided to try this place out...
waynerP1604IJ . 2023-05-12
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An incredible roast (again!) Service was on point, special thanks to Jess. Staff were happy to help, and the pub was buzzing. Amazing grounds outside for the kids, can't wait to come back for some live music!
F1083KVsuec . 2023-05-09
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Food quality was exceptional so fresh and delicious, I had the posh prawn cocktail followed by the seasonal salad. The waiter was attentive and so polite. Prices are a little on the expensive side but you pay for quality and I am happy to pay...
Jletts . 2023-05-09
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Met friends for lunch on bank holiday Monday. Car park isn’t big enough for the number of visitors, as there was another event going on outside in the grounds. Good menu…plenty to choose from but more a restaurant menu than a typical pub menu….restaurant prices...
SKKBmouth . 2023-05-08
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Totally disappointed with this experience. Over priced Wine at £9 a glass, £17 for what can only be described as a mediocre beef burger, 20 chips and a bit of sauce. Initial service was prompt but even quicker was the consecutive run of staff asking...
Frank L . 2023-04-30
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Sunday Roast with our dogs. Booked over the phone, we advised the lovely lady who answered that we had 2 Labradors. No problem. Nice welcome on arrival and given a choice of tables, despite pub being very busy. Wonderful Roast lamb and beef, great Yorkshire...
nicholaswC5449MS . 2023-04-16
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Good average Service. Disappointing main course, fried cod. I replaced chips with a side salad which was good, nice dressing, tiny toms and mixed leaves. However, the cod was very overcooked spoiling the flesh and the batter was slightly burnt in places. I wished I...
Jaqueline P . 2023-04-13
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We checked at the bar when we ordered our drinks (2 pints and 2 cokes were £20!) that we could order food too, we were told we could. We decided what we all wanted, went back to order and were then told we could only...
Hsp82123 . 2023-04-11
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Driving from Worthing to Somerset and spotted The Old Thatch, this Beautiful Idillic Pub, oozing character & charm. We soon established Dog & Child friendly too, perfect. The menu was varied and accommodating. The portions were generous, cooked to perfection & well presented. Chocolate mint...
wendyoZ8929XN . 2023-04-10
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Nice country pub with good staff but to me the food is way over priced, had a roast dinner but it seemed like it was reheated from lunch time, the yorkshire pudding was the worst I have ever had and was more like a biscuit,...
boris992018 . 2023-04-10
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This pub is fantastic for those with kids. Offers a bouncy castle along with a teepee and a play area. The inside and outside are lovely and food is pretty good. That being said on a Sunday the only offerings were a roast or salad....
Kacey2010 . 2023-04-09
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The food, staff and atmosphere was amazing. I cannot fault it at all, so impressed,will definitely be back very soon
sophia0109 . 2023-04-02
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We had lunch here today a family with a toddler and it was perfect. As soon as you walk through the door it’s very warm and inviting. I absolutely loved the little shop that sold gorgeous fresh breads and pastries as well as beautiful handmade...
542hayleyj . 2023-04-01
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Disappointing meals, chips warm and burgers not worth the money hardly a special, my mushroom parcel excellent however veg was Lukewarm. I had a side of garlic bread which was half a toasted roll over cooked and hard to eat. The meal was very disappointing...
Lynn S . 2023-03-28
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We visited for the Sunday Dinner, it was lovely, we haven't had one bad, lively ambience to this place. Love coming & we have said we need to come in the nicer months too to try out the garden when there is live music on...
Ange078 . 2023-03-27
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Celebrated a 40th birthday lunch and service and food was fantastic. We sat outside and the kids had a great time in the play area so it meant things could be more relaxed as they could come & go. Our servers (Tamzin & Harry) were...
Megan173 . 2023-03-25
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We loved our dinner at the Old Thatch. Started with olives and bread board. Delicious. Then went to the goats cheese soufflé. Highly recommend it is light and tasty and comes with a delicious side salad with beautiful candied walnuts. Fish of the day was...
Sthorne125 . 2023-03-25
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Great Mother’s Day out! The lovely Suzanne took great care of us and constantly checked in. Food was great, drinks were great and suzanne was even greater! Fab value and fab service!
AmandaS57680 . 2023-03-20
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527 Opinions
Did not need to book, although it got busy later on. Staff shortage was very evident (Only Barman & Chef). The service was very friendly and Good ambience. Orders taken, drinks got we sat down and waited. The food was delivered by Chef and it was plentiful, and tasted very nice, i still have Choc Fudge Cake and custard stuck to the roof of my mouth:) We did overhear from next table that some of the menu advertised was not available and a table of 10 did seem to wait a while for their courses. I'm sure once some decent waiting staff are engaged service time will improve and overall experience will be fine. Would we go again, definitely, but suggest that until more staff are on board Don't Plan your visit on Timings, Theses could go well over..
168 Opinions
Absolutely awful service. Booked a table for 9.am. typing this review at 10.05am and still no breakfast! No drinks were offered until 9.35am, ordered moccha got hot chocolate. Most of which was on the table as it was badly carried to the table. 9.50 am finally asked for our orders, I said how as no menu provided. Waitress said it was because we weren't sat at a "breakfast table"!! The table we were told to sit at ? 9.55am, cutlery bought to us but no food, not even toast. 10.10am 1 glass of apple juice placed on table but no pineapple juice or 2 x lattes we ordered 20 mins ago!! Tables that were seated after us were asked their orders first. Such a shame as our first stay was amazing. Last nights dinner service & quality of food was amazing. Breakfast ends/ended 10 am. Checkout is 11.am !! Extremely disappointing experience. STILL NO FOOD at 10 15am and I'm on the verge of just leaving without now.
229 Opinions
When we moved to the area in early 2020, one of our neighbours told us that Bentleys was his favourite places for a Sunday carvery. Then came Covid and lockdowns, so that we have only now been able to try it out, since its reopening last month. We were very much looking forward to it and, whilst it was OK, it was a little disappointing. Firstly the complimentary hors d’oeuvres. One small rectangular plate was presented to us, but whilst the quantity of what was on there was fine for two, the actual components on it were one chicken skewer, one spring roll and two small, but different, tarts, meaning that, other than the olives and feta, everything had to be cut in half to enable us each to sample everything! The carvery itself was neither the best that I have ever had, but nor was it the worst. I was impressed that the beef was cooked as beef should be, and not cremated, and commented as much to the chef. As this was unusual for a carvery both my wife and I went for it plus some turkey. I have to say that the turkey was very nice, but the beef was rather chewy. Vegetables were OK; I thought that the roast potatoes could have been a bit crispier and the Yorkshire was pretty rock solid. For dessert, my wife chose the lemon meringue which, I think was a good choice, because I went for rhubarb crumble and custard and found the crumble topping to be almost as solid as a pie crust. I'm afraid that it is unlikely that we will be rushing back.