The Old Ash Dene in Northumberland

I arrived with my friend at 7.15pm, as per my online booking on a Monday night, to have dinner. The service was quite slow, & it wasn't a particularly busy Monday night either. No staff came around to check on us to see how we liked our food. The food itself was good pub grub. It was a little inconvenient having to order at the bar, and pay at the bar. I imagine some customers could walk out without paying, because the staff behind the bar, didn't seem particularly aware of what was going on around the tables. I mentioned the lack of service, yet when I went to pay, the lady said it was £36.00 total. When I checked my bank account later, it looks as though I've been charged extra for service fee or a tip. (which I wouldn't have given in this case ordinarily, based on our experience)

We used the website to order drinks and food, drinks came, even gave us some hot water to make a bottle of formula for our daughter. then waited for an hour for our food, and when the food came it wasn’t ours. a table near us had been given our food and they gave us ours, then waited another twenty minutes for the correct food

Friendly staff lovely food nice and clean

Our go to pub for lunch, friendly staff and good simple food together with a laid back vibe.

Nice little place to go to, food excellent, service was excellent, very friendly staff.

Excellent service. Last minute dash for tea with the kids after being let down in other places. My youngest is very fussy with food, he had pizza and chips, absolutely polished it off and picked at everyone else’s aswell. My oldest has ASD and when we realised there was live music I expected him to struggle but he coped really well and enjoyed the music. Brilliant value for money as we all enjoyed the food, drinks and atmosphere. Would highly recommend and will definitely be back.

Absolutely beautiful Sunday lunch. The size of the lunch was perfect. The beef was melt in the mouth and roast potatoes tasted homemade. Jonny who works in the kitchen make a fantastic Sunday lunch along with all the staff. The staff are so friendly and make you feel very welcome

My daughter is non-verbal autistic and struggles with new places and new environments. Old Ash Dene were brilliant in meeting her needs - offering to adapt menu choices for us etc. She really enjoyed the kids section with the screens so it will definitely now be a safe place that we choose to return to.

Avoid the fish & chips, actually just avoid the pub. The table also ordered pizzas which arrived cold

The food was good. Abit disappointed I couldn't tip with my card as the staff were brilliant so friendly & very attentive.

Even though it was very busy and we had to wait the staff were fantastic and our 6 meals and desserts were fantastic as well

Lovely, friendly place to eat. Never a bad experience. Love the place.

Great food and value. Visited the Old Ash Dene for the first time today. The food was of a very good standard and very reasonable. The staff were outstanding and really care about the customers experience. I'd strongly recommend visiting, the new management are great but the staff and quality of food will definitely bring me back.

Decent priced, nice staff, always clean and tidy, food canny too

Came here recently with a friend to partake in the quiz night. We found the drink selection to be lacklustre and expensive, could definitely get cheaper elsewhere within a close proximity. The mains were fine, the selection wasn’t incredible but expectations weren’t high anyway. However, the dessert was not very nice (you could tell it had been in the fridge and recently microwaved) so I could not finish it, for £5.50 I was hoping for something better. The quiz itself was okay, it started late and felt very awkward, often waiting minutes in between questions. It was also hard to hear the quizmaster despite her microphone when asking the questions. The best part of my evening was playing some darts (something which I haven’t done in years!). So overall, I was left feeling rather disappointed as I had been told good things by other people.

Fresh cooked meal with an excellent choice of small/ large size portions.

This was our first time visiting since moving to the area and we were amazed at how lovely it was. The place was decorated nicely and was very welcoming. The staff were very friendly and made us feel comfortable. The food was very well priced and amazing quality, we were surprised that pub food could taste so good, it also arrived in very good time and was hot, we will definitely visit again and think it may be a regular place for us now

Been fair few time since moving up here ,so will recommend to one and all

Jonnys Sundays dinners are unreal like normal, can't wait to come back

⭐⭐⭐⭐⭐ I recently had the pleasure of trying Head Chef Jonny's fish finger sandwich at the Old Ash Dene, and I was absolutely blown away. The sandwich was a delightful fusion of crispy, perfectly golden fish fingers nestled between soft, freshly baked bread. The flavors were expertly balanced, with the tartar sauce adding a zesty kick that complemented the succulent fish. Chef Jonny's attention to detail and culinary expertise truly shone through in this dish. It's evident that he takes pride in every aspect of his creation, from the quality of the ingredients to the presentation. The Old Ash Dene has truly found a gem in Chef Jonny, and his fish finger sandwich is a testament to his skill and passion. I can't wait to return and indulge in this culinary masterpiece again. Kudos to Chef Jonny for creating a sandwich that's nothing short of exceptional!

Visited pup a few weeks ago for a family festive meal, staff were very welcoming from as soon as I got in. We were served and looked after by a waiter called Spencer he brought all are food out and was extremely helpful, will be coming back.

Lovely atmosphere, staff friendly and helpful. Enjoyed our meal. Service was quick.would recommend it with people with kids .

Great food, and overall great Service from all staff mostly the young boy, Spencer who checked up on us multiple times throughout the meal and made us all feel welcomed would definitely recommend.

Good experience, minor things could have made it great. Lovely, warm pub on a chilly day but the front door banging constantly wasn't great. Staff very friendly. Ordered and paid online, which was easy and very reasonably priced, even before the 30% discount code! Had a 25 min wait for our food but it was fairly busy and this wasn't a problem. Little bit disappointed that my favourite buffalo cauliflower salad wasn't available, so tried Thai veg curry which was was tasty, a bit too spicy but obviously this is just personal preference, would have preferred it a little milder as the flavour was overpowered. Husbands meaty pizza was very nice and a good size and side dishes were hot and generous. Drinks were excellent. Kids playing pool were very loud and spoilt our conversation a little but overall we enjoyed our visit and will be back.

Called in for a quick meal in between Christmas and new year.we were pleasantly greeted when ordering food and although the pub wasn't busy it was still warm and cosy.It seemed very clean and the staff were quick to clear and clean any used tables.the food was fine and my fish and chips were particularly tasty.Would definitely return.

Staff were lovely and friendly. We visited when pub was very busy, lots of tables reserved, one we asked about was reserved 3/4 of an hour after our arival, the booking hadn't shown by the time we left, which was a shame as we could have had a bigger table away from the noise. Food was good for the price & we didn't have to wait too long even though it was extremely busy. The only thing that let it down was not the pubs fault, there were screaming children in the play area, arguing and shouting. Another table had vacated so we moved, unfortunately some of the children thought it was OK to come and start trying to get out of the firedoor directly behind us & when it didn't work they started banging on it, they then went outside and started banging on the outside trying to open it. It was a cold evening and the glass firedoor was directly behind my seat. I'm not sure what the children were playing at, but they didn't need to use that door at all. Parents paid no attention. As I say, not the staff or establishments fault as they were extremely friendly, the place looked nice and the food was decent for the price. I was told the garlic doughballs were the best my husband had tried & the fish was moby dick sized.

Lovely food and staff highly recommend the fish and chips was delicious 😋 a must if you haven't been there. Had are Christmas 🎄 dinner there this year it was fantastic from start to finish couldn't fault a thing food was delicious and the 2 lad's behind the bar were amazing nothing to much trouble for them brilliant 😀

We walked in, got a table, looked around, the wall next to the table was very dirty, (table no 22 , as far as recall) near the main door, looked like someone had thrown some food at it, not a good start (See photos) But the rest of the restaurant looked in good order, and clean. Anyway, decided on the prawn cocktail and the dough balls for starters, (see photos) the prawn cocktail, was so small, came in this tiny little wee glass, wish I had ordered two of them. The dough balls, well they're ok, but not very cheesy, just doughy. We both ordered the chicken club sandwich as a main, oh no, I thought things couldn't get any worse, but it did. The bread was white bread (We both really wanted the brown, ok, my fault for forgetting to tell the server, but then I think we should have been asked aswell) Anyway, the bread should be lightly toasted for a club sandwich, but this was like eating dry crackers! Toasted all the way through, brittle as my bones! So dry that it just broke up, as you were trying to eat it. Not much mayo or anything on it, even a little tomato on it would have help with eating the crackers! We didn't even get asked if everything was ok, as you normally do at any other establishment. So, verdict-place is a little dirty, staff not attentive, food portion size needs to be looked at, and the quality of basic food ie brittle bone toast, needs to be looked at.

Breakfast with Santa at the Old Ash Dene never disappoints! A truly magical experience for children and adults! The staff go above and beyond to make a special morning for all🎅🏼🎄

Lovely staff, lovely food. Quick service, I forgot my purse and they rang me ASAP to let me know:) will be coming again thank you!

Lovely staff, very nice pub, plenty for kids to do

Very friendly, easy to order, food spot on

Excellent, the place is clean with activities for children (which most pubs have got rid of nowadays), the staff are friendly & ordering is easy with the app

Great service and food. Very friendly welcoming staff.

Excellent place for a few drinks. Not overly expensive. I got a mixed grill. Everything was perfect apart from the chicken! It was cooked through but looked like it had been boiled, not grilled. My friend got a burger and it looked spot on. He said it was nice as well. Apart from that, service was spot on. Pool table £1.50

Food was good although I doubt it was home made and the price and serving amount were also good.

Typical ping food. Friendly staff and nice surroundings

A party was organized with staff over a week ago. I also brought in cake, banner and candles so the reserved area could be decorated for the birthday surprise. To my dismay, the banner was still in the back and nothing was prepared. It was just like going out for another lunch. The gentleman came out with it and threw it onto the middle of the table. There you go! No blutak to put up the banner. Really!!! We had our meals which were very nice. The plates were sat there while we chatted. I had to go and ask for the cake to be brought out. When they did bring the cake out the plates were still there. Not the experience I wanted for my son and husband's joint birthday. We won't be back for a long while

We regularly go to the Old Ash Dene for meals and have not been disappointed yet, having tried both the festive and normal menu, there is alot of choice. The kids menu ais good to and the children enjoy the meals.

We both had pies and chips. I had steak and ale, wife had chicken and mushroom. Both pies were great, chips were superb. My gravy was lumpy, but I can forgive that because I really enjoyed the rest. Staff were very good. The only thing that I marked this pub down for was that the car park was iced over, but no salt put down. It was very tricky walking to the front door.

Excellent family (and dog) friendly pub. Staff were so friendly, food well priced and good sized portions.

Good food, lovely staff and great atmosphere

Absolutely amazing food and great prices, staff are so friendly and down to earth fantastic overall experience will be definitely coming back.

Received 30% off voucher through door so thought we book for lunch as we hadn’t been for a few years. Booked a table for 6 family members. My husband went to the bar to order 4 main meals which included 3 festive burger meals from the Xmas menu along with one lasagna from the regular menu and handed over the 30% off voucher. At no point was it mentioned that the festive burger meals were excluded from the 30% off offer otherwise we would have just ordered the burgers from the regular menu. Our total order for the 4 meals and 4 drinks (3 soft drinks and one larger) came to £73.66 My husband was not handed a receipt so never really thought anything of it until the next day. Working it out we had not been given the 30% off all the meals and looked like we had paid more than advertised. I emailed the pub to ask if they could check as the festive burger meals were advertised at £12.99 on the table menu. I received a reply back saying they had found our transaction and we had been charged the till price of £15.99 per burger meal and not what was advertised on the table menus (12.99) also informed that the 30% off voucher excluded the festive menu and that they had collected in all of the incorrect menus!! No apology or refund was offered! Only offered another 30% off voucher! Sadly we were very disappointed and won’t be returning in a hurry

The food was absolutely incredible, the best meal we have had in a long while. The atmosphere was lovely and the staff weee very friendly.

First time today ,the food was good, mixed grill and Beef lasagna 😋 both were very nice hot tasty 😋 and good portion size and prices were excellent 👌 I will be going back for more

Table staff not great food was OK the convenience is the best thing service could be better

Service and staff were fantastic but disappointing that no mixed grills or rump steak so early on a Saturday evening.

Just been for sirloin steak..chips..onion rings..mushrooms..tomato..peas..and Diane sauce..thoroughly enjoyed it...will def go back again ..lovely bar/restaurant..staff very pleasant..highly recommend 👌

Was good food but the waiting time was nearly an hour

Excellent service by the friendly staff. A lovely welcome and very quick to serve us. Ordering the food was simple and easy. The drinks are reasonably priced and the food was delicious. Was very busy hence we had a table for two near the entrance door which was not great as every time the door was opened we were hit with the coldness from outside. Next time will wait until a better table becomes available. Love the atmosphere of the place and would’nt hesitate to recommend it. We have even booked our Christmas night out there.

Been a while since I last visited here, but from what I remember, the food was very good, the service was quick and friendly, and the place wasn't too busy for a Tuesday lunchtime.

We went for tea at this local pub the food was good it was going to be over priced but we used the discount to vouchers to get money off. The service was slow the staff were all playing in the fruit machine and left us waiting to order

Mixed grills tremendous value for money with 30% off mains voucher. Staff always happy and friendly in there. Great bar !!

We had a lovely experience, it was my husbands birthday and we wanted a nice quite meal. That is exactly what we got, it was busy enough to get the atmosphere but not noisy. The staff were all lovely and the meals were very good. I would definitely recommend. Also with the 30% off voucher it was exceptional value for money. We will definitely be back soon.

My daughter and I have visited The Old Ash Dene on numerous occasions since once we moved up here 3 years ago. I have tasted their Sunday dinner before and it tasted a bit “plastic” to be honest BUT on Sunday it was absolutely delicious!! There was lots of flavoursome gravy, the roast potatoes tasted like they had been cooked in beef dripping 😋 I would definitely give it a 10/10. We will be eating here again especially on a Sunday 🥰

Service and pub lovely ... however the Ice cream sundae was very disappointing. Basically Ice cream with nothing else.

Very quick service, food very good, staff very friendly, the pub is very clean and would definitely recommend

Ate & drank here for years. Excellent food and even better service. Special mention to Jo, an absolute asset to the place

Lovely evening out food was great and reasonably priced it was also nice to be able to sit and talk without music in your war

Friendly banter from Thomas, Luke and Jack. Our food was served really quick and was spot on. These lads make it the best in Ashington

Fantastic evening! Thank you to all the wonderful team for making our evening such a memorable one! When we are next in the area we will definitely be back. Joanne was sensational, a true asset to the pub.

Last minute booking, friendly staff and good food, only slight thing was garden peas a bit hard but to be honest, probably wouldn't have eaten many anyway. Scampi perfect, lasagne very nice and some of the best pub chips I've had in a long time.

Excellent service and great food. Staff are lovely, nothing is a bother to them. Great family atmosphere. Will be back again soon.

Friendly, welcoming staff. Lovely atmosphere. Jo always goes the extra mile. Good selection of food and drinks, great family establishment

One of our locals and always our go to either as a couple with friends or with our little one. Food is always top notch and very generous portion sizea. The children's menu has lots of choice and is very reasonably priced. The staff are brilliant and nothing is too much trouble and they actually look like they enjoy being at work which adds to the lovely atmosphere.

Lovely food and even better staff! everyone was very welcoming and helpful!

Always a great place to go for food with my family, service is spot on & food is delicious, Staff always welcome & friendly Highly recommend for anyone in Or Visiting Ashington

Staff always smiling, welcoming and happy. Food was good today.

I'm there every week. Staff are all great including but not limited to Jo, Lee, Luke and Tom

Lovely pub, great staff and a great selection of food and drinks. Always a pleasure to visit

Best pub local to us, all the staff are amazing and friendly! Joanne is a little diamond and when my uncle passed away she went above and beyond for the wake Been going for years and it’s great

Had the hunters chicken with chips and it was really nice. Friendly staff and a lovely atmosphere

Always a good meal at the old ash dene, the kids love the machines and the park and I have mobility issues so it's easily accessible for me although you could do with some more disabled parking spaces as the two are always full. Meals good quality and tasty

Staff are amazing at Old Ash Dene, always cheerful and ready to help. Plenty of food/drinks choice and great for kids to. Nice comfy atmosphere were you can enjoy good food and relax with friends and family ...

Great service from very friendly staff. Food was of high quality at great prices.

I was greeted promptly with lovely staff, who went out their way to get me a GF menu for my coeliac Daughter. I must say, I was massively impressed with the attitude of the staff. Nothing was a problem and my Daughters allergies were taken very seriously. I even noticed that upon all customers ordering, they asked regarding any allergies. The Sunday lunch was lovely and the dessert was to die for! Will definitely be back. Thank you xx

This place has poor service and low quality food, myself and daughters went there for a Sunday meal and we waited 2 hours between starter to main. The mac & cheese was from a tin and was foul, the roast chicken dinner was dry, bland and tiny for the price. We've commented on the Facebook page and said place has removed them all and blocked us. I think this is completely unprofessional of this company, needs looking in. Avoid this place at all cost, unless you like tasteless and over price slop.

Brilliant food quality and attentive staff

Very friendly and helpful staff

Normally love the food here but last Sunday was pretty poor. Didn't fancy the sunday lunch so had the hunters chicken, it was extremely dry with no sauce to it and the chicken was very overcooked, had to drench it in bottled bbq sauce to get it down. I tried my partners sunday lunch, mostly ok apart from the stuffing which was rock hard and the yorkshires which had little/unpleasant taste. We'll be back as I'm hoping it's a one-off bad day, will probably stick to a burger or pie next time as they tend to be decent.

Reasonably priced, tasty food and great friendly service.

Service with a smile as usual. The staff are always welcoming and cheerful. Food was so good today. Used voucher too so even better.

Food and service excellent 5 ✨️

Great customer service from all the staff, food was excellent to

Lovely place good atmosphere plenty room staff friendly and very good service food is good to

First visit, very impressed all round.. will definitely be going back .

Did not get the table that we prebooked, also charged for a portion of chips we did not receive.

Excellent place to eat absolutely fantastic food and service and the staff are very friendly and helpful

Good food,friendly atmosphere worth a visit.

Staff were very friendly & welcoming, drinks were spot on but the food really let the place down unfortunately. #freshfrozen

Great pub, looked after us well. Enjoyed the food and top-notch service.

Wonderful welcoming staff, a clean and tidy bar and seating area. Incredibly dog friendly. Easy ordering from table using QR code or at the bar

The place was very busy, but despite that all the staff were very friendly and efficient, they’re a credit to the business. The food was also lovely.

I came tonight to be told it was an hour wait which was fine as it was busy. I am still waiting and I have been here for nearly 2 hrs and still no food. I'm absolutely disgusted with the service or lack there of. Doubt I'll be back.

Waited nearly 50 minutes for the starters to arrive

It was really strange. The Bartender fella, was unusually abrasive and unfriendly. He honestly acted like we had almost offended him by asking for a recommendation and there was absolutely no chit chat or small talk making us feel really uncomfortable. The food was ok, I’ve had better there. Pizza floppy and undercooked, fries stuck together. Didn’t bother complaining as when I asked for more napkins he rolled his eyes and said they were on the tables and obviously wasn’t going to be a great experience. Ginger headed staff member was lovely though.

Great place staff very friendly, food & prices great what more can you ask for

We were warmly welcomed ans shown to our table which we had pre-booked

We were a table of 10 and nothing was an issue the bar staff were great at taking the order even when I had to keep going back to the table to ask the others if they wanted chips or garlic bread etc, all staff were very helpful even though they were extremely busy.