The Monkey's Grill in Blackpool

Pedir una hamburguesa de queso doble, la hamburguesa estaba fría y quemada cuando me dieron, el personal dio algunas excusas de basura para no tener ningún coslsew en un viernes ocupado no, por favor evite! ¡La comida terminó en un cubo!

Arrived at about 6pm and place was a little busy . however got served pretty quickly. got fish and chips x 2, chicken nuggets with chips and curry and chips. also got 2 cans of coke and 2 cans of doctor pepper. not one of us fully ate our meal. the batter was greasy , with a thin layer of fish in between. chips were very pale. noticed the cans of coke had " NOT FOR RESALE" on the side, so must have been part of a multi pack. Was one of those choices you make when hungry and regret.

The food was spot on highly recommended. The food tasted lovely was well cook I’m boiling ready when he arrived.

We ordered 4 pizza for takeaway by their app and post order the app tells you 65 mins, tad excessive for pizza but nonetheless and order times should pre-payment. After the time had passed by some 15 minutes I phoned and was told they are very busy and was apologetic but was told 15 minutes and they should be on the way as they are just going in (so not even started my order) i said ok but not pleased it’s taken this long. 15 minutes had gone and some and we are approaching 2 hours so my wife phoned and asked because we had family round and asked if it had set off, the response was just set off. My wife complained about how 4 pizza can possibly take 2 hours and suggested if this was told pre payment we would never have ordered to which she was met by a tirade of abusive language about over stretched they are. This not acceptable behaviour from a business and if you are overwhelmed be grateful for the business and custom but stop being greedy and stop your orders, underdelivering on service is a bad standard and we will not be using this company again.

If minus stars was an option then this Dominos would score minus stars for the food. For a franchise with a menu that is common in all of its locations, I find it shocking that one of the more simples menu items that I ordered was wrong not once but twice! I ordered ham and cheese loaded fries. The first lot that turned up there was 3 tiny pieces of ham and they had cooked the tiny bit of cheese so much it was a burnt crust at the bottom of the box! They redelivered and this time I had 4 tiny pieces of ham, barely any cheese at all and they had rushed the order so half the chips were hard and undercooked! £5.99 for that rubbish! How can you get cheesy chips with ham wrong??? I will say that the pizza was above average and edible and the lady who spoke to me on the phone did try to rectify the problem, however I will never order from this branch ever again. Maybe time to try something other than running a food franchise?