Big Pizza Kitchen in Blackpool

El servicio era terrible la comida era horrible bar de ensaladas estaba casi vacío aparte de un poco de lechuga y pepino que ni siquiera nos dieron cubiertos y tuvimos que pedirlo

The food was literally delectable. I went here when i was 10 and i still dream about the pizza and pasta to this day. Really left a mark on me, i could not recommend any more.

It was excellent friendly staff, very cheap and very clean

Mujer mayor nos sentó en nuestra mesa y solicitó el pago antes de comer en este punto yo debería haber sabido que deberíamos de izquierda como está claro ahora por qué solicitan el pago antes de cenar. El "buffet" es el peor que he visto, apenas caliente 3 opciones de pizza robusta y 2 pastas que sabía absolutamente vil. Platos y cubiertos fueron tirados en una pila en nuestra mesa y estaban sucios con comida de comensales anteriores todavía pegados a ellos. Para las recargas nos dieron vasos de plástico baratos que eran bastante pequeños. El personal es muy desagradable y muy poco servicial, entonces pregunté dónde estaba la sección del desierto (esto suele estar presente en cualquier restaurante buffet en el que he estado) para que me dijeran que no hay ninguno! Solo un congelador en el bar que contenía desiertos que cuestan más, no hay ninguna nota en el congelador que lo indique e incluso fue testigo de personal tomando helado de un niño en la mesa de su familia que era absolutamente repugnante imo. Molestos los estómagos por toda nuestra mesa y creo que es seguro decir que evitaremos al 100% esta broma absoluta de un "restaurante buffet" en el futuro. Blackpool Pleasure Beach necesita quitar esto de sus terrenos, ya que no se ve bien en el parque temático en absoluto.

Older woman sat us down at our table and requested payment before eating at this point I should of known we should of left as its clear now why they request payment before dining. The "buffet" is the worst I have ever seen, barely warm 3 choices of stodgy pizza and 2 pastas which tasted absolutely vile. Plates and cutlery were dumped in a pile on our table and were filthy with previous diners food still stuck to them. For the refills we were given cheap plastic throw away cups which were quite small. The staff are very unpleasant and very unhelpful, I then asked where the desert section was (this is usually present at any buffet restaurant I have been to) to be told there is none! Only a freezer on the bar which contained deserts which cost extra, there is no note on the freezer stating this and even witnessed staff taking ice cream from a child at her family table which was absolutely disgusting imo. Upset stomachs all round by all our table and think it's safe to say that we will 100% be avoiding this absolute joke of a "buffet restaurant" in future. Blackpool Pleasure Beach needs to remove this from its grounds as it doesn't look good on the theme park at all.

Pretty disappointing. £17.95 per person. Expected more. Kitchen staff putting pizza out were just so so rude!

Avoid at all costs. Atmosphere is dire & very unwelcoming. Food is greasy & not appetising. Found bits of plastic & wrapper in the salad & fruit. Save your money & go elsewhere.

Empezó fuerte, nos recibieron y nos sentamos en nuestra mesa muy pronto después de haber entrado en el restaurante, también nos habían dicho que el restaurante es servicio de mesa. Todo parecía genial al principio, las familias que nos rodeaban tenían platos llenos de comida con servicio rápido, así que teníamos grandes esperanzas. Sin embargo, 30 minutos después de estar sentados todavía no se nos había visto pedir nuestra comida y bebidas, entendimos que el restaurante estaba ocupado, pero al ver a los clientes que habían entrado un tiempo después de que nos atendieran enseguida, nos quedamos con una mesa vacía. Tenga en cuenta que nuestra mesa estaba justo al lado del cartel de “espere a sentarse”, por lo que los camareros se acercaban a nuestra mesa, pero no nos reconocieron. Después de una larga espera decidimos comer en otro lugar de la playa de placer.

Fantastic pizza stop, really delicious, definitely recommend, gluten free pizza was the best my teenager said she had tasted for a long time 🍕and it was thicker than the other gluten free ones she's had elsewhere, the manager and her staff where all very helpful and polite, a very pleasant dining experience

We went in and the environment was eery and unwelcoming. We were served by a middle aged woman who did not seem to know what she was doing as she asked us “cash or card” then when one of us said cash she explained it was card only. For £17.95 the food was measly and it all tasted like it had been microwaved. We were given plastic cups and the cutlery had bits of food remaining on it. The lettuce in the salad bar looks as though it was there for a while as some of it was turning brown. The staff there did not smile once and just stood about. One of us tried to get a drink from the drinks machine but the woman that served us did not say that it was broken, and whilst we were trying to get a drink four staff stood and watched not bothering to tell us that it was broken. It felt like eating somewhere in a horror movie as we were just being watched when we were eating. It was as if the staff didn’t want to be there and it was an inconvenience that we came for a meal.

Great service by Courtney, very friendly. We had a take out pizza for adults, and buffet for kids. Pizza lovely, even glutton free options.

Not very nice gluten free pizza too much cheese wouldn’t buy from here again there wasn’t even a buffet for gluten free not happy with this restaurant way over priced for what you get you might as well go to a shop and get better from Sainsbury’s or somewhere no taste at all.also plastic cups not very environmentally friendly.

Ok food fine , good price for kids , adults a bit overpriced. A bit school diner like , prob best place in actual PB to eat so if you dont want to leave you have no choice

Unique restaurant with a stylish looking interior. It's spotlessly clean as well as being warm and comfortable when the weather is not so good. You can opt for the all you can eat buffet or choose a full pizza from the menu instead. Excellent views across the park as well to enjoy whilst eating. It's priced in line with pizza hut and other similar places so it's not too bad. They serve alcohol but only in bottles and you get unlimited refills of soft drinks with the buffet lunch. My only concern is that the service is a bit hit and miss depending on who is on duty and sometimes they're a bit short staffed. This can also affect the food as well. On the whole it's very good and well worth a sit inside. Looking forward to experiencing it next year as well.

DONT GO HERE. Wouldn’t call it a buffet 3 choices of pizza and pasta which tastes microwave. Don’t know how they get away with charging £16. Also the staff are terrible. One of them acted like trunchball getting dead eyes while we was all eating. Worst buffet in world award goes to here 👏🏽

Service is fab. Young blonde lady on thurs 26th 345pm. Made my daughter a hot choc with cream. This young lady was so helpful and polite, as were al the staff here. The pizza was so good. Thanks for the great service

If you order anything that isn’t the buffet food. Prepare for a wait. Only place in pleasure beach that offer something gluten free. After waiting over 30 minutes for my pizza we decided to leave and get our money back. After watching them prepare endless pizzas quickly for the buffet. If gluten free wasn’t a possibility my partner would have eaten a £4 burger from a stall. Now wasting £18 on a Buffet I had to sit and watch him eat and leave with an empty stomach. I asked them to compensate the fact we only ate here for gluten-free and ended up spending £18 for me to watch my partner eat. No apology from the staff working, in fact they didn’t even return to the table after us asking for an update. We have to go to the desk after watching the guy we asked doddle round. If they had returned with an update in time it may have been different but nothing. It’s hard enough being coeliac, finding places to eat and feeling like you’re making things difficult. This didn’t help. Very disappointing. Would not recommend.

Staff went above and beyond on what was a quiet wet day at the park. Buffet food was fresh and piping hot! Salad bar very good and all fresh!

How do you oversalt pizza sauce? I’ve had better pasta from a can. Pretty sure it’s only there in case your tiny child insists on pizza. Reasonably sure at least some of the pizza was out on the buffet for over 4 hours, so there’s that.

Nice selection of pizzas. 2 different pastas. Salad bar. £16 each per adult which included unlimited soft drinks. Can also get a pizza to takeaway for £9. Great for something eat but dont want to leave park. Very quiet when we went during week.

Didn't cater for gluten free customers was told they did when we paid for the buffet then found out then didn't no refund offered they said they didn't have time to make one Terrible service

Decent selection of buffet food. Pizza salad etc none alcoholic drinks included in price too. Reasonable cost with it been on a theme park.

Staff were rude/miserable they didn’t want to be there and really snotty/snobby food was ok pizza was not the best but alright not £16 like garlic bread was good and they were the only options no way you can call it a ‘buffet’

Good was surprisingly good. Eat as much as you can. Filled a party of 12 and all enjoyed.

* little choice (not buffet) * Food very bland, unpleasant, grim my plate was left full. * member of staff told us they were closed. We left when another server let us know differently this resulted in what I can only describe as temper tantrum from the previous girl * Very unwelcoming environment so uncomfortable. * Dirty plates given to us also. We had a wonderful time at the park but ended up leaving soo disappointed and still hungry after visitIng here. Can't say I will be back or recommend to anyone ! :(

Disgusting food only 2 choice of pasta and pizza for a buffet it’s absolutely shocking. Pastas not seasoned just horrible. A member of the staff was been horrible when we came in and was saying they closed when they were not actually closed. Manager probably seen her turn us away and another staff came baff to get us and when we came back the girl saw us and flung her hands at us i felt uncomfortable. Welcoming was a joke

Very slow service, people served before us that came in after us, quite loud and cramped, food was alright but isn't the best. Wouldn’t go again.

Place was spotless, excellent range of pizza and plenty of fresh salad available. The staff were really helpful and welcoming - will definitely go again on our next trip to the Pleasure Beach!

We had an American friend in our group visiting the UK specifically to visit BPB who has a serious gluten allergy and noting that the restaurant served gluten free options, we visited. When we identified this the staff at the door and throughout they went above and beyond to reassure us of the measures in place and what they would do specifically to avoid cross contamination. They cleared the kitchen with full scrub down and were so delicate with the preparation of the food, making our guest feel so comfortable and reassured. In particular the greeting staff of an older lady and a young gentleman who sadly we didn't catch our names gave wonderful service throughout. Thumbs up for the pizza too! My friend commented it was the best service she'd had for mentioning gluten allergies in a long time and it really cemented her day at the park. Nothing was a trouble at all, and they went above and beyond the minimum requirements in law, and made all of us feel so welcome. Thank you to all front and back of house staff on Wednesday - much deserved praise from us all, and it really mattered so much :)

Really nice pizza and good value for money

Pizza buffet was good. Fair price.

£6.95 for unlimited kids pizza, pasta and salad. £11.95 for adults. Including unlimited refills on soft drinks. I though it was a good deal. The staff were working really hard and they deserve huge credit. The food was piping hot and lovely pizza. We we're very happy.

This could be so much better for the location. Right in the heart of nickelodeon Land and all it consisted of was a bare restaurant with no atmosphere or theming. The food itself was good. The service was pretty poor. We were told by the person who greeted us that the waitress would explain how it worked when we got to our table. This was not the case. We were asked to pay upfront which is fine but no explanation given on drinks or extras, just here are your plates. There are no toilets in the restaurant! Gloves were provided to use the buffet.

Stopped for some lunch when at the pleasure beach and was great. Cost just over £30 for 2 adults and 2 kids. All you can drink soft drinks was a bonus. Fresh salads which were always topped up and cleaned when any spillages. Pizza was nice, almost fried at the base, but we enjoyed it. Only criticism, would be the macaroni was bland, and although 23 degrees outside, the draft through the door left us frozen. We would definitely come back though.

Family of 13, different age groups and tastes visited yesterday and had a fantastic experience. Our daughter is gluten intolerant and was absolutely delighted to have a choice of pizza, freshly made, along with gluten free garlic bread. Our waiter "pedro" was wonderful and made her feel so welcome.

Pizza 🍕 undercooked ! People who work there are rude !!! Avoid there’s got to be better places to eat !!! Waste of money !! …

They served me raw dough for £9 and were unapoligetic about it

The service was horrible, the staff are rude and the food is undercooked Was definitely not for the £9 I spent for the pizza and was classed as an adult at only 15 What a rip off Would not recommend

We visited for a quick bite with our 2 year old son as we were at pleasure beach but wish we went elsewhere first as was a total waste of £30. Staff clueless and uninterested. The food was absolutely vile especially the pasta and I’m not exaggerating! My son loves cheese pizza and actually spat it out. Do not recommend.

Visited at lunch time and were sat down and told they would be back with plates and cutlery. We sat for over 10/15 minutes and watched and the waitress went on to served and greet more people from the door whilst leaving us sitting. Very poor customer service won’t visit again. We ended up walking out.

Very poor customer standards, they didn't know how to greet and smile, same for the cooks. I'm sure they wouldn't expect that from anyone....

Visited this place today as a family and we all love pizza and pasta. There was carbonara pasta and a pasta in tomato sauce. The only time I have ever experienced anything like the carbonara was when I recently papered the living room and got wallpaper paste in my gob. Nah that’s a big harsh on wallpaper paste to be honest. The pasta in tomato sauce was like it had been cooked by a nutty 5 yr okd throwing in anything the could get their hands on like tomato,socks,anything from the floor. The pizza So greasy I thought of lizzy dripping and how a tub of lard would have tasted better. It cost 40 quid including drinks. This place should be on either Ramsey’s kitchen nightmares or probably my nightmares from now on. You have been warned,if you want to spend your time in lovely,fun Blackpool and not in the toilet then do not visit this place

Dont usually do this. Possibly the worst attitude l've had from behind the service counter. Don't care attitude, Won't be back

Went a couple of days ago with my family,, cant remember the servers name but she was so rude mumbling under her mask,huffing and puffing when she was the one that couldn't get the order right, paid for our food and then had to wait 15mins to get plates to go to the buffet bearing in mind we already had been sitting there for 20mins before whilst the server finally got our order correct it wasnt rocket science, I have never been in a place with such terrible service and I never write on reviews but I was so angry if my kids weren't so hungry I would have went elsewhere, her attitude was the shocking

Disgusting food the only good thing about this place is the people who work there who are nice and polite but the food is diabolical, if you wanna eat some pizza that tastes like plain dough and over load of tomato purée then this is the place for you. STAY AWAY

Food OK staff members attitude stinks micheal the chef and amelia the server very rude and abrupt, £50+ for food when the server made a mistake she made it out too be our fault!!

We visited Blackpool pleasure beach on 30th May, my daughter and I are both coeliacs so we were very excited to find somewhere we could enjoy “normal” food. We weren’t disappointed. My only negative was the long wait for the order, but as ours was being cooked fresh I was expecting it.

There are no vegan options. Staff did not understand what being vegan means and seemed to think that I was gluten-free despite explaining that I cannot eat meat, milk or eggs. I ended up paying £12 for lemonade in a paper cup and a dry pizza base with a handful of vegetables thrown on top. Avoid if you have any dietary requirements.

There are no vegan options. Staff did not understand what being vegan means and seemed to think that I was gluten-free despite explaining that I cannot eat meat, milk or eggs. I ended up paying £12 for lemonade in a paper cup and a dry pizza base with a handful of vegetables thrown on top. Avoid if you have any dietary requirements. Staff didn't seem to know or be able to find out what ingredients were in the pizzas, so definitely avoid if you have any kind of allergy.

Visited for my husbands birthday and ordered 2 pizzas at 13.35 and by 13.45 staff claimed there was no evidence of my order even though the lad claiming there was no evidence is the one that took our ticket number. The people infront of us recieved their order wich was number "29" then the next order was "31" entirely skipping 30. When challanged the staff then claimed they'd given the order to someone else, after claiming there was no number '30' After back and forth for a few mins we then asked for a refund as we hadnt recieved the pizzas and by now my little girl was really hungry and needed to feed her elsewhere... Even then they asked for our 'receipt' wich they had claimed they'd lost to then 5 mins later say it didn't exist... Luckily my husband had proof of the transaction on mobile banking and they finally issued a refund! The staff also walked off mid conversation as my husband was talking. Very rude!!!

Amazing garlic bread, and good salad - however the pizza itself is pretty average unfortunately. Currently not operating as a buffet due to covid (which is fair enough).

Came to the pleasure beach today and stopped at the pizza kitchen for some lunch. Was greeted by a very polite man who seated us at the table. Our order was then taken by an older waitress who was by far the rudest person who has ever served us at any restaurant. She shoved the “menu” in our face, written on a small notepad, and waited about 10 seconds before saying “have you decided yet?” very abruptly. We ordered a ham and pineapple pizza to share, and 2 Pepsi’s. She then brought over our bill (before we’d even received our food or drink) which we thought was strange, shoved the card machine in our face, and spoke to us with absolutely no manners at all. She didn’t explain why we had to pay before we ate, actually she didn’t say anything apart from the price of our order. (Which was an extremely over priced, £15!). The same waitress returned to our table with our drinks, slammed them on the table, and left without a word. We eventually received our food. The same rude waitress practically threw our pizza on the table and walked away again without saying anything! We’ve been to many restaurants and never been treated with such a horrible attitude. Atleast an “enjoy your meal” while serving the food?!? Anyway, it just gets worse. The pizza was a monstrosity. The grease was practically dripping off it. The base was raw in the middle, but crispy on the outside, as if it had been fried. Probably due to the fact it was swimming in oil. At this point, there wasn’t a waiter/waitress in sight for us to complain. I’m not surprised you have to pay before receiving your food, if we hadn’t of already spent £15, we would have walked out. The whole experience put a huge downer on the day. It’s a shame because all the other staff at the pleasure beach were lovely. I’d maybe look at some staff training in all areas of the restaurant. You can’t charge expensive prices and provide an awful service, with even worse food.

The most awful gluten free pizza we’ve ever bought...the cheese just slid off, the base was minging, but the most annoying thing is they advertise gluten free pizza but then cut it with the same cutter they cut the rest with! I know they can’t guarantee cross contamination but at least make an effort! My daughter spent all afternoon/night back at the hotel being sick after this, ruined the full day and night for her and us as a family! If I could give it 0 stars I would, don’t go even if you’re not gluten free it’s really not nice at all! Ps this is the first review I’ve left on TripAdvisor but I’m so angry I couldn’t not! 😡

The staff is friendly, but pizza is very greasy and bland.

So we by accident ended up completely over ordering our food thinking we were ordering per slice and not per pizza (as it was so cheap) and Wayne and Chloe sorted it out for us and arranged a refund which we didn’t expect as it was our fault!!! Food was good and service was great! Very helpful staff during tricky times with social distancing etc!!

Pizza was supposed to be ready at 13.15pm but was 20 minutes late handed out my order to another and lost my order we had

I had the unfortunate experience of visiting here yesterday. I waited 45 minutes for 4 pizzas. When I complained I was told they take time. My heart sank when I saw what turned out to be one of mine being scraped into a box.When they did eventually arrive they were a pizza car crash in a box. Even my kids would not eat them and they love pizza (like most kids). Mounds of inedible cheese. Dont waste your money. If you still want to play pizza Russian roulette I really advise against the insult to pizza that is the hotdog one. I have seen better on the floor on a sunday morning after a busy saturday night. They do not deserve custom until they take some pride in what they are selling and can organise themselves to provide what should be a fast food ( It wasnt busy when I arrived), just shambolic.

Kitchen staff rubbing their noses underneath their facemask and handling the pizza's. I had to tell them l didnt want the pizza that had been handled by that member of staff, l was offered a replacement but still had to instruct the member of staff to change his gloves as he carried on handling other customers pizzas. Pizza very raw underneath the centre of the , not cooked properly. I appreciate a limited menu at this time but if you cant manage to cook a pizza, its time for a career change. Floor staff lovely but didnt stop people cutting through the seating area, crouching underneath the barrier to get to the bar quicker. No staff implimented social distancing rules.

AMAZING!! Both the pizza and garlic bread were delicious

Food is fine although not much to choose from and is very expensive for what is realistically...just pizza and pasta! Honestly is shocking!!

Great place to have pizza buffet.

Very good selection and decent prices for the location. Can't complain!

The garlic bread was very nice and had no complaints on it. However, the pizza (especially pepperoni) was so greasy that it was orange at the bottom. Photo below to show how greasy it was

Cheap tasteless bland food, but one of the few outlets on Blackpool Pleasure Beach that doesn't charge extortionate amounts for meals. Several of the drink machine options had run out of pop.

All u can eat - good basic 2 veg options, 3 non veg options in Pizza. Two pasta both vegetarian. And of course, drinks. For a family of 3 you basically spend around £30.

Minimum service. Threw bill at me while eating. Only 3 pizza choices. Fast food place

Very busy due to the rain but the food just kept coming. I do feel although there could be more of a choice of sides to go with pizzas. Juices were all nearly flat very over mixed with water apart from diet pepsi.

Disappointing their is no customer service the staff see customers as an interruption. Food avaible was fair quality and regularly restocked on the buffet.

Very nice pizza and great gluten free choice. They made me my own pizza and garlic bread. One of the best gluten free pizzas I've had.

This is a simple and fast pizza place. The pizzas are hot, fresh and good quality - the place can be busy and a bit noisy but for fast food it does the job well.

It's okay it does the trick. Long wait to actually get served whe. Seated we have merlin passes so use their buffet pizza places alot, and they give you your plates etc when seated this would surely help.

Nice and simple concept , all you can eat pizza salad and pasta. Nice and clean, staff were helpful , good selection of pizza freshly cooked and regularly replenished and all really tasty, choice of a couple of pasta dishes as well which were also tasty and a well stocked salad bar . Eat all you want . Good value all round

Food was great, speed of service could be improved.

Good prices good choices great taste

This is a quick and simple pizza restaurant in the Pleasure Beach. The pizzas are hot, fresh and very tasty, with a good range of salads.

We had lovely memories of eating in the pizza buffet years ago and thought it would be nice to take out 3 year old twins as we were on our First holiday to Blackpool. What a big mistake we had just made, the place must have been taken over. We were seated by a member of staff who kept repeating our order, I mean how hard is it 2 adults and 2 kids for the buffet and 2 unlimited drinks? The same member of staff brought our plates by clutching them to her chest. We were handed 2 small plastic cups and 1 plate each. The food was disgusting, pizza so thick,fake tasting cheese and grease everywhere. My little boy wouldn't eat anything and kept saying he felt sick. The pasta was horrible and all thick based pizzas. There are no toilets in the restaurant so have to use ones outside in the park. Also they make you pay before you eat like we were going to do a runner like a bunch of school kids. No desserts either. The only good thing about the place was there was hardly any people eating in there so no ques for food. AVOID if you can, there is a pizza hut right outside the park if you fancy a nice pizza meal.

The gluten free pizzas are some of the best iv had and the price is fair. Staff were good and had a decent knowledge of allergies

Good basic food. All you can eat. Good price and the staff were friendly and helpful. Does what it says on the tin basically.

Very reasonably priced, and while the selection of food isn't great, the quality is a touch above that of other UK theme parks with buffet pizza restaurants. Staff are friendly and while they were very busy today, they were apologetic and clearly doing their best. Really enjoyed our visit.

Went here for my grandson as he likes Pizza and had seen the board outside all you can eat Pasta ,Salad and Pizza thought will be back for tea for 2 adults and a teenager it was not overly busy when we went in at 20.15.It did have a lot of young staff around and the unfriendly young lady that served us after a wait what a delight Not...Manners and a smile cost nothing she took our money having charged for 3 adults at £8.95 each without drinks the 3 plates were not far from thrown on the table by her then we went to get some food only the only food they had a least 45 minutes I assume before they closed was 2 Pizzas and hot Mac cheese and Tomatoe Pasta.The Salad bar had a few lettuce leaves Nothing Else and dips I did ask if it was going to get more items other than lettuce to be told no..and they put more dip out no doubt to go with the lettuce.I was looking forward to having salad after a day of hot weather and ridesDue to the fireworks going down at get this 10 pm that evening and young staff needing breaks so the Manageress informed me after hunting management down .The manageress i did say if they could not provide the unlimmited food deal mentioned on the Boards outside they should not have had them up advertising so .I requested our money back and promptly got given back money for not 3 adults but 2 adults and a child the server had overcharged us so requested the money back initally paid!Very Very bad Experience i work with custommers and food and first and for most is to always give the customer a good product and help if needed lastly.Up until this time we had a great time at the pleasure Beach though will avoid this place at all costs

For a theme park restaurant the food was surprisingly good. The all you can eat buffet includes pizza which flew out so was always fresh, pasta, garlic bread and salad. The soft drinks were also all you can drink. It was all refilled quickly and was very good. The prices were very good for the setting.The service was awful as other people had mentioned which is ridiculous given that all they have to do is sit you down, take your money and given you a plate and cup but it did take ages and the staff all seemed to hovver around not knowing what they should be doing.Our only major complaint however was the lack of High Chairs I could only see a small number and all were in use so the 18 month old with us had to stay strapped in his buggy to eat, luckily our table had space to allow this but we could see others similarly so and others where parents were struggling to manage with toddlers on their knees or climbing around on chairs - as this place is based in the young children's area of the theme park you would think they would have a decent number of High Chairs given it is their primary audience.

Good selection of all you can eat pizza which came out regularly.

No toilets in the facility so if your a parent with your children you have to take them all out just so one can do the toilet

Either come earlier or later, not 12 - 1 cos its packed, good food and cheaper than getting a burger meal from a vender, plus toddlers don't pay but still get a plate

Good price, plenty of food. The kids loved it.

We stopped for lunch during our day at Pleasure Bach and preferred here as a large eating area much less crowded than other options. Staff all seemed a little bemused as to what they should be doing service very slow which shouldn’t be the way in a buffet style restaurant. Our server seemed very inexperienced which is fine if just learning job but it then seemed all staff seemed unsure of what they should be doing. We seen a few people leaving as they had waited so long on a server coming as you need to pay in advance and receive plates before you can go for food. We also noticed family at table next to us complaining to management as they paid but server didn’t come back with their plates and refillable cups. We did enjoy the food pizza was very good with good range of toppings. The staffing just seemed very chaotic training definitely required of all staff.

Food was tasty but not much variety. Staff, when we arrived, were not helpful and when we were shown to a table which was too small and asked to be moved, the staff member rolled his eyes.

I had three hungry children and the Big Pizza Kitchen hit the spot. I paid under £15 and they could all eat as much pizza, pasta and salad as they wanted. What's not to like? Food looked tasty enough. Sadly I could not join in as I cannot eat gluten or maize and the gluten-free base they offered is made with maize flour. However, it wasn't too much trouble for them to check the ingredients for me so I could find out whether it was an option for me.I knocked one star off as I would have liked an option of something I could eat. I sat and watched my three children eating and was unable to join in despite the tempting smells. Also I think a little more variation on the pizza toppings might be good.Still a very good value lunch for children though!

Fab food, good deal too. Great service by Steven , well done

We visited as a group of 5, 4 adults and 1 child and enjoyed the 'Buffet Style Lunch' of Pizza, Pasta & Salad.The quality and choice of food was great, we all enjoyed it. The pizza was delicious and there was a great salad selection too.We paid £48, which included refillable drinks.. bargain!

The Margaret pizza looked like shepherds pie the cheese was that rock hard. The best bit was the salad. Wouldn't go back their again

Good value for food and the pizzas were very nice and a good salad bar

Surprisingly good both in value and quality. The young girl who served us was very pleasant and efficient.

Was ok I suppose until one of the waitresses was giving me and my family dirty looks because she obviously didn't want to be there. Won't be going again

Just ok. . Too mu h cheese on pizza, creamy pasta cheap taste

The food was absolutely fantastic and the service was priceless

Rubbish, cheap tasteless pizza which looked liked it was made in a hurry. Never again.

valud for money . really enjoyed it

Surprisingly nice. The buffet was comparable with a pizza hut's offering. Surprisingly in-expensive too, which is pretty good as you're in the middle of a theme park

Firstly, visited Sunday 17th March 2019, 13:30 and it wasn't that busy. 3 members of staff waiting on in the restaurant. One I presume was a hostess, as she didn't seem to clean tables or take orders. The other two tried to keep on top of taking orders, then bringing the card machine, then bringing plates. So yes that's right 3 visits from your server until you can actually start to eat. In between sorting out hungry customers I think they were supposed to be cleaning tables which they just didn't have time. They had no idea who to serve next so I had to grab one as we were being ignored as others came in and got served before us. During this time the "hostess" came over twice telling us we would be served soon.. I thought if she cleaned some tables or helped serve rather than going round telling everyone we would be served soon it would have helped.Whilst we were sat there we saw one table of 11 and 3 tables of 6 leave as they were not served within reasonable time. Total that up, it's well worth employing another member of staff so you don't loose business. At the pizza counter the young man serving didn't seem to know what he was doing, he actually got shouted at my the female kitchen manager whilst we were there as he just plonked down pizza anywhere he felt. He also told my daughter who was waiting for garlic bread that they "weren't doing any until later now", which was false as it appeared a few minutes later. The Pizza kitchen seemed to struggle keeping up with demand in a not so busy restaurant. I hope the service is reflected by the start of the season and I hope they are working towards better service, as the pizza is delicious. If all the pizzas are available there is a variety including a delicious veggie option. The cheese which seems most popular with kids as it's plain literally vanished as soon as it was placed. The pepperoni in my opinion is the best pepperoni I have tasted ever so far. There is a range of salad available which was clean and well stocked and you help yourself to drinks which is good. Overall I was disappointed in the service, hopefully as the season continues this will get better but you need more than two staff for sure. Maybe even they should have a card machine on them so they only take order once?