Based on 3.095 opinions finded in 2 websites
Based on 3.095 opinions finded in 2 websites
Opinions
Terrible the food was shocking chips were cold n burnt looked n tasted like they been sat 2 hours. Chicken sausages and steak burnt n dry could not cut it and the half roast chicken tough n tasteless.
Susan Wilson . 2024-09-11
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Arrived at Air Ballon to Eat was told that they was busy and there was a 45 minute wait for food. Ordered our food on the app and waited. 1 hour later after, a member of our party asked how our order was going, we was told it would be a few more minutes and we would get a free desert. 15 minutes later still no food. Eventually after 1 hour and 30 mins from the start of our order we was informed that they didn't have the vegetable lasagne. Obviously they hadn't even started our order plus why did it take 90 mins to realise they didn't have the food we had ordered. We cancelled our order and left totally disgusted . We usually love hungry horse but this has definitely left a bad taste in our mouth for the future.
Terry Hammond . 2024-09-07
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Very nice food and decent portion sizes
Sophie Millar . 2024-09-07
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Took the kids, Wacky Warehouse is next door. Had a great time.
Peter B. Cunningham . 2024-09-07
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Not been here in years Popped in today ordered food £3.79 for cheesy ciabatta to be served what looks like a child’s portion for 99p. Chips cold Asked for no peas on plate and had about 3 on my plate… How?
ashleigh threlfall . 2024-09-03
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Always friendly & very helpful when it comes to allergies. Keen to listen ! ♥️
Cj . 2024-09-01
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Plenty of choice, well priced, and tasty!
Josh Hill . 2024-08-30
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Beautiful food and fast service thank you.
nina evans . 2024-08-29
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Great value, very friendly and nice food
Tim Barrie . 2024-08-28
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We visited your Restaurant in August 24 during my Birthday weekend. We had previously booked a table for 2 people we were shown to our table the table was sticky and dirty with food on the floor I eventually ordered at the Bar half an hour later our started Arived wich was very over Salted 😝 then our main course arrived my chips was luke warm and Scampi warm Peas cold and Hard .we won't be visiting your establishment again 🤔
Andy Layhe . 2024-08-28
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Never again, went to have a meal with friends, we chose to have the Sunday roast. It was awful, barely warm. they didn't have roasted potatoes left and they sent chips in place. The service was appalling the lad who served us practically just dumped everything on the table. Never asked if we needed anything else like sauces etc. Avoid if u don't want to waste your money
jan walker . 2024-08-27
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What let this place down was the ladies toilets. Both sets of toilets either side of the building had either a broken lock on the door or no toilet paper and no soap in the dispensers. Really not on in an eating establishment.
Lou P . 2024-08-27
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Cool little play area. Decent breakfast not too expensive. Kids enjoyed themselves
Sean Goggin . 2024-08-26
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Came for breakfast, the woman in charge was nice enough clear and lovely. However even though it was open had to wait till after 10 for food, couldn't accommodate scrambled egg instead of fried on kids breakfast.. with the chef shouting from the kitchen 'does it say that on the menu, then no!' Had run out of breakfast items and told we could substitute but were told no when we ask for the other items in place, kids having to eat else where. Very disappointed as don't know our way around here and thought with the hungry horse name it would accommodate everyone.
Georgy Johnson . 2024-08-26
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Toilets broken. Food took forever whilst quiet. Food presentation and service worst i have come across to date!
Jesse Dootson . 2024-08-25
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The food here is shocking, really not worth the money. Half a chicken is a quarter, corn on the cob was freezer burnt, white and not edible and both men’s toilets not working. We went here due to kids play area and it shut at 1500. Something really needs to be sorted out if this place wants to survive.
Scott Spencer . 2024-08-25
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Used to be good there , but things have changed, wont be going back.
Jackie Channon . 2024-08-23
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The food was disgusting! Couldn’t eat it. They wouldn’t allow any changes to menu (asked for no pickles) . Loads of the menu unavailable. The meal I had was like cold cat food. Bar staff were friendly but had to wait a while to be served although it was quiet. To top it off the play area was closed. Won’t be returning!
langleylaura . 2024-08-19
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Really enjoyed the food, was a good ending to our day in Blackpool
Dessy Odonnell . 2024-08-17
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We stayed at premier inn and came to the air balloon for breckfast, where the staff are very helpful, and also has a wacky warehouse to keep children occupied. Pub was very clean and tidy.
Emma L . 2024-08-17
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Just moved on the area come here alot kids love wacky and food is good 🤌🏾
Daniel Harrison . 2024-08-17
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Great place to take your children. Friendly staff and lots to do at the play area. Food is also good for children!! Lots of fun
Yasmin C . 2024-08-16
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Fantastic for children and the play area is clean and friendly which lots of room and space for small children and adults.
Rebecca K . 2024-08-16
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Came for a meal with family visiting from down south and the food was very good and service was spot on and we all enjoyed our family meal
Merlin F . 2024-08-15
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Great food. Friendly staff, love the curry Wednesday.
Paul Hardy . 2024-08-15
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Came here for the kid's play area, which is good and the beer is good. Food is average at best though.
Jonny . 2024-08-15
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I loved this place I had an all day English breakfast chips toast slushy and I had a fizzy water melon drink If you come here you will enjoy yourself I even saw some claw machines and I had a big bowl of ice cream I loved it
Caitlin Smith . 2024-08-13
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They were very busy due to the Air Show, so I was prepared for the wait times to be high, though several items on the menu were unavailable. The food was good and the staff were great.
Keith Dunbar . 2024-08-13
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Extremely disappointed, very understaffed, I'd say easily needed 1 more in the kitchen and 2 more to run the food. Very poor! Very much doubt I would return.
brian campbell . 2024-08-13
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Nice restaurant, clean and good food at a reasonable price.
Andy F . 2024-08-13
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Nice friendly atmosphere staff are efficient and welcoming, the food was lovely but they didn't have what I wanted but quality of the food made up for this.
Andrew Smith . 2024-08-12
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Best Hungry Horse food I have had for years and the Staff were very professional and efficient.... Keep it up!
Mark Roberts . 2024-08-12
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Food was lovely. Alot of different foods not in stock and not a large variety for larger kidd menu. But food was good
Sarah Lou . 2024-08-12
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Great atmosphere friendly staff good service the food was delicious 😋
Chris Thomas . 2024-08-12
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Good food and fast and friendly service my daughter liked the play area too which is in a separate part of the pub. My only negative is I ordered a large cranberry juice and it came in a very small glass not sure what the regular would come in a little disappointing for over £3 per glass I.
Dom H . 2024-08-12
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We came to the hot air balloon after visiting Blackpool Zoo. A gentleman was stood around near the doors but didn't say anything to us so we just sat in some available seats. We ordered our food via the app and whilst waiting on our drinks we overheard staff talking about us and where we were sat. A party that had booked came in and we heard staff talking about where we had sat. Again, when we came in and sat down the gentleman did not say anything, there were no signs saying wait to be seated, our gables had no reserved signs on them and all the hungry horse pubs we've visited have always been help yourself to a table. Our food came and the quality was not great, they brought all the adult meals before the children's so, adults were having to share their food whilst the children waited. A few people had the same dishes yet all looked different and some had bits missing such as cheese on the hunters chicken. They did not have many options for pescatarians/vegetarians due to having items out of stock. So the pescatarian with us ended up just having the cheesy chips and bread, which staff forgot to bring. When they finally arrived after having to ask for them, they had around 3 grated pieces on and consisted of around 10 chips that tasted like they'd been sat under a hot lamp all day. The bread was rock hard and felt stale. We ordered ice creams for pudding, they brought two ice creams out of 10 and then around 5 or so minutes after we still had not received any more so went and asked. Another 6 then arrived after asking. We waited again and after another few minutes had to go ask again, where the other 2 were. We finally had the final 2 ice creams come after asking again. The service was extremely poor, the quality of food was not great and was dishes were inconsistent. They did not even seem apologetic when forgetting dishes. I'd say to avoid, especially if you are a bigger family/group.
Frankie H . 2024-08-10
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As nice as the staff were, It seemed like they were nearly out of just about everything... As someone who works in a separate restaurant for the Greene king chain I can say there's almost a reoccurring issue with the Food as well as how it's prepared. I saw a 2 month old review mentioning how the sausages looked old and I definitely got to experience that myself, You could almost say they looked microwaved... Gammon was overcooked, and looking at the leftovers of the nearby table the meat didn't look right which definitely explains why so much of it was left. I'd recommend checking out Blackpool's wetherspoon as opposed to honestly any Greene king pub restaurant in the area.
GreenDel . 2024-08-07
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Went for dinner yesterday after a hospital appointment wish we hadn’t bothered. The service to start was slow only one person taking orders at the bar. Was not told there was a 45 minute delay on food orders so. After waiting an hour I went to check the manager said it was being dished up and on the pass. We were sat next to the kitchen when I went back to my seat we heard her shout rush on table 36 and we still waited another 20 minutes the food was a mess when it was put on the table the steak was well done when asked for rare to medium the chips on the keema stack were cold the curry Samos were burnt and too hard to eat and the keema was oily and tasteless. The tables were grubby and sticky and the unattended children running around was a disgrace if my children had done that when they were small they wouldn’t have gone out for meals All in all I will not be going back for another meal there
Tracey Coulson . 2024-08-01
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We always come the air balloon when we visit Blackpool. The food is aways good value and the Grandkids love the wacky warehouse and the outdoor play area.
Antony Mullin . 2024-08-01
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Very nice good. Standard was good for a Hungry Horse and staff good.
Amanda Franklin . 2024-07-31
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Do not listen to the negative reviews on here. Yes maybe there is a time where they dont get things right for some circumstances but this is a GREAT pub with GREAT food We stayed at the premier inn next door for the night Thanks!
Shane Read . 2024-07-30
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Great food, drink and great staff
Ant Bailey . 2024-07-23
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Ate here a couple of times whilst having a weekend in Blackpool with the kids, staff are lovely and very accommodating, food is nice each time we’ve been for evening meals and breakfast, I would definitely recommend and visit here again, they also have indoor and outdoor play area for the kids
debi clarke . 2024-07-21
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I came into the wacky wharehouse last week and was looked after by the lovely Tyanna. She couldn't do enough and had such lovely manners for such a young girl. She never stopped and was brilliant with the children I brought in. Def a 10/10 for her.
Suzanne Cartwright . 2024-07-19
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Never understand why this place is never busy it's always been a pleasant experience whenever I have been before. Service is always very good and the food is tasty. Our most recent trip was a weekday lunchtime
V Baginski . 2024-07-11
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We love the Air Balloon, the food is always spot on, great prices. Good deals, friendly staff. Kids play is fantastic.
Laura Crawford . 2024-07-10
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Me and my partner came to have a work lunch and the staff were lovely as usual and the food was great like usual as well. I am continuously amazed by the quality and experience that the air balloon offers
Stacey Davis . 2024-07-09
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Very enjoyable friendly staff lovely food
Isabel Shaw . 2024-07-09
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Great food and good drinks prices. Staff always friendly and helpful.
Matt Woodall . 2024-07-01
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Great food, friendly staff, good prices. The under 5s section was full of big kids being very rough, throwing and hitting each other with equipment. Very small toddlers in there. An accident waiting to happen, no one seems to man it and reinforce rules.
tracey wilkinson . 2024-06-29
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AVOID AT ALL COST The staff who served us was absolutely incompetent , had to keep repeating what we wanted to order and still forgot to give us our coke which might i add was £3.40 , daylight robbery, my daughter wanted to treat me to a nice meal so I decided on the Korean chicken burger which came with salt and pepper fries , the chips looked anaemic, warm and undercooked, the salt and chilli seasoning was piled onto one section of the chips which made them really powdery , worst chips I've ever had in my life My daughter ordered new York chicken which was basically chicken breast with no cheese on top , bland and warm , she said it was disgusting and ended up being sick in the toilet my grandson ordered a cheese and bacon burger which came with no bacon , the guy then brought up some strips of fatty bacon on a side plate , I made a complaint to the lady at the Counter after we ordered and paid for the sticky toffee pudding to be told 15 mins later there wasn't any , she was totally blasé and didnt seem to care or even apologise about my complaint about the food , she gave me a refund for the sticky toffee pudding which we never received and I told her we wouldn't be back again and maybe looking for a new chef as this one could clearly not cook The customer service was appaling My daughter works extremely hard and wasted 25 pounds on this garbage They clearly don't care about the quality of food or the presentation !!!!!!!! DONT WASTE YOUR MONEY
Yvonne Anderson . 2024-06-28
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Absolutley terrible food, staff didn't care. 3.40 for the amount of coca cola is ridiculous. Used to be good but has gone really down hill last couple of visits so won't be returning.
Kayla Isaacs . 2024-06-28
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Staff made the trip, food is as you'd expect from a Greene King, fairly priced food with a car park.
Andy Calderbank . 2024-06-25
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Where do I start, the food is not the best Typical microwaved food. Even the dog would stick his nose up at it. And when u ask for a pint of coke u get it filled 3/4 But are charged 3.40 a glass The staff are not very happy, no customer service, check backs on food ect.
Dominic Holliday . 2024-06-21
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We had a great trip to Air Balloon. Kind staff, efficient service and the food was great. Will definitely be visiting again!
Keira Barber . 2024-06-19
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Brought our grandchildren to the wacky here today it was empty my son wasn't feeling well so he had some sleep on one of the benches the duty manager came in and shouted very rudely can't sleep here her attitude was not very professional and when questioned about it she was still very rude saying it is what it is...very disappointing visit.....
Deb Birchall . 2024-06-18
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Very pleasent experience, friendly staff and quick service. Great for the kids with an outside and inside play area.
Kieran Cheltenham . 2024-06-15
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Always happy to come to Air Balloon. The kids enjoy the play area and mum and dad can get a bit of peace
Carl Wilson . 2024-06-15
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Fantastic service, staff friendly, food nice, hourseshoe doughnut was amazing. Only issue was the table opposite us who where very load and annoying, nothing against the place.or the staff
Mike Ford . 2024-06-15
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staff are friendly and my boys are always happy when they go no problems :) and food was great 😊
Casey Singleton . 2024-06-10
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We were looking forward to our Roast Dinner as it was really good when we came last year. This time my turkey had a hard edge all around it, making it almost impossible to cut, the mash tasted like smash instant potatoes, there was one piece of hard cauliflower, with hard green beans and peas, burnt dry roast potatoes served with a jug of lumpy gravy !! Had a glass of Merlot red wine which I didn't finish, unusual for me !! as it tasted really rough and burnt your throat like paint stripper, please stock some decent drinkable wine 😞
Jill Liversage . 2024-06-09
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The seats need recovering or a very deep clean. The menus were sticky and grubby. I had sausage mash and beans. The sausages were split open and dry. The mash was yellow and rubbery and the beans looked like they had been sat in a Bain Marie all day. I sent it back because it wasn’t edible. My mums mash was the same. The gravy was that thick it couldn’t be poured. My daughter’s chicken strips and wings looked like they had been cooked hours earlier and dried out. However she ate hers but said it was very dry. Mum and I had our mash replaced with chips. However, it wasn’t chips we wanted. We ate out as a treat and left feeling very disappointed. No one apologised for the quality of the food. Even when it was returned “fresh” it still wasn’t great. Shame because we’ve been before and enjoyed hot fresh food in the past.
Sarah Moyle . 2024-06-08
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Ordered easily via the Green King app and drinks were served very quickly with food served a short time after, could not have asked for it any quicker really. We called mid afternoon on a Saturday and it was fairly quiet when we arrived. Have been before but not for some time, would recommend food and service.
Michael Billington . 2024-06-08
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Nice quiet atmosphere pain o chocola was a bit raw in the middle, sosages werent so suculent but was nice experience
YourNansCurtains . 2024-06-08
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Quality food and service from the staff especially luke who works very hard
Aaron Mcgarry . 2024-06-07
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Called after a fun day out in Blackpool. Recommended by my son in law who to be fair was a bit dubious as he'd had a bad experience the last time he went. We found it really welcoming and we are a large family. They seated us all and the food and service was great.. I'd definitely return.. good value for money too ❤️
Julie Whalley . 2024-06-05
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We arrived for breakfast just after 8.15 am, so enough time for breakfast however was awful, dried up Sausage and looked old,maybe warmed up please see photo and zoom in , lool at the freahdbd⁰Thie is the worst experience with the Premier Inn breakfast we've ever had. If was not.worth the Was also disappointed to have sachet coffee only on offer, no filter codfee or cappuccino,s . It was not worth the value of £10.99 each, there was 2 of us. The fact the actual restaurant Air Balloon had a menu out for Breakfast , full English £4.99 & Lattes and Cappuccinos for anll extra £1.50 , it would of been wiser to order from the meni. The staff conversations were all about there hangovers ???. Kind.regards Tracey Jones
Tracey Jones . 2024-06-03
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Great place for the kids Friendly staff
Jemma Jones . 2024-06-01
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Good food. Friendly staff. 40 mins for food
Victoria Nessworthy . 2024-06-01
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The food is great and the service was really good
Louise Mcintyre . 2024-05-31
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Great food, kids had lots of fun in the play area all clean and tidy.
David Burrows . 2024-05-30
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Not good did not expect a lot for a hungry horse but even fell below our expectations of not a lot starters arrived chicken wings instead of wings and things obviously not listening or not interested mains arrived burnt gamon burnt chips a rock hard egg the other main including horrible micro wave mash rock hard steak pie the dog ended up with more than us
barryb H hoskin . 2024-05-30
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Stopped on the way to our hotel. The food was amazing
Leyton Williams . 2024-05-29
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Terrible, don't bother, service Terrible, food none exitisent, miserable staff, ran out of food, never left a review, but after 4 time's, can't help but let everyone know not to bother as they don't care,
Hls Cleaning . 2024-05-26
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Food was good. The crown burger was something different but tasty.Place was clean , atmosphere was good.
Timea Gabriela . 2024-05-25
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Food excellent and staff were very accommodating.
Denise Ashton . 2024-05-22
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Went in for a lovely meal with my partner. Such a lovely atmosphere. Great food. Dog friendly would definitely return.
ej win . 2024-05-19
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Lovely welcome from staff plus great service. One of the best coffees I've ever had
kim richardson . 2024-05-17
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Great location. Lovely staff . Good prices and good menu . Park for kids and too . Also do blue light discount.
ANT LAWTON . 2024-05-15
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Staff at air ballon very pleasant great value for money
Liam chenery . 2024-05-13
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Useful family pub/ restaurant for families. Good range of basic pub food reasonably priced. Hard working pleasant staff & plenty of parking even on Bsnk Holiday Monday.
Barbara Scott . 2024-05-06
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Very good food very nice clean establishment plus a wacky warehouse to play whilst waiting for food.👍🏻
Poppyleigh Burke . 2024-05-06
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Bit disappointed they ran out of all roast dinners at 4.40pm on a Sunday and it wasn't busy, also toilets dirty. Apart from that staff friendly and second choice meals were fair for the money.
stuart bell . 2024-04-28
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Fast polite and great tasty food unbeatable prices
Alan Bates . 2024-04-28
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Ordered 4 adult meals and 2 kids meals. Food and drinks arrived in a good time and was hot and very good value for money. Bonus that there’s a whacky warehouse attached!
Michael Parker . 2024-04-27
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Food was mixed, not high quality but I suppose that’s not what you expect from this kind of place. We got a deal on food so what we did get was good value for money. Service was really good and would visit again
Danyelle Greatorex . 2024-04-24
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Great place for kids or a quiet drink late on.
Andy . 2024-04-23
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Me and my family visited the air balloon for lunch. The food was such good value for money and the staff were so attentive. They had a wacky warehouse too which kept the kids quiet! We were served by Martin who was so polite. Thank you we will be returning again!
Leanne Hughes . 2024-04-22
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Had the chicken & smoked bacon wrap, a simple meal that was absolutely delicious! I may have a new addiction! The staff were very friendly, and the service was great.
Leanne Hutson . 2024-04-21
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Great staff, great service. My little boy absolutely loved the Wacky Warehouse! We’ll definitely be back!
Amy Greaves . 2024-04-20
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Had halloumi fries and chicken strips whilst our son played in the Wacky. Food was great and he loved the play area. Thumbs up
Andros Wilson . 2024-04-20
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Amazing food but toilets are mucky
Harry DUGDALE . 2024-04-20
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Was very busy and we were told was an hour wait before we were seated. We chose to stay. Staff were still polite and gracious even though it was busy. We were served in 40 mins but kids had to wait a further 30 mins for icecreams. Easy to get to with ample parking
Michelle Vance . 2024-04-16
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Great family dinner. Would definitely return!
Imran Hussain . 2024-04-15
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Speedy, and very friendly service. We enjoyed our visit here!
Ben Wood . 2024-04-14
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Food was ok but do think play area should be free if you've eaten there.....even if only for an hour slot.
Jane Channing . 2024-04-14
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Bad. Really really bad. But then it's a Hungry Horse, not fine dining
Gary Johnson . 2024-04-11
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Took the grandkids to wacky warehouse they loved it and we also ate there and the children ate for a pound . Can't beat that.
Barbara Eaves . 2024-04-08
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Been to this place a few times and yet to see any improvement. Was 5 minutes late to a booking one time and then told we are full.
tyrone tunnicliffe . 2024-04-06
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Went for lunch and they had no fish for fish and chips so I had scampi the chips were not great and the mushy peas left a lot to be desired with this I had lime and soda which had very little lime, I can't see us return.
Nigel Birch . 2024-04-03
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280 Opinions
Went to try Papa John's as a walk in customer. Ordered one pizza a couple of sides and a dessert, I nearly fell through the floor when it came to £51.24 with discount !!!!!! Yes you read it right £51.
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Great atmosphere and lovely welcome by the staff. I would never usually have gone to a pub like this however after hearing some great reviews since they have started serving food - thought I would giv
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