Based on 1.046 opinions finded in 2 websites
Based on 1.046 opinions finded in 2 websites
Nº 106 in 319 in Cannock Chase
Opinions
Food is really hit and miss, eat here a couple of times a week, often don’t get extras that’s ordered with meals (waffle fries, fried egg etc), stale tortillas seem to be a common occurrence too. But often it’s simply excellent, guess it depends who’s in the kitchen. Their steaks are normally fantastic. No complaints over atmosphere and service though, both are excellent.
Cmdr Flint . 2024-11-07
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Recommend food, nice coffee too brilliant place.
Karl Hinton . 2024-11-02
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Lovely food ,great value, we had chip shop platter,was amazing, cooked by Ann. Lovely friendly staff, Nice beer as well.
Tom Boyle . 2024-10-29
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Nice surroundings pleasant staff but food came out cold. Had chicken tikka masala and a mixed grill. Chips cold meat cold and naan breads not cooked properly. Maybe an off night but won’t go back.
Martin Woods . 2024-10-26
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First time I used this place staff very perlite and present
Robert Clark . 2024-10-17
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Went for lunch with a friend and had the small plates deal. Used the app to order, staff all lovely, tones of food, great choice and value. Wil be returning. Nice busy atmosphere too
Geri Marron . 2024-10-15
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Prompt friendly service. Regular pub grub. Nothing special but good drinks choice.
Sue Sindrey . 2024-10-09
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Nice place, cheap and cheerful 👍
jonathan crick . 2024-09-22
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Terrible food didn't have half the menu on a busy Friday. Ridiculous but obviously not bothered.
melanie parker . 2024-09-03
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Very vibey atmosphere, warm and welcoming! On hand service and a family loving environment. Great food and drinks x
samantha smith . 2024-08-29
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My wife and I went shopping in cannock town centre and treated ourselves to lunch . Very friendly staff serving drinks and took our order pleasantly surprised how clean the pub and table was as this hasn't been our experience in pubs in this area before. Food was hot and a good portion a full mixed grill and all day breakfast great value and treated our selves to desserts as mains was so good 👍 😋 thank you very much we will definitely return
David Hunter . 2024-08-28
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Family Friendly pub. Great disabled access with plenty of room for wheelchairs.
Hayley Smith . 2024-08-28
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Had a light lunch it was good well presented friendly helpful staff enjoyed our meal
theresa taylor . 2024-08-16
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Got orders wrong, and another time one meal didn't turn up ,prices gone up too
Penny Jones . 2024-08-03
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Staff are nice and the prices are reasonable. Thanks
LITTLE PIG LITTLE PIG . 2024-07-30
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Busy pub In a good central location food was good and cooked fresh
Allan Mcdaid . 2024-07-27
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Great atmosphere, tasty food and cocktails at a fair price.
Julie Williams . 2024-07-13
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Food is Basic but well presented service was very good & the Atmosphere was OK but not over active
Michael Crick . 2024-07-02
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I must say I was pleasantly surprised from the food here I had fish and chips mushy peas.. The service from the all the staff (waitress, bar Staff) was 100 excellent could not fault them at all 👏 . The fish well what can I say I have eaten fish in Cornwall & devon and it was top notch fish served here , batter was light & crispy beautiful cooked and very tasty , the mushy peas was as good as most places I've eaten in 4 out of 5 , the chips was very fresh and tasty just not enough of them shame really, my hat is off to the cook / chef you deserve all the credit you get because it was very nice food all round , I will be returning and I will let people know about the food here well done to all the staff who worked here today .......
John M . 2024-06-20
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Staff always pleasant and food great for the price..
Ruth Williams . 2024-05-31
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Can’t have alcohol and they brought me the alcoholic version. No mango chutney for the curry. Dessert should have come with ice cream and it came with cold custard. Dessert was cold. Waitresses not bothered. Ask them to turn sound up on TV, said they would and didn’t. Allowing an old bald bloke to swear at the top of his voice in front of children. Poor
Matthew Gaunt . 2024-05-25
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The food was great and the staff was pleasant
Outrage Gaming . 2024-05-21
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Food was outstanding, as was staff and atmosphere, will definitely be coming again 10 out of 10 highly recommend.
Harvey Goodwill . 2024-05-16
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Had many a good meal here Great atmosphere, very chilled and relaxed. All staff very welcoming, very clean pub. Would recommend.
Colin Daly . 2024-05-12
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Nice food very friendly and helpful waitress
Richard Jones . 2024-05-08
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Superb food and excellent steak staff really friendly will definitely visit again. Havana, Tash and Anna gave a lovely warm welcome
wendy carr . 2024-05-04
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Didn't have any food...not comfortable...
Gel Jones . 2024-05-03
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I remember going there once and fair play to the girl that delivered the food to a table with older man and his family I presume, he tried to smack the servers bottom, but she must be used to him coz she swerved quickly and he missed, she took it all in good faith and the old man was a tad disappointed. His daughter or granddaughter can burp for England without any embarrassment. Imagine having to serve them or sit next to them. We'll done server.
Ricecrackers . 2024-04-28
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Anna the mangeress is fantastic nothing to much trouble.Very approachable,really lovely.Lucky Cannock has such a fantastic place that's so well run
Clair Walklate . 2024-04-27
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Beautiful food and drink xxx nom nom nom xxx
Natalie Clarke . 2024-04-26
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The staff are amazing even when they are rushed off their feet. Always attentive friendly and the atmosphere is great. I’ve been coming here for 20 years x special shout out to sammy p lovely inside and out
ghost boy90 playz . 2024-04-26
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Food was served piping hot and tasted lovely and fresh, the staff was lovely especially the lady who brought the food, she’s always polite even towards my children (sammy) always lovely to see her :)
Amanda John . 2024-04-26
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Attend weekly quiz on Thursdays.
Carl Tooth . 2024-04-21
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Gemma’s customer service was amazing
chloe capewell . 2024-04-20
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Amazing place! Food is really nice. Staff are really friendly esp Donna she went above and beyond for us. Love going here even with the kids as they have special events on for them.
Billy Barr . 2024-04-20
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Absolutely amazing service, I ordered drinks at the bar with outstanding customer service from olivia, welcoming,greeting and extremely polite I would recommend the merchant to anyone, Sarah was working also non stop
Erasmus Reece . 2024-04-19
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The staff were very friendly and very helpful and food was served quickly
Lizzy Brown . 2024-04-17
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Great food Very friendly staff Great prices
Claire Yates . 2024-04-16
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Amazing staff and food. Nice atmosphere, staff are kind and welcoming always ask if the food and drinks are OK.
Alisha Jane . 2024-04-15
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Friendly service and the food and drinks were all good.
Emma Rowley . 2024-04-14
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Came in today and had lovely service from olivia
Racheal Duffy . 2024-04-14
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Had a lovely service of Olivia today in the merchant very helpful and always smiling
Jamie Turner . 2024-04-14
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Been here on a couple of Saturday afternoons just lately a few beers and something to eat would highly recommended.
Stuart Archer . 2024-04-13
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Food was amazing. Staff really friendly. Would come here again.
Dannii Burton . 2024-04-12
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Friendly staff, good food, quickly served, overall good experience
SparkyZapz . 2024-04-12
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Olivia and Eleanor have gave a superb service great manners and conduct towards me and my family. They have gone above and beyond to provide a satisfactory dining experience. The food was amazing.
Mason Thacker . 2024-04-11
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Always served with a smile by Olivia always makes us feel welcomed food is great for pub grub and most staff especially olivia and Emma for out there way 2 help
spring Bonnie gamer bringing . 2024-04-11
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Food is always well cooked Staff very friendly and helpful Pleasant place to be in
Tracy Colley . 2024-04-10
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Lovely meal and drinks all in a pleasant atmosphere- thank you - Skye was great
Andrew Potts . 2024-04-10
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Lovely service, today by Havana very polite and friendly
natalie raybould . 2024-04-10
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Lovley clean place food is fab and service off sammy was excellent
kirsty varty . 2024-04-10
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Bar staff are polite and friendly, Sammy was great who served us. Always have a good meal and drink. Thank you again. Dani x
Dani R . 2024-04-10
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service and bar staff were friendly as usual, our servers sammy and havana were lovely. would highly recommend
Antonio Garcia . 2024-04-10
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Sammy Pugh was fantastic friendly welcoming
Kerry Williams . 2024-04-09
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Fantastic food at great value, staff are very friendly and welcoming, Chloe stood due to helping my elderly grandparents
Karl gaskin . 2024-04-09
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I came to The Merchant and was greeted with a calm atmosphere during breakfast time, with two staff members named Tash and Sammy being those who served me. The service was amazing from both!
Owen Dyson . 2024-04-08
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Good food, good service Thanks Donna!
andrew harris . 2024-04-08
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Reasonably priced good food with good drinks. Great service from Donna. Would recommend to others!
Luke Walker . 2024-04-08
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Great food, friendly staff, especially Donna, place was nice & clean,great night out! Will be back!
Karen Wilmshurst . 2024-04-08
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Food and staff are great, always made to feel welcome,Donna gave us great service with a smile, I'll be going back again
Mathew Higgs . 2024-04-08
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absolutely lovely food and fast service
Mollie rodgers . 2024-04-08
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Great service and friendly staff. Can’t recommend enough 😎
I’m touching Myself tonight . 2024-04-08
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Spent multiple lunch/evenings at the merchant in Cannock x food is always spot on and great value for money x the staff always go above and beyond especially Donna x
olivia Langley . 2024-04-08
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Went for breakfast today 😋 lovely staff are so friendly and food is such grate value really attentive and friendly
Jade Amison . 2024-04-08
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The food was served nice and hot and staff was polite and friendly
Andrew C . 2024-04-05
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Had breakfast here, a good portion of food very tasty. The restaurant is clean and tidy, the servers are pleasant too.
Dawn Kinsella . 2024-03-18
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Visited for breakfast with daughter and grandson. I had traditional daughter had breakfast burger and grandson had sausage and toast. Food was well cooked, hot and well presented. The girl who served us was very friendly and helpful. It wasn't overly busy but felt comfortable
Karen Powis . 2024-02-13
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Went for a family birthday meal, table of 11. The food was lovely, cake out really quickly. Had some picky children but all orders were correct, and the team couldn't do enough for us. Will definitely return
Mrs P . 2024-01-21
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Lunch time january specials 5 pound pp.great value.
Janice Copson . 2024-01-09
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Garlic bread wasn’t cooked properly, they didn’t bring out one of the drinks and took us 15 minutes to get someone’s attention, when I went up to the bar couldn’t even get a word in was told to go to the back of the queue which was far too long to get a drink that I had already paid for, the staff were just rude, the girl who brought the cutlery to the table pretty much slammed it on the table and walked off
Ally Williams . 2023-12-30
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We asked for the fish and chips but they had sold out so had the scampi instead which was very yummy. Service was very good
Sandie Gibbons . 2023-12-11
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Best value breakfast in Cannock, lovely staff
robfalcon19 French . 2023-12-01
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Went to meet family and friends for a quiz night. Had a lot of laughs and a great quiz on a Thursday and Friday night.
Steve Porter . 2023-11-19
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Been to this pub now a few time and normally have a good experience. Went for lunch today as always the staff were really friendly even though they were mad busy but unfortunately the food was not up to the usual standards. Had to wait over 40 minutes which even though I was on my lunch break, I wouldn’t have minded had the food turned up and was editable. Ordered 3 items from small plates, chicken goujons and hunters BBQ chips. The goujons were overcooked and the other was soggy chips due to the change from grated cheese to cheesy sauce. Not liking the new menu and hope it’s just here for Christmas. Had it not been for the friendly service by the staff who were so busy and the fact we’ve had nice food from here in the past, if it had been my first time to this pub it would put me off going again.
Racheal . 2023-11-07
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Went to watch rugby, reserved us a table next to big screen, had the volume up too! Very helpful, great food.
Darren Lloyd . 2023-11-03
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Was in cannock over the weekend for the boxing. Went here for our breakfast. Saturday and Sunday, the food was nice, and the staff were very polite and friendly
Alan Humphries . 2023-10-24
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Seemed ok like a nice place to have a family meal but I thought it was over priced. £3 for 330ml of Fanta ect
courtney wright . 2023-10-23
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The staff are wonderful, helpful. We’d actually gone to another pub to watch sport and the manager sent us to The Merchant. The ladies behind the bar were absolutely wonderful. Thank you ladies 😘
Kim Edwards . 2023-10-21
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would rate it a 0 if i could the fat lady made me leave just because i am young and look young then rang the police on me after i told her too move away from me
Fern Nicole . 2023-10-19
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Food was good. Staff friendly and welcoming. The only down point ws the child wailing away in the next booth.
Ian Anderson . 2023-10-13
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We've only had breakfast here so far but it's been really tasty every time. The breakfast burger on a brioche bun is 🤌. The staff are really friendly too. Will continue to go here.
Matthew Chapman . 2023-10-13
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Large open plan pub, big screens for sports, large selection of drinks with a variety of on tap beers and ciders, nice food and good service.
Andrew Naylor . 2023-10-04
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Staff go out of their way to make the visit one to remember. Food was excellent, quickly served and it was hot as well. Pleasant and friendly atmosphere. Well done!
Anne Stevens . 2023-09-26
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Staff very friendly, pub itself is OK.
Chris Bartram . 2023-09-26
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Good pub, good prices for drinks friendly staff and patrons.
Gemma Handley . 2023-09-20
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We visit the Merchant twice a week for quiz night! Having only loved to Cannock less than 2 years ago, we have found the pub friendly, welcoming and great food. The staff are always smiling. We especially enjoy the SpeedQuizzing on Fridays with Ash. They are fun, engaging and the bonus rounds are always exciting! 😀 Would definitely recommend visiting!
Corinna Smith . 2023-09-15
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Staff are excellent, always friendly, helpful and with a smile. Food is always good with great service. Quiz nights on the Thursday(pen and paper) and Friday(speedquiz) each week are great fun with a fantastic quizmaster, lively and inclusive atmosphere.
Daniel Densley . 2023-09-15
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Come for the speed quiz every week, we love it! Ash is great and all of the staff make the night enjoyable x
Kayleigh Smith . 2023-09-15
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Its the best pub in cannock, for staff, food and an excellent time
Mel C . 2023-09-11
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Amazing place to grab a drink and some great food
paul richardson . 2023-09-03
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Food spot on truly hats of to the chefs bar staff friendly helpful and ready to go above and beyond and the price of the meals well you defo get your moneys worth and sort of like loyds prices 10 years ago I love going in here I tell everyone about it all the time there was only one thing wrong with it the last time I went in there was a load of fruit flys I had two go in my drink and was flying around the food killed the mood abit but carnt win them all lol still good it a 10 out of 10
Ricky Rudd . 2023-09-01
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Me and my wife love coming here the menu as plenty of choice San Miguel on tap and good service 👌.
David Stringer . 2023-08-30
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Love coming to this place for breakfast with my wife, great service and food, staff are polite and helpful, very clean tables and toilets unlike some other pubs close by, will defo be back thank you
Dave Baggott . 2023-08-27
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lovely woman called tash served us was very helpful xx
skye nicholls . 2023-08-11
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excellent service and food 👌🏼👌🏼
finn hollingworth . 2023-08-11
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Lovely food , great staff and really good value
Caroline Shore . 2023-08-06
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Very disappointed food wash terrible, been going here for years but Thursday 3rd August my family sat at table 3. Came to order food no lasagne ,, no katsu chicken! So ordered 10oz gammon which meat was off,, steak and ale pie couldn’t even cut pastry’ with a steak knife. , garlic bread cold hard and burned around edge ,, chips where sired not hot. Egg was hard not runny. Paid £55 for food the woman said I can refund you for 2 dishes of £17 ,, should of been a full refund ,, gone there for years never encountered this before. Also waited 27 minutes for ice feeders for my granddaughter
julie walker . 2023-08-04
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Called in on spec.A wide ranging menu with adult special offers .We had Scampi and Chips and Lasagne ,garlic bread and side salad . Followed by dessert of Chocolate Fudge cake and Ice cream and Apple biscotti pie and ice cream. With drinks.Good food friendly staff and great price .
J Hfx . 2023-07-19
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First time we have been in the merchant, it was very busy but my husband and I managed to get a table. My husband decided to have the full breakfast, and when I say full, that's exactly what it was. I felt sure he wouldn't be able to eat it all, but he did. He said it was delicious 😋. I had scampi, chips and garden peas. It was ok, but I thought the chips were a bit dry. But it won't stop us from going back. The staff were very attentive, and the service was excellent 👏
Val Wheeler . 2023-07-10
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Poor service from most staff over cooked steak heard other tables complain about their food,
Laura Jane Wells . 2023-07-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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182 Opinions
why does it take 3 people to make a sandwich and then another worker on the till, they make it so much more difficult having to communicate from one to another between 4 people for a order confusing them selves. that’s just besides the food, it was “toasted” and was like someone put it in a microwave the meat was still cold and bread slightly warm and the portion sizes were so minimal. then to make it even better the bread was like a flatbread it was thin and horrible,
106 Opinions
I went there and the food is so delicious and have never been better go and get your meal or you missing goods the fish is wonderful and the chips are the best it made my family happy and they even do online services. BEST CHIP SHOP EVER!
277 Opinions
Very friendly welcome 😊 room 9 was noisy from a whirring above, plus coming-and-going. Although advertised as having air-con, our room didn't have it, so a bit too warm for us. But the room had a nice bath tub (though the noise from the extractor fan was overwhelming.) Room television too small to view. We had a nice meal in the Brewers Fayre.