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4.4

Based on 647 opinions finded in 1 websites

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Nº 73 in 271 in Fareham

CUSTOMERS TALK ABOUT DISHES WITH..beautiful
Score
OpinionsNoteGoogle6474.4

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We enjoyed Afternoon Tea this afternoon at this lovely hotel. My mother is a wheelchair user and the staff were friendly, warm and approachable. Nothing was too much trouble. I would highly recommend this establishment for their customer service, going above and beyond . Thank you for making my mother's birthday special.

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Kay Green . 2024-11-22

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Had afternoon tea on a Saturday. Was quite busy and the atmosphere was good. A solid afternoon tea, scones were delicious and very well made. Sweet treats were very, very sweet, I personally felt they needed a bit more balance, fewer desserts with a glaze on. Sandwiches were tasty. Once we had been served our tea stands service seemed to ease off and the bill wasn't right at the end. Otherwise an enjoyable afternoon.

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Nicolé Nelson-Esch . 2024-11-20

MORE AT Google

A stunning location and attentive service by well trained staff. There's ample car parking. The welcome greeting by Anna on Reception is a welcome start. The "Mansion" is such an impressive setting and gives an instant wow in arrival. The majestic house has a well stocked bar and gives a speakeasy style vibe. The outdoor POD’s are such a great addition for making an extra special occasion. The chefs curate stunning cuisine that's fresh and delicious. The servings are large and cooked to perfection. Our Sunday Roast was amazing and accompanied with traditional items to make for happy diners. Yannick & Management should take huge credit for restoring the original vibe, but now with focus, energy and stunning cuisine with exemplary service. I'll be easily happy to return and enjoy the other tasty menu selections. Well done guys.

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Anil Jain . 2024-11-18

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Coffee & cake in the garden. Beautiful surroundings.

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Rachael Keeping . 2024-10-26

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Had lunch today and it was lovely

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jill sibley . 2024-10-21

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This was my first visit, really lovely grounds and the hotel was clean, the food was great and the service was excellent :) I would definitely go again :)

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Dawn Attree . 2024-10-21

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Good food went out to lunch and ate in the pods, roast was fantastic but when waitress took order she told us what the soup was and then assumed we would just be having the roast and my wife the veggie roast, without individually asking what we would be having, which felt like the choice was made for us, my wife actually wanted to try the vegan bowl but didn't want to complain when, the waitress added the veg roast. Aside from that the food was amazing from the presentation on the meat board to how it was cooked and I can't fault the roast it would have been nice to have some pigs in blankets aswell but they had ran out by 12 when we arrived apparently but that didn't detract from the overall meal, would go again to try more of what they have to offer

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Shae Rothery . 2024-08-28

MORE AT Google

Went for a family event on a Sunday and had their Roast Board..... very nice. The only downside was that the domes get extremely hot even with the air con unit, which did make it uncomfortable to eat in. Staff were fantastic.

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Sam Helier-Davis . 2024-08-16

MORE AT Google

What a beautiful building, they offer different packages like afternoon tea, cheese and wine,weddings, pods. Lovely staff you get the feeling off posh...checkout the ceilings downstairs.

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Donkey D Dd . 2024-08-15

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Currently rooms are being updated but the ones that are completed are done to a very high standard! Beautiful setting, beautiful building, very friendly staff, very helpful! Would definitely recommend!

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Andrea James . 2024-08-13

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Beautifully renovated mansion with excellent facilities in classy surroundings

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Tom Hope . 2024-08-13

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The room wasn't quite what we were expecting but it is a lovely place.

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C G . 2024-06-28

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Had afternoon tea in one of the pods. The waitress was lovely. Food was great (doesn't look a lot when it comes out but there was loads left which they were happy to put in a box for the kids) Tea, coffee and iced coffee were kept topped up. Average price for that sort of thing but the grounds are stunning. Well worth a visit if only for a drink and walk around the grounds. Have it on good authority that the food is great too, haven't tasted it but saw it and looked lovely.

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Sara Berry . 2024-06-26

MORE AT Google

I booked a pod experience for my mother's 80th Birthday. The Food and Drinks were absolutely fantastic. The staff was all helpful and started to look at other things they do here; we will be coming back; thank you to every team member who made my mum's 80th enjoyable.

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Marc Smith . 2024-06-24

MORE AT Google

Fascinating history, formally an asylum for those with significant learning difficulties during the past 100+ years, and like all Victorian established asylums, closed down at the turn of the 21st century as the new woke social vision of assisted living in the community took shape. For those with an interest in ghosts, then you won't be disappointed

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John Prime . 2024-06-24

MORE AT Google

Not the cheapest place to eat or drink, but very nice all the same. We have eaten inside, service and food were very good. Sunday dinner in one of the pods was a nice experience. We were given a blue tooth speaker to link to, food served on a huge wooden platter.

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Clive Prescott . 2024-06-22

MORE AT Google

Lovely setting and great service from matt, no gluten free option in the pods which was surprising and disappointing that said the food we did have was lovely x

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Louise Godliman . 2024-05-26

MORE AT Google

Menu outside changed we used to love having a drink and a sandwich sitting in the sunshine now you only do cream teas and dinner unfortunately we won't be returning.

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Maggie Rowe . 2024-05-25

MORE AT Google

Harry was epic and his service was spot on. Wonderful location with lots of parking. Easy to find. Great venue for a celebration meal & drinks.

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A B . 2024-05-23

MORE AT Google

Beautiful surroundings, Food produced by the team at Becketts. Choice of restaurant inside, outside seating and glass domes which have to be pre booked.

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Paula Willgoss . 2024-04-30

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I had the pleasure of DJing at this fantastic hotel, and I must say, the experience was exceptional! The staff went above and beyond to ensure everything ran smoothly, from setting up the equipment to catering to guest requests. Their professionalism and friendliness truly made the event memorable. I wholeheartedly recommend this hotel for any event, big or small. We hope to be back again soon 😊

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Picknmixx Mobile DJs . 2024-04-28

MORE AT Google

Great food at a fair price, dog friendly as well

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Dave Hutchins . 2024-04-26

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I had my wedding at Coldeast Mansion in April and it was everything I dreamed of and more! Katherine was absolutely amazing helping me along the way to make sure I had the most incredible day. The food was incredible as well. Can’t wait to come back soon! X

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Sophie Fripp . 2024-04-24

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Lovely Easter Lunch menu, in the brilliant pods!The staff were great, friendly and attentive. The pod was warm enough with heaters, there are speakers to play music which is a nice touch, and dogs are welcome, great place to come for my birthday.

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Leanne King . 2024-04-16

MORE AT Google

Great place, very luxurious. Staff are friendly and helpful. I made a mistake with one of my childrens drinks and they were very happy to change it, no questions asked.

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Paul Loth . 2024-04-12

MORE AT Google

We came for afternoon tea which was amazing value at just £25 a head! The food was awesome, the service was lovely and the setting in the outside pod was beautiful. These guys got it spot on at every touch point - one teeny bit of (hopefully) constructive feedback - the menu says no gluten or dairy free, and when I asked they kindly did a vegan version for one of our guest who can’t eat dairy - so I suggest removing the “non dairy option” comment from the menu? We had a great afternoon and I highly recommend giving this place a go - we will be coming back!!

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Ria White . 2024-04-07

MORE AT Google

We had a lunch reservation, but upon arrival, we found the car park overflowing and the street lined with parked cars. Unfortunately, there was nowhere to park. Disappointed, we had to cancel our reservation and find another restaurant. When I inquired with a staff member about recommended parking options, they simply shrugged. This experience highlights the challenge of limited parking during peak times, which can be frustrating for diners with reservations. Perhaps the restaurant could consider offering alternative parking suggestions or a plan for managing overflow situations.

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tommosuper101 . 2024-04-02

MORE AT Google

Very noisy if you have a basement apartment, probably better to get a room only.

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John Javier . 2024-03-27

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Hired an outside POD with friends, fantastic food and friends, a great time

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Kevin Banks . 2024-03-26

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Brilliant restaurant and grounds. It's an old building which makes for very good common areas, but some of the rooms have issues. Staff are friendly and the welcome good dogs in most of the areas

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Ka Rut . 2024-03-24

MORE AT Google

First time going here and will definitively be going back. Set in a beautiful location, peaceful, calm, you could be in the countryside. Versatile with activity, food and events, pod seating if 6 or more in a group.

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Victoria Gibbs . 2024-03-21

MORE AT Google

Went as a Mothers Day treat for a new Mum and her Mother, plus most of the rest of the family. A pod booked back in Nov had the deposit paid too late (Feb) - the deposit was taken but pod confirmation never given, it had been reallocated...... On arrival, the staff were outstanding and immediately offered a free bottle of prosecco while the issue was sorted. Juliya, the duty manager, was excellent and quickly recovered our earlier disappointment by offering the use of the Private Dining Room - a very good call as we had a 3mth old baby and a dog (both were very well behaved). The service was exemplary, the food was lovely and plentiful, and the whole family thoroughly enjoyed the day. Well done Juliya and all team members at The Mansion. We will be back to this beautifully restored property near Locks Heath. I don't give 5 stars very often but it was wholeheartedly deserved by the team on Mothers Day.

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Chris Usborne . 2024-03-12

MORE AT Google

I was booked into an apartment for the night. Never again! The room was hidden down a dark path out the back of the main building, the TV & shower didn't work, the room was scruffy and the neighbour was very noisy! The only reason I've given it two stars is the people who worked there are friendly

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Paul Stevens . 2024-03-10

MORE AT Google

Lovely meal just a little disappointed with the service. Over an hour wait for food when we asked to preorder before the night. Table was been cleared straight after dessert and we were still having drinks. Nothing offered to us after meal in terms of drinks or coffee

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Rona Watson . 2024-03-02

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