The Madras Cafe in Harrow

No doubt best curry place in Harrow! I’ve tried three restaurants since the fire caused the restaurant to close and I’ve been so disappointed I don’t want to try another, I’m just going to have to wait until it opens which I hope will be soon! Craving the massive onion bahjis and tikka masala! Rated only three stars for atmosphere as we haven’t dined in.

Had high hopes based on reviews and previous visit in 2018 but we were sorely disappointed. We arrived at 7:30, it took them 10 minutes of standing in the doorway for anyone to come and greet us and show us to the table, we then got moved to another table which was still being cleaned whilst we were standing around, and the staff seemed to be very disorganised. 15 minutes gone and no one had come over so we had to call someone over just to ask for drinks. Eventually, someone came to take our order (she was lovely) and then it was a waiting game. Whilst waiting, the waiter had knocked over an entire jug of water on the table behind us, over the poor gentleman’s phone. It was all over the floor and whilst they wiped the table, they didn’t mop the floor leaving it full of water, nor did they apologise for the water all over the back of our coats where it had also landed. Lucky no one slipped !! The starters arrived after 25 minutes from ordering, these were very tasty to be fair, the seek kebabs were particularly nice, however it was a disaster thereafter. We had to wait over 1 hour for the mains for which we had to chase. Tables that had come in after us got served before us. The food was very bland, very under seasoned, tepid in temperature. The naan lid on the biriyani was undercooked and oily and there were only 4 tiny prawns inside. The lamb chicken and fish had no taste. None of the rice dishes were seasoned. The service was appalling, inattentive, disorganise, and they looked liked they were overwhelmed, totally lost and inexperienced and totally chaotic. We had to go to the bar to ask for drinks as table service was non existent almost. The bar was loaded with dirty glasses and food waiting to be taken out just sat there with drivers leaning near the bar were the food was. The delivery drivers were in and out like yo-yos and they seemed to be prioritising the take away orders rather than the customers they had in the restaurant. There were people coming in waiting for ages in the doorway as their tables weren’t ready. Other tables were complaining with one of the cooks having to come out and address their concerns. It was a shambles ! The owner (Rav I think she said her name was) was very apologetic to be fair but unfortunately we won’t be venturing back. Such a shame!

We had a party of 30 here and everyone agreed that the food was amazing, the service was polite and nothing was too much trouble. We initially needed to drop the cake and some balloons before the party and even though the restaurant was closed they opened so we could do this! We were not rushed at all during the time we were there - there isn't a 2 hour turnaround like other places! Highly recommend!

I came here for my friend's birthday dinner and the food was exceptional! Very much value for money compared to the likes of Regency and Everest where the quantities are small. The service was good too.

Good staff and excellent service 👏