Based on 426 opinions finded in 1 websites
Opinions
I recently attended a works Christmas party at Mad Hatter, and it was a fantastic experience! The karaoke was absolutely amazing – such a fun atmosphere with everyone getting involved. The staff were incredibly lovely and attentive, making sure we had everything we needed to enjoy our night. The food was delicious. Overall, it was a brilliant night out, and we’ll definitely be back next year! Highly recommend this spot for anyone looking for a great party venue.
Leanne Cleaver . 2024-12-03
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I shared a big birthday here we did cocktail making and karoke. WOW and OMG what an absolutely fantastic day and night. The cocktail making was so much fun the bartender was brilliant, fun, knowledgeable and such a laugh. The karaoke room was so much fun such a laugh. The DJ in the bar made a brilliant end to a great day and night. Would 💯 recommend this venue will def b back!!
Katie Scott . 2024-11-16
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No one especially available to respond to any requests, no room to store luggage on the day of departure, incorrect entry code provided, noisy
Gérard Koubi . 2024-10-10
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We were there for karaoke evening and had a lot of fun. As the name suggests, the furnishings are a bit weird and mixed up, but it actually looks pretty cool. There are cocktails in small cups which is pretty cute. We were "intercepted" at the door by an employee and had to solve a little puzzle to get in. That was a good start. The colleagues behind the counter seemed a bit overwhelmed, so I ordered a cocktail without alcohol. I got one and immediately asked for one without alcohol. Unfortunately the reaction was a bit annoyed and I found that quite a shame. But I would still go again.
Sarah Will . 2024-09-24
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Location was very central to Oxford University and the city centre more generally. The staff were very helpful on arrival and during my stay. The team onsite arranged for me to drop off my suitcase prior to formal check in, and even took it to my room, some 4 floors up, remembering there's no lift! The team were also super responsive to messages via the Booking.com app. I would recommend this hotel to other travellers. Room was 'Alice in Wonderland' themed, and very funky, see photos. If you're being picking, the absence of a lift when you have heavy suitcases is a 'downside', but this isn't uncommon in the UK, and definitely not unique to this accommodation.
Andrew Milwain . 2024-09-12
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Good karaoke bar. Mostly western music so don't expect Korean/Japanese music. There was a really good deal with entry and two drinks, and we had a great time. When your time is up/ 1 song left they will let you know.
George F . 2024-08-24
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A riddle to get in, cocktails in teapots and karaoke, what more could you want. Private karaoke rooms are great, extensive song selections and order to rooms is perfect. They are also air conditioned so you don't overheat.
Tanya P . 2024-08-11
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We went for cocktails. It has a fun quirky atmosphere, with good affordable cocktails, and some good pizza options for food.
Alex Eckl . 2024-07-14
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The rooms are very nice and stylishly furnished, but: I expect accommodation to be quiet at night. Unfortunately that wasn't the case here. There is a bar directly below the rooms where there was a karaoke night and it was just loud in the room until late into the night and I heard people singing strangely. At this point I understood why there were oropaxes/earplugs in the room, but I don't want to have to sleep with oropaxes in a hotel. Unfortunately a no go that was not apparent when booking.
Michael Hoffman . 2024-07-12
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We had a great time here the other day doing karaoke. Good value for money and lots of fun. Thankyou!
Al P . 2024-06-01
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Amazing, quirky cocktail bar. Staff were really friendly. We did a cocktail masterclass and I would highly recommend, it was lots of fun!
Sascha Hosler . 2024-05-28
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Awesome karaoke bar. We hired a private karaoke room for a hen do at £17.50 pp for 1.5 hours. It was great fun and a highlight of our evening!
James . 2024-04-14
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We hired out one of their karaoke rooms and had such a good time! The drinks and food were brought to our room and were super quick.
Lizzie Barnes . 2024-03-28
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Have been wanting to try this place for a while and I am definitely glad I did. We tried all of the specialty cocktails, both sliders, as well as both desserts, and I can say we thoroughly enjoyed it. Although we had to order at the bar they brought all the food and drinks to us and it came quickly. The cheeseburger sliders were well cooked and tasted great especially with ranch. The white rabbit is a favorite cocktail of mine, and is especially great for people who like sweeter drinks. The mad hatter is also delicious. This place is great 10/10 recommend. It may seem expensive compared to other places but you get so much food for the money and it is so delicious.
Isabella Scalia . 2024-03-27
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Whatever you do don’t bother coming here! Our drinks were wrong, cocktails with 2 thirds fruit and very little liquid and the food took the night from bad to worse. Oh and my little ketchup pot that had to be requested twice until it came was very obviously used. Our pizzas didn’t have half the ingredients but apparently that is how they come… until I read the menu out and explained that a pizza w/ chilli should actually have chilli on it. What a shame. 😳
Laura Whitty . 2024-03-23
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Would not recommend, the staff members seemed miserable and the service was very very slow, to the point that my partner had to go and collect our drinks from the bar, with the staff members not even aware that my partner had already paid. Although we were offered free food for the slow service, the atmosphere felt very negative and we left as soon as possible. A really big shame as this was a place I have always wanted to visit in Oxford.
Finn Paradise . 2024-03-02
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Very nice karaoke bar. Perfect for a night our to have fun.
Sunny’s Corner . 2024-02-15
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What about a dueling piano bar! That would be great
paul chaffin . 2024-01-21
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The main draw of this place is that it's an opportunity to do karaoke in a private room, so if singing in a crowded pub isn't for you then this is a good idea. The Mad Hatter concept is a bit thin - you get asked a riddle as you enter and the staff are hatted - and the rooms/decor are all a bit tatty. Felt a bit more like a student houseshare than a trippy wonderland. The karaoke machines in the room work well and there's a great range of songs. There's even options to change the key and tempo - just don't tell everyone in your group or there'll be chaos! QR code lets you order drinks directly to your room. We were there on a Saturday night so it sometimes took nearly 30 minutes for drinks to arrive. In all we had a fun night, but it's an expensive option compared to finding a pub that does karaoke. The staff are very friendly and helpful.
Simon Jenkins . 2024-01-21
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It was a fun work night out. Good value for money.
Liz Hardiman . 2023-12-10
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Loved it. We (13 of us) had a great time. Only (minor complaint) issue was setting up the kareoke machine. But otherwise we had a great time and will want to book again!
Matthew Uzzell . 2023-11-26
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Absolute shambles went with a group of 11 people, the staff were so rude to us giving the vibe of not wanting us there. A male staff kept coming into the room rushing us out as if they just wanted us gone. We are a group of young 18-19 year olds but this was just so unfair how we were treated. Also the price just isn’t worth it per person for the state the building is in I would prefer for some alcohol/drinks to be included for the price we paid. Over £100 for a small run down room with a camera staring at you, staff acting weird, and to be rushed out. This isn’t karaoke it’s a room with a tv, loud speaker and two mics. No crowd or any vibes in this place it’s weird
Kaiden Tummings . 2023-11-20
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Really cool hotel and located very centrally; everywhere is walkable. The rooms are amazing, innovatively decorated and superbly clean.
Adrian B-D . 2023-11-01
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What a brilliant venue with amazing staff and fab cocktail menu (check out the lemon meringue cocktail) Dj was excellent too! Great night!
Friday February . 2023-10-22
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Riddlle me this, riddle me that, who's afraid of the big bad VAT
Damien Sanderson . 2023-10-22
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Doesn't look much from the outside and they were a little disorganised but the rooms were great and it's a really good location for access to the city. We grabbed a few drinks in the bar and the cocktails were very nice! Couldn't hear any noise or music from our room, which I was a little worried about when we booked. Would definitely recommend!
Philip Jones . 2023-10-11
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Oddball experience. Very hot when crowded. Cocktails were good however.
Paul Cooke . 2023-10-08
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This is a lovely little cocktail place. The staff are fun and friendly and you have to answer a riddle to get in. The masterclass was running a little behind but thats a tiny issue so we were happy to wait. The masterclass itself was fantastic and great fun making our own cocktails as well as drinking. We would have loved to stay drinking there however we were not informed that if we wanted to stay later than our masterclass we would have needed to book a table in advance. This may be because the masterclass was a gift voucher, however we were not notified when booking the requirement of booking a table to stay on a bit. We only found out when we had our food delivered , and were politely notified they were fully booked from about a half our later. That did spoil the rest of the night. We will now for next time!!!
Kevin Watson . 2023-10-07
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Although a little tired, it's a fun venue. Went for a hen party so we were a (aptly) little bonkers. Lovely afternoon tea with karaoke.
Bina Maldé . 2023-09-21
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The last time I've had a pizza this good was in Napoli Italy, the ingredients the dough freshness caused me a massive party on my palette. Highly recommend 👌
slim adnane . 2023-09-07
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Fantastic cocktail making session. Super cocktails and atmosphere.
Jennifer Billings . 2023-08-22
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Needs to update website!! Turned up and turned away as bookings only yet this was not on website and also stated not to busy on Google.
drift summer . 2023-08-19
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Food is like home made, prices are good. But bar slowly killing you when you end up waiting for pint of beer nearly an hour. Went there twice both time were the same.
Dovile End . 2023-07-19
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Awful experience. Had to stay in the queue for 1h because "there were too many people" when I know for a fact the place was empty because my friend was there. I definitely do NOT recommend this place. Worse place in Oxford. Do NOT go.
Inês Gaspar . 2023-07-07
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I like this place. I haven’t tried the food yet. The only inconvenience I found about this place is the small space inside and the lack of seats, especially when events are happening.
Mihaela Piculist (Micky) . 2023-06-20
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I was lucky enough to meet Kai and Ethan who introduced me to this fantastic venue. One of the best night of my life, facilitated by the kindness and banter of these two bar tenders. I will certainly be attending her again as soon a possible!
will neighbour . 2023-05-27
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Went there with a school class-more space or a table for possible supervisors would have been great. Everything else was impeccable
Phil Wak . 2023-05-18
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We had a great time at our cocktail class, staff were knowledgeable and fun and we made some delicious cocktails! I love the theme, we even had to solve a riddle to get in.
Hannah Smart . 2023-05-17
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Fantastic little bar and great selection of karaoke! Very accommodating staff and we really enjoyed our visit
Gemma Birchley . 2023-05-15
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Fab mixology class for a Hen Do I was at! The cocktails were very tasty and the staff did a brilliant job. We all had a great time!
Sophie Murray . 2023-04-30
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Excellent experience at The Mad Hatter for my hen do recently. We did a cocktail masterclass and karaoke after. Cocktails were delicious and Zach was excellent in conducting the class, a true expert! Karaoke was extremely fun and would definitely return!
Abby Caine . 2023-04-18
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Quirky place with great cocktails
Karen Fallon . 2023-04-14
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excellent time here staff were super friendly, only docking a point as service is slow.
Good Food . 2023-03-28
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Great interior, great cocktails and the staff is very very nice! Like it so much!
Andrea Adanić Pajić . 2023-03-21
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I found my experience to be a bit of a let down which I’m sad about! Staff were a little moody behind the bar, some of the cocktails our table ordered barely tasted of anything and I felt that the decor was a little bit run down, which is a real shame as it could be so magical! There was also a DJ but the music was pretty rubbish and it was far too loud! All in all, it was alright for a couple of hours but I wouldn’t bother coming back.
Frankie Rose . 2023-03-19
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A really good experience here, we went to a gin sampling event (virgin experiences) the barman was very good (sorry, I'm useless with names) explained the history of gin and was a good laugh and personable. Some of the gins were lethal! 🤣A good night out, well done to all
Nigel Roberts . 2023-03-19
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Great place to have fun, large choice of cocktails. Loved it
Marcello Tortorici . 2023-03-11
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Quite night....not! Colleague's birthday celebrations 🍾 (on a school night)!
H A Hoosein . 2023-03-01
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Worst service in living memory. Ruined Chloe’s birthday, it took that long to get a Prosecco. Bar staff not even acknowledging the fact they’re taking 15/20 mins to serve. Hopefully Chloe’s birthday next year is better
Sam Holland . 2023-02-25
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We celebrated a birthday with friends and we had an amazing time. Maisie was a fantastic host and we were taken care of very well. I would suggest this place for anybody who likes nice cocktails and a great atmosphere.
Bálint Mészáros . 2023-02-12
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Came here for a cocktail masterclass - what an amazing experience! Zac the bartender was so professional and showed us how to make the classics!
Woo-Jin Cho Kim . 2023-01-14
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Fantastic! Went for a cocktail masterclass for 2 people, made 2 cocktails each and had a 3rd one too. Each one was unique to the Max Hatter and one of their creations and each one was really delicious! We did it as a couple from a Virgin voucher we received as a birthday present, we had lots of fun and highly recommend !
Isabelle Le Fevre . 2023-01-07
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Great atmosphere on a Friday night. £3 to get in. Bar service was fairly quick.
Amy Drawbridge . 2022-12-18
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Disappointing. The website sounded and looked so fun. Sadly the lighting was bright, the staff looked unhappy to be there and the place lacked energy. The cocktails had too much ice and many of the ones we wanted to order didn’t have the ingredients. We paid for two sessions however the DJ did not even appear for the 10pm session. This won’t be a place that we will return to.
Liz Cross . 2022-12-11
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Fun bar if you can get in but more often than not I've/we've been turned away citing a "private party" as the reason. They have a lot of private parties, that's all I'm going to say
Chief inspector Like I give a dam . 2022-12-10
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We hired the kareoke room for two hours. Great choice of music, good fun and reasonable.
Sarah Folley . 2022-11-21
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Good karaoke bar but service is quite slow. Also they used to do food but currently food is not available as their chef has left
Josh . 2022-11-04
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Had a go at making cocktails behind the bar experience once we managed to crack the riddle on entry friendly staff and very informative on the cocktail course very quirky pub well worth a visit
Mark Loverock . 2022-10-31
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Love it but one small suggestion - dimmable lights, it's a bit bright for a late night bar
Chloe Sharp . 2022-10-02
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Not at all friendly at all, avoid...
Simon Hand . 2022-09-28
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Extremely slow service. Booked out a kareoke room, took half an hour to deliver a round of drinks each time, the microphone was broken and took almost an hour to fix it. On top of that half the menu was mot available. Would not reccomend.
Charles Helm . 2022-09-15
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Popped in for a quick drink after punting, on the way back to the park and ride. We nearly managed to get the riddle at the door. All the staff were friendly and accommodating. It was fairly busy at the time due to a cocktail making class taking place. It is very compact inside with lots of interesting Alice in Wonderland themed decor. I will definitely go back and stay longer.
Gavin Williams . 2022-08-25
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The cocktails I have tonight are out of this world. Every one of my favourites the bartenders can make better. The best bar in Oxford!!!
Bobby Al Harrid . 2022-07-22
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Very nice themed cocktail bar. Had live music while we were there. Cocktails weren't cheap but definitely better than you'd get at a more generic chain cocktail bar. Friendly staff and good service
Alistair Derrick . 2022-07-22
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Amazing cocktails and fun karaoke rooms!
Kathilynn Teeling . 2022-07-06
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If you can guess a riddle you can get in. If you can't, well you can still get in but not quite as smug. Quite a nice place, usually booked well in advance. Very accommodating bar staff and not busy in the evenings which is wonderful since I do not particularly like places where you can not walk or stand without bumping into people. If you are an Alice in Wonderland fan, you must visit!
Asif Malik (Asif K Malik) . 2022-07-03
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Great staff and karaoke! Would definitely come again
Alexander Muir . 2022-06-23
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Amazing hidden gem. Fantastic night with amazing friendly staff. This is a 6 star venue
Mel Pengelly . 2022-05-28
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Love the quirkiness of this place. Beautiful deco. the bartenders know their cocktails. only one thing I will ask...…MORE KARAOKE NIGHTS with a drag host again. That was Amazing.
Gemma Green . 2022-05-18
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Loved it here. It is something completely different and all the staff get involved in the theme. Cocktails are amazing and have a unique twist. The theme of the venue starts at the front door where you need to press the bell and then get asked a riddle if you would like one. Highly recommend here and it will be a regular haunt every time we visit Oxford from now on.
Nick Baker . 2022-05-14
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A party of family & friends visited The Mad Hatter Saturday 7th May 2022 for my daughter's hen do. Lovely building,food & drink,never thought I would be served cocktails in tea pot,cups & saucers. Everything was delicious & staff were excellent. I would highly recommend this experience 100% Thank you all for lovely afternoon/ evening xx
Vivien Walsh . 2022-05-09
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Great fun afternoon making cocktails
Mark Fisher . 2022-04-17
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Decoration inside is very cute, some choices for mocktails. It was weird that we couldn't get in because the door was ?locked. Not sure. The staff was not very chatty but still was friendly enough. Interested in the karaoke rooms! Unfortunately we were only there for a night. Overall I would recommend this bar, we will likely come back again on a more lively night when in Oxford again.
Alice S. . 2022-04-14
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The best Italian pizza in Oxford!
Moises Pessoa . 2022-04-12
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Amazing interior and great cocktails
Eda Yıldız . 2022-03-21
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The Mad Hatter is a fantastic place for a night out! I have gone there with groups of around 10 people on several occasions and had an absolute blast. The cocktails are great, the music is always different and amazing, and the staff is incredibly welcoming and fun. My friends and I absolutely loved their themed parties. The good vibes just keep coming!!!
Shraddha Mandi . 2022-03-06
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It's okay. The staff behind the bar are more interested in having a chat which really had an impact on our experience here. The drinks are amazing though and the private hire karaoke was a lot of fun (the room was small for 12 of us)
Sasha R S Wills . 2022-02-25
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Absolutely gutted. Lived in Oxford for nearly 6 years and my friend and I realised that we’ve never been to this place. We were really excited to have a fun night here last night, but unfortunately it was a complete disaster. Ordered a sharer cocktail which took 20 FULL MINUTES to get to us. After 15 minutes I had to go to the bar to ask where the heck it was. Bar wasn’t busy but there was a hen party who seemed to command the whole venu’s attention. After another 5 mins it came to us, but the whole thing was filled with ice and I kid you not, we had 2 small teacups of the cocktail each. This thing was £22 but had the contents of a single goblet of gin?!? We planned to stay and order lots of cocktails and food, and maybe use the karaoke but left immediately after the cocktail was finished. 25 mins in this place in total. Also we had to wait outside until another punter let us in, 10 mins waiting because they wouldn’t answer the door bell. All in all it was just a horrible experience - We went to Kaz bar instead which was awesome.
daniel joyce . 2022-02-20
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Nice food and drink but literally no customer service and awful atmosphere with a screaming hen party at tea time. Go to Oxford Blue 2 mins away instead!
Helen Abba . 2022-02-19
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A fun place to check out, I like how we had to do a riddle at the front door! Fun atmosphere inside with a friendly staff. The drinks were very sweet and tasted a bit just like juice.
Emma Douglas . 2022-02-16
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When you collect food, as a rider they ignor u in front of guests even if the guests say u were first . Scum staff all treat riders with Contempt, two faced the public will find out and the place will go under.
john desilver . 2022-02-05
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Amazing Karaoke booths! Downstairs bar isn't quite as good but still an enjoyable place!
Will Lawrence . 2022-01-27
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I really love Mad Hatter's and have had some great evenings in their karaoke rooms, which I regularly use as part of a group of 10 or so. The staff are great. The recent addition of food has been really nice - their pizza is worth trying. There's room for improvement however as niggles that I originally chalked up as teething issues are very much still there, a few years later. Really want to stress that I very much love using this venue so the following should be taken as constructive feedback as it'll be great if these could be sorted. The karaoke kit is looking very tired and the last two or three visits have been interrupted by technical issues. Microphones are battered, and the ones that do work are not the same volumes. From the karaoke room it's often hard to get drinks ordered, as you're at the mercy of staff coming up to take orders. At busy times it can be difficult to get staff away from the bar. Our solution is to order yourself two or three drinks at a time but it's not ideal. There's usually an element of confusion when it comes to settling up the bill, and it's time consuming to sort out. Our last visit took about 30 minutes. A really great solution would be to order drinks via an app or website, letting the correct people pay up front for their drinks. Another recommendation is to charge people for damaging your kit so it can be replaced. It's unfair on the rest of us.
Paul Green . 2022-01-19
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Vibrant and fun place! I haven’t been since the lockdowns but loved every visit
Sophie Kirkman . 2021-12-17
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Very friendly and quirky place well worth a visit
Michael Ford . 2021-12-02
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We booked a karaoke room with a group of 10+. We arrived and it was fun to answer a riddle before starting. The drinks we pre-ordered were all delicious and the variety was great. There was lots of selection of songs for karaoke, we had a technical difficulty at one point but it was quickly resolved and the staff were fantastic in responding to this. We even got some free drinks which was great. None of us had booked a karaoke room before, so we didn't know what it would be like, but were very impressed and had a great time. We would come back for sure!
Georgina Phillipson . 2021-11-28
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This is the one place in Oxford I go to and know that 100% and without a doubt I will leave happy and uplifted! The staff are kind and love what they do, the drinks are amazing and Thursday night karaoke is an unmissable event!! I'm an Oxford local and aaaaalways bring anyone who comes to visit me to Mad Hatters :) Thanks for being my weekly fix of music and laughter guys!
Ashmita C . 2021-11-13
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A great night out with a group of friends! Great DJ and lots of unique and fun cocktails crafted by hard-working bar staff.
Emily Vincent . 2021-11-10
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Ridiculous service ruined a 25th birthday
Harry Parker . 2021-11-07
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Don't bother. They think because they've got a theme and fancy dress outfits they don't have to get the basics of what a bar should be
Bob Dylan . 2021-11-06
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Used to be really good but management let it down. Overcharged us on drinks and didnt bring any of them for an hour (despite insisting on pre-order). Gave fake discount by discounting the deposit that was already paid (only realised this after the night). No complaints procedure. Closed the door on us as we were making a complaint. They hang up the phone and don't respond to emails. Avoid at all costs!
Charlie G . 2021-11-03
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Beautiful venue tucked away you have to pre book and answer a riddle to enter so it feels like a special club. Amazing Alice in Wonderland themed cocktails. Great stage and venue for karaoke nice crowd with no idiots. Highly recommended for a fun night out.
Kasper L . 2021-10-17
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Fantastic experience at the mat hatter, incredible in house design. But more than that the staff that served us was incredible.. I'm sorry we didn't get chance to ask for names but you both know who you are, painkiller(cocktail) was spot on!. Thank you for making a Tuesday night so fantastic.
Michael Whitehouse . 2021-09-14
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Really good drinks, lovely staff and riddles
Fergus Glen-lee . 2021-09-09
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Staff were lovely, drinks were nice. Music was WAY too loud though, couldn't have a conversation.
Lauryn O'Reilly . 2021-09-04
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Great vibe, friendly staff & good value for money
John . 2021-08-10
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Good little place and liked the live singing..the cocktails were nice but the service was a huge let down, we waited almost 45mins for 6 drinks and only 5 came out and one was missing..no AC working so it was very humid and baking, poor vent. Staff here were friendly and lovely but need to fix this and will be great.
Pritzy B . 2021-08-09
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Really poor service. We were asked to wait outside the door by the person handling incoming customers and after over 20 mins of waiting out and ringing the bell no one came out to tell us if we could actually get in or not.
Sas R . 2021-08-07
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I love love love this place! Thats 3 loves! We hadn't planned to go here but it was the only place open past midnight. We were part of a stag do but admittedly we weren't a rowdy stag (we were all wearing tops with rainbows, and unicorns on) and were made to feel welcome after solving a riddle. The drinks are amazing, creative and delicious and I will absolutely be back again. I may even make a special trip to Oxford just to go here. The decor is wonderful! The music is ace! I can't wait for my next visit! I'm bringing my girl friends here on a girl night as it feels so safe and wonderful. Fantastic work to everyone! 🥰🥰🥰
Sophia Poppy (PhiaMe) . 2021-08-01
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Fantastic place and great , friendly staff
Tibor Sellei . 2021-07-14
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Nice drinks. Shame the drunk lads ruined the night for our table.
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Have been going regularly once a month for a while. The food is very tasty. Latterly though have been placed in conservatory with large noisy party each time we visit . The space is not well lit and have to ask for extra lighting and so disappointing that apart from sizzling dishes , food served on cold plate and barely warm .The beef in black bean and green pepper sauce had one pice of pepper . And the lamb with ginger and spring onion plenty of onion but no spring onion!