Based on 617 opinions finded in 2 websites
Based on 617 opinions finded in 2 websites
Nº 96 in 682 in Sunderland
Nº 16 of 87 British in Sunderland
Opinions
Had an amazing afternoon tea, lovely atmosphere, all the staff lovely and very attentive, food was delicious. We will definitely be back to try other menu. Highly recommend 👌.
Kathryn Dawson . 2024-10-24
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Had a fantastic afternoon tea for my birthday! Lovely atmosphere and welcoming service they made my day so special and the food was amazing. Would highly recommend!! Cant thank the staff enough, definitely going to come back again and try to the main menu it looks great
abby dawson . 2024-10-24
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Nice pleasant and friendly staff. Great food. Quite homely inside.
Andrew Helyer . 2024-10-15
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Great food Great service definitely visit again
Roger Howard . 2024-09-28
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Loved this cafe, the staff are very warm and welcoming. The food is all homecooked and comforting. A lovely place for a good cuppa tea too.
Em . 2024-09-25
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Still The best breakfast in Sunderland.
Malcolm Waller . 2024-09-21
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Really nice place to eat. Great atmosphere inside. Definitely would go back . Staff went over and beyond to provide what was desired.
dragonsdenexotics . 2024-09-20
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Best home cooked meals in town 👌 tremendous everytime. Mince and leak pudding 12/10
Thomas King . 2024-09-07
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Thanks for this beautiful experience! Madly delicious, the owners are super friendly, we recommand the lemon and ginger tart, it is out of this world!
Justine Lepagneul . 2024-09-06
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My fiance brought me here for breakfast cause I love alice in wonderland so much. Omg the place is absolutely fabulous, breakfast was lovely and the cheese cake is to die for. The whole experience was made even better by the wonderland lady who served us and went above and beyond. What a lovely lady she was very friendly and made us feel very welcome on out trip to the mad hatter. I recommend everyone visit this place and we will definitely be back for lunch
Kelly . 2024-09-01
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Quaint place with good food and service. Interesting decor and they went above and beyond to serve
Tyrone Parsons . 2024-08-26
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Went for Brunch today, wow!! The food was freshly made and exceptional. All 4 us enjoyed our meals, cant wait for next time. Worth reserving a table during lunch time as gets really busy.
Mrs D Mai Dev . 2024-08-23
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The best place for Sunday dinner in sunderland, staff amazing also amazing desserts, we shared chocolate fudge cake and the white chocolate raspberry cheesecake, would 100% recommend
Emma Lauren Thompson . 2024-08-22
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This was our first visit and we will definitely be back. Breakfast was our meal today, excellent quality food served by friendly helpful staff. We are already looking at when we can return and try something else.
Neil M . 2024-08-15
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Saturday morning breakfast and coffee. In a row of terraced houses and shops on the way to seaburn beech, Sunderland. Comfortable and Quaint. Staff so friendly and helpful, very good breakfast and lunch inexpensive.
Big Fred . 2024-08-13
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We called in Thursday evening for dinner as this restaurant always delivers on excellent quality and friendly service. Lovely meals as usual and quite filling. It’s a relaxing and cosy spot for a meal and a place where you are never rushed. We also ordered rolls to take away for our breakfast on the train up to Edinburgh the following day. The rolls were large and well filled with plenty of beef which kept us going all day. One plea for Sue - please never get rid of the Eton Mess from the dessert menu!!
Pam S . 2024-08-10
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Took my sister when I came up from London. What a great place to go not only was the food good the owner and all her staff couldn’t have made us feel more welcome lovely people felt like we had known them for years. So go there soon you will really enjoy the experience.
regcridge . 2024-08-05
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We’ve visited for breakfast a few times but decided to try the Sunday lunch and we’re glad we did. Generous portions with a good selection of vegetables. There was a choice of six meats which came with a yorkie, roast potatoes and a parsnip and then there were separate dishes of mash, carrots, broccoli, peas, cabbage and cauliflower cheese with a jug of gravy. The normal menu as well as specials were also available. Service was good and the staff were friendly. A few people came in to collect take away lunches whilst we were there. Going to try the evening menu next time we’re in the area.
Madam13 . 2024-07-09
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The venue is quirky and comfortable, staff were friendly and helpful and the food was fabulous. Definitely recommend, small independents need our support.
Carol S . 2024-06-22
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Absolutely brilliant, will definitely recommend it.
Adam BLAKELOCK . 2024-06-18
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We recently celebrated a number of birthdays and prearranged a seafood paella and jugs of homemade sangria. Everything was delicious, The atmosphere was welcoming and made more special by a surprise dessert. We all went home with food babies and a smile in our pocket. Thank you 😊
MarieH272 . 2024-06-15
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Food was good but this being my first time visiting, I thought it would be more themed with the menu. Brought our granddaughter and the menu was alright. No complaints, service was good. As for afternoon tea, you would have to book 24hrs in advance. So we were disappointed that that was not available.
AnneFlowers . 2024-05-29
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Lovely little place. Foods is so good. Loved homemade chips.
Becki G . 2024-05-10
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Absolutely delicious food! The owner and all staff are fantastic people, fantastic restaurant and atmosphere!
Blanka Michta . 2024-05-08
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Thankyou for making our friends day on her 60th birthday we all had a great time food service and staff were fantastic
Helen Gardner . 2024-05-03
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I’ve been coming to this little restaurant for many years. I would recommend that I would give it 21 out of 10 the food and the presentation. The cleanliness of the building and access into the building is perfect. The staff are really really friendly .
David Bailey . 2024-04-12
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Myself and Mrs tried The Mad Hatter for our breakfast this morning and we were not disappointed. We were welcomed by very polite friendly staff and presented with menus. We both had full breakfasts accompanied with choice of tea or coffee and a range of fruit juices. All of which came fairy quickly and was all very nice. We will certainly come back and maybe try lunch or an evening meal at the weekend.
Chris . 2024-03-27
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Lovely cafe by day and fantastic restaurant by night. The welcome is warm, the food is fresh and homemade, the atmosphere is relaxed. The evening menu is Fri/Sat-check it out, you won’t be disappointed.
MarieH272 . 2024-03-16
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I had afternoon tea, it was lovely. The Mad Hatter is lovely, the food looks and smells great, I'll opt for a cooked meal next time I go as everything that was brought to other customers looked and smelled delicious. The staff are very nice and friendly
Karen Wright . 2024-03-08
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Lovely place, lovely food, lovely staff. A very popular place.
James Cheal . 2024-02-28
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I was so disappointed in the cafe I used to go their a lot as the meals were delicious and good value for money On our return today for our usual breakfast we were welcomed upon arrival shown to our table we were shown to a table with the waitress asking us if we have been here before I mentioned not in a while we used to be here all of the time. We quickly realised that the price of the meals had raised quite considerably the breakfast’s shrunk in size paying 12 pounds for a smaller glass of juice Coffee included 1 slice of toast instead of the 2 slices you used to get with jam and butter if we used the toast for our breakfast we wouldn’t Have anything for the jam and butter having the jam going to waste My breakfast came with 1 sausage 1 egg potato and cabbage mix 2 plumb tomato small pot of beans spread over an oversized plate We asked for extra toast that we got at I believe no extra charge I say with regret that I won’t be going back although I wished I mentioned how I felt So so disappointed at this stage in the community and we all have limited money and trying to support our local community it would be more to keep the costing low that would bring in the regular stream of customers the cafe is still popular food is good but a shame for the costing and meal size
Sharon J . 2024-02-17
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Went for afternoon tea, there were 4 of us, The staff in this place are 1st class, so friendly and polite, nothing is a bother, the food was lovely with unlimited tea and coffee, we got what we couldn't eat boxed up to take home, highly recommended 👌
Jeff Hedley . 2024-01-12
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Breakfast for 8 of us.....it was just lovely....the food, service, environment & the little touches. Strongly recommend!!!
Anne Dale . 2024-01-04
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A wonderful breakfast with fantastic staff who could not have been more welcoming. It was a match day so the restaurant was busy, but that was no problem and service was impeccable
cazdeano . 2023-12-09
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This is my favourite place! Everything here is always 5 star ! Had the gentleman's afternoon tea ( even though we are 2 ladies) excellent value for money and amazing atmosphere. Never change a thing ladies this place is amazing!
Tracie Worthy . 2023-12-08
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Amazing place. The staff are great fun, mouthwatering mains and desert menus and the food was all cooked to perfection.
Tony W . 2023-12-04
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1st time here, had late breakfast, really good choice,friendly atmostphere and great staff. Have booked for festive lunch.
Maureen Gray . 2023-10-30
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Outstanding Sunday lunch. Attention to detail. Everything cooked to perfection. Fantastic customer service, found to be friendly and attentive. Added bonus of a glass of wine which was lovely in such a quaint cafe. Will definitely return. Prices are excellent considering the current financial climate. 👌
Julie B . 2023-09-24
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Wonderful breakfast, great choice, very friendly and helpful staff, great atmosphere. So good we went twice.
Kevin B . 2023-09-06
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Lovely place, very friendly staff and good food
William Taylor . 2023-08-31
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first time been in highly recommend
John Broder . 2023-08-29
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We always get a great friendly welcome at this quirky little cafe. Great value breakfasts and happy to cook whatever you want.
150beckym . 2023-08-13
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There are not enough superlatives to say haw great this resturant, their food and their staff are. Mad Hatter catered for our Wedding last week and the food and service were absolutely excellent. Luiz, Sue and Delores were there to serve, oversee and make sure everyone was having great time....and then clear away aftewards.. All of our guests loved the food and had nothing but praise for the MH team. Thank you Mad Hatter. Definitely ten out of ten. Keefe and Emily.
541keefeb . 2023-08-12
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The best Eton mess I've ever had . My grandchildren were kept entertained with toys and games what a fabulous place .
COLLEEN ROSEBERRY . 2023-08-11
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Absolutely amazing outside catering and waiting service. They went absolutely above and beyond all expectations. Louis’ food was utterly delicious, each course served seamlessly! We couldn’t be any more grateful for all that Sue and the team did on the day. Their wealth of experience in the industry really shone through! They even left the kitchen cleaner than they found it! Thank you so much to everyone at the Mad Hatter, I will never cater an event with anyone else but these wonderful people!
123MEB . 2023-08-07
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Came here for breakfast and the food was good quality and the service was also good. I’d spoken to the cafe a few days before when I had an issue with apartment next door and they were more than happy to help. There were options for gluten free too which was good. Prices were reasonable and I enjoyed the meal.
Luke C . 2023-08-03
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Nice food, friendly staff. Been a few times and always been happy.
The Utaker . 2023-08-03
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Fantastic food supplied and served by Mad Hatter at an outside venue. I’ve also been into the coffee shop where they serve freshly made food in a warm friendly atmosphere.
Anne Vickers . 2023-07-30
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Had a delightful time at Cafe Mad Hatter for my friend's birthday afternoon tea! 🎉 The food was incredibly tasty, and the portions were generous. Loved the unlimited tea and coffee options, and they even had fantastic gluten-free choices. The service was top-notch, with the staff being brilliant and very hospitable. Highly recommend this place for a wonderful tea experience! ☕️🍰
aniahf . 2023-07-29
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Had a delightful time at Cafe Mad Hatter for my friend's birthday afternoon tea! 🎉 The food was incredibly tasty, and the portions were generous. Loved the unlimited tea and coffee options, and they even had fantastic gluten-free choices. The service was top-notch, with the staff being brilliant and very hospitable. Highly recommend this place for a wonderful tea experience! ☕️🍰
Ania . 2023-07-29
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Came for lunch with my husband and father-in-law. I ordered the afternoon tea, it was amazing! Four sandwiches and a piece of quiche (coronation chicken, four cheese, ham and tuna/mayo). 5 desserts (scone/jam and cream, butterscotch cheesecake, coffee & walnut cake and cherry & almond flan and a shortbread biscuit Oh and a big pot of tea! Fantastic value!
D5367ITjuliab . 2023-07-24
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Thank you! Excellent food, super friendly service, so caring as part of a close friend's post funeral get together. 💗
Julie Greener . 2023-07-19
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Locale molto curato con dettagli a tema, ovviamente, libri incisioni e arredi. La colazione della casa, anche la versione vegetariana, erano ricche e con prodotti freschi, Egg Benedict con gustosa crema appena fatta a mano. Davvero piacevole.
verdeterra . 2023-07-19
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This place is fantastic! I stopped here with my family and the food was deliciously amazing as was the service! Our server (Lisa) was so super friendly and helpful. It's a fun and quirky/whimsical place that fits the restaurant name - a wonderful breakfast experience all around! Thank you to the owner who came out to welcome us. We appreciate the hospitality while we were in town.
Jaime Prohaska . 2023-07-03
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Myself and 10 people had afternoon tea first of all the staff were amazing friendly very attentive x the afternoon tea was absolutely beautiful and tasted as good as it looked our afternoon was fantastic from start to finish we will be back x thankyou 😊
Julie Fannen . 2023-06-20
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Great breakfast 10 quid for a lot of food unlimited tea and juice l. Whats not to like quality and quantity 👌
hilary hilarywall586@btinternet.com . 2023-06-12
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We were in on Saturday whilst down for pink, we didn't have a table booked but staff were so helpful and sorted us out they then also moved tables around so we wouldn't be rushed. Food was fantastic some of the best I've had both my gentleman's afternoon tea and my partners afternoon tea were just brilliant, service was also brilliant all the ladies were warm and welcoming. I'm already trying to think of an excuse to make the four hour drive from dundee back down to visit again!
S Hunter . 2023-06-11
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Brilliant home cooked fresh food good variety excellent staff and service good value xx
Elizabeth Kirby . 2023-05-20
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Had a great afternoon tea it was beautiful and the staff was very nice and helpful in every way possible I would give them 10/10 we will be back again x
janet Ramsden . 2023-05-17
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Fab place to meet with friends. We had a mad hatters breakfast and they easily accommodated some adjustments. Super tasty food. Super friendly staff. Loved it.
Sam Silverwood . 2023-04-16
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Great , love this place. Quirky decor, brilliant staff and good wholesome home cooked food. Highly recommend
valerie fox . 2023-04-15
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I took my Mum here for Mothers Day and the girls here made it so special. They’re so quick to serve, thank you to the Chef(s) too the food is always delicious. Absolutely delighted so glad I chose here to spend our day. Thank you all at Mad Hatters ! See you again soon X
Jessica P . 2023-03-19
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Love the sunday dinners, we collect it cold, on the way to visit various places. Then warm it up when we can home. Brilliant no pots, no oven, no messing about. Great staff, friendly and clean 👍
Janet Thompson . 2023-03-18
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Enjoyed immensely, will be going back.
Eric Chrystal . 2023-03-16
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Went in December paid for two sandwiches was kept waiting for half an hour waitress walking past me then got fed up so left husband went back in shop and sandwiches had been left on the side stone cold never return Don’t think they should charge you before you get your food poor service For Basic food
jacqueline gillespie . 2023-03-10
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This place is fabulous, would highly recommend it. The place is so quirky and full of Alice in Wonderland things. The staff are brilliant ,so friendly and welcoming. Food is delicious, what's not to like. Don't be late for that very important date - visit the Mad Hatter, you'd be mad not to go.
chris bennett . 2023-02-28
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We really enjoyed our first visit to The Mad Hatter (there will be more). Great food, good portions and very friendly staff.
Nigel Bradshaw . 2023-02-26
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Tudo de bom! Ambiente, atendimento, comida e bebida.
Ben-Hur Paes da Silva Júnior . 2023-02-10
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My wife and I tried The Mad Hatter for the first time today. We both enjoyed the experience very much. The food was absolutely delicious. The lady that served us arranged drinks that were not on the menu ( iced latte). The lovely little cafe was extremely clean and inviting. It had a really nice atmosphere. Service was very friendly. We will absolutely be back. The staff there are clearly proud of the place and rightly so. We are looking forward to going back regularly 🙂
Graeme Corpé . 2023-01-23
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Staff are all extremely friendly and helpful, really accomodating to diet requirements. Amazing vibe and overall just a beautiful place. Definitely recommend and will be back 💜
475leahd . 2023-01-22
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Lovely cafe, very inviting. I left my mum here for an hour while I did her shopping. Great for people watching
Rookie Walker . 2023-01-20
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A very friendly welcome, and an excellent breakfast. Great value for money. Some nice little gestures and fun decor. Would highly recommend
150beckym . 2023-01-15
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This is local to where I live so I pop in now and again. It's always a lovely atmosphere and quality home-made food. Me & my mam love it in there and we went there for lunch for my mam's 75th birthday. I told the staff and at the end of our meal, they came out with a cupcake with a candle in it & sang "Happy Birthday" to her. It was a really thoughtful gesture. Can't fault the place.
Caroline Harrison . 2023-01-08
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Just been to mad hatter ordered takeout bacon sandwich and ham sandwich took over half an hour walked out and my husband went in as I developed anxiety waiting when he went in to be told they were on the side and were then cold...
jacquelinegX2132OD . 2022-12-27
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Good food, excellent service in a relaxed atmosphere
Sheena Boal . 2022-12-24
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Thoroughly enjoyed Christmas Lunch - excellent food & lovely staff
Anne Miles . 2022-12-17
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Lovely friendly staff and amazing fresh tasty food all reasonably priced and fantastic flavour I had the broth and dumplings and it was better than my mam makes which says a lot highly recommend a visit to this place we will be back. My fiance said the bathroom was lovely and querky too . Visited again 22-11-22 still amazing still lovely food
Iain Sherriff . 2022-11-22
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We had a lovely afternoon tea here, sandwiches, scones, quiche and cakes, it was all delicious and very tasty, (specially the cheesecake) the staff were lovely and attentive, the atmosphere in The mad hatter is great I will definitely go again. Thanks ladies x
Jill Bewick . 2022-11-08
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Had a beautiful Sunday lunch today. Thank you x
Heather Burnside . 2022-11-06
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Called in for breakfast a couple of weeks ago and certainly wasn’t disappointed, a super meal, great service and definitely didn’t leave hungry !!!
Lookout300 . 2022-10-16
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Afternoon tea is really nice and well worth the money. Will be returning lots in the future.
A . 2022-09-16
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Visit quite often with family and absolutely recommend this place to anyone. If you are new to the area, visiting or have been here forever, deffo go and try it out. On my last visit, I got the seafood platter which was much bigger than...
ashvillelemon . 2022-09-16
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Had afternoon tea for a surprise baby shower for eve was delicious and tea was really good filled many times… first time for me won’t be my last 😘
leesa Dowell . 2022-09-14
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Like going back in time nice staff food basic but good
Scott Allan . 2022-09-11
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The best service and food in sunderland staff are so nice .it was my birthday when we went they even put a candle in a cupcake and sang Happy birthday that to me was a lovely special moment xxx
annmarie martin . 2022-08-16
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Great breakfast, very good value, very friendly staff. It was nice to see they had changed the menu. Really enjoyed my eggs royale. Thank you we will be back
150beckym . 2022-07-31
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Lovely quirky cafe the full English breakfast was lovely, went back again and had a omelette it was also good, the staff very friendly and welcoming would recommend
malcolm church . 2022-07-30
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Very nice ambiente, love to detail, very friendly. Excellent scones!
Martin L . 2022-07-28
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Simply charming! If you're looking for delicious homemade food then this is the place for you. I live overseas but always make the time to visit The Mad Hatter when I am back visit family. Thank you for the delicious quiche ❤
Danielle Parvin . 2022-07-22
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Great for breakfasts and afternoon teas. We have eaten here several times. On every occasion the food was tasty, good value and served with a smile. It is noticeable that home baking takes place; not often the case these days. The decor is delightful, based...
WestBromwichBaggie . 2022-07-14
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Pleasant staff and good food. Well worth a visit. 😋
Stephen Roddam . 2022-06-26
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First time visiting and will definitely go again. Lovely cosy little place, food was nice with very big portions, and most importantly the staff were very friendly!
L W . 2022-06-20
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Went for Breakfast with my wife , was very nice and well presented
Eric Brandon . 2022-05-30
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We have been here several times over the years for food and drinks, we always book if we can for food as its a very busy place. Staff always helpful and friendly, good choice on menu with special boards changing every day...reasonably priced, food is...
sandrac58 . 2022-05-29
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First time back since the first lock down in March 2020. The venue hasn’t changed and still delivers excellent food at a competitive price👍👍👍 the staff are great. On street parking available We will be back enjoying the food again soon👍👍👍😎
John Edward J . 2022-05-24
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Nice food and ambience in a fun, cool, decorative environment. Can get quite busy so go earlier in the day.
luxury4u2024 . 2022-05-20
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Just gone to collect Sunday dinner. I could hardly fit it all on the plate. Tastes fresh and absolutely amazing, will be ordering every Sunday. Thank you.
Juliet Johnson . 2022-05-08
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First visit today and I was very impressed. Loved the decor, the food was lovely, coffee nice and hot, wasn't overcrowded and the staff were very friendly. What more could you want. Highly recommended and I wouldn't hesitate to return.
marie . 2022-05-07
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Very friendly and helpful, food was really good. I'll definitely pop back again.
Leanne Hubbard . 2022-05-05
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Mid afternoon when others are closing. Excellent, warm and friendly staff. Varied food choice even at that time. Had the cottage pie which was individually made, excellently presented, tasted great and went on forever.
bobsbuns . 2022-04-28
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76 Opinions
My husband and I had the duck with waffles and orange sauce, which was so delicious. My little girl was made chips and sausages off menu and she loved it. I have to say the chips were delicious. The hospitality was great and the gentleman who served us was so friendly and connected with the little one so much. We will definite visit again.
131 Opinions
When there as a family of four, Being before quite a few times without any problem, but this time me and my son had burgar, chips and extra slice of cheese and onion rings plus its says salard. Both burgars had no salard and were missing extra cheese. The burgars in the photo looked really nice, the ones we got we got were very thin and tasteless. The staff are great but very much doubt we will be back.
324 Opinions
First visit here. Lovely ‘proper’ pub with lots of history. Greeted warmly upon arrival and drinks brought to our table. Got the steak and ale pie with veg and mash. Absolutely delicious and home cooked, no microwave meals here. Dessert was ginger pudding which was knockout. Staff were all lovely and we were made welcome. I told them we would be back and we will. It was excellent.
14 Opinions
Friendly staff and lovely home -cooked Sunday lunch. Chicken dinner is spot on...lovely meat and veg plus Yorkshire puds. Get plenty!! Laura and Julie are really nice laases. Keep up the good work!!
87 Opinions
Please hire more staff for the weekend because it is very busy, and there is a long wait for the order to be taken