The Lock in Leeds

The atmosphere was ok, the service not good, the food average. I believe the service left a lot to be desired. Female server was great, delightful smiley and quick. The gentlemen who served us, rude & dismissive, one laughing at myself when I mis-phrased something much to my partners dismay. The pizzas were ok, definetly not special, nachos were great, chips average. Overall the place was good but nothing to write home about. If the service improved it would be much more of a delightful place to sit, enjoy the canal.

Great food Good prices Lovely quiet atmosphere Definitely recommend the mash was fantastic

A Bank Holiday / Pre-Birthday meal with my family and I got to choose where to go. So I picked the lock (if you’ll pardon my pun) and I thought this was fantastic. The Lock is located at The Double Tree by Hilton in Leeds City centre. If you’re visiting Leeds and want somewhere to stay, I would recommend the Hilton, it’s very close to the train station and has a lot of great restaurants around the area. Plus it’s a short walk into the city centre. So I went with my family to have lunch at The Lock and this was a wonderful experience. It was pretty busy, as there was a football match on and of course, it was a bank holiday too. The service was absolutely fantastic. The food was absolutely amazing. My mum and dad ordered the Cheeseburger, without Bacon (as they don’t eat bacon) there was no issue with that at all and the burgers were a really good size and looked amazing and they both said they really enjoyed them, and they were delicious and very filling. My other half and I shared some Mozzarella flatbread and we both had Caesar Salads. She had hers with chicken, I had mine with Halloumi. The food was really well prepared and presented well and it was all really delicious, very filling and really enjoyable. We also treated ourselves to some delicious (non alcoholic) cocktails and had a lovely meal together and a great time. All the staff were really kind, very welcoming, friendly and professional. This was a fantastic experience and we all enjoyed it. I will definitely be going back there again and I can absolutely recommend this place too.

Most of the food is very good but that doesn't include the pizza! Service could be better as once you get your first drink, you can almost forget about someone checking on you for at least 30 minutes! I could understand this if they were super busy but they are standing around chitter chatting instead of checking on customer's

Angie in the Lock bar was an exceptional hostess. Very kind and accommodating really looked after us. Louise and Tina

Spent £80 on 4 glasses of wine, going from one to the next trying to find something that didn’t taste vile. A review of your wines is needed!! Shocking quality. Nice view. We decided to order some food to cheer us up, the nibbles were just as poor as the vino. AVOID

Afternoon tea was excellent. Cocktails well made. Great views from the balcony. Service slightly slow.

Cake, coffee and a birthday Prosecco was lovely. Lucy our server was spot on, attentive and knowledgeable. Lovely setting right on the canal. Looking forward to breakfast in the morning!

The Lock Kitchen & Bar, located at Granary Wharf, Leeds, LS1 4BR, is a waterfront dining venue within the DoubleTree by Hilton Leeds. It offers a diverse menu featuring dishes like calamari, beef short rib, and tagliatelle pomodoro. Open daily for breakfast, lunch, and dinner, it provides both indoor and outdoor seating with canal views. As of November 2024, it operates as a cashless venue, accepting only card or contactless payments.

£35 bottle of wine, plonked down, asked to pay for it, then just walked off. Didn't open or pour it. Oh and 10% service charge added. Awful staff

I’ve dined here on numerous occasions and the food is always very nice. I was somewhat offended when the waiter informed my friend we had to pay upfront after we had ordered. Now, had this episode happened whilst I was at my table and not in the bathroom I would have paid for the beers and left! My friend paid upfront. To be accused and tarred with the same brush as others is insulting and I will not be returning.

Really good food and service - had two really nice servers hosting us - one named Sterling and another with a cool ghost / sword tattoo on their arm - incredibly good evening and fantastic service - thank you!

Overpriced drinks and scandalous delivery charge for bringing drinks from bar to outside seating area

Accident with a drink spillage, Freddie dealt with really well

Nice place for a meal. Attached to the Hilton Hotel. Pleasant surroundings. Decent outside area with dining pods. Good service and friendly staff. Food was well cooked and presented. Prices are reasonable for a centrally located hotel restaurant. I would eat here again.

Regular place for me when in leeds.nice relaxing bar and great food

We ordered pizzas so I can't comment on the other items on the menu but the pizza was, put simply - frozen pizza from a box. And that for £15... It's just a bit ridiculous. Otherwise wine was okay and service was good too. The atmosphere is really nice, especially if you're seated next to the windows overlooking the canal.

I enjoyed the quiet atmosphere and the hot chocolate was top notch, compared to the places I’ve tried it thus far in Leeds.

The staff are very helpful and aware of us deaf group and took their time to communicate with us. Didn't eat at this time but thought of coming back again as seen people enjoy their foods.

What a great find Lovely area and plenty of eateries. The Lock has a varied menu and selection of drinks. Staff friendly and willing to help. Great views of the Granary Wharf area

Excellent place to sit by the canal. Only came for a few drinks but would just like to say that it had a great atmosphere from the get go. Also the hand soap smelt amazing! My favourite part of the experience was the service from a lady named Rachel. She was very attentive when needed and also remembered what we were drinking which although a small detail makes the service feel very personal. I would also like to add that her bubbly personality really shines through her service and is a great asset to the team.

Great place to chill and relax by the canal. Staff and service are excellent. Good quality of food . Cesar salad tasted fresh and chicken was soft and juicy. Also very dog friendly and offers dog toys and water bowls. Definitely recommend the visit. A bit pricey but £17 for salad , but you get what you payed for . Must try .

We were here for a bottomless brunch and we served by all staff who were q super attentive and kind but we were amazed by especially Mo who was super chatty and attended to every need we had. So friendly and would 100% come again x

I have stayed here many times at the Doubletree and the breakfast service here is sensational. Really good choice of foods from cereals, fruits and of course an English Breakfast. The buffet style really gave me great choice to pick things I like to eat and staff helped accordingly. This is rather pricey for my liking, but I appreciate for a restaurant which is directly alongside a Hotel its acceptable.

In a silent Thursday evening, while there were less customers than staff, it took longer than 10-15 mins to serve a 1.5x priced beer. It looks like they try to help us to see how efficient self service is. It is located in a cosy, silent place near the canal. But luckily, it isn't the only place there. You can go to the other side of the canal in a few minutes for better service and prices.

We booked the dome for two. The atmosphere is really nice and it’s a nice private booth. We ordered food and drinks food came fast drinks shortly after. After we received our drinks the waitress immediately tried to charge us after we had already paid a deposit. Like let us finish our food first at least, like every bar/restaurant does in the world and it seemed like we were rushed, it constantly felt like “the next booking” was the main priority.

Slow service and although we were there early, they had apparently already ran out of the food we were looking to order. We had to pay straight after everything we ordered, which seemed counter productive when we were planning to order more. Considering the cost of the food and the standard of the restaurant, the level of service was not reflected so would unlikely return.

Love the place for a spot of afternoon drinking on a summers day. Even though it was busy we were seated promptly out on the terrace and our drinks order was taken and served quickly too. Brought some friends for their first time and they would definitely return.

Service was rubbish. Only offered one drink. Staff too busy talking to notice I was needing a drink or that I had finished my food. I could probably have walked out without paying and no one would have noticed.

Food was good from a business hotel perspective. However would like to have more variety in breakfast definitely as it starts feeling boring after couple of days. Dinner options can be also increased especially from vegetarian perspective.

Over £13 for 2 pints of lager!! There are much cheaper places in the same area so won't be coming back here unfortunately.

Très bon restaurant à Leeds, très propre, je me suis régalée autant au dîner que le matin en prenant mon bon breakfast , le personnel est très accueillant et souriant, tout autour on peut déjeuner en face d’un lac avec des canards ce qui est très reposant, je vous recommande vivement d’y aller . D’ailleurs je compte revenir très bientôt

I was glad my mate picked up the round in here!

The Lock boasts of a wonderful ambience, delicious meals and excellent customer service.

The name of the drink”Garden of Eden” fascinated me. It tasted so goodddd!!! Like mojito…

Friendly staff, really comfortable environment, excellent food, nice views. There really isn't much else to say about this place, had a wonderful afternoon here.

Great service, good food, the only problem I had was the bread on my sandwich was a bit dry.

Wondered down here expecting to go in one of the bars I've been in before but then come across the Lock and it's beautiful, all tables and chairs outside in the sun, the bar team were straight out to us with menu's took our order and brought straight away lovely and polite. At one point I was really hot in the 28 degrees and as a long shot I asked one of the two lovely female members of the team if they had a spare hair bobble or scrunchie for my hair and straight away one of them took one out of her hair and gave it to me! Have not eaten yet but expect we will because it looks gorgeous and well priced too, we'll be back 😊🌞😎❤

Really great place. Good professional staff. Very good service. Thank you

Only stopped for coffee but was pleasant

Love this place inside and out! This time was a coffee inside on comfy seats

Service was terrible and rip off for drinks

Beautiful spot but rip-off prices and table service only. £6.40 for a pint of Stella 😂😂. Sat down, saw the price and left immediately. Went a few hundred yards to the Boathouse and paid £5.10 for Heineken. Better place, better prices, better people.

Nice area close to the train station, lovely place for a good time

Amazing place to eat or to have a drink. We had an evening meal & although booked a table we were hungry quite earlier so asked if we bring our booking forward, it was not a problem & was seated straight away. Our waitress was lovely & the speed of the food arriving was very quick The quality & the quantity of the food was very good. It was tasty & to be honest we struggled to finish it all. Great views of the canal & the surrounding buildings. Will definitely dine here again or just have drinks.

Great place to eat and drink for lunch on sunny day

Had lunch here one evening while staying at the double tree. Nice selection of beers and a decent selection of food from light bites to full meals. Had fish and chips which was nice but have had better.

We had a wonderful time!! After lockdown we met with friends, this was our first real get together and it was great! we didn't feel in anyway uncomfortable, the bar itself was airy and customers were not on top of each other! I would definitely return. The decor was lovely, loos clean and the staff attentive!

We were in the hotel so came in a couple of times. Furniture not very comfortable and service a bit slow

In fairness I only visited here as I was staying at the hotel on business and couldn't be bothered to look elsewhere. That said, I was impressed with the food and the attentiveness of the waiting staff. I was here on valentines evening so it was a busy time but I was still treated with the same level of hospitality as all the romantics that surrounded me. I only saw the hotel and it's restaurant at night but it seemed to be in a great location directly next to the canal. I hope I revisit here again and spend some more time getting to know the place.

The food was good and the staff are friendly. We liked the atmosphere so much we ordered dessert and coffee. They don't have Kids menu or high chairs

Nice food and drinks in a very comfortable environment

Really nice main and sweet Friendly and helpful hospitality Worth going again and definitely in summer in the daylight as lovely position by the canal and lock

Super all around, great food, great attentive staff all in all very pleasent experience

Really enjoyed the food and drink, staff are quick, friendly and efficient. Careful the wings are hot.

Lovely spot Great ale Great staff

Food absolutely lovely, service very poor.

Always tasty food in a lovely environment.

Nice place, friendly staff. Prices were a little on the high side though for both food and drink.

Had a lovely meal chicken and chorizo and the dirty burger very good quality food the waiter was very friendly lovely toilets

Food was fantastic, service friendly but a little slow. Good heat lamps outside

Enjoyed a meal here, lovely by the canal

Food was delicious, great spot and close to the river. Service was really slow though, and we were really surprised when the team had to look for a table for us as it was so quiet. Took a while for the servers to come and take our orders too and we just felt a bit disappointed as it was really hard to get anyone’s attention.

A good bar, generally well staffed too. The outside terrace by the locks is awesome in the summer

Nice relaxing vibe by the Leeds Liverpool canal, 5 minutes walk from the train station. Helpful and polite staff, food was nice, little bit pricey. Worth a visit.

Lovely place, food beautiful just not enough unless you go for the burgers or steak. The salmon & chicken are delicious but still hungry as there isn't enough vegetables. The dauphinoise potatoes were tasty but didn't have them layered up they was only was one, so very disappointed 😔 it's a shame as I've got to have a gluten free diet too so not much to choice from

Staff were really lovely and the salmon was cooked perfectly.

Nice place and surroundings near canal, food is lovely and reasonably priced

Pleasant surroundings and a friendly welcome but despite a multitude of staff visible, the service was glacial. One guy actually looked like he was in slow motion. The food was nice but in my view overpriced.

Relaxed, non crowded, quick service.

Really enjoyable to be sat by the canal on a bright sunny day. They have black sheep on tap which definitely deserves a bonus point. Fish and chips was nice, the batter could have been crispier and the portion of fish a bit bigger, it came with a huge portion of thick cut chips which were very nice with the mushy peas and tartare sauce. I will be going again on a bright sunny day, food ok but the ambiance is great. Service was good considering the times that we are in.

Wine like pee water and don't even touch the nachos it's like cheap doritos from aldi with grated cheese 🤢

Good food and service. Nice relaxing vibe in an excellent location.

Always a chilled experience, obviously we avoid on a warm weekend when everyone flocks to the waterfront. But the staff are lovely, the food is nice, you don't feel rushed at all, it's always clean, tidy and well run. We've tried various bars in the area and keep coming back to here.

Just left this establishment and was really pleased with service, prices and food. The best thing for us was no app needed really pleased with normal menu (older couples catered for) ... Staff on the ball & friendly defo be revisiting

After work Friday lucky to get a table in the Sunshine. Nice Vibe, good food and faultless service. Spotless Loos which is always a good sign being an ex Hotel Manager. Will deffo go back.

Arrived for lunch. Friendly staff we used a groupon voucher. Real value for money. Fabulous service. Great views around us. I had a normal burger n chips and it was superb. I'd defo recommend here.

Great location and atmosphere 👌

Nice restaurant with decent food.

Shocking place with no return call or booking after 13 calls

I booked a table for 6pm and thought as it was a lovely day we would sit outside. Only to be told they don't do table service and would have to buy our drinks from the bar. So I'm still standing here 30 minutes later at the bar waiting to be served. Hilton you need to sort your service out. I specifically asked when I rang if you did table service outside and you said yes. Definitely not returning.

Queued for ages only to be told that they can’t accommodate 6 people, despite having loads of tables around. All was needed was 6 chairs and a table so I don’t see what the problem was. Very rude bouncer. I wouldn’t bother

Great Service and top quality fare. Recommended!

Early morning tea in the sunshine by the canal!!! Excellent

Welcoming staff, excellent food, waiting times were a little extended, (but staff worked really well having just come out of lockdown). Perfect location, a five minute walk from the train station, and on the front of the Leeds and Liverpool canal. Comfortable seats outside with some heaters, but to ultimately put the icing on the cake blankets were offered. That extra star would be for a slightly lower price, potentially for people who work under the NHS or blue light services.

We had a nice coffee in a lovely canalside setting.

Fabulous place to eat. All freshly cooked. Staff really friendly and helpful

Came here to have a drink and eat. We were bought our drinks,but sat waiting for an hour to order our food. I wouldnt mind but they weren't even busy,so were basically ignored! Terrible service,so ended up leaving!

Beautiful Sunday dinner. Lovely attentive staff. Great portion size.

Great place for a few drinks and meal. Staff really helpful and polite

Great decor and views, but a bit overpriced especially the falafel bread....

A good find in Leeds, huge space with shared and individual tables. The buttermilk chicken burger barely had any buttermilk batter and just about cooked. The service was great and coffees were okay !

Great buffet breakfast, lovely outdoor seating area.

Food was delicious, staff were lovely. Little bit pricey but we had a 2 for 1 code from some comparison site so bargain for a great team lunch

Popped in for a bite as I was staying in the nearby hotel... and found it wanting. There appeared no meet n greet, no instructions mentioning what to do. I found a wandering waiter who showed me to a table then left me with a menu but no further details, so was unsure if I needed to order at the bar. I ended up flagging down a passing waitress who told me someone would be over. Later, someone *did* come over - that same waitress. The place isn't what you'd call tranquil: they had music playing but at a high volume, making people speaking up to hold conversations so the whole place felt a bit loud and not something you could relax in, but there was some respite later when the music stopped to show the football match on the large screens I had a pie which came served in a metal tray with gravy in a pot and salad to the side. I found the pie a bit overdone, the crust hard and dry, but the gravy managed to dampen it down a bit. I ordered a second beer with the meal but this took a good 15 mins to appear. During the wait I observed staff going about their tasks, washing glasses and stacking plates whilst people stood at the bar waiting - it was as though serving customers wasn't as important as getting through the backlog of work accumulating. Given my experiences of how I was served and acknowledged as a diner, I didn't think the service was much, and won't bother returning here.

Such a fantastic place! I definitely recommend it. The staff is super friendly and helpful and the food..oh boy..hands down! To help you a little bit with what we've been ordering: as a starter we took Carnivore, basically a chopping full of different types of meat (bresaola is amazing) then Rodeo burgers with spiced chips, a total hit and our friends had some chicken and a wrap as a starters. As you can see the portions are...well big!:)) but it's food so we don't complain and the prices? Affordable. :) as drinks I am the cocktail lover, so the rest had beer. I had a classic Mojito a bit to strong if you ask me, but that is totally up to you and your taste. I hope this review will help a lot of people! 🤗

Breakfast service not as good as other Hilton's

Went for Sunday roast. Waiter had poor personal hygiene. Forgot my roast potatoes on my meal. Waiter then forgot cup of tea. Won't be going back.

Stopped here for a meal with my wife and some friends. Location is really good and staff were friendly however they had run out of a couple of the meals which disappointed us slightly. My 2nd choice of steak was fantastic!

Beautiful family meal before we headed off to the little mix concert. The staff were very welcoming and friendly. The food is delicious! I would highly recommend their burgers and the Bakewell tart was spot on My daughters requested pasta with tomato sauce. Despite this not being on the menu the chief rustled up a tasty pasta dish that my children thoroughly enjoyed. I'm looking forward to booking another meal to try out the Sunday roast.