The Loch House in Renfrewshire

As soon as you walk in the door the restaurant is warm and welcoming. The Christmas decorations are outstanding. The menu has something for everyone . The portions are very generous. Service was good . Definitely a notch above , other restaurants in the area.

I booked the table for 6 and paid a £60 deposit when only 5 of us could attend I lost the £10 deposit which I could understand if we cancelled the full booking but my goodness from 6 to 5. I was disappointed with this unfair policy. Meal was delicious and the staff were lovely although the girl taking the money for our bill didn’t seem to know what she was doing. I would give meal 10/10, service 8/10 but the policy about the deposit 1/10.

Great food, good waiting times but slightly overpriced. Staff Very kind and kept us entertained. Christmas menu had not much choice.

Took my daughter for dinner . Decor and staff were lovely . Food was a totally different matter. My daughter ordered a burger . On her first mouthful she found that it was burnt black . Why can a member of staff think this is acceptable to serve this . It was cremated . Totally ruined my daughter’s meal . Yes they did not charge for burger but she only ate the onion ring off the plate as was totally put off . They even had the audacity to then charge her for her dessert . 2nd bad meal at a Cawley establishment and we certainly will not be frequenting again

Xmas dinner .starter was excellent,black pudding stack.The main slow cooked beef casserole terrible.Frozen vegetables,unable to cut into Brussel sprout,roast potatoes hard and beef hard to cut and fatty.Very dissapointed

It was a lovely sunny day and I do like the view from the terrace which is the main draw. I ordered tea and a scone, the scone was very stale, and despite being reheated was dry and unappetising. It was quite expensive too, is it that difficult to provide fresh scones?

Had lunch here with my wife. I had the fish and chips which was adequate but the batter was 2 or 3 times the size of the fish. The chips were slightly under cooked. The mushy peas heavily minted for some reason. My wife's chicken supreme was more disappointing. Dry and overcooked. The Moretti at £6.50 a pint is a bit steep. All in all quite pricy for very average pub grub. Won't be back.

The menu is so varied that even fussy eaters are spoiled for choice. The surroundings are gorgeous, and the service & servers are excellent. Highly recommend this restaurant.

Visited yesterday for lunch with friends, its a lovely place, we'd a view of the loch from our table & the staff were pleasant, though service was a bit slow, but we were having a good blether so it didn't really matter. However the food, for what they charge was lower than average quality. The 2 soups for starters were good with warm rolls, the tempura prawns were ok, but the salad with them had obviously been prepared a lot earlier in the day, we'd booked for 13.30, it was all very dried up on the cut edges & not at all appetising. 1 had lasagne, which was delicious, my husband had the "slow cooked beef olives" there were only 2 on top of mashed potatoes with vegetables, but they were mostly sausage with not even enough beef to go around the sausage, reasonably tasty but disappointing. The worst main was "Beef & Mushroom Stroganoff served with steamed rice" well, the rice was saffron rice, bright yellow & quite dry & with a sweet flavour. I'd asked our waiter what kind of beef they used, he thought it was sirloin, it was most definitely not sirloin, more like a stewing beef with mushrooms & it looked like a casserole, dark brown gravy, NOT a stroganoff!! I nearly forgot it also came with a large slice of dry , looked like sourdough toast in the side of the bowl. We all had coffees. We have been several times, BUT we won't be back, Our bill for 4 people was £165 for a mediocre lunch, inc 1 bottle of wine, 1 soft drink & 1 non alcoholic beer. We wouldn't have minded the cost if the food had been first rate.

Was really excited to visited a country restaurant with what we thought was a good reputation. The entrance to the restaurant is lovely and we were looking forward to a nice Sunday afternoon meal. However, sadly that’s where it ends. We decided to sit outside as the weather was lovely. We ordered food and the main meal was lovely but when my wife ordered her dessert it arrived via the waiters thumb. It toppled when he was approaching our table and his colleague shielded him as they adjusted the meringue onto the plate. His thumb was covered in cream and we asked if his hands were clean! There was no apology and he then left. Why would he not just offer to give an undamaged dessert. I did contact the restaurant hoping to get this resolved before submitting on Tripadviser. Bitterly disappointed.

Top class food, friendly, professional staff, spotless inside and out. Outdoor seating area is great. Don't be put off if the car park looks busy. The restaurant is well staffed

Lovely surroundings,clean , terrible food , inedible , fish inch thick batter , very little fish ,steak pie gluggy and salty, expensive

We weren't overly impressed with this place tbh. The location is beautiful and the decor is lovely but the food isn't great especially for the price they charge. The salad on the starters didn't look that fresh, the dipping sauce was horrible, the portions weren't massive, the mains weren't great either, the chicken burger tasted burnt, no other flavour to it, the curry tastes like a cheap microwave curry from the supermarket, etc, for the price I expected much better. The service was quick but noone ever asked if we needed anything else or if everything was OK. I definetly wouldnt recommnd and not sure we would rush back!

Had my Anniversary meal here and the food was fantastic. Robert and the rest of the team were extremely welcoming, helpful and attentive. It is in a lovely setting. Would thoroughly recommend.

Lovely situ and had a window seat. Tempura Prawns were rubbery and overcooked, with what looked like some cabbage thrown onto the plate. We had taken my mother for lunch and she wanted fish and chips but a smaller portion (nearly 90 and doesn't eat huge portions) when I asked i was told we would have to pay full price before I was even advised if they did a smaller portion....it wasn't about the cost it was about a smaller portion. This left my mum feeling bad as we were paying full price for a smaller portion. Maybe having 2 different sizes for some of the main courses might help. A lot of places I have visited over the years do this, and some even let seniors order from the children's menu knowing that their appetites are not as big. We had to wait an age for puddings then had to ask for cutlery for our pudding. The only person who seemed happy to be serving there was the young lad who showed us to our seat and then at the end took our money.

We stayed in Scotland for 4 nights and visited this place twice. The food was wonderful. The staff was excellent and very friendly. Would recommend this place to anyone in the area.

We visited the Loch House for lunch a couple of weeks ago for lunch. We’d visited the restaurant in a previous guise however I’m not sure we’ll be back. Firstly the service was poor, we ordered drinks, the soft drink came within a few minutes however the coffee we ordered took over 20 minutes and three different prompts to be delivered. Our food order was taken and duly arrived after 20 minutes of waiting. Sadly, of the 4 meals ordered three were pretty substandard. My Father’s fish and chips was adequate however that’s where positives stopped. My steak Ciabatta was massively over cooked and mostly gristle served on a ciabatta with the texture of wood, the French Fries accompanying it twigs. My mums lasagne was tasteless, the pasta sheets still “overly Al Dente” and cold, a Tesco cheap microwave meal would have been better. My son in law’s roast chicken looked appetising however the vegetables were almost raw and the chicken bone dry. Very very disappointing. It’s not the cheapest place but had the food been good that would not have been a problem however it was simply very poor value for money. To top it off, vision coming out of the car park is almost non existent thanks to the arty post and rope fence line. I hate reviews like this, I want to find something positive but beyond polite staff I can’t add more.

A warm welcome and nice staff, but we ordered the main fish and chips which was tasteless in batter and soggy all-round. To compound it all, we’ve both come under with food poisoning, which compounded in a visit to the hospital. Avoid like the plague.

Tempura was more like thick batter. Main was tasty but do hot it could only have been in microwave. Waiter explained liver was cooked long and slowly. It was lambs liver which is very delicate. Two mins either side would be all it needed. You could have soled your boots with it. Obviously not the chefs forte. It was so hot you can only get mash that hot by dinging in a microwave. Very expensive for what it was. Not my ideal experience but location and views are exceptional.

Went to the Loch House for lunch with my wife. We were immediately welcomed and escorted to a table. Due to the restaurant's large space, the tables were well spaced out and I felt comfortable and safe. The meals were excellent as was the service. Attentive but not intrusive. Will certainly go again and can highly recommend it.

Went here last night for the first time it was really busy obviously due to it been not long opened back up again .. waited over an hour for food but it was worth the wait really enjoyed it great selection of gluten free available also staff are also so nice one man middle age went above and beyond to help made our visit worth while sorry never got your name we will be back

Had a great lunch on first day after Lockdown. Well prepared for Covid safety with great food and views. Staff very helpful and attentive.

Always love dining here, the food is great, the menu has so many options and, the staff are friendly and welcoming, there is and always has been a great atmosphere at the Loch House, never tire of dining here,can only hope that it won't be too long until we can visit when we like and that restrictions are lifted completely, stay safe, stay well

Today I went to The Loch House for a Xmas lunch. The menu was not hugely expensive but not cheap and very comparable at £16.95 for 2 courses.I didn't expect to be served Turkey on a bed of Mash with 2 roast potato's and chestnuts. Where's my chipolatas and brussel sprouts !!!!!At the bottom of the menu which I did not read, there are options which are chargeable -Brussel Sprouts £3.25 Pigs in Blankets £3.95Xmas menu doesn't come with extras at a charge One expects trimmings !!VERY VERY disappointing

During such trying times we had a fantastic lunch the helping was brilliant and it tasted superb staff were friendly and helpful Happy to recommend

Fantastic food and staff, never been disappointed eating here, great menu also have good vegetarian option. Staff go above and beyond to make sure you have a nice time, would recommend 100%

After a few recent meals which were not up to chef Gary standard although still acceptable, today 30 September I had a wonderful extra special prawn salad with super dressing. Well done and thank you chef for catering for my Allium Allergy. Please can you save your recipe for my next visit.

I’ve been here a number of time’s over the years and have to say the staff are great and the food is normally quite good. Our most recent visit, was on August 30th - slap bang in the middle of the Covid 19 measures so some differences were expected. Three starters; 2 black pudding stacks and vegan tempura. All ok, fairly average nothing amazing. Vegan tempura was alright, but could have done with some refinement given the vegetables were quite roughly cut and mostly raw. Three mains; liver, steak burger, vegan burger. Firstly the lambs liver was great, no complaints. The steak burger, arrived on a board (which I hate) and was difficult to eat unless you cut into pieces. Not the best and cold chips somewhat took away from the meal. The vegan burger. It really was disappointing. There are so many more alternatives on the market that could’ve made the meal good. What we got was a generic vegan burger which wasn’t very appealing at all. To finish we each had coffee & hot chocolate. Bill for three - a somewhat astounding £81.45. At around £28 a head I thought what we got, wasn’t value for money. As a positive the covid measures were great and we did feel safe.

This is the first time I have been here since it was taken over by Cawley several years ago. My previous experiences were not positive. Tonight, however, we had a super time and great food. We shared a bowl of whitebait as a starter then my wife had macaroni cheese (huge!) that she had lots of fun eating because of the stringy cheese. There were two large slices of garlic toast with it. I had the 7oz steak burger. Massive and nicely served with good coleslaw, chips and good garnish. Again, too much for me to finish but the quality was great. My wife then had a mini- mess (in the nicest possible way) that she loved but could not finish.The staff were very good without being intrusive and the lady who seemed to be dedicated to cleaning the tables, etc., was very thorough and efficient. The menus were laminated in plastic and were wiped down as well. A track and trace form was left for us to complete.I cannot fault this place in any way and commend all of the staff for working hard to keep us safe, well and happy.I will be back often.

vegetable tempura consisted of 5 small pieces of peppers and half a small mushroom in a very hard batter absolutely lost on the plate, served with a side of sauce . The prawn one my husband had was twice the size and much better presented. The honey root vegetable burger marked vegan was not strictly vegan if had honey and seemed a frozen pre made one. The sweet pepper relish was missing but by this time I gave up asking since I already had a dismissive response to my comment about the tempura. Very much seemed like a token gesture of catering for "these vegans" without any effort at all with the food. I would not recommend.

We booked a table for evening after finding another of groups restaurants was fully booked. We ha d not been there before but found the seating area bright and pleasant with nice views although perhaps slightly too hot . The restaurant was very busy, but we were attended to promptly and got good seats. Service was fine and food good and nicely presented. Only point was we were not totally satisfied that social distancing was as good as it should be but we did not check measure this.

Seven of us went for a meal. Chicken tempura starter was huge but sadly, the batter was very thick. Had the coconut chicken, another big portion. Very tasty but in my opinion, could have done with more sauce. The crumble was delicious.I only had a large soda water to drink. At almost £30, I found the price quite high. Luckily we all got £10 off.Beautiful setting but don’t think I’d be going back at these prices

Just above average as my family of 4 had mixed thoughts on the food. The chicken tempura starter was huge and tasty, as was the mushroom gratin. The sourdough bread looked like 2 slices of hovis and tasted like it too. Very disappointing. Mains- the chicken crepes were fantastic! The steak burger nothing special. The southern fried chicken came a bit overcooked, the corn was burnt and the Cajun fries had far too much Cajun spice poured onto them making them inedible. The hand cut chips did not taste nice at all and the onion rings were hard. The bill came to around £87 for 4 starters, 4 mains and 2 drinks (way overpriced) which is not value for money. Thankfully we had the discount for help to eat out otherwise we’d have been extremely disappointed. We won’t be returning. On the plus side, the building is beautiful and nicely done out inside.

Great service delicious food and reasonably priced need I say anymore ? The ambience was great and the surroundings make den and bright . The staff were very attentive and could not do enough for you .

My friend and I ordered tempura chicken and tempura vegetables as a main with a side of chips. The tempura chicken was a decent portion but the vegetable portion was very poor both in size and selection of vegetables...way overpriced at 11.95 for some pieces of onion,peppers,mushrooms and courgettes. Lovely restaurant,staff nice enough when serving but a bit slow. We were offered a dessert menu then waited ages for server to return. Due to this we decided against dessert and asked for the bill instead. Wouldn't rush back.

I had previous knowledge of Cawley Restaurants and visited yesterday, 24,8.20.Service was good and I ordered Haggis at £12.95 which I had previously enjoyed as a starter in one of their other restaurants. It arrived, but was not much more than a starter. My husband had ordered Macaroni which was plentiful. He commented how little was my serving and i felt so too. I commented to the waitress that I thought the portion was miserly and she said she would pass this on to the Chef. We had our coffee and I’d heard nothing back, so another young lady, who appeared to be in a senior position had come to our table, so I once again commented that the portion was miserly and did little to quell my appetite. At first, she said she did not understand what I was saying and I clarified for her that. It was not value for money. She said she was sorry I was disappointed but if I spoke to her on my next visit, she woulD take note of my requirements!!! I made it clear that I was not complaining about the quality of the food, it was the quantity. At £12.95, I expected more than what appeared to be a cereal bowl in size. Response not worthy of your reputation Cawley!

I was struggling to find places to eat in the area, but was recommended Loch House by my client. I wasn't disappointed. Staff were friendly and attentive, the menu was extensive and made decision making an issue! The food arrived quickly, I ordered the 4 cheese macaroni with Chorizo and red onion. The serving was generous and is was delicious. I wish I had been able to go back as there were other things on the menu I wanted to try. I loved the art work in there, particularly the portrait of the Scotsman. Beautiful and highly recommend.

Been many times so was looking forwarding to going for a meal tonight after months of lockdown. Staff were very nice but run off their feet. Main course was delicious so ordered for dessert. Half an hour later, asked if it was coming!. I had chrros which were burnt outside and non existent the middle. Couldn't even break one so gave up. Hubby had a mini mess which had almost liquid ice cream. So poor. Waitress passed on our comment and would take it off the bill. sat for a while then got the bill. No reduction,fed up so just paid up. We had decided to book a table for 8 whilst my son is home on leave - obviously that was a bad move. We'll go elsewhere... I was surprised to see condiments on table - thought individual salt/pepper should have been there? Also, one-use menus..

1st post lockdown visit and very impressed, you can tell a lot of money, time and effort has gone into preparing the staff and restaurant. Felt very safe and comfortable, staff all wearing masks, regularly sanitising surfaces, signs and customer sanitiser available, track and trace in force....excellent well done.Food itself was lovely, drink a bit on the steep side but service and ambience just about justify it.

Went for family lunch. Big variety on the menu which always rings alarm bells that this is frozen, microwave, pub food. I wasn’t wrong . Prawn and chicken tempura, fish and chips, scampi and chips all probably bought from Iceland or similar. £ 12.50 for deluxe scampi and hand cut chips rip off ( see pics) . Chicken pie with a centre full of watery type filling can only come from pre frozen food . Service a bit wobbly as well but I guess they’ve just reopened and staff need to find their feet. Forgot to bring the strawberry tart I ordered. Manager apologised and did give me one to take away. Won’t be returning

Very disappointed & concerned. No temperature check; nobody cared about hand sanitiser nor social distancing. I had to say to 2 elderly women standing behind us that they were far too close. Restaurant was incredibly busy & extremely warm. Chalk & cheese compared with Carriages at Lochwinnoch so no I definitely wouldn't go back.

First time iv been in years and it wont be the last first class food service was great as well especially robert the waiter guy but a think he was more than just a waiter (sorry robert) great decor inside and well worth a visit defo be bak

We were so excited to have a family dinner here post lockdown and weren't disappointed. The new menu has a few brilliant additions but still has the old favourites. The bang bang prawn starter was amazing and roast of the day is a great alternative to the carvery. We all loved everything and it was really nice to see the same friendly and very helpful staff who were working really hard under difficult circumstances due to PPE. Well done serving delicious food whilst observing the new guidelines.

Back at The Loch House today and were very impressed by the attention to detail applied by the staff. Tables adequately spaced, hand sanitising station at the entrance and every table thoroughly cleaned after use. Great new menu on offer and the usual friendly welcome.

my girlfriend took me here as a birthday surprise and we were looked after by staff and food was out of this world. there was 17 of us and it was a great night to celebrate with my family.

We called in for a light lunch and found that a new menu has just been launched for Lunchwith a two or three course price available it has a perfect choice to suit everyone.My Cajun chicken with rice was delicious!As always the staff gave a warm welcome and served us throughout the meal with an attentive smile.........Well done to you all.

Stopped off for early dinner on a Sunday afternoon. Lovely place and setting however perhaps change the oil in the fryer a little more often. My partner and I both had fish and chips , the chips were inedible due to looking like they had sat in the fryer for a week, the waiter did bring another fresher portion but they were not great, the fish obviously cooked in same oil, i ate the fish and not the batter. Extremely bland. Partner ordered the mushy peas and they came in the smallest ramekin i think i have seen his fish was also half the size of mine! Cant help but wonder why any chef would send a meal out looking the way it did.£36 for two fish and chips and two soft drinks extremely overpriced, better off going to the chip shop in Lochwinnoch!

Great wee lunch for 4. Good service, nice atmosphere. The only negative was the car parks were flooded and it was difficult to park because it was so busy

We regularly visit for tea at the weekend, the food is always lovely and the staff are friendly. Worth a visit.

A very positive review from today's experience, as a large family we often visit in assorted groups. It was therefore expected that we book my Father's 90th Birthday lunch today.Another good experience for everyone from 90 years to 17 months. Friendly welcoming service, even for the 4 aged over 80, and hard of hearing. Good food and service despite it being busy. They offered us a knife and side plates to use with the Birthday cake we brought in ourselves.Another pleasant experience, that's why we return.

Didn’t know this was owned by the same people who own duck bay marina at Loch Lomond. Lovely and spacious with nice decor. The staff were approachable, pleasant and clean appearances.My husband got stuffed mushrooms which he enjoyed but not a lot on the plate unfortunately then he got fish and chips again the fish was quite small I got potato skins with dips and there was plenty on the plate and then I choose the pancake with a coconut infused curry , it was absolutely delicious and the chicken was very succulent.Unfortunately I don’t think it is on par with the duck bay marina and if we were at home I would definitely choose to go there but we were visiting friends at Largs and in the spur of the moment we popped in and only if we were in the surrounding area I would go again

Very nice place visited for lunch on a Saturday afternoon. Service was excellent and meal was lovely. Would return again.

Visited for lunch as our daughter's 21st. Great setting, service and menu choice. Staff very attentive and whole experience from start to finish was exceptional. Look forward to a return visit soon!

First time at the loch house, and won’t be the last! The staff were excellent and the food was of very good quality.

We enjoyed an excellent meal with family at the Loch House which was beautifully decorated for Christmas. The food was of a high standard, the service prompt and the portions very generous. We were warmly welcomed and well looked after by Joe who obviously loves his job. Serving the kids’ main course with our starters was a thoughtful touch. We’ll be back thank you.

Ping meal, soft drink prices are having a laugh, will not be back. poor value, ping meals terrible soft drink value, staff are nice, but you don't eat the staff. terrible value

On Sunday our family had a day out at Kelburn castle and thought we would round the trip off by stopping off for a nice meal.

Popped in early this evening for dinner, Christmas decorations are beautiful, even though the weather was rotten outside things were better inside, lovely food and great service. Will be back soon.

The carvery was delicious and every one of the staff smiling and helpful to us. There were three of us, all pension age and without asking staff kindly carried our meals to the table. The Christmas decorations truly beautiful.

Have a catchup with relatives every 2 months for a meal.

Always enjoy dining at the Loch House. On entering the restaurant....the Christmas decorations were a delight as was the lovely cosy fire. Never been disappointed with the food served....and again we had a lovely meal. Staff were a delighted ..... all in all a great night and would highly recommend.

I went for my birthday and had a wonderful few dishes, had the sizzling prawns in chilli sauce and bread which were fantastic and finished with the churros with hazelnut sauce yum yum. The customer care by staff is always excellent and Jim made my night a really enjoyable experience. Thanks to you all

Visited for lunch with a friend. What a beautiful place plenty of room between tables etc. We were given a table at the window with a lovely view of the Loch. The menu is extensive and also has a lot of vegetarian choices. Service excellent friendly and efficient. There is a carvery if you want that option. I would recommend the burger in a bowl full of lovely salad and the Mexican chilli crepe. Strawberry tarts for afters were delicious. Can't wait till our next visit.

My wife and I called in at lunchtime for the buffet. Food fresh and full of flavour. Meat was tender and good quality. Sat at the window and enjoyed the wonderful views. Can't wait to go back.

On my way back from Braehead I popped into the Loch House for lunch and have to say what a gem of a place that I’ve passed by so many times and not tried it out .

Would recommend this restaurant, the staff were very friendly and helpful, the food was lovely and will definitely be back.

First time on Trip Advisor. Had to post this.

This is one of our favourite restaurants but our latest visit involved relatives from Canada. It is a member of the Cawley Group of hotels, all of which have a tremendous ambience about them. The menu is varied, including different levels of carvery, and the food is excellent, all served by a very friendly staff. I highly recommend a visit.

The Loch house has a fantastic menu with an excellent selection for vegan/vegetarian diners. The risotto and vegan mac and cheese are particular favourites and it’s great to see a place with an extensive selection for vegan diners instead of the customary one or two.

Literally the worst meal I have ever had, first time I have ever sent a meal back in a restaurant. Ordered the vegan mac and cheese, it was beyond bland! The franky and Benny's version is 100% better and cost much less

Went here as a group of 9 after completing the Castle Semple Walk. The Loch House is a lovely building with very good parking space. Internally, the decor is beautiful and there is a very relaxed atmosphere. Most of our group chose the carvery which was very tasty with good sized helpings : same for the fish and chips. We also had the strawberries and cream which were a treat. Lunch was very good value for money. The staff were very attentive and friendly (although the carvery chef could be a bit more customer orientated). We also spent some time in the external patio enjoying the views. Overall, a lovely ending to our walk and we would highly recommend a visit. PS The restaurant is about 50 minutes drive from Glasgow city centre.

We took our friends to Loch House for a belated anniversary dinner. The staff could not have been more attentive and the food was excellent. Have been on many occasions before and have never been disappointed. Will certainly revisit, would definitely recommend.

Visited this beautiful place last weekend. Family occassion. Service was great. Food was fantastic. i'd recommend their Tex Mex Burger or the Haggis one. MMMMmmmm !!

Visiting Glasgow for the weekend we hired a car and started exploring. We headed to see Barr and Castle Semple Lochs and found this lovely restaurant with a view sitting right beside them.

Visited tonight with son and grandson. The staff were numerous and helpful. However, the food was distinctly average. I had a fish and seafood pie, the waitress said to watch out for the plate was hot, however it was lukewarm at best. There was a dearth of seafood in the pie but had a topping of mashed potato and cheese. The chicken darroch was also fairly average and seemed a very small portion for a grown man. Both my wife and son had to ask the staff about omissions from their desert. On paying the bill, the in waitress asked "how was the meal" and I said pretty average and she just shrugged. The place was by no means full but the main course seemed to take forever to arrive. My wife has visited this place before and spoke highly of it but it was disappointing on this occasion. Could do better. In addition I think the food is slightly overpriced.

My Dad is not a big eater these days so we asked for the children's menu so that it would be manageable portions for him. He picked what he wanted for his main meal and then said to the waitress what he wanted for his dessert again from the childrens menu. To start with we all had to wait to be served our food for over an hour and the place was not that busy. He had chosen at the start a mini mess from the children's menu. The dessert came which he ate half of it but when we were all finished and my sister asked for the bill we noticed that we had been changed for a full portion of the dessert which is double the price of the one from the childrens menu. When we questioned this the manager, Bob, replied that he was sorry that it was the wrong size of dessert but that we would still have to pay it as my Dad had eaten some of it. Our bill came to over a £100 and I could not believe the way the manager just brushed off our complaint for their mistake in not giving us the dessert which we asked for from the childrens menus but would not budge on charging us £7.50 instead of the one we asked for which was £3.50. The extra £4.00 is not even the issue it is that along with the long wait we had initially for our food and the complete brush off and the total indifference manner by this manager that made my sister and myself very angry. He couldn't have cared less about our complaint. The situation could have and should have been handle it a much more curtious way. We will not be back

I am a regular visitor and tonight the service was very poor, it wasn’t overly busy, been many a time and every table has been taken and didn’t wait as long, my father in law is 86 and not a big eater so he ordered a childs meal which was fine ,he then ordered from kids menu a mini mess, when it came out we thought it was quite big and the young girl that brought it out said oh it is big, enjoy. The other main meals took an extremely long time to be served and as I said wasn’t overly busy, when the bill came we checked it and we’d been charged for an adults pudding, we said to the manager and his reply was it was an adults portion that my father-in-law was given and it had all been eaten there was nothing he could do about it. My father-in-law couldn’t eat it all so his daughter had a bit of it. Very dissapointed with the manager Roberts attitude, as I said go regularly and felt service was very,very poor tonight and never had that before at The Loch House.

We like to treat ourselves and eat at the restaurant because the setting is stunning. We decided to take along some family who were visiting us. Our meal was good however the Scallop and black pudding starter was a huge disappointment. £10.50 for 3 Scallops, 1 big Scallop and 2 small Scallops. We know it’s a starter but your money is basically paying for salad and black pudding there really aught to have been at least two extra scallops. So manage you expectations if ordering starters because we were disappointed.

Having finished our main course we waited almost half an hour to order desserts. Although the restaurant was relatively quiet but ample staff on hand we were blatantly ignored despite trying to attract their attention. We had made our choice of desserts but decided not to order them as we were fed up waiting for service. It meant a loss of 23 pounds to them off the bill. Glad they can afford to lose the business. Eventually attracted a waitress's attention to get the bill. Glad to leave and will not be back in a hurry.

Always enjoy dining at the Loch House.....staff very helpful and friendly....and the food .... I have always found to be of a high standard too. The restaurant itself is very pleasant ...all in all a very pleasant evening. Would recommend.

Came here after passing a couple of times, food was lovely and the staff were very helpful they couldn’t do enough! Will be back.

A lovely restaurant not far from Castle Semple Country Park. The interior is well presented and the staff were friendly and helpful. They offer a separate Gluten Free menu, which is ideal as I am a diagnosed coeliac. The Loch House is also open later than many in the area and offers both a carvery and an a la carte menu. The on;y issue was that, whilst it tasted very nice, it would have been preferable to have more of the smoked fish in the fish pie to give that extra bit of taste. My husband said the carvery was really nice.

I had the pleasure of a family dinner at the Loch House recently. Our service and meal was fantastic. Special shout out to the chef Gary, who catered to my fussy needs and provided me with a delicious onion free dressing to give with my honey lemon salad. This was very much appreciated and the family will definitely be back.

Have visited this place many times over the years and it has always maintained a very high standard.

Visited this week with friends whilst visiting the area. Was a beautiful day so stopped here to have some lunch - the place is lovely , very corporate decor and beautifully presented BUT , greeted by a professional looking and sounding man who was directing people to tables - when we asked if we could sit outside as it was so hot his whole demeanour changed - ‘sandwiches only and you’ll need to order at the bar’ , we asked where the menus were to be told to get them

Visited here with elderly mother for a change of scene and not too disappointed. In common with sister restaurant on Loch Lomond, menu was familiar fayre, food ok without being stunning but environment was less frantic and staff were friendly and helpful. Restaurant was well presented and spacious.

Got a great surprise from the family today.

Lovely place, nice views and friendly staff especially the manager - I think Robert was his name who was very attentive and patient with my elderly relatives. Unfortunately the food here is awful- overpriced, poor quality and just bought in reheated, deepfried, microwaved and of the bulk catering variety type. There is little or no skill involved in preparing any of the offerings here and no real cooking or home baking of desserts.

Great food lots of choice pretty decent portion sizes Great staff. Smiling and helpful. Reasonably priced. Thank you. We'll be back.

The loch house is a very friendly and comfortable restaurant .Th3 menu suits all tastes and the staff are extremely helpful with regard to special,diets .Prices are very competitive and the quality is excellent .I will be back

Very poor service. Food was awful. This place has gone downhill big time. Would not recommend to anyone. Waiting staff need to notice when paying customers are trying to attract their attention.

We booked this as a surprise 80th birthday, family dinner. Place was spotless. Staff were very friendly. Service was very good. Quick to get drinks from the bar. Had an excellent selection of both alcohol and non alcoholic drinks. Menu was pretty extensive with a really good choice. All our food (there were 13 of us) was of excellent standard, and huge portions of all courses. The mini mess desert was anything but "mini". Will most definitely be back. Highly recommend. *****

The waiting staff were wonderful and very friendly but they were let down by the rude chefs service at the counter. He clearly felt he was above serving customers food and made us feel uncomfortable. Ice cream was awful full of Ice clearly been re frozen after melting had no taste. Real shame as lovely location & service at the table was great.

We are regular visitors to The Loch House. As always the service was top drawer! The setting is the perfect backdrop for a relaxing meal. The atmosphere within the establishment is relaxed. We have had many lunches, dinners and coffees - all of which have been fab! A special mention to Joe who always greets customers with a cheery smile. He has a fabulous sense of humour and always checks-in on customers throughout their stay. Joe is a top man who always goes the extra mile! The Loch House wouldn’t be the same without him! Keep up the good work Joe, Ryan and all the team at The Loch House... #a-team

Great meal again at this wonderful restaurant. Saturday afternoon. Sunny day. Sat by a window. Great views great service. Met the cheery manager again. He's a natural. Made for this job. Think it's Joe or Joel. ( might not have heard it properly) . He speaks a little fast but he's funny and the kids like him. Meals were delicious. I had the Haggis Gourmet burger. Couldn't finish it. Made the mistake of ordering a starter. ( Cullen Skink) Boys had kids Carvery and finished their plates and the beautiful wife chose the Cajun chicken salad ( Gluten free) and Chips. Our 3rd visit in a few months and if I ask the family where would you like to go eat???.....a unanimous verdict of "The Loch House". Our new favourite. Big thanks to Joe and the staff. See you again soon.

This restaurant has so many things going for it and the potential to be wonderful. It has lovely views, it is beautifully decorated, it has a positive atmosphere and is always warm enough and the staff are amazing with the exception of one balding, incompetent manager that they should have got rid of years ago. The food however has gone steadily downhill. Everything seems to be deepfried, microwaved, reheated bought in, out of a packet rubbish! There isn't any sign of real cooking skills going on in this kitchen, it's not even up to the standard of 'pub grub'. We had burnt 'medium done' fillet steaks, macaroni and cheese swimming around in watery packet sauce. The desserts are way overpriced at £7.50 and are the mass produced, bought in ones from the wholesalers. If a restaurant are going to charge this for a dessert then you expect it to be freshly made by a skilled chef in their own kitchen- not some defrosted/microwaved offering from Costco or some such place.

It is our go to place for a meal with friends from work. Staff here are welcoming and accommodating. We have always had a lovely meal. I would reccomend the chicken and mushroom crepe!!

Lovely looking place well kept grounds , inside very welcoming.

We went to the Loch House restaurant on Easter Sunday. The setting at Loch Winnoch was wonderful. The decor was modern but tasteful. The staff were totally professional and the food was good. My choice was the gourmet haggis burger which I really enjoyed. After eating we went outside for a drink with views overlooking the Loch. The restaurant is a Cawley hotel group site. While we were at the table there was an information card showing other restaurants in the group one of them being the Boardwalk in Falkirk. On Easter Monday we went to visit the Kelpie's so we decided that as we had a good experience at the Loch House we would visit the Boardwalk. Big mistake! The restaurant was modern and well appointed. Unfortunately that's the only good thing I can say about it. We chose to eat outside which they called casual dining. We ordered five meals only one came out. When we enquired as two where the other four were they said inexplicably the order had for some reason been cancelled. We would have walked away there and then had we not paid upfront because we were sitting outside. Forty minutes later the other four came out the order wasn't right so we had to go back to tell them. More time wasted then they brought no cutlery out more time wasted. They then brought a couple of mocktails out that we hadn't ordered the waitress had a face liked a smacked backside. The reason they got that bit wrong was our table of which we were there first had the same number as ours. The number was allocated as you ordered your food. Now if ours was the only cockup they could be forgiven but no they managed to mess up every order from the other tables. The staff were totally miserable didn't apologise or offer up a drink on the house or anything else. My solution to this problem if I was a board member reading this damming review is simple send the staff to the Loch House to be trained and how to go on with the members of the paying public who after all are keeping them in a job. If ever I am up that way again I would have no problem going to the Loch House but unless things drastically change at the Boardwalk I would give it a wide berth.

Visited as a family on Easter Sunday and the food was good. However, there is a drawback. It is expensive for what is really just pub grub. The drinks are vastly overpriced, what you would perhaps expect to pay in a city centre restaurant. £3 for a soft drink is excessive and we ordered a Fruit Shoot for the wee one and where you can buy these at the supermarket 4 for £1, they charged £2.75 for it! Shocking price for what is after all a children's drink. The desserts are similarly overpriced with an average sized piece of Apple Pie with a small ball of ice cream costing £7.50. The food was all very good with particular mention of the Fish & chips, however the starter of prawn cocktail was disappointing as it was clearly the smallest and cheapest prawns used with an £8 price tag. overall the food was good but it is trying to be something it's not and is charging for the privilege.