Starbucks in Renfrewshire

Ordered a tall filter coffee, usually get this as it's super quick. No filter coffee available, would I like an Americano for the same price? Not wanting to wait too long, as I had to be somewhere else, I said yes. Waited a while for the order, collected my order and rushed out as I had to be somewhere. Reason I waited so long was they had brewed the filter and they gave me the wrong size. Didn't realise until I was back at the car. Also bought Halloween pumpkin chocolate brownie, a bit expensive for the quality.

Excellent Service Awesome Location and Reasonable Prices... Great place to relax and enjoy your beverage!!!👍👍

Latte not hot. Milk tasted as if going off Cinnamon swirl dry and stale. Won't be back

Walked in to get a quick bite with my daughter. Food and drink is overpriced for what you get. They are unable to make a complete order ready at once to collect and rely on you hearing the person at the counter mumble your name multiple times. Their idea of customer service is taking multiple orders and making everyone stand about waiting in a huge line crowding out the restaurant area. This business model needs to manage throughput and keep the crowd down. Mess everywhere and no cleaning going on that i can see, ive just watched some people sit down and start eating at a dirty table as they have no better option. Better coffee shops about and better within the confines of the centre.

I've visited this Starbucks outlet a couple of times to meet up with friends for a coffee and a chat. Plenty of parking at the shopping centre. Wheelchair accessible and accessible toilet on the ground floor. An excellent selection of cakes etc and drinks. Good big premises with plenty of seating. Good service from the well organised staff.

Great Starbucks, nice high ceilings and plenty of space to sit.

Staff here are very friendly despite being very busy. Served well made coffee quickly. Nice engagement with my son and always a smile.

The customer service at the Glasgow store was extremely disappointing and did not meet the standards set by other stores in the area. The staff showed a lack of willingness to assist us, and it felt like discrimination. Despite my willingness to dine in, I walked away because of the poor service.

Good food and drinks but slightly slower service than expected.

It's starbucks... need I say more . Team starbucks all the way

didn't get my chocolate. and the cool lime Refresher was like drinking water. learn how to make a simple drink eh embarrassing

Sadly these days good customer service can be difficult to find. Lucky to get a please or thank you and god forbid you make a remark about something not being right! That is why I checked the name badge of the staff member who I seen today who proactively approached 2 new mums with their babies. She said to them not to bother going up to counter to get their drinks and that she would bring them over herself when ready. Her name was Gail. Starbucks take note!

Ordered a strawberry acai without the strawberry pieces as they had run out.

Not a fan of corporate brands, just does what it does and expensive with it

Took well over an hour to arrive

Great place to have a chat with friends and relax with a lovely coffee and a cinnamon swirl, yum yum!

Visited this place a few times and each time it's very busy queues are normally out the door, and no tables are available they seem to keep taking orders before fulfilling the orders already taken meaning you have lots of people standing around and you can't get past.

Leigh the life saving barista. I was at a private medical appointment over the road and was informed that they do not have coffee/tea machine and no way of refilling humans who are running low. I took a walk in the rain and found Starbucks. She spotted me immediately and know I wasn't a man who wanted anything but NEEDED IT NOW. A chocolate coffee concoction of pure liquid fuel and a toasted hot food ration. I collapsed in the corner slumped over and slowly began to perk up.. Life saver leigh....

Busy, somehow unwelcomeing, service was efficient, no food was bought

Always get a good coffee and chat by the ginger called becks such a reliable place to go to

In Starbucks in Braehead right now and the service has been atrocious. There was 10 customers standing waiting to be served at one point with 4 girls working behind the till. Well I say working but they were far from working, all standing chatting to each other not serving customers or making drinks. When a drink was made no name was shouted out it was just left at the side and when we did get to order we weren’t asked if sitting in or taking away, weren’t asked our name and then we waited 25 minutes for a takeaway coffee to be made!

Went to Starbucks at breahead,inside sainsburies,service not to good,empty tables not cleared away, no white sugar sachets

Purchased a sit in coffee to be handed a paper cup when loads of mugs available. Yes I know its nothing to complain about but when I request to have a ceramic mug I would like a ceramic mug. Coffee tastes better when not drunk out of a paper cup. When I stated the error the response was oops

Staff always friendly, even when rushed off their feet. Always come here and the service and drinks never differ.

In for a hot chocolate as it was a cold day, always good ....nice inside as well

Latte was spilled everywhere, pastry soaked

Lovely coffee shop but I think that they could drop off the price a wee bit.

Food took over an hour and a half to arrive and when got here coffee was spilled over everything! Called to inform them they aren’t putting lids on properly etc got some attitude by a girl that sounded about 17 and had clearly never been taught what costumer service means once in her life, ended up hanging up as I was calling to inform of an issue not get attitude. Will never order/go again while they employ such rude, unhelpful children!

One of the young girls here is so rude it ruins the full store! Starbucks are everywhere now so GO TO A DIFFERENT STARBUCKS!! Seems like both a training and personal issue with this employee which is even more disappointing that they aren’t training their staff in costumer service, but why take attitude when you can get the same thing 2 minutes away? No coffee is worth her rudeness.

Great location right on the carpark . Ideal for meeting place. Or a reviving coffee before the drive home

Very busy and the staff we Very good

Very helpful staff and lots of choices in coffee beans to take away. Great service and extremely helpful with my enquiry. Clean throughout Kudos to you all and thank you

Wrong items sent. Just eat refused to refund

Wrong order!! Iced late? Its warm!!

I found it great I was the 2nd customer and the experience was great I reccomend it the staff are lovely and give you options if your drink or food is unavailable and It is much closer and I find it bigger and better the drive thru is great and ordering inside is great I love the style of it!!!

A busy Starbucks, well placed at the entrance. Reasonable choice of food and drinks.

Great service however there was a real issue with flies.

Standard Starbucks in the Braehead shopping centre. Located at the centre entrance on the top floor. The atmosphere like many of the chain shops is wonderful and rustic. Coffee is great.

pls bring back the pink coconut refresha

This has to be the best Starbucks we have tried. Absolutely amazing 🤩

Everything else was great apart from the bacon roll, the bacon was all fat and dry, looks like it was microwaved

Had to wait too long for coffee in braehead store due to 1 coffee machine working in store

Great for lunch and people watching.

Delivery guy made my day, such a kind and smiley face, ☺️ thank you

Never listened to order and got name completely wrong and order, then was very cheeky with bad attitude, Terrible service

A great suntrap hidden in plain sight. You might find quiet here away from the main mall. Seating is comfy and spread out. Very open plan, if it has a fault, it may be lacking the "cosey" element. Staff are really nice and accommodated every request.

Lovely staff good service . friendly shop

Handy for a wee latte on the way oot of braehead

Rarely opens at 9am. Go to McDonalds across the road to save you wasting your time.

Lovely day out with family, stopped in for a coffee and cake with my husband and kids and we all enjoyed it. Staff were so friendly and make us aware about dietary requirements as we have a child with allergies! Comfy seating to enjoy your food and drink… only downside was that i couldn’t hear much music playing, Would have preferred it a little louder and playing some radio hits. Was a great experience.

Drinks and service were fab. Nice personal touch of referring to me by name and remembering a few times. Bacon is little questionable and despite the heating, it is such a high ceiling that it just feels draughty and doesn't have that cosy coffee shop vibe.

Customer service was great, just a shame the staff are doing their best and working hard but it still appears understaffed... Ideal location in the mall, central with good car park access

Nice food, but the hot croissants were delivered still in the plastic wrap and cold.

Spaceous cafe, nice personnel, comfortable facilities.

I ordered a small egg with ham and cheese snack. I was asked my name and told by the young woman that she would give me a call when it's ready. 15 minutes later I go to ask why it's taking so long. I'm informed that its been sitting on the counter for ages and they had called out. At no time was my name called out. The young woman and man behind the counter had no interest in me getting my snack hot.

The staff didn’t engage at all , wandering about the counter not working as a team, took 15mins for a coffee! No apology, then when we spoke up we were just glared at! Not a experience we ever want to repeat

Need to review your opening hours as I drove down for an early coffee and you aren’t open. Not ideal

Sent the wrong items, iced instead of hot.

Very slow service. As it is at the shopping centre's entrance it is bitterly cold.... Advise you to grab your coffee to go

То что надо, чтоб отдохнуть и подумать)

Cheeky wee coffee was typical Starbucks, can't fault it.

Most helpful staff and loved the atmosphere

You come here if you're too cool for Gregg's or McDs !!!!

Lovely staff, though not a fan of the impolite customers. Starbucks generally will rate as poor until they pay staff better and pay proper tax.

Very expensive. My granddaughter wanted frappucino so relented. But I went nearby and got my coffee and a donut for half the price!

Its a Starbucks what you see is what you get, tables could be doing with getting cleaned more often

Coffee was to the usual Starbucks standard, with helpful staff & reasonably quick service. Clean & tidy seating area.

Nice tasty cofee service very good

Everyone of the staff at the braehead store are amazingly friendly and helpful. My son who has difficulties went in to just use the toilet and they were so nice to him he wanted to use his pocket money to buy a frappachino as he had been good I allowed it and the staff were great with him and myself may I add.

Ask me tastes like pig swill, but the mrs enjoyed the coffe, wasnt to busy but quite slow service

Fantastic service and very well keep thank you for everything on Saturday

Alot of sugar in alot of things, staff are friendly

Didn't go to Starbucks but I sat outside eating a Greggs

It’s been brought to my attention a Facebook post referring to a staff member whom will not be named for her security and out of respect, went above and beyond for for us on our visit. She works at Starbucks in Whitburn currently and she wrote a smiley face on our cups after recommending a personal take on an old Starbucks classic, which turned out to be a very important thing for us as this was within the first months of our dating. I would simply state not to always believe what someone reads on the internet. Who said - what was said, is as important as what was said in the first place. Sometimes people are just looking for a fight. You don’t always have to believe everything people claim on the internet. Sometimes, people are ‘agitating’ Customer service isn’t easy. If you feel the need to cause a scene in Starbucks then who’s the real ‘loser’? And to blow a simple matter of customer over-reaction into something viral is absurdity. Signed, a couple of loyal customers.

I was missing an item i ordered and I the they neglected to inform me this was the case

Driver didn’t ready instructions for delivery.

I visited here with my 2 young grandkids. We had a coffee, 2 orange juices and 3 pastries for £15 - not fantastic value but not bad. The service was friendly and the tables were clean. The pastries were not very fresh - not bad enough to complain but certainly not great.

Was just in with my niece as she loves Starbucks Coffee

Waited a long time to be served then again a long time for order

A bit slow to get a coffee ...but I guess to be expected when the location is in mall.

Absolutely brilliant food service & price can not recommend enough a must visit if you like Indian cuisine

How can you not like Starbucks. Warm, clean and the coffee smells and tastes so delicious.

Order was delivered but no syrups in the coffee as ordered, have noted a missing items request as not what we ordered

It's a Starbucks, standard fare, decent coffee.

Lovely girl, did not catch her name, served me and called out my name when order was ready to fetch from the counter.

Lovely staff quick service and great coffee

I didn’t get my food AGAIN, this is the second time I have paid for food and haven’t gotten it.

Popped in for takeaway coffee for my daughter and myself. My 2 year old granddaughter was with us and the staff were really great with her.

Love this branch. A nice warm feeling to the place. Staff always friendly and no matter how large the queue is, it always goes in quick.

Your delivery driver should get the sack he’s just handed me my coffee the bag was soaked thru and fell out in my doorstep spilled the whole coffee he just said it is. Not his problem and walked away 😡😡😡

Peach iced tea = tons of ice, water, peach flavour and sugary syrup. £3.50 !!

Great coffee, sandwiches and cakes! Always quick service and facilities for disabled and baby changing on the same level.

Didn’t deliver my other drink and didn’t give a straw for even the other drink. Ridiculous and need to sort themselves out

didn’t receive the items that we ordered! even tho my order was £40, drinks arrived melted and spilled all over the bag.

It a star bucks run of the mill generally one of the slower service ones but still same prices and pleasant enough service.

Drinks were delicious, staff were very nice, comfy seats. No complaints.

Find this shop either very hot or very cold inside!! Never a happy medium?! Tables dirty and just has an unwelcoming feel to it. Coffees lovely,staff nice enough but just missing something inside which I think if sorted would make the place so much busier! And No Marshmallows for Hot chocolate?!?!?! You need to fix that lol

Drink spilled all over bag! As usual drivers take no responsibility for spillage and walk away while you try to speak to them!

Amazing service, the wee messages made us smile ☺️😁 thank you

everything perfect about this order good job guys, defo recommend coming or ordering from here, staff are sound as and know how to do their job