The Jolly Fryer in Sunderland

Did not get my order I want me money back

The chips were burnt, fish batter was chewy and greasy and struggling to get the grease off my mouth hours later.

beautiful garlic .. ordered fish was beautiful

Lovely food arrived hot and on time, friendly driver

food was missing and food tasted horrible

Really enjoyed it, though the batter was a bit soggy. I would order again as good value for money.

absolutely perfect as always nothing ever bad to say or complain about staff is amazing aswell and friendly

delivery was really quick and food was excellent thanks

Lovely food. Highly recommended. Will definitely order again. Perfect

Jolly fryer has to be the best place to get a pizza. For a fish and chips shop it’s pizzas and there chips are just AMAZING. I wouldn’t go anywhere else.

Had chips missing not very warm

Ordered pees and yet again got curry sauce, Fish was very greasy, chips were nice but crabstick batter had no crunch as all

Delivery was quick and food hot when it came. It just tasted ok, chilli sauce very sweet though.

Large cod is the best I've had in Sunderland by far. Flakey, good batter, amazing. All individually wrapped. Large sauce was a bit smaller than expected and could have done with more chips for the price. All cooked well. An option for an unbattered jumbo sausage would be nice. Will be coming back for more!

Disappointed, won't bit again. Soggy batter, soggy chips, curry sauce and garlic sauce was nice

amazing hot food will definitely buy again. thank you so much

Still red hot when it came, asked for batter on the chips, it came with a full bag of batter! Outstanding!

Good food but 1 of the dips was missing from the order.

Food was lovely everyone enjoyed it

I says in the notes no mushroom due to been allergic and it came with mushrooms! I have photos as evidence! A could of been rushed to hospital

forgot the garlic sauce, so food was cold by the time it arrived and all the chips where stale scraps. won't be in a hurry to order again sadly as we are regulars and it's usually very nice food. disappointed

fish was a bit soggy could have done with being cooked longer but food is always lovely from here

love the pizzas always perfect

Forgot the bottle of pop in my order

1st time ordering from here for a long time but definitely won't be the last was absolutely delicious, fast delivery and hot food

Always missing items and they never replace them or refund for missing items, this has gone well down hill

Fantastic place, large portions, chips were best I've ever had! Sausages were lovely, as was seafood, definitely order again. 10/10

Chips were gorgeous and the calzone pizza was hot and extremely tasty

Disappointing tonight. Food arrived cold and notes were read but ignored. Same substitutes requested every other week we order and hasn’t been a problem before. Left the children a bit upset that they couldn’t have what they usually do and had to make one of them something from home. The only part of the note acknowledged was the part that I was paying extra at the door for.

Ordered at 19:15 came at 21:55 had to warm half of the order up

My chips was still hard n the gravy was not as hot as normal

Overall, the food was nice but it was quite cold even though order arrived on time. The fish we paid £7 for was quite slimy and batter was soggy. But everything else tasted nice.

Food was piping hot, great portions. Cannot fault the food or staff at all

55 minutes late, food was cold and poor quality.

Chips were absolutely rotten and no one reads the notes anymore!

Like the chip off the nite before bad not be bk

The fish was lovely but the fishcake and pizza was cold

Had to ring shop as fish missing felt last ke woman on phone was making me out to be lier wen I said there was no fish all she kept saying was well I wrapped it I put it in not great customer service

15mins late Garlic sauce didn’t taste of anything Sounds a bit harsh but got to be honest it was slop that I wouldn’t even feed to my dogs

Ordered 2 garlic only gave 1 but food was nice though

Kiev pizza beautful tastey & piping hot, n requested chips with batter, salt &vineger, they were fab best fish shop n pizza , extremerly happy 😀

Banging food toppa wif a bit of Bolenese on the pizzas like

beautiful food. always red hot excellent quality.

love the Jolly Fryer, fish & chips especially are delicious.....huge fish (more like a whale haha), The large fish (together with the chips), are enough to feed 2 people .....fish being huge & loads of chips. Last night I had mince pie instead + chips which I thoroughly enjoyed but, love your fish better. Also bought 1/2 pce chicken for my little dog which sh ate with relish. May try your fishcakes next time. Delivery men are absolutely lovely & friendly.

lovely food, great portions. honestly can’t fault this place at all

Cold and poor, had a lot better before , i understand it’s bank holiday but quality should be better

I rang and chased it and not even an apology over the phone they rang me after my delivery time stating they didn't have some of my order what did I want instead that was already 5 minutes late from there delivery slot Food was piping hot and actually really nice recommended

Outstanding food, always warm and cooked to perfection. Ten out of Ten from me!!!!

The only issue I have with orders is getting batter when ordering chips. I have rang in the past asking for batter and added notes to the order but have never received any with my order yet.

Fish all smashed curry sauce everywhere

Never again /cold food and warm ups joke

sent the wrong pizza but still fantasticly cooked etc mistakes happen i still love the food

Normally can't knock the food or service but this time arrived late,after ringing to find out, was very cold and looked as though had been wrapped and left in the warmer for about half hour before being sent out.

Food was cold and waited 2.5 hours for it. I rang to be told 10 mins, and still no food 50 mins later. So disappointed and would not recommend

Absolute disgrace how a customer can be left like this ordered food at 8:00 delivery time 9:25/9:45 still nothing not even answer phone at restaurant stay away from this establishment liberties will be taken 11:03 well done jolly friar shambles

Not only was the food late (i understand it’s busy and 2 drivers) but i ordered a chip and garlic wrap and got a chip and salad and my chip butty was half cold. I get it being busy but i work in a resturant that has 3 kitchen staff and two drivers which the kitchen can do 4 orders in less than an hour this is a full fresh italian resturant and can end up doing with 2 drivers going all the way from SR2-SR6 can finish with 71 deliveries each. I only live 3 minute drive away and it was still late a very simple and easy order but still messed up

Food was cold and over 1hour late

The food was good but let down by a late delivery. I will definitely give them a try again

Food was warn at best. Such a shame.

Lovely food as always. Tasty and hot 👍

Food is always good from here but today my order was late, food was lukewarm when it arrived, reheated what I could but threw quite a bit away.

The order was late by about 5 minutes. I had called the restaurant previously to ask where the order was they said it was on its way. I also asked if the food would still be hot they said it should be as it was in the hot box. But my Pensioner Special fish and chips were cold. My Granddaughters Pizza was also stuck to the inside lid of the pizza box because everything else had been piled on top of the pizza box and it had collapsed. Not very happy about the quality of the food because the fish was a bit dried out as well.

Lovely food as always, nice and hot. Delivery was a little late but the meal made up for it.

Ordered kid’s sausage and chips meal in a box with toy. Never happened. Got sausage and chips in a carton, no toy. Trivial yes but when promised to a little one 🤦🏼‍♀️😩

The food was still in the restaurant when it was supposed to be delivered, however, the staff were very friendly and understanding and sent it out immediately, so it was only 20ish minutes late. The food was still warm and there was plenty of it. It tasted nice.

The fish was a long time from the sea and freezer burnt, this has been typical recently. Chips ok is the only reason I gave it 2 stars. Take away fish and chips is going to die with quality like this. Home frying is the only way you will get fresh fish and chips in the current economic climate, take it off the menu don’t compromise quality.

Food was great as normal. Packed and they flung in extra chilli sauces. Waited an hour and a half which was very disappointing. Hopefully just a one off because the food is really really nice here

Food was piping hot, absolutely lovely 👌

Food eventually arrived 2 hours later…was actually busy making something else as the door went….delivery driver told me they’d been busy because of the rain and nobody wanted to go out in it? Was missing the chilli dip, tried ringing the restaurant but no response…answered the phone and just left it on so every time I tried to ring it was engaged. Disappointed as it’s normally good from here

as always top quality food at incredible price. just love this take away.

Food arrived late the fish pattie was bad the mushy peas was best part water

Never had one yet that hasn't been lovely. Best chilli sauce I've had in ages it's lush!

One of orders wasn’t as advertised. Items were missing.

Honestly the best pizzas around

The food is delicious and hot on arrival.

Wow, the food was the best we have had from a fish shop for a while!! The chips were lovely and big portions too!!

Brilliant as always never had a bad order thanks 😊

Delivery time could've been a bit better but everything else was absolutely amazing. Was worth the wait. Best chilli and garlic I've had in ages

Food was very tasty, best fish shop by far, huge portions, lovely tasty pizza. And always read the comments and go out their way thank you for a lovely meal x

The pizza wasn't very good at all, there was no tomato sauce on the base and hardly any cheese . There was no taste to the kebab pizza at all very disappointing not worth what you pay,

Food tastes great. Massive portions. Great choice.

Pizza was nice kerbab meat was just say warm ordered food 6.15 turned up at 8.10 was an hour late and it’s only 15min away from me

Items missing, driver said to call the shop and they will get it sent down. Called 2 times line just rang out and eventually hung up. Good food bad service

Order was wrong orderd salad only wrap for someone who don't eat meat and sent a wrap full of donna meat woth a strand of lettuce

I got a large fish which was mainly batter!! Chips were rank… not fresh won’t be order from here again, food wasn’t even hot!

All the food was cold and we couldn't eat it, so had to take grandchildren and get something else for them to eat

Always always forget batter and kids portion for 8.50 delivered was a discrase

Food was ok apart from a pizza being missed from order them to be told from the delivery driver just to give them a ring, which I did no answer after ringing for 15 mins, make your own mind up.

Let down on how it takes 1 hour 30 from ordering too it arriving.

Delivery time was ideal but food was very poor every chip in every meal was black the pitta bread was very hard. Lost a customer as its been like this every time we have ordered won't be going back

Food was cold.. but probably because it took nearly 1h20 minutes

20 mins late pizza cold sauce warm

Always love the fish and chips from the jolly fryer

Might aswell not have notes I asked for no chips as i can’t eat gluten and they still put them in, tried to ring 4 times and got no answer Disgrace

Ordered many times, always 5* here. My go to place for fish and chips, bolognaise pizza, scampi and donner kebab. Would recommend

The fish is lovely, chips not nice, would stop me going back

Collection late, food not ready when I arrived. Food cold, missing pita bread and rock hard kebab meat

Everything was really nice. Portions are huge we couldn't finish them. Chilli sauce is amazing. Delivery was really quick too

Fish was superb melt in thr mouth perfect thank you

I asked for batter my kids are so not happy!! When you put a note to ask for something wouldn’t be mine to get it!