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4.4

Based on 1.706 opinions finded in 2 websites

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Nº 320 in 1366 in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..dumplingssushiduckricelobsterbeautifulfishcreamfriedpaycodpopcornchickenshrimpprawnmustsalmon

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Lovely place with a cozy atmosphere. Service was fast and friendly. We really enjoyed our evening here!

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noslayer . 2025-06-01

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Highly recommend the experience at Ivy Asia. Everything was excellent from the food to the ambiance and service. Radhika, who served the table was attentive and good humoured. We felt so welcome. It was a great evening.

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Oonagh Carr . 2025-06-01

MORE AT Google

I had a lovely experience at the restaurant. The food and the ambience was amazing especially the service from Amine. He took care of us so well, noted what food we would like from the menu and what would go well with our preferences and it was spot on. I would definitely recommend that everyone to go for this experience.

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Sulagna Singha Roy . 2025-06-01

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Great vibes and super welcoming staff. The food was delicious, and everything felt just right. We’ll definitely be coming back!

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Rawr Raaawr . 2025-06-01

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Very good food and authentic cuisine. Our server Amine was top notch and very helpful 10/10

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Artur . 2025-06-01

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It was my first time at Ivy Asia Chelsea and I had great experience. Food was delicious Can’t wait to be back again😊

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Gabriel Lao . 2025-06-01

MORE AT Google

Wonderful food and excellent service. The management can be proud

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Katarzyna Pielarz . 2025-06-01

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Radhika was so so nice it was my 19th birthday and she really made it so enjoyable , she took her time and made sure each course came out accordingly she gave amazing recommendations, and overall created an amazing night

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Sophie Carr . 2025-05-31

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The food was delicious and the service was amazing. Radhika is a superstar, thank you for the great evening!

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Svetlana Blazhnova . 2025-05-31

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⭐️⭐️⭐️⭐️ My first time dining here, and I was really impressed—the floors were stunning and matched the lovely decor. We chose the special menu and were so happy with the value. The food was absolutely delicious, and the cocktails were top-notch! The only downside was being reminded several times about our time limit, even though the service was a bit slow—so we had to rush. Still, I’d definitely come back for the special menu and cocktails again!

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S HsA . 2025-05-30

MORE AT Google

Been here many times before and never been as terrible as tonight. Service was incredibly slow. Staff rude and food as poor as it’s ever been.

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HMM United . 2025-05-29

MORE AT Google

My friend and I visited The Ivy Asia Chelsea last night to celebrate her birthday, expecting a lovely evening with good food and ambiance. Unfortunately, it turned into a night we’ll never forget — for all the wrong reasons. Shortly after returning home, we both became severely unwell. We experienced intense nausea and ended up vomiting multiple times throughout the night. I’m still feeling incredibly sick today. It’s shocking and disappointing to have such a reaction after dining at a place with this level of reputation and pricing. This experience completely ruined what was meant to be a special celebration. I sincerely hope the restaurant takes this seriously and reviews their food safety and hygiene practices. No one should go out for a meal and end up this sick.

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Megi Nushi . 2025-05-26

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Energetic, delicious, cool. Stood out as unique experience.

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Erick Barbor . 2025-05-24

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Not really sure what I made of this. Some things are really nice, others are a bit meh. A lot of money for what it is. Also prepare to need more food when you leave.

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Jason Goodman . 2025-05-24

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Tasty , good service, fabulous decor but well overpriced.

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Russell Baston . 2025-05-24

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Had an amazing cocktail night at this restaurant! Bartender Yarik has recommended me a delicious cocktails throughout the night! Will definetely comeback.

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Roman Krynytskyi . 2025-05-22

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I visited The Ivy Asia Chelsea during my trip to London, and it was an excellent experience from start to finish. The moment you step inside, you’re captivated by the stunning and vibrant Asian-inspired décor — from the glowing floors to the elegant lighting and artistic details throughout the space. Although the restaurant was quite busy when we arrived, we managed to get a table without a long wait, which reflects great organization and efficient hosting. The atmosphere inside was energetic and lively — perfect for a memorable dinner with friends or family. The food was absolutely delicious. Every dish we tried was well-prepared, flavorful, and made with fresh ingredients. The service was outstanding, and the staff were incredibly friendly, offering suggestions and checking in with genuine warmth. The prices were very reasonable considering the quality of the food, ambiance, and location. It felt like a complete experience where every detail was thoughtfully executed. I’ll definitely come back again on my next visit to London. I highly recommend this place to anyone looking for a refined and vibrant Asian dining experience in the heart of Chelsea.

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Abdulla Al-Ali . 2025-05-21

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Beautiful garden, nice food , great atmosphere, but the staff apart from one person who was very helpful , the rest were kinda standing around doing nothing and ignoring us . Only one male staff was helpful most of tables outdoor.

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Anna Nik . 2025-05-21

MORE AT Google

What to say ,it's a fantastic restaurant, amazing atmosphere. Highly recommended.

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Lina Alawieh . 2025-05-20

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Poor food, lacking taste or anything spectacular. Not the best service, we waited 30 minutes to be seated. Lovely decor, but not the best atmosphere as the music was SO loud I could hardly hear the person next to me talking. It wasn’t a great experience… and quite disappointing considering I was looking forward to this meal.

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Chloe Taylor . 2025-05-17

MORE AT Google

This restaurant is amazing, went for sushi and did not get disappointed actually above my expectations. The waiter (sorry did not get the name) guided us to chose the best dishes. Definitely will go back

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Irene S . 2025-05-17

MORE AT Google

Great food and service from Natasja, we will be coming back!

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Peter C . 2025-05-17

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Radhika was awesome! She was professional, kind, and gracious. Her service and smile helped make this extraordinary dinner one of the best experiences we have enjoyed in London! The Premium Ivy Asia Experience menu was full of delicious surprises, from the starters through the dessert. We would definitely come again!

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Willis Chung . 2025-05-13

MORE AT Google

Wonderful food and atmosphere. We got served by Radhika who made our experience extra special

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Stephanie Armijos . 2025-05-11

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Radhika - was absolutely amazing! Great service and great person!

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Neha Kaushal . 2025-05-11

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Was my first experience at the ivy asia, came here for my birthday dinner with my friends and it was a beautiful experience, Radhika was an excellent host full of knowledge on the food drinks and made fantastic recommendations.

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Samera AKHTAR . 2025-05-11

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amazing loved every second so so so so good please go won’t regret it !!!! server super lovely.

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Lilia Digby . 2025-05-10

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Great food and impeccable service from Vishal attentive and very friendly definitely recommend

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A P . 2025-05-10

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I was very disappointed with this restaurant especially as had read some of these reviews raving about it. I went with 3 family members for my 30th Birthday on a Wednesday; the décor was absolutely beautiful and the floor was as vibrant as other photos have shown. We had a reservation and they had given us a nice booth, our waiter was lovely and polite. The restaurant itself was very noisy, a lot of loud conversations going on and you are sat pretty close to other tables so because of this we couldn't really hear ourselves - it was giving nandos level noise rather than a fancy restaurant in Chelsea. The bathrooms were pretty and pink and clean but none of the hand dryers were working which we mentioned to staff who did not seem bothered nor did they fix it in the 2.5 hours we were there. The food... the food was not good. We each got a starter (I got two) - Chicken Yakitori x 2, Beef Tataki, Yellowtail nigiri x 2, Ebi Prawn tempura. Firstly, they did not come together, my dad and brother got their starters first while my mum and I (birthday girl) had to wait another 20 mins for ours so we just watched my dad and brother eat. The prawn tempura was tasty but the chicken Yakitori was too salty and bland, couldn't really taste any spices. Beef Tataki was ok - covered in too much soy sauce (not by me, it came like that) but the actual meat was tasty. The yellowtail took extra time and came separately after all the other starters which I couldn't understand as it was literally 2 small pieces of sushi - again didn't taste fresh (I eat a lot of sushi) Now the mains took another 30 minutes I would say and again they did not come together - my parents got a very watery, very green chicken curry which was edible but again no spices, no flavour and a lot of food colouring (it was bright green). My brother and I got the duck and lobster fried rice which I was looking forward too so much but again apart from the heat of the sambal, it was so bland! The lobster didn't taste fresh and couldn't really tell if there was any duck in it, there were also big chunks of lychee in there which didn't go with the dish imo. We didn't even eat it all and needless to say, we did not stay for dessert. Very disappointing. Overall, for the money we spent it was not a good experience and it was a Wednesday evening so it was not very busy. No excuse at that price point. Would not recommend.

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Rachel Gregoire . 2025-05-06

MORE AT Google

We had lunch at the Ivy Asia and the food was excellent. What truly made the experience outstanding was the superb service received that day. We were very impressed and will definitely be returning.

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Pamela Munier . 2025-05-03

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Still buzzing from such an enjoyable afternoon. Came for DS birthday, and from the instant we stepped in, he was already grinning, so it was only upwards from there. He absolutely loved the decor, and with the dj spinning tracks on the decks, the atmosphere appealed to his teenage sense of fun. The service was impeccable, all the staff who buzzed around our table had such a fun energy and were really efficient. We did order a few staple items, and as expected, they were all done wonderfully: Steamed edamame - always a must for the bday boy, I was surprised that he immediately picked up on the difference in the salt - his palate is clearly refining! Prawn tempura - can't go wrong, especially with the dipping sauce. Chicken yakitori skewers - yum. Spiced beef and lamb skewers - hmm, these were just ok. Buttermilk Gochujang chicken - yum again. Salmon teriyaki - you just can't go wrong with ordering this. Beef sirloin - another tasty dish. Black cod - yet another dish that always hits the mark. Lobster and duck rice - the idea of Lychee in rice is alien to me, and although it was strangely nice by itself, I don't think it belongs in the rice - like how raisins don't belong in rice! Aside from that, the rice had some nice flavours, but mind the lobster portion is small and cut into tiny chunks. Roasted aubergine - a total revelation - this was scrumptious! Even the OH (a stout veggie dodger) returned for more! Chocolate - both kids had one each. It's rich and heavy, so if you're nearing your fill point, it's probably better to share. Doughnuts - a decent portion, the perfect ratio of passion fruit filling to doughnut. Lychee - nice and refreshing. The cocktails were quite light touch, so you'd need plenty of them to feel a buzz! My DS had an unforgettable Ivy League experience, and I couldn't have asked for more :)

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MelodeeS . 2025-05-03

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Had a great experience at ivy asia chelsea, had the dragon set menu which was a really good deal quality/price and portions. Wonderful service provided by our waiter Ameen.

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Sal Valdo . 2025-05-02

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Nice place, good food. The service was fantastic, especially the service provided by Javier. Thanks for the internet, your help was invaluable. Greetings from Poland.

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Imani . 2025-05-01

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Hugger recommended, especially the £20 lunch menu.

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Andrew Pewsey . 2025-04-30

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Didn’t feel comfortable here one bit, we sat down and waited for someone to answer a question regarding what is halal, took them 15 mins to come to us even when we asked a waiter to come to us he said one minute and went on to attend to other people right next to us. Very disrespectful.

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Mariam Tariq . 2025-04-27

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We had an awful experience at the Ivy Asia in Chelsea. Firstly the service was very slow, then the table next to us were told that there was an issue in the kitchen and they would not be receiving their food. They were very unhappy and because the tables were so close spent the entire meal telling us how unhappy they were. Throughout the meal different members of staff came to talk to them including the manager and it was not very relaxing at all and ruined what was meant to be a quiet and special meal for two and turned it into an uncomfortable experience. As soon as we were finished, we paid the bill and left. We were then walking down Kings Road and a member of staff wearing full Ivy Asia costume/uniform came running down the street, tapped me on the shoulder and shouted out in front of everyone that we had not paid our bill. I was so shocked and embarrassed to be confronted this way in the street. I had paid the bill just a few minutes before. I was very upset. I went back to restaurant and spoke to the manager about the way we had been treated and he just did not seem to care. He said sorry but did not seem to think it was a big deal and just wanted to get on with his days. Just an all round bad experience.

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L Pang . 2025-04-26

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From the moment we entered to the moment we left, one word sums up the entire experience , spectacular. Nelson looked after us with such genuine care, providing VVIP service and making us feel truly special throughout. Every detail, from their warm welcome to their attentive service, made the experience unforgettable. The food was absolutely exceptional — every dish was perfectly prepared, beautifully presented. We honestly can’t recommend this brunch enough. It’s officially our new home away from home, and we already can’t wait to come back again!

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Lena Safavi . 2025-04-26

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Rhys was our waiter and was absolutely amazing!!! Very attentive and speedy service. Very happy with my experience, mainly because of our waiter Rhys! Thank you so much!

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Tanika Hibbert . 2025-04-24

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Service was excellent our waiter Reece was very attentive with excellent manners and great recommendations

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merrick hibbert . 2025-04-24

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What an experience! The quality of food is amazing! We opted for the £65/pers set menu and it worth totally the price! Dishes are various, they are not coming to quick or to slow ( it was a busy night though). The service was spot on. Great explanation from the staff on the food items. My sister is lactose intolerant and they managed everything for her. We will definitely come back! See yous soon

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Ulysse Parisi . 2025-04-23

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This was the first time my daughter and I had visited an Ivy restaurant. Whilst the service was good, pleasant, helpful waiter and prompt service the food was not value for money. My daughter ordered a salmon and avocado maki roll and 'my volcano' the latter of which was disappointing - strange taste and small portion. However, the tiger prawn rendang was delicious : a few more prawns would have made it even better. With a total bill of £75, for three dishes and water (service charge was included - couldn't see this in the fine print) this was not value for money and we left feeling somewhat disappointed.

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R Modaley . 2025-04-23

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This atmosphere here is just awesome. Food and cocktails were also delicious.

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Porpoise S . 2025-04-22

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From the moment we stepped into The Ivy Asia Chelsea, we were transported to another world. The decor is nothing short of breathtaking , cherry blossoms, vibrant colors, and every detail carefully curated to create a luxurious atmosphere. We came to celebrate a special occasion, and the staff went above and beyond to make it unforgettable. From the warm welcome to the surprise birthday treat, every touch felt thoughtful and sincere. Our server was attentive, kind, and knew the menu inside out. Speaking of the food, wow. Every dish was a masterpiece, but the Prawn Toast and Wagyu Beef were next level. Perfectly cooked, beautifully plated, and full of flavor. The music, lighting, and ambiance added to the magic. It’s more than just a dinner, it’s an experience. Can’t wait to return.

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Mr J Rodriguez . 2025-04-22

MORE AT Google

Great food and atmosphere, always try and stop here on days off or even between chauffeuring

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High End Chauffeurs Elegance at its Finest . 2025-04-21

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Ivy Asia Chelsea is a hidden gem! The food is authentic and delicious, with generous portions. The service is attentive and friendly. The atmosphere is cozy and intimate, perfect for a night out with friends or a date. Highly recommend trying their signature dishes! 5 stars!

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JUSTICE FOR ALL . 2025-04-20

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Beautiful restaurant with great service. The dishes are very well presented, and the children’s menu is generous. 👍🏽 However, we were quite disappointed with the Premium Experience menu. While the presentation was impeccable, the portions were rather small and didn’t justify the price. I wouldn’t recommend this option if you have a big appetite. One bowl of rice for 2 persons really ??!!! 😡 That being said, we still had a lovely family time in a stunning setting.

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D N. . 2025-04-20

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Lovely place, fantastic food but it’s the service that made our lunch! Christian was so kind and welcoming, truly professional yet still had that personal touch!

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Karla Boban . 2025-04-18

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Karyna was a really attentive and helpful host. The food was impeccable and would highly recommend!!

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Ashni Mehta . 2025-04-18

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They forgot my daughters birthday, even after a friendly reminder. So disappointing.

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Silja Germeten . 2025-04-16

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Had my daughters sweet 16th here and service was appalling. The lady was so impatient and kept going off. Took forever to give the desert menu too as well as the birthday surprise. Didn’t make her feel special or like her birthday. We requested to be seated near the cherry blossom area as well and more private area but was given the seat the closest to the entry. Room lighting and toilet lighting was far too dim. Overall experience was not great, would not come to chealsea ivy asia again.

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louise thompson . 2025-04-16

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Great food. Great atmosphere. And great service - particularly Justan! Many thanks! 🤩

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Lexy Parker . 2025-04-15

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Had an amazing experience here! The food was absolutely delicious and beautifully presented. The atmosphere was perfect—welcoming and relaxed with fab decor. Our server Rhys was brilliant, super knowledgeable, friendly, and gave us great recommendations that we really enjoyed. Everything from start to finish was spot on. Highly recommend and will definitely be back!

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Georgina Sadgrove . 2025-04-12

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We specifically asked for the Experience Menu which was for £48 per person, and they brought us Premium Experience Menu for £65 per person. When we mentioned this situation in the bill, they took the full payment and said it was a language barrier . Even though the experience was very nice, this issue with the payment made us feel so uncomfortable.

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Irem Peker . 2025-04-12

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Great service from Radhika. Amazing food as always!

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Eloise . 2025-04-11

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Thank you Karyna for the great service!

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Susan Burns . 2025-04-10

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Our recent visit (5th of April)celebrating a friend's birthday was a disaster. Unfortunately, our experience fell far short of expectations. Welcoming Experience: Upon arrival, there was no one to guide us to our table. We had to find our way on our own and eventually had to return to the entrance for assistance. Food Quality: The food did not meet the standards we expected from a fine dining restaurant; it was underwhelming And unsatisfying. Additionally, one of our party received their main course ten minutes later than the others, causing the food to cool while we waited. Wine Temperature: The wine we ordered was served too warm, which detracted from our overall dining experience. Ladies Room Incident: The toilets were extremely dirty - disgusting. After finishing our meal, we were confronted by a doorman who aggressively knocked on the ladies' room door, yelling and raising his voice non-stop. He accused us of being in the restroom for five minutes, which was not the case; we had only been there for 2-3 minutes. Even if we had been in there for five minutes, that would still be reasonable time for ladies in a restroom. The facilities in a restaurant should be accessible to guests as long as they are still in the restaurant, and it shouldn't be the guests' concern if the doorman had to wait. With only three toilets available for five ladies, one of which was blocked by a cleaner, the situation was exacerbated. This behavior was not only inappropriate but also made us feel uncomfortable. The kind waiter who served us all evening even apologized for the doorman's actions, which was appreciated but did not alleviate our distress. Departure Experience: As we waited for our cars, the same doorman literally pushed us out of the restaurant because he wanted to close, showing no concern for the fact that five ladies were waiting in the cold. He even closed the door in our faces. This is not how guests should be treated. This experience was one of the worst we have had. we are outraged. We expect an official oppology.

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M . 2025-04-10

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Dev was a great host, warming and enthusiastic. He explained all the dishes for us.

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Ruqiya Ali . 2025-04-09

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I love this place.....the food, staff and atmosphere is fantastic. We chose the vegetarian menu and it was all freshly made in front of us and delicious. My favourite restaurant......go there!!

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Peter Colborne . 2025-04-09

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Visited to celebrate a special occasion. Very much enjoyed this lavishly decorated restaurant. Food was great, service was good. Many thanks to the gentlemen in the suit for agreeing to my request move table, since we were initially seated at the table directly in front of the entrance. Made for a much more enjoyable experience.

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Robert Liu . 2025-04-08

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The food is amazing, but the service was not good at all.

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Evgeniya Bakalova . 2025-04-07

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Amazing service from Karyna. A brilliant waiting friend who looked after us.

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Karen Frizzell . 2025-04-07

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Amazing service by Radhika, very attentive and great food. Will be back soon.

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Wholeness Pod . 2025-04-06

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One of the most amazing places I've been to. Great food fantastic service and stunning decor. Would deffo go back.

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Gill Silva . 2025-04-06

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Very nice restaurant with eye for detail. I especially have to point out Karyna who made our visit very pleasent. She always made sure everything was fine. That’s what I call service!! Food came fast as well. All in all 10/10.

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Julia B. . 2025-04-06

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We were a group of 5 attending for afternoon tea to celebrate 2 birthdays. We were seated in a corner section which was nice but the table was far too small for afternoon tea for 5 people. We had to keep trying to rearrange our dishes to make space instead of enjoying our afternoon tea. None of the waiters were actually particularly friendly. We regularly have afternoon tea in various 5 star restaurants and were let down by the staff. In fact 1 staff was particularly was very rude. We then realised he was a supervisor! It’s such a shame as I have visited the other Ivy restaurants and really enjoyed them. I wasn’t expecting anything less from the Ivy Asia but was left very disappointed. Everyone in our group was upset by the staff. My booking contained a note for 2 x birthdays but they only brought out a candle for one which became awkward as to whom blew out the candle. Surely they would read the booking note.

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Star “G” G . 2025-04-06

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Very colourful place, seems lots of effort for the look; spooky washroom but fun; tasty yellowtail sashimi, loved the presentation of the duck, great for photo for sure!

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Dee Tee . 2025-04-05

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Radhika was the most lovely server! Such amazing service, friendly and efficient. Incredible food and a fantastic vibe overall! Thank you so much and especially to Radhika for a lovely night!!

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Liv Rankin . 2025-04-04

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Amazing service, and get the experience menu as its really worth it

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Ann . 2025-04-03

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Visited a few days ago with a friend. Gorgeous interior and well prepared food. The server (Krystian?) was very kind and helpful. I very value a good service as it’s rare and this very much enhances the whole experience. Over all had a great meal and time at Ivy Asia! Thank you guys! x

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Julia Malinowska . 2025-04-02

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Lunch at Ivy Asia Chelsea on a Monday with 50 yr olds was surprisingly civilised, ridiculously priced but delicious. The place is a fever dream of lacquered jade floors, pink cherry blossoms and that samurai warrior in the gents standing there like he’s judging your bladder control whilst taking the longest piss in the world. But continence does not matter here because the food is, frankly, outrageous. The black cod is a sticky, caramelised slab of heaven. The fillet steak comes sliced and smug, like it knows it’s the best thing on the table (and it is). Sushi? Clean, cold, perfect. A masterclass in restraint, served in a room that has none. The desert is necessarily ostentatious but unnecessary if you want to continue savouring the savoury on your tastebuds, (undiluted and untainted for the purists comme moi)! Yes, it’s ludicrously expensive. Yes, it’s all a bit Love Island meets Nobu on the weekend. But taste-wise? Genuinely sensational. I’d eat here every day if my bank manager died and left me his PIN. Ignore the crowd (come for lunch). Resist peeking down the samurai. Just eat.

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Sonny Pathak . 2025-04-01

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Once upon a time the name 'The Ivy' was classed as an upmarket, stylish restaurant. The Asia Ivy in Chelsea is definitely not that. It is more like a glorified fast food place. Do not go here if you want a nice relaxing meal with good service and good atmosphere. I have eaten at The Ivy in Covent Garden and the food and service there is very good. Here the decor is tacky and the music loud. The policy seems to be to feed people as quickly as possible and then ask them to leave. It's about numbers not quality. When booking it states you have 1 and 3/4 hours. This does not much allow time to consider the menu and order, but I did not think it would be a problem. The starters were tasty. The mains arrived almost as soon as we finished starters. I assume therefore food is not freshly cooked and just reheated. The mains were OK . About 25 mins before our time was up, while we were still eating, the waiter arrived with the dessert menu and said we had to order dessert now, as we had to leave soon. He was very rude. It put us off our meal as we felt rushed. We decided we would go elsewhere to have coffee and dessert, where our custom would be more welcome. I got the feeling that if we had not finished our meal on time they would have carried us out!! I would definitely not return here. !!

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Ushma . 2025-03-31

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Came to this restaurant and the food was amazingg!! We were served by Agnis who was amazing! 10/10 service!

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Moni Olaide-Agboola . 2025-03-30

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It was really good food and the waiter I had, Agnis was amazing

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dont care . 2025-03-30

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I absolutely loved it! Ajnis, our server for the evening was amazing and made the evening even more special. Will definitely be back

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Heart Joshua . 2025-03-30

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Agnis was an amazing waiter. His service was 10/10. Loved the experience❤️

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Ogochukwu Kingsley . 2025-03-30

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Very polite customer service by agnis He deserves a raise. Good work.

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Rukayah Alao . 2025-03-30

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Agnis was the best. He was so caring. 10/10 customer service

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Anaiah Temile . 2025-03-30

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Agnis, amazing and friendly customer service, and nice food.

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Ernslla Bawah . 2025-03-30

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We dined at Ivy Asia on Friday, March 28, 2025, to celebrate our friend’s birthday. The restaurant itself is beautiful, and the staff were welcoming, which set a great first impression. However, the service throughout the evening was quite disappointing. After placing our orders, our drinks arrived, but one was missing, and we had to ask three times before it was finally brought to the table. The starters were delicious, and we were pleased with them, but things took a turn when the mains arrived. Two of us ordered the ribeye—one medium rare and one medium well—but the server mixed them up, and one even came out well done. Since we were hungry, we decided to just eat it but did inform the staff. Additionally, I ordered the beef fillet but was mistakenly served the ribeye. When I pointed this out, my correct order was brought later, but by then, the rest of the table was already halfway through their meals, leaving me waiting while everyone else ate. My son ordered the duck, which I had previously enjoyed at Ivy Asia, but this time, it was served extremely dry. It also arrived late, so he barely ate two rolls before we decided to take the rest home. When we opened the takeaway box later, we were surprised to find the sauce container and the wooden spoon placed inside the box, causing the sauce to spill everywhere. Towards the end of our meal, it became frustrating as we had to repeatedly ask the server (sometimes 3-4 times) for simple things like water, which took 15-20 minutes to arrive. Overall, while the atmosphere was lovely, the service was disappointing, and the food experience was inconsistent. Unfortunately, this took away from what should have been a special evening.

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Valerie De Guzman . 2025-03-30

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I like the classic IVY more than the Asia version. Although most of the food is decent if it was not for the atmosphere we would not enjoy as much. Our service staff was extremely distracted and we had to keep reminding ourselves. Classic IVY is my go to place whenever I want to play safe, but IVY Asia is not.

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Serhan Kuseyrioglu . 2025-03-27

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I recently visited this restaurant for a special occasion, and unfortunately, my experience was far from pleasant. I arrived 45 minutes late due to unforeseen circumstances, but instead of being greeted with professionalism, the front-of-house staff was incredibly rude. To make matters worse, I had brought a cake for the celebration, but they refused to store it in the fridge, citing a bizarre excuse about potential liability if something happened to me or my friends. Instead, they left it by the entrance, an unsanitary and careless placement for something meant to be eaten later. After arriving, we had to wait an additional 15 minutes for our table to be cleared, despite having a reservation. Once seated, the meal itself was a disappointment—the food was bland and severely overpriced for what it was. Adding to the frustration, a brunette woman at the front desk approached us with an unnecessarily harsh tone, scolding us for using a light, claiming it was a safety hazard because people could fall on the stairs. The reasoning itself was questionable, but her condescending manner made it even worse. Overall, the lack of hospitality, poor service, and underwhelming food made this an experience I wouldn’t want to repeat. With so many great dining options available, I wouldn’t recommend wasting time or money here.

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joyce M . 2025-03-25

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Eaten here several times: the best Asian food I’ve had in London, Stunning decor & design, friendly & efficient staff. Why a 1 star review? Because our starters and mains were served all at once, leaving my guest & I having to rush our eating to avoid the food going cold. This hasn’t happened on prior visits and since we were seated at 9.15pm on a Saturday with a 1 hour 45 minute window there can be no excuse about kitchen closing imminently etc. If I’m spending £175 for dinner & drinks for two then I expect to be able to enjoy the meal at my leisure which means a break between courses. It says ‘Starters’ & ‘Mains’ in the menu! Totally unacceptable and very disappointing.

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mark myers . 2025-03-23

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Rhys was a really helpful and polite. He made the whole experience enjoyable and memorable.

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Lauren Daley . 2025-03-23

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The food was amazing, especially the black cod. Rhys was lovely and gave us an amazing service.

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Elisha Morris . 2025-03-23

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The food was great and couldn’t of asked for better service thanks to Krystian ;)

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Frazer Seabright . 2025-03-23

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Delicious food the portions were good too! and really good service. Really highly recommended!! The samurai looks so real.

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Gloria mercado . 2025-03-20

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The food was really good, cocktails as well. I will definitely come back.

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angelina ledesma . 2025-03-20

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Karyna was amazing as well as the food! Highly recommend

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ADDISON NARDINI . 2025-03-20

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Karyna was amazing and she made the experience wonderful! Definitely coming back!!

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MACKENZIE BURKE . 2025-03-20

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A wonderful place with delicious food, amazing atmosphere and great service .

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Piotr Kadzielski . 2025-03-20

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Been a couple of times for special occasions (birthdays, anniversaries…) The food is always impeccable, but the service is sometimes lacking (missing dishes etc.) Still highly recommend going here, and I would say that it is relatively well priced for the quality (especially the set menus)

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Flan Club . 2025-03-19

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It used to be one of my favourite restaurants in London but last time I was there the male waiters looked like they were high on drugs. Not only they behaved in a suspicious way and sniffled, they also kept forgetting about one of our orders. And the female waitress and the one of the hostesses didn’t look friendly at all. I feel like the service used to be better. This time I was disappointed. Not sure if I will keep coming here is the staff situation doesn’t improve. P.S after reading other reviews I can see that I’m not the only one complaining about the service. The management should take it seriously, this level of service is unacceptable.

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A . 2025-03-17

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Not a good experience and below other Ivy restaurants. You’re left to wait for your table at the door crowded together with other people. Service overall was poor and waiters were arguing with each other at every point. Food was very good but overall not a great experience, won’t be going back.

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Nicole Tudosie . 2025-03-16

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Karyna was the best, she really looked after us and went above and beyond to make us feel comfortable. It was a really nice experience

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Massimo Sartor . 2025-03-14

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On a recent trip to London we made a reservation to try the Asian food within the Ivy group. We had a lunchtime reservation on a Saturday afternoon and the restaurant was really busy but we were seated and served promptly with a very friendly member of the team. The food choices were really good. We had a good selection of dishes and a few of the cocktails which were also very nice. Nice dining experience and highly recommended.

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Jack Dunn - Wax Coach . 2025-03-11

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Loved it all! Will be back! Great Deco

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Anna Radziszewska . 2025-03-08

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I always happily go to Ivy and always have a good experience. The food, service, and the decor, are just great. Thank you 👍

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Sonia Fabio . 2025-03-08

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Thank you for the excellent service Kariyna! Much more welcoming and stellar customer service!

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Ashvin Jeyachandran . 2025-03-08

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Ntenis was absolutely amazing!!! Best service ever

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Yifei Sharon Xiao . 2025-03-08

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Fantastic as always, thank you Ivy Asia Team!

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Hulya De Andrade . 2025-03-08

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