The Ivy Asia, Chelsea in Kensington and Chelsea

Visited a few days ago with a friend. Gorgeous interior and well prepared food. The server (Krystian?) was very kind and helpful. I very value a good service as it’s rare and this very much enhances the whole experience. Over all had a great meal and time at Ivy Asia! Thank you guys! x

Lunch at Ivy Asia Chelsea on a Monday with 50 yr olds was surprisingly civilised, ridiculously priced but delicious. The place is a fever dream of lacquered jade floors, pink cherry blossoms and that samurai warrior in the gents standing there like he’s judging your bladder control whilst taking the longest piss in the world. But continence does not matter here because the food is, frankly, outrageous. The black cod is a sticky, caramelised slab of heaven. The fillet steak comes sliced and smug, like it knows it’s the best thing on the table (and it is). Sushi? Clean, cold, perfect. A masterclass in restraint, served in a room that has none. The desert is necessarily ostentatious but unnecessary if you want to continue savouring the savoury on your tastebuds, (undiluted and untainted for the purists comme moi)! Yes, it’s ludicrously expensive. Yes, it’s all a bit Love Island meets Nobu on the weekend. But taste-wise? Genuinely sensational. I’d eat here every day if my bank manager died and left me his PIN. Ignore the crowd (come for lunch). Resist peeking down the samurai. Just eat.

Once upon a time the name 'The Ivy' was classed as an upmarket, stylish restaurant. The Asia Ivy in Chelsea is definitely not that. It is more like a glorified fast food place. Do not go here if you want a nice relaxing meal with good service and good atmosphere. I have eaten at The Ivy in Covent Garden and the food and service there is very good. Here the decor is tacky and the music loud. The policy seems to be to feed people as quickly as possible and then ask them to leave. It's about numbers not quality. When booking it states you have 1 and 3/4 hours. This does not much allow time to consider the menu and order, but I did not think it would be a problem. The starters were tasty. The mains arrived almost as soon as we finished starters. I assume therefore food is not freshly cooked and just reheated. The mains were OK . About 25 mins before our time was up, while we were still eating, the waiter arrived with the dessert menu and said we had to order dessert now, as we had to leave soon. He was very rude. It put us off our meal as we felt rushed. We decided we would go elsewhere to have coffee and dessert, where our custom would be more welcome. I got the feeling that if we had not finished our meal on time they would have carried us out!! I would definitely not return here. !!

Came to this restaurant and the food was amazingg!! We were served by Agnis who was amazing! 10/10 service!

It was really good food and the waiter I had, Agnis was amazing

I absolutely loved it! Ajnis, our server for the evening was amazing and made the evening even more special. Will definitely be back

Agnis was an amazing waiter. His service was 10/10. Loved the experience❤️

Very polite customer service by agnis He deserves a raise. Good work.

Agnis was the best. He was so caring. 10/10 customer service

Agnis, amazing and friendly customer service, and nice food.

We dined at Ivy Asia on Friday, March 28, 2025, to celebrate our friend’s birthday. The restaurant itself is beautiful, and the staff were welcoming, which set a great first impression. However, the service throughout the evening was quite disappointing. After placing our orders, our drinks arrived, but one was missing, and we had to ask three times before it was finally brought to the table. The starters were delicious, and we were pleased with them, but things took a turn when the mains arrived. Two of us ordered the ribeye—one medium rare and one medium well—but the server mixed them up, and one even came out well done. Since we were hungry, we decided to just eat it but did inform the staff. Additionally, I ordered the beef fillet but was mistakenly served the ribeye. When I pointed this out, my correct order was brought later, but by then, the rest of the table was already halfway through their meals, leaving me waiting while everyone else ate. My son ordered the duck, which I had previously enjoyed at Ivy Asia, but this time, it was served extremely dry. It also arrived late, so he barely ate two rolls before we decided to take the rest home. When we opened the takeaway box later, we were surprised to find the sauce container and the wooden spoon placed inside the box, causing the sauce to spill everywhere. Towards the end of our meal, it became frustrating as we had to repeatedly ask the server (sometimes 3-4 times) for simple things like water, which took 15-20 minutes to arrive. Overall, while the atmosphere was lovely, the service was disappointing, and the food experience was inconsistent. Unfortunately, this took away from what should have been a special evening.

I like the classic IVY more than the Asia version. Although most of the food is decent if it was not for the atmosphere we would not enjoy as much. Our service staff was extremely distracted and we had to keep reminding ourselves. Classic IVY is my go to place whenever I want to play safe, but IVY Asia is not.

I recently visited this restaurant for a special occasion, and unfortunately, my experience was far from pleasant. I arrived 45 minutes late due to unforeseen circumstances, but instead of being greeted with professionalism, the front-of-house staff was incredibly rude. To make matters worse, I had brought a cake for the celebration, but they refused to store it in the fridge, citing a bizarre excuse about potential liability if something happened to me or my friends. Instead, they left it by the entrance, an unsanitary and careless placement for something meant to be eaten later. After arriving, we had to wait an additional 15 minutes for our table to be cleared, despite having a reservation. Once seated, the meal itself was a disappointment—the food was bland and severely overpriced for what it was. Adding to the frustration, a brunette woman at the front desk approached us with an unnecessarily harsh tone, scolding us for using a light, claiming it was a safety hazard because people could fall on the stairs. The reasoning itself was questionable, but her condescending manner made it even worse. Overall, the lack of hospitality, poor service, and underwhelming food made this an experience I wouldn’t want to repeat. With so many great dining options available, I wouldn’t recommend wasting time or money here.

Eaten here several times: the best Asian food I’ve had in London, Stunning decor & design, friendly & efficient staff. Why a 1 star review? Because our starters and mains were served all at once, leaving my guest & I having to rush our eating to avoid the food going cold. This hasn’t happened on prior visits and since we were seated at 9.15pm on a Saturday with a 1 hour 45 minute window there can be no excuse about kitchen closing imminently etc. If I’m spending £175 for dinner & drinks for two then I expect to be able to enjoy the meal at my leisure which means a break between courses. It says ‘Starters’ & ‘Mains’ in the menu! Totally unacceptable and very disappointing.

The food was great and couldn’t of asked for better service thanks to Krystian ;)

The food was amazing, especially the black cod. Rhys was lovely and gave us an amazing service.

Rhys was a really helpful and polite. He made the whole experience enjoyable and memorable.

Delicious food the portions were good too! and really good service. Really highly recommended!! The samurai looks so real.

Karyna was amazing and she made the experience wonderful! Definitely coming back!!

A wonderful place with delicious food, amazing atmosphere and great service .

The food was really good, cocktails as well. I will definitely come back.

Karyna was amazing as well as the food! Highly recommend

Been a couple of times for special occasions (birthdays, anniversaries…) The food is always impeccable, but the service is sometimes lacking (missing dishes etc.) Still highly recommend going here, and I would say that it is relatively well priced for the quality (especially the set menus)

It used to be one of my favourite restaurants in London but last time I was there the male waiters looked like they were high on drugs. Not only they behaved in a suspicious way and sniffled, they also kept forgetting about one of our orders. And the female waitress and the one of the hostesses didn’t look friendly at all. I feel like the service used to be better. This time I was disappointed. Not sure if I will keep coming here is the staff situation doesn’t improve. P.S after reading other reviews I can see that I’m not the only one complaining about the service. The management should take it seriously, this level of service is unacceptable.

Not a good experience and below other Ivy restaurants. You’re left to wait for your table at the door crowded together with other people. Service overall was poor and waiters were arguing with each other at every point. Food was very good but overall not a great experience, won’t be going back.

Karyna was the best, she really looked after us and went above and beyond to make us feel comfortable. It was a really nice experience

Still buzzing from such an enjoyable afternoon. Came for DS birthday, and from the instant we stepped in, he was already grinning, so it was only upwards from there. He absolutely loved the decor, and with the dj spinning tracks on the decks, the atmosphere appealed to his teenage sense of fun. The service was impeccable, all the staff who buzzed around our table had such a fun energy and were really efficient. We did order a few staple items, and as expected, they were all done wonderfully: Steamed edamame - always a must for the bday boy, I was surprised that he immediately picked up on the difference in the salt - his palate is clearly refining! Prawn tempura - can't go wrong, especially with the dipping sauce. Chicken yakitori skewers - yum. Spiced beef and lamb skewers - hmm, these were just ok. Buttermilk Gochujang chicken - yum again. Salmon teriyaki - you just can't go wrong with ordering this. Beef sirloin - another tasty dish. Black cod - yet another dish that always hits the mark. Lobster and duck rice - the idea of Lychee in rice is alien to me, and although it was strangely nice by itself, I don't think it belongs in the rice - like how raisins don't belong in rice! Aside from that, the rice had some nice flavours, but mind the lobster portion is small and cut into tiny chunks. Roasted aubergine - a total revelation - this was scrumptious! Even the OH (a stout veggie dodger) returned for more! Chocolate mousse - both kids had one each. It's rich and heavy, so if you're nearing your fill point, it's probably better to share. Doughnuts - a decent portion, the perfect ratio of passion fruit filling to doughnut. Lychee - nice and refreshing. The cocktails were quite light touch, so you'd need plenty of them to feel a buzz! My DS had an unforgettable Ivy League experience, and I couldn't have asked for more :)

On a recent trip to London we made a reservation to try the Asian food within the Ivy group. We had a lunchtime reservation on a Saturday afternoon and the restaurant was really busy but we were seated and served promptly with a very friendly member of the team. The food choices were really good. We had a good selection of dishes and a few of the cocktails which were also very nice. Nice dining experience and highly recommended.

Ntenis was absolutely amazing!!! Best service ever

Thank you for the excellent service Kariyna! Much more welcoming and stellar customer service!

Our server, Karyna was very helpful, and made the experience much more enjoyable and memorable. Would defo recommend!

Came to the Ivy Asia for my birthday and Radhika made my birthday really special! Thank you for her great service and positive attitude!

Karyna the goat. top tier service, very friendly, very nice. food was lovely

Karyna was an amazing server, so helpful and kind!

I always happily go to Ivy and always have a good experience. The food, service, and the decor, are just great. Thank you 👍

Fantastic as always, thank you Ivy Asia Team!

Loved it all! Will be back! Great Deco

Mateo is a legend, beautiful service and made an effort to make my mums birthday a special one! Many thanks to the team.

Great place to take someone for an occasion. Food was decent for the price. The nice atmosphere alone is worth the visit. The glowing floor is great 🤩

Beautiful restaurant, amazing food and very professional service from our host Matteo ! We will return! Beautiful cocktails as well from Davide!

I had one of the best dinner in a long time. Place is beautiful. Didn't catch the name of server but was very helpful with guiding through the menu and helping us choosing great dishes. Crispy duck and dumplings being the greatest. DJ played great music. Loved it, will recommend and be back soon. Thank you!

Restaurant looks amazing. Beautiful deco. Food was very good with black shell as a highlight. Tip top service, attentive and knowledgeable. Will be back soon.

Great food and fab service from Karyna

Great food and great service of staff specially by Karyna. We enjoyed the vegetarian selection which is abundant. Mushroom gyozas and salt pepper tofu were my favourite.

Matteo took good care of us and his colleagues were fantastic too!

Matter was very kind, friendly and gave an excellent customer service

Karyna was lovely and very helpful

Today we celebrated my son's birthday in the restaurant a big thank you to Karyna waiter who was very attentive and very professional. service Karyna made our holiday more pleasant and festive.

Great food as always can’t get enough of ivy asia. Was there for a birthday and kindly the waiter gave us a brownie with the writing happy bday but we couldn’t eat it, so full from everything. Amazing place visit

This really isn’t it for food or drinks. Every cocktail I had ordered tasted so watered down and quality was bad, I had to result in a beer. The quality of the food for the price isn’t justifiable either. Was a shame as I came here for my birthday. The inside is very pretty though. The cloakroom was also full and we all had to sit with our big coats which was not comfortable

The Ivy Asia Chelsea is an absolute feast for the senses! The atmosphere is stunning, with its vibrant decor, beautiful lighting, and luxurious details—it truly feels like a special experience. The food was exceptional, beautifully presented, and packed with incredible flavors. Service was attentive and professional, making the evening even more enjoyable. A fantastic place for a memorable dining experience!

Birthday dinner - special occasion not acknowledged at all.

I went there with my best friend, to celebrate my birthday and her engagement. We were extremely disappointed with a very poor service. In fact me and my friend were so unhappy, that we have refused to pay the service charge for the first time ever. And we dine often in different restaurants in London and also in different countries. The service was so bad , that I think I could get a better one in literally everywhere else. Probably even in McDonald’s or a kebab place. What is the point of asking people if they are coming to celebrate a special occasion, if you don’t plan to do anything to make them feel special in any way. Some customers were treated better, some worse. We have ordered many things, one of them was the wagyu beef steak, which is quite pricey, we have also ordered drinks and the desserts later. It was chaos. They were making mess on the table , not asking any questions and putting everything on the table wherever they wanted, which made me and my friend have to move everything around and reorganise the whole setup. No one ever came to ask any questions. Food was ok, tasty, but just lukewarm and very salty and greasy. Some thighs needed cutting, but no knife, just forks, spoons and chopsticks, so I guess the customers have to manage with using their teeth, to cut the food. Zero nice customer service, no care whatsoever, no special treatment, no nice presentation, no good service at all. Just nicely decorated place, but very crowded and loud. Atmosphere wasn’t very pleasant. After the meal we had to wait for a long time , until someone cleared the table. We have ordered the desserts, but after the waiter cleaned the table, he just left two spoons on the naked surface of the table, not even straight, no napkins, no serviettes, nothing and later brought the plates with the desserts. I’m not sure what I should have used to clean my hands or face after. No one has come to us once, to ask if we needed anything or if everything was good, no one was explaining or recommending anything from the menu, no one was even smiling. Everyone was running around like crazy. If you can’t handle to serve all the people you accept to have in the restaurant, maybe you shouldn’t allow so many people to come or hire more staff. We don’t recommend the Ivy Asia in Chelsea. The experience wasn’t worth £160 at all. Waste of money. Maybe Mayfair is better, I don’t know. Ivy Garden is much better and nicer for sure. We are not planning to come back. Thank you.

Hmmmm not an experience to be repeated. However, unfortunately I am sure the food may at some point. Chewy beef and stall so called Crispy wontons, we even gave them two tries at that and it was like eating a pack of off chirps. Atmosphere was totally ruined when the loud “Disco” music came from no where, more like a branch of Frank and Bennies than The Ivy.

food was delishious but very small portions and overpriced. The service was really rude, arrogant and passive agressive waiters. Will not come back.

Booked a table at 9pm for a birthday party of 10 people. Waited over an hr and still not seated. A group of 8 people walked in after and got seated straight away. Not happy with the service at all. Very unprofessional. The waitresses didn’t seem to care nor did they help to solve the problem. Spoiled a birthday party everyone was excited for. The bill came and we got charged for a bottle of Prosecco we got “complimentary” Not one apology from any of the staff. Not happy and will not be returning.

Had the special Chinese New Year set menu offer. Although food wasn’t quite as authentic, the quality and freshness of it made up for it. Generous portion for 2 course meal. The staff remembered to treat me & my friend for her birthday with a complimentary sweet treat. Would go again for the set menu offer. Well done & thank you Ivy Asia!

Had a table booked for 9pm. Got there early, as you do to be told the current guests have just ordered desert and that we would have to wait! Was left to stand in the corner and completely ignored like we were nobody's. Finally got seated at 9.55pm....yes we waited a whole hour. The food was good though which made the experience annoying.

This restaurant has a fantastic atmosphere which is both relaxing and inspiring. We were greeted warming and the cloakroom service was an addition bonus. The food was immaculate, the best meal that my husband and I have ever had. A special thanks to our server, Amin, who went above and beyond to make our visit special. We loved his sunglasses, humour, and special attention to detail. We will be back!

Told they would only keep our table for 15mins. We arrived on time and kept waiting 20 mins for our table. Bit of an odd mix of people. Some dressed up, some dressed down. It was an experience.

An upmarket venue serving excellent quality asian meals

We were booked for 1.30 for 2 and had the £65 per person experience menu. Food was amazing, but we asked if we could have coffee after and was told no as we were only allowed 3 hours there. It was 4.30 and tables were free so no one was waiting. Spending £200 + for our lunch I would have expected more.

Had such a an amazing dining experience. The staff were friendly and knowledgeable. The cocktails and food were delicious and we loved watching the chef.

We had such a lovely dining experience. All of the staff were so nice and knowledgeable. The food was incredible and we had such a great time watching the chefs cook.

Celebrating LNY here and the interiors was stunning!

Divine was an excellent server, thanks!

Great food ambient and the service is very accommodating. We will definitely come back

had an absolutely love time here today, everything was 10/10. especially recommend the mochi. Amine our server was incredible definetely definetely go here if you can!!

Hmmm. Very beautiful restaurant with lots of little cute quirks about it like the little fish chopsticks holder. However, the service could have been better. Our main came before our drinks (even though everything was ordered at the same time) and the water we’d asked for came halfway through the meal following another request for it. To top things off, there were no more takeaway bags at 8PM when we were about to leave, considering the amount of food that was leftover, it grieved me deeply to watch that much food go to waste. Very aesthetically pleasing but very underwhelming overall.

It was a spontaneous belated birthday lunch for a friend passing through.. lovely comfy bonquette relaxed atmosphere no pressure.. delicious food beautifully presented and crisp attentive service.. several menus to choose from we chose the 3 course for £20.. didn't disappoint.. good value and they didn't skimp! If I had to make a negative comment the drinks are over the top price wise 👎 but all in all a 10!

Me and my girlfriend attended for our 3 year anniversary after hearing that this is a great restaurant to attend, we put it in the booking notes that it is our anniversary also. As soon as we were seated the waiter asked in a condescending way - 'still water for the table?' and walked off with a strut as if : 1.ordering still water was cheap 2. we weren't of 'high enough' status to order anything other than water, e.g cocktails We didn't even get a basic introduction / 'welcome to Ivy Asia...' - just a patronising question We then were left for around 30 minutes, unattended and then she came back and greeted us with another 'ready to order...?' - so we put our order through which was the Ivy Asia Experience Set Menu and a few drinks, we noticed that the other two tables sat on our either side were greeted wonderfully with explanations of dishes from the menu when served, whereas with us.. absolutely nothing. The food was nothing to brag about, quite bland, the first course of the menu - sushi - came with no Soy Sauce and when we asked a member of staff if the sushi comes with soy sauce he quickly said 'ask your waiter', when we mentioned we are not sure where she is, he scurried off and came back with an oddly shaped tub of soy sauce without any supplementary dish like every other table, The other courses were quite average and overall the drinks were okay, again just above average. Usually when we dine at more upscale restaurants and it is an occasion, they have accommodated 100% of the time - a slice of cake, a customised dessert / drink , just something special after the meal as a nice gesture, this was not the case with Ivy Asia - we were quickly handed the bill and our table was cleared very fast. Overall I was quite shocked with the poor dining experience, the food didn't taste amazing, drinks were just okay, service from staff was poor.

I recently visited The Ivy Asia in Chelsea to celebrate my mother's birthday, and unfortunately, it did not meet expectations at all!!!! The service was notably slow, with significant delays in bringing out our dishes. Despite this, the restaurant adhered strictly to a two-hour time limit, which felt unfair given the delays were on their part. The food itself was very mediocre and overpriced, and the staff were unhelpful when it came to recommending dishes. Overall, I was completely disappointed with the experience.

Dinner for 2 The staff at the door was exceptional. Likewise, the bar crew <thanks for the Negroni was perfect>. Tasty vegetarian food. We had almost all selections to share. The floor at night is fab!

Today I visited with my mum and we both enjoyed the food and the decor of the restaurant. Also our waiter Brandon was very kind and even gave us recommendations of what we should try

Great experience! Everything is perfect , a little bit expensive but definitely worth it

Lovely restaurant, nice food, interesting decor but a little worn

Very bad service. They brought our order to the neighbour table. We had to watch them eating our food and enjoying a free meal while we waited one hour to get our food. No real apology or compensation was given.

We actually came for the afternoon tea. But unfortunately this is not available starting from 3 pm( which is not stated anywhere on the menu). Than we ordered something to eat and our entire order went to the table next to us. This mistake was soon also realized by the stuff and informed us we had to even longer. All in all real bad experience

the restaurant was so stunning and nice food I was really enjoyed it next time I would bring my fam to this place 100% and thanks carmine his service was great

I had the set menu - pleasant but bland and boring I can make better.

Great restaurant, fantastic food and atmosphere. The food was magnificent

Karyna was amazing she was very knowledgeable on the menu and had high quality service.

Thanks to Karyna for great service

Karyna was amazing!! She is so helpful and so friendly, she made our meal so much better!!

Karina was a brilliant host. Very observant and friendly. Thank you. We had a great time celebrating my mums 60th

Thank you Karyna for your service!

the service was lovely we were served by kareyna who was amazing

The service was amazing and we were severed by Karyna, she is so sweet and lovely.

Karyna was lovely and attentive

Karyna gave excellent service, had a wonderful time.

Came here for a little catch up with friends and the waitress Rihanna went above and beyond by providing an excellent service to me and my friends that night. Such a fantastic service, will definitely come back again with the family.

The staff was not at all friendly. I visited the ivy Asia in Chelsea. The staff had no recommendations which was surprising. The food was not great. It is definitely overpriced and overhyped for what it is that they have to offer.

Upon arriving at this stunning a dazzling restaurant I am blown away at the visual wonder that is The Ivy Asia Chelsea. As we ordered our food and plates and drinks began to fill the table we realised …. This was no fine dining experience . Straws and folks brought over without napkins , my gosh! plates randomly thrown onto the table without any thought to how I should indulge in these delights . Everything must revolve around the main, not for the main dish to be thrown into the dark depths of Mordor at the back of the table. These are details paid attention too at any true fine dining experience’s like the Aubrey or Nobu. With hearts broken and confused we attempt to Move on … Being an Asian restaurant we wanted to travel into the world of Sake and asked our waitress for information of the wonderful tastes we would experience with said drink… BUT … We were met with a simple “ I don’t know , I’ve never tried it”. Never to ask a GM or the bar we were left adrift in a sea of doubt, flavour fear, but we set our sail for and adventure and We took the risk and won on this occasion. When moving around the restaurant to go to relieve one’s bladder I was met with Waiters and waitress pushing past you and having no spacial awareness of customers. It’s A busy place I know but if I’m spending £200 + on dinner I’d like the red carpet rolled out at least a quarter of the way. Alas .. the venues saving grace. The splendid , well balanced food! Perfectly displayed , oozing with flavour and class . The head chef saved the experience, for my taste buds cleansed me of my initial experiences and ill thoughts of poor service. I was in culinary heaven again ! Final thoughts on the music …. Needs a deeper level of curation and direction, tech house never belongs in elegant fine dining . Music from lost miracles , all day I dream and some select Afro house that’s deep/sexy and transcends you to another world would be more suiting. Dc10 and sushi do not go hand in hand for a fine dining experience but that maybe my old ears and tinnitus swaying my opinion. What a turbulent and confusing experience but I am partial To a rollercoaster so I may return !

Amazing night with A Class service from Karyna, thanks so much we will be back x

Appalling service. Almost non existent. We were brought tepid water in a dirty caraf and the barely saw a waiter after that. Poured our own wine and waited an inordinate amount of time for any kind of attention. Felt like we were invisible and clearly unimportant. Sadly the service charge was on the bill otherwise I would have left a zero tip!!! Food was very mediocre.

New Years’ Eve 2024 Food was mid. Expensive and unremarkable. Reminiscent of supermarket ready meals. Service was sorely lacking. Had to sit in the waiting area with a pram for our table to be prepared. Handed menus but not served. Service was generally abrupt. Surroundings were typical Ivy: maximalist and both impressive and tired. Menus were sticky and the place was generally slightly unkempt.

The food was ok. But the smells terrible. , couldn’t complete my food because of it just want to leave the place , must do something with it

I Went there with my Wife for NYE and the staff were great and the food (and cocktails) was absolutely sensational, I mean Michelin level. Well done Ivy Asia and thanks for a giving us a perfect evening.

Karyna was part of the experience. She is amazing ! The service was so enjoyable thanks to her.

Brilliant! Our server Karyna made our evening from stellar service to capturing our dinner perfectly when we asked she take some photos of us. Thank you Karyna!