The Island House Fish & Chips in Wolverhampton

What on earth has happened to the portion size?! Maybe spend less on all the excess packaging and more on your actual product/customer.

This place has been here since I left school and I have always been pleased with the restaurant. But tonight was wonderful, I come here every now and then, I had the fish bites and chips plus curry sauce and it was AMAZING!! Fresh and hot food for a great price and the lady serving me was a very nice woman! Will be back in the future, delicious 😋

Food is good and quality but provides less quality. Definitely not enough for an adult.

Good service all round. Value for money. Tasty food and plenty 😋 of it. Lovely service, such a pleasant member of staff that helped me as I had not been there before . I will purchase food again next time I'm in the area.

Called in tonight for a chippy tea, awful food that ended up in the bin! Not sure if management had changed but it was disgusting 😕 fish burned and very dry, chips were cooked last week I'm sure. Very disappointing

Go regularly here pretty far too, really disheartened with the size of my large cod for £11 + cod was thin half of what is normally served disappointed I travel miles

Good food selection and excellent staff.

I would highly recommend it. Food cooked fresh. It's always really tasty & a great variety. Friendly staff. Best chippy in the Midlands.

Girl was more bothered about sorting her head phones then getting my order correct

Pop in for some lunch on way tetenhall pool chicken n chips were best I tasted and good value must visit make own mind up then 10 out 10 from me

I had a mix up with my order, the restaurant were very apologetic, they went above and beyond to sort out the issue to the point where the manager drove to our house to provide us with the missing items! Wonderful customer service. The food was lovely and fresh too.

Absolutely amazing customer service,staff is really an asset the business, girls working so hard and has a great smile and friendly when I order and the food is great! Thank you so much. Food is lovely!

Very popular fish n chip shop. Great service and food excellent. Only issue is parking difficult at times as so popular!

Got food poisoning from here after eating the Kebab and Sausage and was vomiting all night. Will not be returning

Went in with my child a few times never had a problem but asked the server today to put the sausage seperate to the chips. Have had this many times. But today was told no this is not possible. And if it was in a seperate paper bag I need to pay more. Absolutely ridiculous was told by the ladies this was the owners decision. Well Mr Owner you have lost a regular customer over a paper bag. Shame really as the food was spot on. The staff can only do what the owner tells them to so no hard feelings to them. Obviously I left my order and fish at £8 and went else where. As walking out the gentleman said he could give it now only after I mentioned I would leave a review. It also looks like I am not the only one. Shame really as I even mentioned I come in few times a week. Your loss is someone else’s gain.

I just want to say a big thank you to the team the quality is always bang on and the service is always up top pat your selves on the back i enjoyed my fish bite meal as you can see i cleaned the whole lot🤣🤣🤣 would highly recommend i seriously dont go to any other chipshop unless its these guys

I asked for chicken to be wrapped separately to my chips so my wife who's vegetarian could share. I was told this was not possible. The person serving me continue to awkwardly explain why. This is not an unreasonable request to ask for chips to be wrapped separately. Instead they made out like I was asking the world. I also didn't like the motive of wanting to charge me separately for chips which would have cost more and therefore I felt like they were trying to get money out of me. I would have ordered more but to make a deal out of this like they did saying it was unreasonable on Friday night to expect chips to be wrapped separately was wrong and poor customer service.

Had chicken fillet and chips from here regularly. Last 2 occasions it been hard a chewy . It’s been frozen I think and cooked . That leave one corner very hard and cooked but uedible. Also plain chips nice but battered chips very greasy.

Some of the best fish and chips you can get. It isn't cheap but the quality makes up for it.

Great food, super busy, good value, fantastic staff. I drive past a really good fish & chip to get here 😋.

Great to come, and enjoy a good meal. Great staff.

Service not good, bad communication, bad behaviour, discrimination with person, they didn’t give preference to delivery man. Waiting lot of time, not make food on time of delivery.

Very pleasant n love the service and food is worth the money clean and tidy

Always have nice food never been not satisfied when have made a mistake in past always offered something for free and staff are always polite

One of the best chip shops arround locally. Friendly owners.

Great fish and chips definitely the best around

Very disappointed with quality of food, which usually is good. Plain chips reheated multiple times, donner meat ruined with generous serving of mint sauce. Disgusting. I dont understand why the staff wear hair nets at all either especially as they only use to cover bun woth rest of the hair hanging down and out. Will not be using again.

The best by far ! Excellent food, pleasant staff and quick service

Food was tasty. Service was fast and friendly. The place was clean and tidy.

Good fast service. They got the order wrong, and half of the chips couldn't be eaten, but otherwise good

The best food and service!!! Well done guys!!

Nice food and was tasty, will go back again

Closing time is 21:30 and I was denied entry at 21:15

Lovely food great choice great service 👍

Disappointing haddock and chips. The fish smelled rather fishy and the chips severely overcooked. The mushy peace ordered Waldo also extremely watery as if it barely had peas in it.

How disappointing,battered chips were almost inedible. This chippy used to be the best around,but this is twice now I have been there and the food has been sub standard,never again,what’s happened?????

great food but ohhhhh the parking is so so dangerous people parking on double yellow lines and on pavements blocking in other users.....having said that the cause of it all is the superb food nicest fish i have tasted in a long time....sort out the parking and it would be the place to go in Wolverhampton

Beautiful fresh food, 10/10 highly recommend

Absolutely amazing chip shop and i was incredible 😍 touched too see a homeless man go in for free food and be told they give him a free meal and drink every day 😀

Gluten free Tuesdays, yay. The batter 8s light and crispy any my non gluten free mates always want to try n then prefer it. But they don't just stop at fish and chips, the mushy peas, curry sauce and vinegar are gluten free too. Next time I'm going to try the gf Southern fried chicken. No pics tho as there gone too quick. The only negative is that it's only Tuesdays and at their sister shop (the island house) on Wednesdays.

Beautiful food. The gravy is divine!

Always a warm welcome and freshly cooked food.

Best fish and chips in town, in our opinion. 👍🏼.

Staff are so friendly and helpful, food is fantastic.

Good quality food, not overly greasy etc... sauces and salad are VERY dependant on which server you get as there's a variety of ways in which I'm served... Either a rude comment about salt, or lack of sauce all together.

Love the new refurbed shop, great chips! X

Always clean. Friendly, obliging staff. Freshly cooked on order. Perfect

Food is always 5 star from this chippy. The young lady that served me gave the best customer service 👏🏾

First time ordering and omg so glad I did yes it's a bit pricey but it's 💯 worth it the way they package it makes it a bit special they even toast the gorgeous baps food was a good portion hot and quick delivery I will be a regular now best chips iv had in a long time well done guys keep it up

Got so called large donar meat and chips. The amount of donar given in the box was a joke. Chips were good. One thing I noticed is that this place has many customers aged 50+. Maybe they cannot drive to better options. Avoid this place, the portions sizes for the cost are offensive. You have been warned.

The burger looked so delicious but guess what I have stomach pain & diarrhea from it people avoid it specially kids

Best fish and chips in the Midlands. Battered chips are gorgeous.

It's been a while since I have been there 12 months easy.....well it's going to be even longer next time chips were horrible and at over £5 I feel I have been robbed after eating them or what I could they were dry and hard looked to me to be left overs from the evening before ( purchased 2pm on a Saturday) I would say that there are new management as the old owners would never have served what I had......I did rate newbridge as the best not no more Pennfields chippy is now the best in my eyes by a country mile so don't waste your money at newbridge chippy

Had a vegan pie, wanted a simple pie and chips but wasn't allowed, HAD to have meal deal, the food was sparce, pie overcooked and disgusting, won't be having it again, very disappointed as I usually enjoy the chips from here, mushy peas foul suggest just sticking to plain chips as they are all that seems to be any good

Not overly impressed if I am honest. Place itself is lovely and clean but fish and chips could be loads better. Fish seemed non existent (cod fish and chips were purchased), the fish itself was very flat, not much fish but all batter. Plain Chips were nice though. I also got a regular plain chips for my nephew but these were packed upright rather than flat like most chippys do... the result if you have salt and vinegar on is all the seasoning is on top and nothing when you get further down the bag. Could be better.

5* from all of us here at TheStudios. Outstanding customer service and the best chip shop in the West Midlands by far! Definitely recommend!

We have been using the island house for the past year. Every time we go it just seems to get worse. Tonight we waited 25 minutes for nuggets, 2 sausages chips and a wrap. It wasn't till we asked 15 minutes in did they drop the nuggets into the fryer. The rest of the food we received was lukewarm at best. We will not be using them again! And to see the way the uber and just eat orders sit ontop of the counter for in excess of 15 minutes.

Friendly staff, quick service and best battered chips in Wolverhampton, They're even good cold!

Went in for take out 6pm Sunday. Ordered cod and chips. Chips were cold and dry and the cod wasn’t much better. Strong suspicion it was Saturday night’s leftovers heated up. Will not be returning here.

Just been again best chip shop in Wolverhampton 👍👍

We ordered today thinking yum yum haven’t had a new bridge chippy for a quite some time now, and I can say dissatisfaction is an understatement! Absolutely disgusting, vile lamb meat that looks like it’s been cut off the moon (craters) with 12 soggy looking scratchings (sorry chips) freezing cold might I just add, that’s being polite, food quality/quantity is not at all what it use to be! Just to add the Irish curry sauce was lovely, shame there was nothing to dip in it!! They tried to blame Uber and I had to point out Uber did not serve up the food, and we watched the driver arrive on the app and come to us. So no it was not Uber!!! The manager said he’s been serving the same quality food for the past 2 years quite proudly! Clearly he has not read the Google reviews! I will not be ordering from here again!

6pm sat evening kebab meat and chip 7quid. I think they emptied the whole salt shaker on the few manky cold chips I got and the meat was cold. Absolutely shocking. Used to be good but !!!! Totally rank ended up in the bin.

Disappointing quality dry and hard chips , had to throw most away - not sure how this place is going to survive selling such bad quality food.

We are regulars, ordered about 2 weeks ago - they'd messed up our order. We were promised that if we called back, stated our name, the manager would give us a 'free something' alongside our order. So, we call yesterday and were spoken to rudely by a member of staff, told that there is no point speaking to the manager despite our request. They made us seem as liars; that we were trying to con them of chicken & chips. Anyways, long story cut short: we open our takeaway at home to find that they have put a large amount of small pieces of fried batter and very little chips. Ruined our meal after a long day at work. Rude, impolite and conniving. Please go else where - overrated!

Excellent fish and chip shop, plus the usual things.

Really really nice. Freshly cooked, choice of chips, plain or battered, the Irish curry sauce is very nice too.

Please don't order with uber eats, missing items from your order and they don't refund your money..I'm either having someone else's order or missing items from my order...Absolute joke..

Always nice fresh cooked food love it.

Had a new refurb and visited as my local chippy for a while. Has generally been a decent chip shop but lately has been some hit-and-miss moments. (Picture of battered cheesy chips, not much cheese in general and lots of small batter mix at bottom) Overall more hit so worth going....

The battered chips were absolutely delicious. Just recommend cooking the chicken for a bit longer!💓

Nice staff lovely battered chips and clean, what more do you want from a chip shop.

Chicked meat quality was awful battered mushrooms raw inside and missed kids meals and chips. Not impressed!

The food is so delicious and always fresh no long wait time as loads of staff you’ll find it hard to find a fresher cleaner chip shop in Wolverhampton

The large portion of Donna meat is a joke. Not value for money. Chips are okay. Much better options. Avoid.

I think there has been a change of management and this place has gone from quite good to pathetic in a very short time. I cannot believe a large fish was the size of a battered sausage. The chips were good and the large portion was very good. I ordered the large Donner meat and got a small box which was not even 3/4 full. Absolute robbery. I am very suspicious of some of the favourable reviews here.

Food well priced and large portions expect to wait on busy periods and parking can be a mare.

I started going to this one instead of the island house on the Stafford road, as last time I wasn’t given battered chips at the island house. I ordered battered chips today from the Newbridge and got half a bag a battered bits! Usually the Newbridge served great chips but to have half a bag of scraps it seems to be one extreme to another - would have preferred to be told they had run out of battered chips and had half and half. Not sure if I’ll risk it again! The few chips that were there were nice tho.

Well the lady the who served me was lovely girl . And good manners as well when she said it's couple of minutes wait. I said that's fine .And when she said ho me you got a free drink with the deal. Which I didn't even get that's. That's why I give you 3 stars

Clean newly refurbished! Very impressed with the layout, staff and menu Fish and chips cooked separately form meats so suitable for vegetarian. Doner is Halal !

very nice chip shop food was freshly made nice atmosphere and the shop was very clean!

Great taste, great team great service 👍 thank you so much

Only grabbed a small box of chips but they were very nice. Friendly staff.

Doner kebab without hardly any meat....go to this place and let the manager serve you! 0 stars if I could!

Really enjoyed our roe and chips meal. Cooked fresh while we waited. Lady who served is was lovely

Omg amazing fish and chip one of the best chip shops I've ever had lovely staff a must go

I've been going to this chippy for years, it's not long changed ownership and now the quality isn't there anymore. The chips used to be nice and crispy, there just soggy now. I had a peice of cod and it just didnt taste as they used to. The mixed kebab meat and chips and they had no salad was rubbery, wasn't worth the money. Need to get it back to what it used to be, has become hit and miss, went 27/05/22, large bag of chips top layer chips ok, bottom layer was nothing but chips stuck together in clumps and loads of burnt crispy bits, you could tell they'd been in the bottom of the shute for a while..

Would've been a 5 star but not enough chips in the roe special because they put a pot of sauce in the box to fill the gap lol..nice food though

Really nice food - big choice - fish, chicken, sausage, kebab meat etc. Choice of plain or battered chips with meal deals. Decent prices and always a lot of staff serving and cooking means that waiting times are small. Ticket system used for orders makes things simple. One of the best chippies in the area, recommended 👌

My local chippy! Friendly staff, excellent food choices and standards of food is good😊

Very hit and miss, can be one of the best chip shops or one of the worse never consistent

Really good chippy. Good price and chips weren’t greasy

Fed the whole family for a unbelievable low price.. £25.40 fed 3 adults and 5 children... Fish bites and chips

Had a awful meal recently, fish was wet soggy couldn't eat . Very disappointed i travel miles as its usually on par. Wasted money/ petrol

Great food as always. Have never had anything to complain about. Only thing is when busy... it's busy and wait times can be quite long but what can you expect, good quality comes to those who wait 😆

Used to be a good chippy this but just had a fairly mediocre ubereats delivery. The donner wrap had barely any salad and the meat looked like it had been cut at lunchtime and stored in the pots. The chicken tikka burger also looked like it had been made with the bits from the bottom of the pot. The only saving grace was the chips. Doubt I'll be back here again anytime soon. FYI the ubereats service and driver were spot on.

Excellent food really enjoyed it

Delicious battered chips everytime 👍

Nice to see a chip shop open new years eve.Had to wait while my order was cooked but well worth the wait.Bit more expensive than my normal chip shop but worth every penny. Will be using again.

Five out of five for me. Had a sausage and chips dinner which was delightful. It’s been a long time since I have been to a “chippy” and got some good “salt n vinegar” chips with some batter ones at the bottom and the sausage was great really enjoyed it. Price was cheap as-well, speedy quick service, spotless clean and great service from lovely smiling staff. Thanks.

I don't really know in writing this revue I am being cruel or kind to anyone who subsequently reads it Firstly I found that safe parking was an issue. There was confusion as to which door was the entrance and which was the exit with customers using both and seemingly queuing both ends as a result service, although friendly was extremely disjointed with some customers opting to leave and take their trade elsewhere. To be fair when finally served my order was hot, portions were good and the politeness of staff was well appreciated. I will return in a couple of months when hopefully I can give a better appraisal.