Premier Inn Wolverhampton City Centre hotel in Wolverhampton

I recently stayed at the Premier Inn Wolverhampton City Centre and found it to be a solid, dependable choice for comfort and convenience for my short 2 night stay. The hotel is located right near the train station, super convenient. Upon arrival, I was greeted warmly by the staff, and check-in was quick and seamless. The room was spacious and included all the essentials: a kettle, a TV, a work desk, and plenty of storage space, which made settling in easy. The bed was warm and cozy, with great lighting around the room. Cleanliness was clearly a priority, as my room was spotless. The Negatives: The main downside was the noise from above. The floorboards in the room seem to creak quite a bit, and I could hear footsteps as the guest moved around, which became a bit frustrating, especially during quieter hours. Overall: If you’re looking for a well-located hotel with spacious rooms, a friendly team, and essential amenities, this Premier Inn is a great pick. Just bring some earplugs in case you're sensitive to sound!

My wife and I stayed here this weekend for a wedding and reception which was being held at the Grand Station which is next door and hence it was an ideal location with plenty of parking (albeit it costs £7 a night for guests). The hotel room was in need of an update, it was very old, bathroom had mould in areas, toilet was discoloured to an off white colour and it just felt very unclean in general one of the pillows was yellowish in colour. The toilet was impossible to flush needed both hands with whole body power to get it to flush. We got in close to midnight from a long drive up to find a ball of someone’s hair inside the bed covers and other smaller hairs dotted around the bed. We asked for the sheets to be changed and cleaned the next morning but they were not and we were told that the cleaners don’t change the sheets if anything was on the bed, there was only my wife’s pyjamas on the bed and it was evident the room had not even been entered by the cleaners when we got back in the late afternoon because the bathroom was still exactly how we left it and nothing had been done. We were then told that housekeeping had left so they couldn’t change the sheets for our second night. As you can imagine we didn’t have the best sleep for both nights. Having stayed at plenty of premier inns in the past. This experience has definitely made us no longer want to use the brand.

While most things were very acceptable the carpets need a proper clean or replacing.

Hotel situated right near train station which is great. Staff really friendly especially Anna. Nice big family room. Clean. Food at restaurant good. Breakfast good but maybe few more options needed. My only downside was that Wolverhampton isn’t great but it’s quite easy to get to

Premier inn hotel is always my first choice of accommodation wherever I go. Wolverhampton is no exception but the only thing that puzzles me was how the hell did they put the main entrance on the back of the building. I find it a bit weird. Overall the hotel room is well kept clean and tidy. The WiFi of premier Inn is always the main problem when it comes to inconvenience. Very frustrating when the WiFi disconnects you every 5 mins. I hope the management team would sort this out.

It's a Premier Inn. You always get a comfy bed in simple clean surroundings. The pub next door is good, I had dinner and no complaints. Staff were friendly and helpful. The area was a bit a rough around the hotel so I definitely was not leaving the hotel at night but had a good night's sleep in the hotel.

Fantastic stay. The friendly staff couldn't do enough for us. Clean room. Jack in reception went out of his way to help us.

Not the nicest one we have stayed at. Very dated rooms. Bedding nice and clean and bed was comfortable.

The hotel has that Premier Inn standard. It was OK and I loved that my daughter had her bed and oh she loves it. When I requested for an iron they brought it with the ironing board and I was able to look tidy for my event without an additional cost. There is parking space but after an 1 hr there is a 3pounds fee.

My wife booked a room at Premier Inn to do a photoshoot for my birthday in our room. We invited the make up artiste and the photographer to meet with us there. When we got there, the make up artiste was allowed to go in with us when we lodged in but shortly after, she left to pick up one of the tools she forgot to come with. While we were waiting for her, the photographer got to the reception and called that he wasn't let in. So I went to the reception to ask them what was the issue. They said we are not allowed to be more than two in a room at a time. I was very surprised because we didn't know all these before we booked the hotel especially because the only reason we agreed to book the room in the first place was solely for the photoshoot and not for relaxation. The reception at that time insisted that he couldn't go in as these are stated in their Terms and Condition. What was in these terms which was shown to us only stated that not more than 2 'occupants' would be allowed in the room but it didn't state the word 'visitors' are not allowed, so it felt very awkward. I asked that the receptionist(s) give us other possible option and they said we could set up at the lobby which was what we did eventually. I must however mention that while I and the photographer were looking around for options beyond the reception, the make-up artist came back and walked in to the room where my wife was without anyone asking her any questions. On getting back upstairs, I saw the makeup artist and wondered how she got back up and she said no one asked her any questions. And since she had already started my wife's makeup before i got back, I simply didn't bother asking them to go back downstairs as i felt she was allowed in. The makeup session continued in our room upstairs for a while (about 2hrs:30mins) while the photographer set up and started taking my shots first while we waited for them to be done. Once my wife and the make-up artiste were done, they came to the reception where this shoot was happening and the make-up artiste passed the front of the two available receptionists without any questioning at first. When she now walked back to talk to us, one of the receptionists then asked her at that time if she was with us and she honestly said yes. It was at that moment that the whole trouble started and we were asked to leave the hotel as we had 'violated' the hotel's conditions without being allowed to sleep in or get a refund. The receptionists also threatened to call the police because we chose to ask questions on why we as guests were asked to leave and not just the makeup artist and the photographer alone. This I believe is so unfair and I believe we were treated unjustly especially as we had paid 51 pounds for the room, lodged in at 4pm and were asked to leave 5hrs after. It occurred on: 25/03/2024 This meant that This upset my wife and i really bad and it affected my 40th birthday plans terribly. Our moods were seriously damped and our mental health was hugely affected. I believe strongly that we suffered racist abuse from the receptionists. This is because, despite not being told that there are no visitors allowed to visit us before we booked or checked in, we still apologized and tried to appeal to them to consider but they kept insisting that we did something wrong and we had to leave the premises and even threatened us with police. My wife is still upset as i speak. We deserve our full refund, an apology from Premier Inn, and compensation for ruining our night and my birthday

Absolutely shocking. Although the train station platform is only 50y yards away from the hotel it took me over 25 minutes to walk to the station! What the hell is that all about? It's a bit like living in a 4th world country! Unless you've got a car forget it. Otherwise if you try to walk, it's a muggers paradise! The hotel ain't great either.

Hotel was fine ,breakfast was terrible cold and poor

None of the windows in this hotel open, meaning the air is so unbreathable I for one could not sleep. Additionally, my room smelled so extremely of bug spray that the air I was breathing felt chemical. The air con kept coming up with an error message, but while it seemed to work it didn’t really make the air any less dense. Eventually, as I couldn’t sleep due to this, I opened my room door to let some of the slightly fresher hallway air in - but almost instantly had someone come and close the door, as it’s a fire door they wouldn’t allow me to keep it open. Never mind breathing, let’s worry more about inconsequential door definitions! Absolutely terrible, and the guy closing the door was not helpful at all either as i told him I couldn’t breathe all he said was „I need to close the door“ - no offer of having a look at the air con or helping me.

I had a nice room. Clean and spacious. The BIG problem with this hotel is WiFi. The WiFi is terrible. I actually had no Internet at all for the first 3 days then when I finally got connected its slower than a 1990 dial up connection. Takes minutes to load up a picture. The other BIG problem is that the second you enter the hotel you lose phone signal so you can't even get online with your phone. We actually had to stand outside the hotel to order a justeat. A workmate actually ordered their ultimate WiFi and it didn't work.

very basic and just gets the job done. no rear exit to the train station so you have to walk all around the station becoming a 10 min walk even though it's literally right next to it