The Ironbridge Fish and Chip shop in Telford and Wrekin

Ordered through Just-eat at 4:45pm to arrive at 6pm, I get a phonecall at 6:10pm which I missed, I tried calling back but no answer and 10 minutes later my order is refunded with the message "They're unable to make it" When I went back on Just-eat they were still showing as available to order from so I tried again, browsing the menu half the items we ordered were now unavailable, so clearly had run out. A chippy that ran out of fish and chicken kebab meat 3 hours before closing.... doesn't look good. Luckily another chippy was available and so we ordered from them and the food arrived promptly and all of a high standard, they definitely picked up the slack of others.

Food actually wasn’t delivered, in the end I went & collected it as the estimated delivery time kept getting moved despite a driver supposedly being assigned to it for ages. I’ve sent an email requesting a refund of the delivery charge & service fee

ordered mixed meat and chips and the tikka meat was black never had kebab burnt before was horrible also the donner meat in the wrap was hard too

no one came! they called me I didn't answer. I went out after 5 minutes!!! someone was waiting outside!

Very VERY nice. The food was yummy and the sun was shining at the time. Overall it was nice. Although the food took quite a long time, it was worth the wait. I would advise this to people who are quite patient and love fish&chips + the staff were very nice.

First time ordering from Ironbridge Fish and chips and l must say we were very pleased. The large cod was so big and very tasty and the chips were also very nice. Nicely boxed and sealed in a bag. Definitely recommend and will use again 5*

We had a delicious fish n chips today great portions, mini fish for the smaller appetite n large for the more hungry person. Very friendly service, quick , can eat inside n dogs welcome 🐾. Car parking near buy. It's a stones throw away from the iron bridge with a few benches by the great war memorial.

Absolutely delicious! Best fish and chips I’ve had in a long time, ultra friendly atmosphere, we ate in too. Thank you guys, you are providing an amazing service. We will be back to Ironbridge soon and will 100% be getting fish and chips here!

unusually too much salt.. they usually get it spot on. but way too much salt on this order.

Went for lunch and was very impressed with the food and service had the kebab and chips and couldn't finish it all as there was so much!!. Kind staff the boxed up the leftovers th take away. Highly recommended.

It's a very nice place, staff are very kind and the food is delicious

Great fish and chip shop,though it gets busy on a Friday night and during summer holidays. I am one of the Cleaning, Technicians for the local public conveniences, and I always use this great chip shop when I am in Ironbridge. Great staff and good prices.

Worst fish and chips ever the burger was awful like rubber chips were hard and didn’t taste fresh as for fish there was hardly any fish at all just batter we wasn’t happy he refused a refund and was very arrogant my advise would be stay clear of this place seriously will not return to this chippy ever

The fish and chips were absolutely delicious, crispy and flavorful. The staff provided excellent service, making the whole experience even more enjoyable.

Worst fish and chips I’ve ever tried. Fish was dry and either left standing for hours or overcooked. Chips had been refried several times. On the plus side, the mushy peas were nice and the pepsi max was cold! The managers reaction to any negative comment is hilarious. Read the other reviews for entertainment!! I did not eat the food, the photo is of the food I left -virtually the whole portion. Hey ho. I am an honest reviewer, if they can’t take criticism they should cook nicer food 🤣

Great food served by welcoming staff in a clean, bright shop.

Fish was very crispy, they had ran out of scallops so gave me a drink. My cats enjoyed the fish too 😄

order was a little late but worth it. food was amazing, everything was hot and not swimming in grease. it was packaged amazing. a little pricey but 100% worth it. will be ordering again :)

I cannot fault this chippy! always quality, cooked beautifully and really enjoyable food! love it

Absolutely great! They accommodate within reason and are so nice!

Had a mixed kebab here. The donor in the kebab was very salty but other meat tasted nice so I then needed a drink the staff couldn’t sell a drink as needed to spend over £5 to use the card machine found this very old fashioned and had just spent over £30:00 so think if it was even good customer service they could of gave a can of drink away - some places would. But anyway there was just no compassion. Also the bread the kebab was in was a shop bought pita bread. Over all the place is average. Also no toilets in the venue Change my review to 1* as the attitude & response to the review doesn’t deserve 3* also makes no sense

The best chippy in Ironbridge thank you

Average, which is generous considering what it cost.

Went there and ordered zinger chicken burger and chips. Went to add on some drinks after ordering and they said drinks is less than 5£ and there is a limit for the machine of 5£! So you cannot order drinks! The burger was one of the worst burgers ever. Same taste as the one you buy frozen from the super market. The chips were oil flooding and taste like oil. I DO NOT RECOMMEND. I can see the defensive answers from the owner to my review and other the bad reviews instead of trying to address what’s wrong and trying to improve, thanks for confirming my point of view regarding this restaurant!

Didn't even order food staff were ignorant and didn't acknowledge we had been waiting at the counter 10 minutes ..walked out .

Amazing fish and chips as always! Really lovely staff who are very accommodating especially with the kids xx be back soon.

very nice chips will definitely be ordering again also very filling (a bit pricey but all in all nice

Absolutely the best chippy in town!! The whole family loved it!! Our new fave. Thank you

My hole order is missing i got the wrong stuff

Stunning location and dope food, Tyler sorted me out. 5/5

Love this place staff are great and location is beautiful.

This place is amazing I’ve enjoyed my stay here the staff are amazing the wonderful blonde girl called Chan was very cheerful and Tyler was amazing too he was very funny and made people laugh and there was amazing manager too called angelika thank you for amazing stay for lunch here will deffo be returning hoping to see you guys soon

Great Food, Great Service, All The Family Enjoyed! Do Reccomend 1 min to bring the food!

Went with family to this chip shop.orderd food 51pounds.had to wait 40 mins and when it came fish wasn't cooked properly.gravey like water.floor slippy.table dirty would not be going back there again.gone right down hill .save your hard earned money and go over the road.much better and cleaner.

Worst fish and chips ever had. Re-heated chips. Soggy fish. No heating on Couldn't even get the order right. Ignored as leaving.

Customer service not very good not many peoples skills. My partners fish was overcooked. My cheese and onion pasty was put in the microwave and that was rock hard. Chips were very sparse. Not value for money or quality of food. Not going to bother with this chip shop again

arrived quickly, food was still hot, packaged well in sealed bag. very tasty!

nicest chip shop cheeseburger I've ever had, had a chargrilled flavour, it was delicious. husbands fish was lovely light batter and mot dripping in grease.. best local chip shop by far.

lazy driver. couldn't be bothered to deliver my Mrs had to collect from carpark in the frost after I gave him tip. don't ever send him here again

Food was good apart from the salad being missing from the Donna meat &chips

The couple that run the shop were nothing but helpful, lovely and informative. The fish and chips we ordered came out really quickly. It was the best fish and chips we have ever had. The batter was awesome and the fish was moist. There were heaps of chips, we couldn't stop eating them. The scenery and balcony area was great too. 5 stars out of 5

Lovely food and staff. Huge portions. Well worth the money.

Best chicken kebab wrap in the gorge !

Ordered chicken burger and chips which was written on the box but no chips, asked for lettuce on a kebab wrap and was sent with cucumber and no sauce. Unfortunately don’t think I’ll be ordering again.

lovely food, still piping hot, will definitely be ordering from here again 😋

Doner meat was overcooked with a handful of chips. Chicken was nice…

What kind of kebab is that? It doesn't really taste like the kebab. You have to come to Germany and you'll get a real kebab The fish tastes absolutely amazing Lg

Waited for a hour for them to start preparing the order. Ridiculous amount of time for ‘fast food’. Especially a chippy where everything is deep fried therefore takes several minutes at most to cook. We always give benefit of the doubt as it’s our local chippy and find it a shame to leave a bad review. The quality of the food is often hit and miss - sometimes it’s great, other times it’s stale and chips taste old. However what is consistent is each time, without fail, there’s items missing.

Dry fish batter was dark food was freezing

the staff are rude !! no customer service at all. i’ve seen the way they treat the staff is unbelievable. they need shutting down.

Delivery 18.50-19.05 arrived 19.35

Fantastic service Excellent food A1

Order was delivered waited 2 hours but then said was delivered

More salad would have really been great as was a very small amount but other than that was fabulous value for money

We have eaten from here before and the food was ok but didn't get the chance this time. Ordered,paid, sat waiting looked at the app and it said delivered which as we were still waiting I found a little strange I phoned the chippy and their attitude was well as far as we are concerned it's showing as delivered so we can't do anything about it we eventually got money back but will not be using them again very poor service

Absolutely 10/10 very friendly staff food was amazing. The decorations in here are worth a trip on their own. I would 1000% recommend

ordered fish and chips and estimated time was within 30 minutes. however 90 minutes later the meal arrived. fish batter had gone soggy and chips were cold.

I enjoyed the food and was nice and hot, I had the option for a free item on my order but it disappeared at the just eat payment page so I wrote a note about it on the order and a very friendly lady from the chip shop phoned me back and asked what free item I’d like,great service will definitely be ordering again

sausage missing from order again and chips were rock hard

Forgot to give me the sausage i ordered, but cant fault the quality or delivery.

The food was lukewarm and the drinks ordered weren’t delivered. When I queried it with the delivery driver all he could say was he wasn’t given them and to take it up with Just eat.

The staff were welcoming, friendly and efficient. The shop was spotlessly clean and the fish, chips and mushy peas were absolutely delicious! 10/10 👍

Great food served by Tyler a friendly guy 👍

Owners and staff putting up there own reviews. Says it all !!

Beautiful food and lovely staff.

Amazing they have high chairs for younger children the staff were really attentative to my child which i love and even gave her some sweets.

Favourite chip shop for miles around! Always lovely and fresh, not greasy and the portions are huge. Lovely to sit outside on the balcony on a sunny day overlooking the river. Staff are always very friendly too.

Went on a little flat walk and stopped by for some lunch. Layla and Chantelle were our servers and honestly couldn’t have had a better experience with them! They were funny, kind and a great team. They allowed us to try the battered chips and they are definitely worth a try. Will be 100% visiting again due to them. Thankyou both 🤍

Excellent!! Best fish and chips around!

Fabulous. Excellent food and service

Had fish and chips tonight was enough to feed 2! Fast service lovely food the manager is amazing had a lovely meal will be coming back very soon!

The chips were lovely and perfectly seasoned, and the sauces were great. However, the fish was slimy and not fully cooked. We went back and stated this, however they continued to insist that it was cooked. We ended up throwing the fish away. If you go, I would suggest just getting the chips.

Friendly staff… Tyler was very polite and offered good customer service.

Gave this place a second chance, and regret ot deeply, once again rude management, two rude foreign lady's, bullying and belittling the staff, the food was OK but awful for how much I paid and how long I waited, honestley the owner needs to sort there managers put cause it's clear by the size of them that they spend all day eating the food, maybe that's why I had to wait so long

Really disappointed as we visit here weekly

Lovely staff, great and quick servis food was very delicious.

Sam veryhelpful worker very kind and delivering the food with top tier service

Do not get food delivered from here. We waited 3 hours this evening and when it finally arrived after we chased it up it was stone cold. Diabolical service

Put order in with the restaurant at 6.30pm and then our order time got pushed back twice to then not have pur order come at all we even tryed ringing the restaurant 4 times and just kept saying phone line was engaged. I'm not happy and they don't even deserve a 1 star

Absolutely stone cold! Took about 2 hours after saying it was on the way, won’t be ordering again!

Driver drove wrong way be for driving drop it off

My sausage was missing from my order ive never had any issues before this was a first normally the foods great but the sausage was just missing

Beautiful food, arrived hot & super quick. Thanks!

Me and my business partner visited Ironbridge for a lovely evening unfortunately a incident arrised whilst we was having our visit from Liverpool what is believed to be a short chubby lady that works behind the counter grab and strangle a customer outside the front of the fish and chips shop I have officially reported this to trading standards and also a report to local authorities I was asked by the younger slimmer blonde lady behind the counter not to leave a review because of this so I had to bring myself to scan the review QR code they have on display on the trade counter. As for the food the chips so so but also undercooked and gravy was like water from the river 🌊

Great all round and quick too. First time order here, will definitely order again.

Ordered fries chicken that was pink when I’m pregnant smothered the Donnor meat in sauce when I asked for a small amount in notes rang the restaurant for a refund or food to be sorted to be told to call back ten minutes later so the woman could speak to management and now they are ignoring the phone and refusing to sort the problem

absolutely the best chip shop ever

Chips tasted amazing & friendly service

The chips were cold and no salt or vinegar were added, as per instructions. The gravy was watery and not up to it usual standard. Very disappointing as I often use the takeaway

Excellant food quality as usual

Friedly staff, good service, generous portions, delicious food

The food was terrible tasted old and dry, the staff were lovely apart from the larger lady in the back who was rude and lazy, great service from staff poor management

good food and great delivery service

Great delivery driver very polite although some of the sauces spilt out

Came here expecting your normal English fish and chips but our order took 25 mins to get ready. Fish was oily and wet. Chips were mushy. The burger was made without gloves on.

Still really fantastic fish and chips!!! Despite the change of ownership... however the sides of mayonnaise ( 20p per tub ) was totally inedible... tasted like wallpaper paste... sides of ketchup ( also 20p per tub ) was also inedible watered down so badly 😢 we will visit again for the delicious food- but we'll bring our own ketchup and mayo... service was friendly and helpful and fantastic.

Although it’s not a huge vegetarian variety, the curry sauce more than makes up for it. Plus the staff are all very friendly

Ten minutes waiting to order so left without food

Talk about slow service, I was 16 stone when I went in and 12 by the time I got my food.

Really nice balcony to sit out in sunshine, food ok, would just avoid the chips which were old/dry and really not pleasant unfortunately which was a real shame.