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4.0

Based on 177 opinions finded in 1 websites

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Nº 492 in 748 in Harrogate

Nº 5 of 5 Other international cuisines in Harrogate

CUSTOMERS TALK ABOUT DISHES WITH..chickenpiefishcookedroast
Score
OpinionsNoteTripAdvisor1774.0

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Amazing - i've driven past this pub for many years and always fancied a visit. It is a good 35 mins from home but very much worth the drive. We've visited twice now, once as a couple and second time as a family with our dog. 1st visit - lovely relaxed eatery and lots of choice. Partner had the Seabass and I have the Chicken Skewers - both equally scrummy. 2nd visit was on a Sunday and the best Sunday roast my partner has had (his words) and we've had some lovely ones. I had the Cod loin - Gluten Free and was absolutely beautiful. We ate this time in the bar area as we had the dog and its was still lovely, relaxed and enjoyable. Lots of GF options upon request, staff always very friendly and the car parking is free for diners/visitors, just add your reg upon entering - you can't miss it! Certainly will be back.

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carolyn W . 2024-10-11

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Amazing!! We went for a Sunday Roast and The Inn did not disappoint. The staff were all really friendly and lovely, there were no problems with our substitute requests and they were more than happy to oblige when we asked for extra gravy. The food itself was gorgeous, really fresh and clearly good quality ingredients. Best crackling I’ve ever had!! The puddings were really nice as well. We came for my sister’s birthday and they were so wonderful and left a card on the table for her and surprised her with a birthday treat at the end of the meal too, she was delighted. My other half was very happy with the beer too and said it was the best roast he’d had in a long time. Thank you so much to all of the staff for a fabulous meal! We’ll absolutely be back. (Sadly we didn’t take any pictures because we couldn’t wait to eat!! Will take some next time).

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Jalex27 . 2024-10-06

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This is a gem of a place - I hardly dare share a review in case it gets too busy! Great, easy parking followed by a warm welcome. Our room was clean, toasty and the bed was so comfortable, even our dog got a soft bed. On to drinks in the bar followed by a delicious dinner from an extensive menu. They offer tasty cocktails especially the cherry sour. There is so much choice at breakfast including overnight oats in a cute jar. The staff were eager to please and so polite. I can appreciate the first class training they are given and saw this first hand, they work really hard. I cannot fault this gorgeous establishment.

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MrsDanielCraig . 2024-09-28

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I called in yesterday, with my wife and friends, on my way back from RHS Harlow Carr for a meal. We had drinks and I was astonished to find that the Guinness Zero no alcoholic drink was a rip off price of £6.10 for a 538ml can. I normally pay £3.85 for the same sized can at my local pub. The drinks service was abysmal as well with the wrong drink being served. It was cheaper to get a pint of Black Sheep beer for £5.20. We normally call in here when we are in that area but we will definitely not be going back.

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enquiries n . 2024-09-22

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Mooi en sfeervol hotel. Zeer vriendelijke ontvangst. Kamers werkelijk schitterend en schoon. Erg gezellige pub en biertuin. Eten en ontbijt zeer goed. Personeel is erg gastvrij en behulpzaam geeft je het gevoel welkom te zijn. Gaven gelijk tips over de omgeving en zochten zelfs het een en ander voor ons op. Goede parkeerplaatsen naast het hotel.

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Claudia B . 2024-08-09

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Yet again, a superb meal for all 4 of us, with the best staff We’ve never been disappointed here with anything Between us the meals were perfect. Haddock chips and peas , Barnsley chop & chicken breast . The complimentary warm bread and butter were a nice touch which we all enjoyed It’s a good hour and 20 mins for us to dine here but it’s worth it every time Thanks guys

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DinkyDolly L . 2024-08-04

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We only found this place on the day, we needed to go to the north east and wanted a half way place to stay the night with our old Labrador. This was honestly the nicest pub stay we have ever had, Staff so friendly, top quality food and drink, fabulous room and gardens. Can we find fault? No we can’t. We will 100% be looking for longer stays here in the near future.

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paddyosc . 2024-08-04

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Stayed with wife and dog in this great hotel. All the staff were brilliant , very friendly especially the two ladies who served breakfast. Accommodation was spotless , ideal base for trips to Ripon , Harrogate and outlying areas . Eat in restaurant again top quality - would definitely return.

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Chenmoss . 2024-07-28

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We visited this pub on a Monday and had a lovely lunch and would have given it 5* but visited it again on the Wednesday and it was an about turn. Staff are lovely no complaints but on the Wednesday I had the same as I did on the Monday gf fish butty,Monday it came with a small salad,coleslaw and lovely tartare sauce and on a lovely gf roll,on Wednesday,it came in gf bread,no coleslaw and no salad and no tartare sauce. My husband had the mussels and got no warm bread. We waited for over 35 minutes for the food to come,so was very disappointed. Also my glass was covered in lipstick.

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Jaypo63 . 2024-07-24

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We really enjoyed our meal at The Inn, there was nothing we could fault!! The service was brilliant, the food was beautiful, it was nice to have beautiful food in a restaurant that was comfortable for everyone!

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Joanne J . 2024-03-10

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Yet again couldn’t fault this little gem .. Went with my niece for lunch and it was just brilliant.. She had the chickpea curry and i had the gammon with a cheeky side of blue cheese sauce.. Staff amazing.. Especially the older blonde lady .. Don’t take that as an insult.. Just a little older than the other waitress.. You know who you are ? Brilliant service, fantastic food .. We will be back x

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joannebQ4077XR . 2024-02-29

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Service was very good and the food fine. I had chicken ham and leek pie. That said, I don’t call an inch tall puff pastry lid perched on the dish a proper pie but that’s me being pedantic! I am though annoyed at just receiving a parking charge of £100 (£60 of paid quickly). There is admittedly a sign but I didn’t see it until after the event. I won’t go back!

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leedsman1954 . 2024-02-29

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Impeccable service,warm atmosphere and outstanding food! Never disappoints when we come here. Amazing selection with ample portions.

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Roam21950133354 . 2024-02-10

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Have just enjoyed a delicious 3 course lunch on Thursday 8th February Ham Hock fritters and cranberry starter was amazing food is good quality and generous portions the homemade shortbread with creme brulee was the best I have tasted Well done to the chef who prepared this meal we will certainly be returning again.

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angela s . 2024-02-09

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We booked last minute for 2 nights and so glad we did, the room we had wasp lovely, modern and we had a walk in shower which was excellent, plenty of hot water and fresh towels daily. The food was superb with such a large range from the menu and came piping hot. Even the breakfast had a large choice. The staff were all very welcoming and friendly. I will be definitely recommending The Inn to all my friends and family.

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L41ney . 2024-02-09

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My Big zero birthday surprise with 38 family & friends which my husband planned to perfection. The room setup was super, the staff fantastic, service attentive without being fussy, and importantly the food was outstanding, only one word for it. PERFECT. Thank you for making my day so special and memorable.

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Kia1083 . 2024-01-07

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We visited in December - had been to see Father Christmas and needed to feed a large group of 17. Had tried a few pubs locally - The Inn got us in no problem. We arrived and had been given a large private room at the back. Service and food were excellent, and so grateful that the team had allowed a large group to dine at such short notice. It really started our Christmas off well. Will be back next year (with a little more notice on our Booking!)

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Liz M . 2024-01-05

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We visited here today for a birthday, 11 adults and 3 children. We did book in advance, but only the table not the food. The staff were really great and the food was too notch. We all had very different food from pizza to seafood linguine -it all came out together, was piping hot and very nice. We are already planning our next reunion but will stay overnight as we all felt really comfortable!

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Venture00568765137 . 2023-12-30

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We haven’t been to the Inn for a long time, our daughter had recently recommended it for food So very pleased we returned, we had a fairly light lunch and can confirm this is such now a very highly run business, the food and ambience is top class and very attentive staff, see you again very soon

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fands2016 . 2023-12-29

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Had Christmas dinner here today with all the family and it did not disappoint! I am vegetarian and they always have lots of options. Fantastic food, huge portions, polite lovely staff and smooth service. We have eaten here often both for evening dinner and Sunday lunch and it is consistently excellent . They do THE best Sunday lunch in the area by far! Thank you

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Jayne S . 2023-12-25

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Went today for lunch. We were served by Will. Excellent service. Made to feel very welcome and well looked after. Second time I have been and served by Will who is a credit to the restaurant. Super menu. Plenty of choice.

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JRiseley . 2023-12-22

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Two ordered the East Coast Haddock, plate full of chips and the smallest haddock we have ever seen. Value for money zero!

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Flyhigh922 . 2023-12-17

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We attended a wedding function here and stayed in one of the lovely Lodge rooms. The staff were fabulous, very friendly and welcoming - nothing was too much trouble. The food was delicious and the venue was great! Would definitely stay again.

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Rebecca H . 2023-11-26

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Very comfortable and spotlessly clean room. Very friendly and helpful staff. Nothing was too much trouble. Good dinner at a sensible price. Breakfast was excellent with a very good choice of pastries, cereals, overnight oats and of course freshly cooked bacon eggs and sausages etc. we thought it was amazingly good value and will certainly be returning

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Anthony B . 2023-11-03

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Very nice hotel and the food was brilliant. Had an issue with the plumbing in the room but they assured me it will be sorted for next user. Other than that we'll worth a visit as could not have been better looked after

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Ian S . 2023-10-29

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Avoid like the plague, management are rude and the whole experience was one of the worst experienced. Food was cold and not what was ordered, service was slow and management seems uninterested, when discussing the complaint. Would not recommend to anyone

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tjones_5252 . 2023-10-18

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I wrote a review 6 years ago and my husband, doggie and I visit The Inn for lunch each week and I therefore wanted to write an updated review. We all love The Inn because we feel one of the Inn family- the food is really good with plenty of choice and the staff are so very very warm and considerate. We love this Inn and will be continuing to eat there in the future. It is not often one finds such a place AND they love dogs too - you don`t have to leave your dog in the car - take him/her inside and receive a big welcome. Well done The Inn - you are certainly doing everything right.

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genie1Westyorkshire . 2023-10-12

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Very comfortable dining with a very extensive menu. There was an excellent choice of drinks on offer and the food was very well prepared. We had impeccable, friendly and professional table service from Colin, who in himself made the occasion very pleasurable. Thank you Colin, you raised our spirits.

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T9228NMandrew . 2023-10-03

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Lovely food and great staff. Good selection of beers and wine. Great to see local meat on the menu. Will definitely be going back.

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hubcap_9 . 2023-09-22

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We had a faultless experience at the Inn - lovely, comfortable, well appointed, spacious room and a (good value) fabulous dinner in the restaurant. Breakfast was made to order and even the toast was delivered - all of which was such a treat. Our waitress for dinner (6/9) was delightful but I don't remember her name sadly. Colin at breakfast was hilarious as well as extremely courteous. Definitely go there - you wont be disappointed!

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TotesMagrotes . 2023-09-18

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I have visited many places to eat and i am super fussy. I have just been reading the reviews as i haven't been for a while as i don't pass through like i used to with work. But i have eaten here many times and it has been brilliant. Food superb, service and atmosphere spot on. In Fact just looking for my husbands 50th for tomorrow night......Cannot fault this place...

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joannebQ4077XR . 2023-09-07

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We were staying in Harrogate and we were returning from a day at the coast and came across The Inn, what a find! Super food excellent service all fronted by a guy called Chris, keep hold of him, a credit to The Inn.

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StephenN85 . 2023-08-29

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Lovely place , can’t fault it. Rooms amazing bar area wonderful. Food great. The greatest thing about this place though is the staff , from the young girl serving , to the gentleman behind the bar couldn’t do enough to make your stay wonderful. Special mention to the older gentleman who does the breakfast service ( apologise didn’t get his name ) he’s a credit to your business he really is. Would definitely return had the best weekend away.

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jake l . 2023-08-29

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Food was brilliant although my kebab was a little salty! A lovely selection of Gin . The place was lovely and clean and ample parking.

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jennygT2547TK . 2023-08-20

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We wanted an hotel near to Harrogate and chose this from the internet. I have to say it was value for money at £153 bed & Breakfast. The room was excellent with everything we needed Evening meal was excellent and tremendous value at £49 including a glass of wine and two beers (total bill for two people) Breakfast next morning was superb and the Gentleman serving was a delight. Would we stay again ? Cannot wait !!!!!!!

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michael R . 2023-08-18

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Excellent meal, very friendly staff, so good we visited twice !! Had the lovely burger the first night and great steak the second night.

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bmman2014 . 2023-07-12

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My husband and I stayed here for a 2 day break. From when we arrive until we left the staff were happy helpful and professional. The food is excellent; if we lived closer we would visit just for the food. We stayed in a ‘Lodge superior king’ with balcony. The room was small but cosy. (Sleeps 3 ?) The bed was very comfortable. On a personal note, it is a shame the the balcony isn’t covered. We had rain one day and was unable to travel far. Had the balcony been covered we could have sat outside and enjoyed the view. The back door through to the breakfast dining room was locked. My husband is disabled so for him it was a long walk from the lodge especially when we had to go all of the way around through to the main entrance. All in all a pleasant stay.

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Jenny C . 2023-06-22

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We chose from the set lunch menu. The pate to start was ok, the battered fish was tasty albeit a small portion, the chips were greasy and overcooked. However, the chicken, ham and leek pie was very disappointing. The filling was warm but bland, but the puff pastry lid was cold, very pale and tasted stale. It disintegrated on the plate when I tried to cut it. Clearly this had been made some time in advance of our visit. The vegetables served with the pie were good. The gardens were pleasant and the staff were polite. Overall this was a disappointing meal especially as The Inn was recommended to us.

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Sue1963Ipswich . 2023-06-22

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As we were passing and having been pleased with our visit some time ago we decided to call in again. The car park has a pay and display machine which can be ignored by residents and diners as long as you record your vehicle registration...

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Chris M . 2023-06-21

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We stayed here for just one night, stopping over on our way down from Scotland to the south east of England. It was a beautiful stop, dog friendly, amazing room, brilliant food but again for me it was the staff that made this a great...

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Floatheart . 2023-06-18

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Turned up without making a booking and was not turned away....in fact service all night was on point. Observant without being ovebearing and if the waiters didn't know an answer they found out and got back to you in swift time. The starters were exemplary...

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Colin B . 2023-06-17

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My previous review has been removed. My last review stated how awful the service was from a particular individual with pink dyed hair and teeth missing as awful as it is to say. She was rude and belittled my family stating there were more important...

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Adventure790857 . 2023-06-13

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We visited with my children and my mum for lunch. We didn’t book but we were made to feel welcome. Food arrived quickly and was absolutely delicious. It was hot, nicely presented and above all- tasty!

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Kaylen86 . 2023-06-13

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We visited as a family on the 10th June for an impromptu lunch. The staff were extremely welcoming, and we shown to our table straight away. We had a slight problem with our order (waitress misunderstood what we required). She was so sweet, and couldn’t...

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Mr_F999 . 2023-06-10

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We'd remembered having a good meal here a few years ago and called back while staying in Ripon recently. Lovely service, varied menu, not having a booking or us having a dog with us weren't any issues. Food was lovely and looked great too, portions...

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426melo . 2023-06-09

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We had booked here for the last day of our 10 trip around Scotland and had decided to stop in Harrogate, before travelling back down to Brighton. What a really great choice we made. The hotel is a short drive from Harrogate. Firstly the weather...

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Anna C . 2023-05-31

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Just stayed at the Inn South Stainley for the weekend in a lodge. Amazing place from arriving on the Friday afternoon, just had a chill with a drink for an hour until we got checked and when we were shown to our room in the...

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Roam54023833818 . 2023-05-16

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A great place to stay. A warm welcome, lovely people and great food. Decor, ambience and charm. A great choice that has left a lasting memory. Special mention to Chris and Helen: so, so helpful, and customer-focussed.

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gd546 . 2023-02-27

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After a long day walking round fountains Abby we stumbled upon this place for food on our way home, wow so glad we did . The restaurant is really well nice , lovely atmosphere. The menu was great , usually I’m struggling to find things...

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Claire M . 2023-02-04

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Firstly I have to say I was hugely impressed with the service! All staff were incredible! We all had Sunday roast and it was beautiful! I’m not a fan of eating out for Sunday lunch but it was very good! Huge selection of chicken, pork,...

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milurukalo . 2023-01-29

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Our first visit. A lovely pub serving really delicious food. Good variety of choice. Served by an outstanding team of staff. It makes so much difference when a restaurant has happy staff, proud of their offering. This crew are very good And the bonus for...

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mark_greenwood1 . 2023-01-20

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Good food but experience completely spoiled by necessity of eating a meal wearing coats and scarves. I am aware of current problems with heating costs but there is no pleasure at all in eating in freezing temperatures. We were not the only table with customers...

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Trish H . 2023-01-19

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Visited today as a large party of 16 and had such a fantastic experiance I had to review. Firstly, hats off to our wonderful waitress, i didnt catch her name but she is from Golborne originally (supports Liverpool... Shame about the score today ;) )...

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rachelg104 . 2023-01-14

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The setting of this place was lovely and staff were polite however, we noticed staff were more chatty with other customers and gave more information about the menu than us. Service was very slow, it had taken a long time for the 1 starter that...

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Em25xo . 2022-12-30

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Our friends had booked lunch for 7 people on 27 December at 3pm. On arrival the waitress sent us to our table saying “we know your table is for 7 - it’s currently laid for 6 but someone will be over shortly to lay another...

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Sarah-Jane D . 2022-12-28

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We visited for lunch without a reservation. We were warmly welcomed and seated in a warm and comfortable room. We chose Yorkshire puddings filled with Turkey, sausage, stuffing and gravy with mashed potatoes and seasonal vegetables. Service by Olivia was friendly, quick and efficient. The...

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Janeclar1 . 2022-12-01

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First visit and mightily impressed - very clean and fresh decor, charming front of house staff, delightful food - worth the price, fresh and cooked wonderfully. Best meal out in a long time, compliments to the chef. Also welcoming to dogs a huge bonus. Will...

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janebQ7072EE . 2022-11-16

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We have been here 3 times now and every visit has been a pleasure We live a long way from here so it’s not like it is round the corner but it is well worth the drive All the staff are extremely polite and friendly...

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146DDL . 2022-11-08

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Went for Sunday lunch on the 16th October as a treat with my father in law and family. The drinks order was taken, then brought to us by a waiter who didn’t know how to be polite and by the smell didn’t know about personal...

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collidog1 . 2022-10-28

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Very disappointed. We had a lovely Tomato soup but my main which ordered off the lunchtime menu hot steak sandwich with fried onions became a cold beef sandwich arrived. It was changed but I got a hot beef sandwich not steak and had to ask...

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K823QKcaroll . 2022-09-28

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We had one night dinner bed and breakfast and we were totally impressed with the place , the staff and value for money . Our room was clean and comfy with a quality bathroom ,super shower, towels and toiletries . The bar and restaurant offered...

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Muriel G . 2022-09-02

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We visited for lunch whilst travelling in the area. Firstly do not be put off by the parking meter in the car park. Parking is free for guests as long as your vehicle is registered inside the premises on arrival. The bar/eating area was not...

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Chris M . 2022-07-11

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From start to finish the staff were very attentive and catered for all our needs and nothing was too much trouble. The menu is extensive and should cater for all requirements with good summer choices as well, the food came well presented and good amount,...

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runningraham . 2022-07-09

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ok meal, but busy restaurant and many dishes not available after busy day. Suggest you book earlier in the day, especially if a Sunday, as the roasts are very popular.

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conway79 . 2022-06-23

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My two friends and visited The Inn at South Stainley last night for a meal. We had visited last week and had a great meal so went back. This time my meal was dreadful. Moules marniere my first mouthful was raw garlic with raw onions/shallot....

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Susan K . 2022-05-21

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We stopped here for lunch on the way home from a motorbike trip. When asked where we wanted to be seated I asked for somewhere warm so they lit a fire for us and sat us right next to it. They also kept our helmets...

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boro_bird_99 . 2022-04-26

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We enjoyed a lovely lunch at The Inn on Tuesday with two friends. The welcome was good and the signing in of car registration, although unusual at a country Inn, was straightforward. We ate from the lunch menu and the a la carte and all...

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malton5119 . 2022-04-20

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Looking for lunch we passed a couple of places before stopping at The Inn. It was mentioned on a couple of sites as worth considering. It was late on a Monday lunchtime, however we were made welcome, offered a well positioned table. The menu was...

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JG632 . 2022-03-31

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choice of food very good , service excellent and dog friendly which was a huge bonus. Great selection of Gins , infact a well stocked bar whatever your taste is

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O7341AXdeniseb . 2022-01-26

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Had a lovely traditional Sunday lunch at The Inn. The menu selection was excellent from traditional choices to the classic fish and chips etc. The quality and presentation was excellent and the staff & service were very good. It's always disappointing to read negative reviews...

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JulesW_HG . 2021-08-25

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We have just been for a meal at The Inn at South Stanley for a birthday celebration for myself and my partner. We recieved a reasonable level of service, but not the best. We both had a starter and then waited a full 40 mins...

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ATHSW2 . 2021-08-13

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Awful service!! Two of main dishes were already sold out at 12:45 when we arrived. Sent the food back because it was cold Very young inexperienced staff Locks broken on ladies toilet and only one toilet with paper Maintenance was taking place next to our...

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LisaAnnRob . 2021-08-10

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Just passing and place looked inviting! Gorgeous lamb Barnsley chop and sea bream with sides. Very attentive staff. We needed dairy free options and they were very accommodating. Will be back!

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phila959 . 2021-08-08

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I’m not normally one for leaving a poor review, however on this occasion I must. We have recently moved to the village which makes this even more of a shame as we won’t be going back. Firstly our food order was wrong at this point...

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107kierand . 2021-08-07

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We stopped of on the way to Ripon races. Lovely meals. Chicken and ham pie with lovely chips. My wife had Tandoori salad also very good . Friendly service. Well worth a visit.

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afcffc . 2021-08-02

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I booked a table for my partners birthday. We both had Sunday lunch and all I can say is wow. It was fantastic compliments to the chef. Great service staff couldn't do more. Thank you

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sandrasL7695VC . 2021-07-18

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The venue has been recently refurbished and so our group of 4 thought we’d give it a chance for an early dinner. The venue itself is very appealing, nice décor, comfortable seating, good spacing between tables, apparently clean etc. The menu is rather simple but...

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Dewey_D_Harrogate . 2021-06-26

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We like to endorse new places when they open and went here for a family lunch today. It has a wide ranging menu which should appeal to everyone however everything was disappointing thereafter. Very low quality sauvignon blanc arrived ( a great way to judge...

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gavinn2018 . 2021-06-12

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My boyfriend and I stayed here on Friday night. The room was absolutely lovely with nice touches like tea pigs teabags and orla kiely toiletries. The bed was comfortable and the bathroom was large. We had breakfast ciabattas in the morning which were delicious. The...

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442izziem . 2020-03-15

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I cant recommend this place enough. Lovely setting, plentiful parking, helpful staff, decent food and the rooms were clean and cosy too, will definitely not hesitate to book again if I'm in the area.

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BakesyJ . 2020-03-09

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Just returned from a one night Dinner Bed and Breakfast deal. The service in particular was excellent,professional and friendly. The rooms are cosy and well stocked with quality furnishings. Had a great nights sleep after a very tasty dinner. The food is imaginative and well...

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Susan122 . 2020-02-28

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Booked for us as a Christmas gift to celebrate my wife’s birthday (23/02) and nearer the date we realised Paul Carrack was at the Harrogate convention centre on the 22nd of Feb so we made a long weekend of it. The welcome at the inn...

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Craig10413 . 2020-02-24

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Visited this restaurant for the first time today and was fairly impressed. Nice decor, professional welcome and easy parking. Good choice on the menu and I chose the Devilled Crab, Salmon & Prawn starter Andy the Haddock in Wensleydale Crumb with creamed spinach and new...

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yorkiejohn1 . 2020-02-20

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My self and family,went for a meal at The Inn At South Stainly,the place is very warm and cosy,with log fires.The staff and the manager could not do enough for us,they were very welcoming,The menu has a good variety of options at a reasonable price,I must say everything we ordered was delicious,the service was spot on too,I could not recommend this restaurant enough.Aaron Keane

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aaronkD1259DH . 2020-01-12

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Arrived after visiting the fountain abbey,no reception but the staff very helpful and polite even carried cases to our room. The room was well equipped and decor was pleasing. It was nice to find decent coffee and tea and bottled water, plenty of towels and soap shampoo etc even had face flannels. This is the first hotel inn that supply a gun locker. We went down for dinner and found a table very quickly, menu contained lots of fresh prepared food items , both meals arrived hot and we’ll presented. As an ex chef I have quite high expectations of food. I have could not find fault and really enjoyed the food and recommend it. The breakfast was yet again freshly cooked and well presented . The only down side that for some reason the management only had one waitress on and the inn had a full house for breakfast,she tried her best but one or two customers complaining about items running out and wait for service , which was a pity as we really enjoyed our stay . The car parking was ample but be aware of weddings at the inn

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353JOHNR . 2019-12-30

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We arrived around 15:30 hrs and found the restaurant fairly quiet with only a handful of tables occupied. The appearance was nice and the reviews seemed okay. Unfortunately our experience wasn’t a positive one.We were left fairly awkwardly waiting to be seated and not really knowing where to go, after finally being acknowledged by the bar staff we were told to find another member of staff who was dealing with another family. Once we were eventually seated, the waiter came over to take our order, no notepad and had to take our drinks order twice as he didn’t get it right first time.There were five in our party and three of the drinks were Cokes, so this didn’t fill me with confidence. The menu had a good selection of dishes, with some interesting sounding vegetarian options and the prices were reasonable if the quality can be improved to match the expectations. Drinks arrived, cup of tea with no sugar, milk or a spoon, I had to go and ask at the bar, who after a couple of minutes brought over milk and sugar but no spoon, I gave up waiting and had to use the cutlery on the table to stir the tea.Upon giving the food order to the same member of staff, he again didn’t seem particularly interested and tried to remember our order rather than using a pad.We ordered a Rump steak, a Chicken Pot Pie, Chicken Dinner and children’s Chicken Goujons with Fries.The wait was about thirty minutes, which we were surprised at given the number if people in the restaurant.We actually received a burnt cheeseburger (photo attached and doesn’t entirely convey the level of burnt patty and bun that we received) and the remainder of our order was correct.So burnt burger aside, the onion rings were limp and tasteless, admittedly the fries were okay.The Chicken Pot Pie was okay aside from the pound coin sizes lumps of very raw garlic, and the whole dish was just rather dry. The seasonal green veg was nice, and the Chicken Dinner was just okay.The children’s Chicken Goujons was actually an anaemic chicken breast with a small side of fries and an overwhelming amount of peas.We had to ask twice for condiments, which eventually arrived, at no point during the meal were we asked if the meal was okay or if we wanted any more drinks or desert.We were on our way to a local attraction so I grew tired of waiting for the bill or the table to be cleared. I had to go to the bar to prompt this, and when I finally got this I voiced my complaint the waiter was dismissive and said that I would have to talk to a manager, who didn’t appear so I again attended the bar.When I finally did speak with the manager, I found her friendly, professional and the only member of staff who seemed to care about customer service. She listened to my feedback and was empathetic, doing her best to try and resolve our poor experience despite our negative feedback.Keep her as she was really the only glimmer of positivity in an otherwise disappointing experience.We were partially credited for the meals that we were not happy with and went on our way. This was an opportune visit as we were passing and the place looked well kept and nicely lit on the outside, I wouldn’t return and eat here again.There was a lovely double sided stove with some high backed armchairs either side adjacent to our table, which looked cosy and inviting to sit and share a drink, and the overall restaurant appearance was nice and so it I am actually really disappointed to leave such a bad review.The restaurant is dog friendly, which was pleasant and is in a good location with ample parking and a lot of potential, just let down by mediocre service and cuisine.The toilets were closed for refurbishment and a key had to be obtained to use the disabled loo, the key had to be obtained from another table who has used the loo previously. I have since found out that this is one of the seafood pub company properties, which we are fairly regular and loyal customers of. Thus I am really surprised and disappointed at this experience as this isn’t in keeping with the high standards we have come to expect from them, and what ordinarily would have attracted us to try this place out.

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CamSmith2019 . 2019-12-30

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The Inn at South Stainley is very welcoming especially at this time of year. There are two roaring fires and comfortable seats. We were served by Chloe who was very helpful, professional and polite and made sure we had everything we needed without being intrusive.We all chose a festive lunch of roast chicken breast with all the traditional trimmings, it was freshly cooked and served piping hot. Altogether a very pleasant experience, thank you.

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Lynne B . 2019-12-24

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One of my friends pre-booked for us to have Christmas lunch together. Had a hiccup on arrival but that was politely & quickly sorted by the manager. Lovely man! We ordered off the Festive menu which had a set menu with a choice of 1, 2 or 3 courses. Lovely selection of starters, mains & desserts. We were spoiled for choice but chose the delicious salmon fish & the roast chicken. Portion size was perfect & We were pleasantly full. Both of my courses were delicious & my friends were happy with their choices too. Service was very polite & very professional. No complaints for us! For me it was worth the drive to & would happily pay a visit again in the not to distant future.

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sandraH84 . 2019-12-20

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Stayed here for both dinner, and bed & breakfast. Newly(ish) renovated. Stylish, modern but rustic deco. Fantastic spaces to eat and sleep. Accommodation was super comfortable and Food was delicious. Only (very minor) criticism is that the burger and fries plate needed a garnish or salad. Highly recommend.

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X4813YWalanp . 2019-12-08

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My first time visit and won't be my last, came with some friends I had the haddock starter and Parisian chicken as main course, it was gorgeous so tasty, was made to feel welcome as soon as we arrived ,staff very attentive and nice warm atmosphere. Excellent will be returning

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Passenger41333 . 2019-11-30

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We had a wonderful time during our stay, made especially wonderful by the help and attention given to us by Kelly, what an asset she is to the company. The food was delicious and our rooms very comfortable.

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Michael D . 2019-11-15

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Visited last week with my mum and sister.

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Tonia H . 2019-10-20

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Visited with elderly parents on Sat 24th August, upon arrival the pub was almost empty & a member of staff was keen to usher us to a table next to another couple, but we sat opposite the bar as it was lighter, the staff need a lot more supervision as they just weren’t interested, too busy chatting amongst themselves, though there was a noticeable change when an older guy appeared & they all scattered like rabbits in headlights, one female staff member came for the order but didn’t take a drinks one, I needed to go to the bar, then she came back to say my fathers first option wasn’t available so needed to select something else, if you’ve run out of a meal why not say so at the point of ordering?

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SharonJT67 . 2019-10-20

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Found this by chance whilst searching the net. Staff were very polite, friendly and helpful without the hassle. Room was modern, clean well presented. Food was tasty and portions were very generous. If staying in the area again we will definitely stay here.

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Bramsplace7104 . 2019-10-18

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Ook hier weer een rommelige sfeer en personeel dat niet echt weet wat er moet worden gedaan. Het is gemakkelijk hier te eten als je hier overnacht, anders kun je beter wat anders zoeken.

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Gerard1945 . 2019-10-06

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Excellent staff, very helpful clean and tidy, ideal location for Harrogate and Ripon. I would differently go back

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Gdray1974 . 2019-10-01

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Went to Ripon races and wanted breakfast for 27 people....booked the inn at south stainley....everything was great from start to finish....food and service were excellent...thanks to Hayley, Dylan and Andrew...

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Escape36145413654 . 2019-09-29

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The staff, some of whom weren't even on duty and waiting for their ride home when I arrived, were very friendly and polite. The room was just great - very nice decor, very comfortable, great bed, and terrific bathroom with very good pressure in the shower. Everything was clean, spotless, and sparkling where it could be. The restaurant was very good. Great service by Chantel, and great food. Highly recommended.

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Eirewolf . 2019-09-26

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We stayed at The Inn on Sunday 15th September. Our room was pleasant, clean and in a great location. We had our own balcony area with impressive views. The staff were all friendly and helpful. We had an evening meal and breakfast which were cooked to perfection. We will definitely stay here again.

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Boltonian . 2019-09-18

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We decided to drop in for Sunday lunch on our way back home to Harrogate and this was the first time we’d been. We both had the 2 course set menu. Starters were ok.

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Mattylike . 2019-09-08

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