Based on 461 opinions finded in 2 websites
Based on 461 opinions finded in 2 websites
Opinions
Had the new southern fried chicken absolutely brilliant get size portions
Mark Thomas . 2024-10-03
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Excellent food and friendly, helpful staff. Good value for money.
Chris May . 2024-09-11
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Simply put, the Fish& chips were great.. Freshly cooked on asking.. Definitely be returning to this business when we next want a fish supper... Update.... 30th August 2025. So again, tonight we've just enjoyed a truly delicious a wholesome fish & chips from this business.. We had the order delivered to the house and it was hot and honestly so fresh in terms of the quality of the Fish.. No hesitation in recommending this business..
Mark Wickham . 2024-08-30
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Excellent and massive portions for the price, but owner could do with a personality transplant but the other girl was ok
zowie vaughan . 2024-08-17
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I visited here last week and couldn’t believe I’ve never been before! Would definitely recommend and will be returning 😊
Hayley Arthur . 2024-07-09
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This was one ov the best chip shops in pontypool but now it's gone down hill big time such a shame
Phillip Green . 2024-07-06
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If you scoured all of south wales you wouldn’t find better fish and chips than this place. Busy place and you can taste why, plenty of parking helps aswell, although I believe they do deliver aswell. Top class
Wayne husbands . 2024-06-19
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Called in while driving by. We had the freshest fish that was cooked to order. The chips were perfect and the staff incredibly friendly. We will definitely stop here next time we're in the area. 5 STAR
alec osborn . 2024-06-19
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Worst chip shop food I've eaten only thing that was nice was the Irish curry sauce and that came in a kids pot even though we ordered the large disgusting and a rip off never will go there again
Paul Mayers . 2024-06-14
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I have always ordered food from the Horseshoe fish bar. It's always delivered on time. Food still hot and very delicious 😋. Stunning food infact .I absolutely love the Battered pineapple 🍍 rings . The are so scrumptious especially with Chinese curry 🍛 sauce xx
Rachel Richards . 2024-06-13
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Went to the horse shoe from work yesterday i stayed in the car partner went in, large fish an chiips cooked fresh, got it home 5 mins down the road, the batter was so thick and wet, i asked who was cooking, i new its wasn't gaz! Disappointed massively, couldn't eat the batter,
Kev Jones . 2024-06-11
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The best fish and chips I've ever had! Won't go anywhere else now.
Lucy L . 2024-05-01
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Outstanding fish shop truly recommend it very clean place staff including the owner absolutely brilliant people will definitely go there again i aint from around there but do a lot of work in the area so yes deffo go back there
michael matthews . 2024-04-24
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Made an online order, took an hour and 10 mins to come, received wrong order, rang them to tell them, they came back with our order that somebody else had opened and said if we want that we can or just keep the order we had because they've turned the fryers off now, obviously we didn't want the other persons order as it wasn't what we would eat, so we went without food, delivery girl was quite cocky and unhelpful, the owner then said he would refund us which I still haven't received 3 days later and he said to pop down and have a free meal for the inconvenience but then got all cocky and chopsy when my partner went down the shop for this, so won't be using again, will stick to the old pages in Griff.
Naomi Davies . 2024-04-06
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It's a no from me, first time visit, just the usual family order of fish, chips, sausages, pots of curry, chips were pale and warm/soggy and had an "old" oil taste, fish mediocre, sausages can't complain but the curry sauce is awful, waste of money, we all ust picked at the food which was then scraped in the bin, I'll give this place a miss in future
NikTj22 . 2024-02-28
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Just picked up fish chips x 2 and a pot of gravy all piping hot when I got it home and absolutely delicious 😋
Deborah H . 2024-01-11
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First vist and quite impressed so let's hope it will continue to impress?
Mark Smallcombe . 2024-01-05
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This is a traditional British Fish and Chip take away shop, very friendly staff, great food freshly cooked, I go there regularly and have never had to complain or return anything. I went this week and it was really busy, all of the staff got on with their jobs and I was chatting with Ray who was making light of things when you could clearly see he was trying to serve people quickly and professionally. All round great take away.
Jeanine H . 2023-12-22
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Good chippy does good fish well battered. I would recommend ordering in advance.
Luke Glanville . 2023-12-21
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Nice fish n chips, friendly enough. Maybe they could look to have seating. After all it is an old pub, there has to be more room somewhere. Other than that love this place 😁
Trev Kenneally . 2023-12-13
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Great fish and chips ,good service.
Richard Evans . 2023-11-25
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Great fish and chips, never been disappointed yet 😋
Mark Pring . 2023-10-14
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This chippy is brilliant food is absolutely fantastic especially the fish tonight quick delivery and a friendly driver
Michelle Miller . 2023-10-07
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Usually great food but tonight the fish was really overcooked and the chips were dry. We waiting a long time for delivery which would not have been a problem if food was its normal high standard
cheryl bowen . 2023-09-09
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Gutted always come here for chips and ordered for the first time portion so small compared to what they are don’t know if that’s cause I was paying cash regular was so small gutted as we share the chips as a family
Lauren H . 2023-07-20
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I come to the horseshoe fish bar every week sometimes more ..they alway seem to never dissatisfy my need for food it's always hot prepare in front of you and always fresh fish and chips ..portions are perfect for the more hungry belly like myself lol never let us down ànd alway beautiful food and customers service ..I highly recommend them to anyone
Steven Keylock . 2023-07-15
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Disappointed that they don't deliver to my address in new inn. Was told it's a 3 mile radius. I live on the highway. 2.6 miles. Go figure.
Jayne Mcartney . 2023-07-14
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Sadly I have to say this chippy is very expensive and food is ok. Their issue is the awful quality of customer service. Always a long queue due to the fact they seem to prioritize their delivery service and deal with that side of it first- customers in the queue always come second best. If you can't give 100% to both services then you need to hire more staff to help or cease one of the services. REMEMBER YOU PROVIDE A SERVICE TO THE PUBLIC AND IT SHOULD ALWAYS BE 100% NOT 70% . SORRY.!!
Mrs Allison teague . 2023-07-03
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Food is great. Portions are always a good size and everything I have ordered and seen is cooked well. The place is always clean and tidy and everything looks very looked after. I highly recommend 👌
Matthew Starmore . 2023-07-01
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Best I've had in ages and good value for money
Leighton Hale . 2023-06-02
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Every time I’ve been here I’ve always had a pleasant experience. Great food and service! I would easily reccommend.
A M . 2023-05-28
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Fabulous food and friendly staff. Highly recommend this place.
Joan Beechey . 2023-05-25
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Great fish and chips, nice batter. Good size portion. Friendly staff. Definitely will use again.
Colin Pugh . 2023-05-18
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Lovely food, every time. Excellent chippy...
martin cooper . 2023-05-05
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Asked for fish well done and it was superbly cooked.
Andy Jeffries . 2023-05-04
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Great staff, food is excellent, and good choice
Sheri Greig . 2023-05-02
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This converted public house is only about a mile away from me which is great because it is better than a well-known restaurant/takeaway that I used to use in Cwmbran when I fancied fish and chips. With fish and chips you need to know what you are doing. Good oil, right temperature and correct timing. It sounds simple but so many get it wrong They don't here and everything is cooked to order as it should be. Very generous portions.
thebrightonian . 2023-03-22
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Naked fish is the best with chips
Del Boy . 2023-03-14
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Only complaint is they are so good they need more staff. Food excellent
greg jones . 2023-02-04
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Fantastic chippy, fast becoming my favourite. Near enough on my doorstep. The owner is fantastic and down to earth and the staff are lovely and professional. Brilliant fish and chips, by far the tastiest cod I've had.
Liam Goodall . 2023-01-27
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Great chippy, lots of choice, very clean, friendly staff. Fish and chips cooked to perfection, chips well cooked, and light batter on the firm white cod. Not greasy either......perfect, won't go anywhere else locally for a chippy tea !😋
Henny B . 2023-01-13
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Great food, staff always pleasant and hard working.
andrew richards . 2023-01-02
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Ordered cod chips mushy peas and Irish curry got 2 battered sausage and chips and mail box is full can not call to discuss not very satisfactory
cheryl jones . 2022-12-06
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Lovely food, great service, not cheap though! But everything is dearer these days.
Cath Williams . 2022-11-24
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After traveling the UK for many years,I can honestly say this is the best fish and chip shop in the south Wales area .
peter b. . 2022-10-28
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Food was great we enjoyed it very much
Miranda Breen . 2022-10-01
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Generous portions chips are lush
Karen Jenkins . 2022-08-28
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Always top class fish and chips, won't go anywhere else Fantastic service, and guaranteed to be good every time
Joe Foley . 2022-08-24
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One of the best fish and chip shops I've visited. Anyone who has been to Argus in Bristol will know how high their standards are. This is equally as good. Crispy batter, gorgeous chips and Irish curry sauce? Yes please! Throw in friendly service and this place is an absolute find
Ryan Mitchell . 2022-08-09
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OK but not great probably stick to scams chippy
Andxxx . 2022-07-22
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Excellent fish and chips, bit pricey though!
Conrad . 2022-07-11
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I used to think this chipshop was nice, but the chips are always undercooked white, the last twice put our food in the bin need to learn how to cook chips!
Ndxxxxx . 2022-07-09
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We order from here regularly and it’s usually outstanding. Unfortunately today the chips were as if they had been warmed up and the half pounder burger was that tough it couldn’t be eaten
Nikkijane21 . 2022-06-24
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Usually very nice food. Pre order fish for a quicker service Friendly staff
Claire Kennedy . 2022-06-12
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Best fish and chips I've had in years. Cod was outstanding. You'll pay about a tenner for large cod and chips. You can order on line but deliver only, an extra £2.00. Don't expect them to answer the phone, but when I've turned up the service was prompt. Nice staff, attentive and smiley..
Trevor A . 2022-06-03
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We go to Ponypool around once a month and we always visit this Fish and Chip shop, perfect pies, perfect fish and excellent chips. Well priced, quick and friendly service. What more is there to say..
Simon Watkins . 2022-05-14
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Propper fish and chips from a proper fish and chips shop. Quality great, price good. Will definitely be back
Steve Mirfin . 2022-05-13
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Just had spring roll as im fussy with spring rolls and by far best ive ever had ;)
Jonathan Pope . 2022-03-11
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Just had the best piece of battered cod ever from the Horseshoe this evening. It was cooked to perfection.
Rachel Bevan . 2022-03-01
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Excellent and friendly service, great food, always a good experience
Peter Pike . 2022-02-21
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Ordered food from here today every chip was dark no crunch to them full of fat and no taste couldn't eat them . Won't be ordering again
Kirsty Chorley . 2022-01-18
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Excellent food and service very polite staff 👌
stephen livall . 2022-01-16
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Never had a bad meal from here. Their fish is cooked to perfection. Good amount of food all cooked perfectly . Looks lovely and clean. Staff are polite and friendly . Highly recommend.
Elaine Johnson . 2021-12-14
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Fantastic food and service definitely Recommend
stephen robinson . 2021-11-29
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Very busy so a long wait but lovely food
Denise Tucker . 2021-11-14
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We love the food from here! Order regular and it's always great. Customer service is amazing too, they tried contacting us by phone and email about an unavailable item. When they didn't get a response they sent someone to our house to tell us. Keep doing what you're doing! :)
Celine Stewart . 2021-11-06
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Lovely fish and chips. The fish is cooked beautifully - the fish is tender and flakes nicely, the batter is crispy and it's not oily or greasy in the slightest. A place to go if you want some of the best cooked fish. The rest of the menu is as expected, with a decent range. The prices are very fair.
Jon Cartwright . 2021-10-18
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Nice little place, staff very efficient food always piping hot and chips taste lovely.
LYNDA JOHN . 2021-09-28
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Excellent fish and chip shop the friendliest staff. I'm from Cwmbran but whilst visiting mates up pontypool. I gotta get something to eat there. RECOMMENDED
Jez Long . 2021-09-09
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Alway lovely food , never disappointed.
Danielle Peploe . 2021-08-26
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Had food from here many times, both pick up and take away, can't fault it!
Lynne Geen . 2021-08-23
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Visited here on 01/06 for dinner for my family (2 kids, myself, husband & mother-in-law) The chips are perfect - crispy on the outside, not greasy & then fluffy on the inside. My husband had fish & said it was really good. Everything was really well priced, to feed 5 of us was around £20, which is excellent value. The interior was well set out to manage C19 restrictions, with markers on the (spotlessly clean) flooring & screens at the counter to keep everyone safe. The place is owned by a young couple who are really friendly, as are the rest of their staff. Definitely recommend paying a visit if you’re in the area & looking for good food :)
rachelj756 . 2021-08-16
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Best chippy in the area by a country mile, was told pages was good but it's not even fit to tie the horseshoe fishbars laces 👌 great customer service food is always consistently good and you get good size portions for a reasonable price considering the quality in comparison to most other chippies in the area👍
Richard Stuart . 2021-07-19
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The burgers are fried which is just disgusting, it's like chewing rubber. The chips..you spend more time digging out the bad ones than you do eating the good ones. Many better chippies in Pontypool than here
Gg . 2021-07-19
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Best damn fish and chips in the area
Daryl Owen (DAZ4518) . 2021-07-17
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Had fish and chips it took 20 minutes to cook and was disgusting won’t be using this chip shop again
Steven Blacker . 2021-07-11
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Perfectly cooked and well presented as always Thank you all staff
Jacqui Golding . 2021-07-06
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Fantastic fish and chips for our third time cod Skinless and boneless .cooked fresh to order .Batter light and crispy cannot fault it.
Jonathan Howells . 2021-07-05
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Best mini fish around this area, all cooked fresh to order...
anna lewis . 2021-07-05
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I visit this fish bar regularly as its a short walk from my house and everytime the speed of service is ridiculously slow. I appreciate Covid has meant things are more difficult, however I see no social distancing efforts by the staff only by the customers so this is no excuse. The portions are a bit mean but acceptable and the food quality is OK. However if you are planning to visit, I would recommend booking a week or so off work as you Will be waiting.
andrewfN553JZ . 2021-06-28
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Very clean and management very friendly, the fish is amazing 😁
Andrea Reynolds . 2021-06-25
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Excellent - Quality and Service from polite staff.
Colin Williams . 2021-06-24
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Nice Chip shop good food , busy place friendly staff
Clive Walker . 2021-06-21
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Good food and excellent quality 👌
Lyn Davies . 2021-06-21
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Thanks for continuing to cook for us. Your doing a sterling job. We have had a function Gareth and Sam cooked us fish and chips for 27. Food was excellent and hot Service prompt due to being able to deliver the meals Sam delivered to us with a smile even though the bags of food were heavy. Dietary requirements correct as ordered. No complaints whatsoever. We will be using the fish bar again. Well done to receiving the Fry award. Well deserved. Thanks Deborah and guests
Deborah Nash . 2021-06-20
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Our supper last night was really delicious and I would totally recommend not anyone but everyone to pay this establishment a visit.......10 out of 10 ....
Annie Hartland . 2021-06-09
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Excellent customer service. Reasonable prices. Beautiful food
Tom Jackson . 2021-06-02
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Well worth a return visit. Excellent value for money and staff very friendly. 👍
DIANNE WILLIAMS . 2021-05-29
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Reasonable Fish and Chips, nothing spectacular, just average.
Shane Burgess-Young . 2021-05-02
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Amazing burgers and the staff are very friendly!
Callum Edwards . 2021-04-26
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Chips were lovely. Very polite and fairly quick. Would recommend
Daniel Mitch . 2021-04-25
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Not the best chips I've ever had to be honest 😔 and they don't sell chicken curry and chips!!! 🤷🏼♀️
Gail “Delsangel” Jones . 2021-04-24
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Best fish ever wouldn't get it from anywhere else
Roz Williams . 2021-04-15
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There fish and chips are really nice
Johanne Symonds . 2021-04-13
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Nice fish and chips but I've had better in Cwmbran.
Jill Batty . 2021-04-12
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Has to be one of the best fish and chips I have ever had and the staff are very friendly. Reasonable pricing on all products sold to with kebabs sold on a Friday and Saturday.
Leighton Byrom . 2021-04-08
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Absolutely stunning food cooked to order great value for money extremely clean and tidy with social distancing in action
X9331DAtrevord . 2021-04-04
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Always enjoy the pleasant atmosphere and the staff are very obliged to please you. And the food is excellent. Well done Gary and Sam.
Ken Norris . 2021-04-02
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Excellent fish from the horseshoe, it was piping hot and the battery very crispy. A little expensive at just over £15 for two pieces of fish, large chips and a Dr Pepper, but worth every penny.
Annette “Nettypetal” Ramsay . 2021-03-18
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Placed an order via the phone for fish and chips (which was waiting for me when I arrived). Both fish and chips were done to perfection and the portions were of belt bursting size. Highly recommended.
Richard Leigh . 2021-02-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Good local chippy, prices seem slightly above average for the area. Foods decent, staff are nice.
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Now closed,such a shame. Was told by a good source that the rent on the shop was too high. Guess it will either turn into a coffee shop or vape store.
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Second and last time I will attend. Don't get me wrong this is just like most other establishments like this. Overcharge and under-deliver. I could stomach that; its the attitude that comes from the staff that makes every mouthful taste like sawdust. Or maybe it just tastes of sawdust and the staff's attitude is the rotten cherry on top. Who knows...
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Con of a store , order online they get in wrong , then you are passed from justeat to mcdonalds , who pass you back to just eat , i cant order from this company they have got delivery order wrong TWICE in a row , costing me a fortune in wasted food and money as total refusal to accept responsibility