Based on 34 opinions finded in 1 websites

Based on 34 opinions finded in 1 websites
Nº 471 in 740 in Lewisham
Nº 78 of 93 Other cuisines in Lewisham
Opinions
On my trip in the hill there is a bar staff he name is ted she was extremely rude and I would not recommend you go there when she is working
Albie S . 2021-06-26
MORE AT TripAdvisor
This is an excellent addition to the social scene in the area Prices very good and love the sports bar look of the place
Eddy Marshall . 2020-02-11
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Servicio terriblemente lento en tomar pedidos y entrega de comida Lo que encontré ridículamente caro fue 3. 00 para 5 pequeños aros de cebolla con apenas cebolla, solo sabor y masa. La actitud de la camarera no es tan buena. Definitivamente no iría allí de nuevo.
Ron052 . 2018-08-04
MORE AT TripAdvisor
Estamos visitantes regulares para almuerzos y siempre disfrutar de una excelente comida y bebidas. Me encanta el jardín secreto de la parte trasera, especialmente en los días soleados como el de hoy.
snutkins . 2017-06-10
MORE AT TripAdvisor
Gran servicio delicioso. . . . Perfecto asado los domingos. Los niños y mi novia me encantó. Un montón de salsa, salsa de menta, verduras, etc. Volveré. Director encantador llamado Matt. Joya escondida. . . . No hagas caso a nuestros negatividad. . . . Cuatro placas limpias!. Yo soy una persona de negocios locales que ama los ocasionales domingo! X
lrcollier62 . 2017-04-10
MORE AT TripAdvisor
Popped in for lunch yesterday with my mum. A young man called Andy was working the bar and welcomed us like old friends, he was warm, funny and attentive without being in your face. I had a scrumptious steak and mum had the lentil and cauliflower curry, both were superb, thanks chef Calvin, we'll definitely be back.
Jozz64 . 2017-03-30
MORE AT TripAdvisor
The customer service in here is very bad, even though the place was pretty empty. It's a shame because the food is very nice. You will be treated as if you're in the wrong place when you arrive. The barmaid is very vacant and clearly can't be bothered! A out is a "treat" and can easily be ruined by rude staff.
xgrace07x . 2017-03-13
MORE AT TripAdvisor
I've been to The Hill a few times and each time I've wanted it to be better but just I've been disappointed. We went for a quick lunch after the gym this morning. I really fancied the broccoli cheese soup that was advertised on the sign outside (which I've had before and it was amazing) and a sandwich. My girlfriend wanted a salad so we ordered but she was told I couldn't have a sandwich, just the soup. I found this really ridiculous as they serve a Sunday roast and their main menu but I couldn't get a sandwich. I settled for a soup but when it arrived, it was some sad grey mushroom soup and a weird hunk of bread. The soup was ok but had far too much cream and was a bit gritty. The salad that was unceremoniously dropped in front of my girlfriend was just pathetic. It didn't have the asparagus or Parmesan shavings on it, the prawns were not King Prawns and there were only a couple of them on it and the lettuce was limp, brown and just grim. She took it back and the staff took it back to the kitchen. The head chef came over and apologised, blaming an inexperienced chef and saying they didn't have king prawns or any replacement salad so she could choose something else. She ended up having the gnocchi on the chef's recommendation, which she enjoyed apart from it being absolutely swimming in grease. A member of the bar staff came over and said 'I've been told to come over and offer you a complimentary drink'. It was just rude and showed he clearly doesn't understand what customer service is. I've had great food in here but the service has always been dire. I desperately wanted them to improve but this was the last time I'll be going into The Hill. It's such a shame that the front of house is shambolic. The place could do with a damn good clean and refresh and for all the bar staff to be replaced. I might then consider a revisit but with so much excellent competition for food and drink in Forest Hill, I won't be returning any time soon.
lucybH3628GC . 2017-03-12
MORE AT TripAdvisor
Always a relaxed and friendly place to eat. Whether you're having brunch, afternoon tea or dinner. The food is consistantly good and there is a vast range of drinks from coffees to cocktails and everything inbetween.
Jozz64 . 2017-02-21
MORE AT TripAdvisor
The chef is back and on top form. Completely new menu and the food is divine. I had the chicken supreme with pesto crushed new potatoes buttered asparagus and a sunblush tomato and chorizo sauce. It was perfect and we cannot wait to return to try the other new items. Very friendly place, great range of drinks and a gorgeous little yard out the back for the weekend and evenings when its warm enough.
back2kcab . 2017-02-14
MORE AT TripAdvisor
Amazing place great food and prices,nice friendly atmosphere,good for families and particularly for kids,new menu this week
BWKELLY1 . 2017-02-13
MORE AT TripAdvisor
I left The Hill the Tuesday evening feeling really disappointed. Table of 7. Firstly our food of mainly starters took an hour to come. I questioned why 2 of my starters didn't look as they usually do! I was met with attitude from the bar lady telling me they are "fine". Now I tend to order the same things every time I've been to The Hill so I know they were wrong and especially after waiting an hour to eat I was a little annoyed. 10 mins into eating at 9.10pm while still eating we was told the bar is closing at 9.15am! When we questioned the bar lady the response was "well there's not much custom so no point in staying up for a few" Oh WOW great way to make us feel like valued customers. And maybe I'm wrong but surely she is paid for the shift!!!! So we finished eating by 9.30 and I left at 10pm and she still hasn't attempted to clear our plates. Sorry to say that she had a very terrible attitude. Which is such a shame because I was in the Saturday gone and that bar lady couldn't be more helpful and lovely (she made me a lovely strawberry fizz and Mocca). Matt is lovely and it's such a shame about some of his team.
ziomi0810 . 2017-01-19
MORE AT TripAdvisor
Please can someone other than Matt organise and sort out "The Hill"you need to employ a good team, new menu theme nights or something. The last 2 times I have been here with a group of friends we have been told the bar is shutting, last orders this time is was 9.10pm and we where still eating !!! It is not a customer's fault the rest of the restaurant isn't busy. Did we want pudding emmm no chance of that. You have a lovely gem don't lose it, like you are losing your customers.
791michelen . 2017-01-17
MORE AT TripAdvisor
We had a very long wait before getting our food even though we were nearly the only people there. The food was 'average', loads of vegetables but not great meat.
Eileen R . 2016-12-12
MORE AT TripAdvisor
Dropped in on a cold Saturday night with four hungry young children. They catered for all tastes, had toys for them to play with, were friendly and the food was lovely. A gem we were just passing by, but will be visiting again when in the area with family.
RH C . 2016-11-02
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1573 Opinions
Quiero dejar una reseña de la tienda donde trabajé y también tuvieron un descuento incorrecto en mi paga! (Café Staff Horniman Museum and Gardens) Trabajé en esta tienda un par de veces y una de ellas tuve una discusión con el gerente, él quería que comenzara la merienda que me estaba diciendo. Le expliqué que no podía comerlo, era alérgico a algunos de los ingredientes, esta discusión fue frente a otros empleados, que vieron que el gerente estaba estresado, quería que comenzara los bocadillos que estaba ofreciendo de todas formas. Dijo que no podía comerlo y que no lo comería, por mi seguridad. Dijo que ya había hecho un pedido de una hamburguesa y que ya se estaba preparando. Y así se hizo. Después de eso, dijo que me denunciaría a la aplicación de trabajo y que ya no trabajaría para las tiendas. Y me bloquearon para que ya no pudiera trabajar. Todavía recibí menos mi paga equivocada, porque me fui temprano. También me quejé a la empresa a través de la página web. Mi historial no justifica la actitud. El respeto genera respeto, la educación genera educación. La empatía genera empatía por los demás. No debemos discriminar a nadie, por motivos de color o raza, etnias diferentes o posiciones profesionales diferentes. Nada está justificado. Déjame decirte el registro. Espero que la empresa pueda corregir mi pago y disculparse para que pueda hacer mi trabajo. Bloquear a alguien para que no trabaje es sinceramente una falta de empatía y respeto.
295 Opinions
I’ve been a loyal Costa customer for years, but my experience at this location was beyond disappointing. When I was trying to load the Costa app to redeem my points, I had some technical difficulties. Instead of being patient or offering to help, the store manager let out an exaggerated sigh and shot me a dirty look, making me feel like I was an inconvenience rather than a valued customer. Her attitude was completely unprofessional and unnecessary. A little bit of patience and basic customer service would have gone a long way, but instead, I was made to feel embarrassed for something that wasn’t even my fault. It’s really frustrating to see this kind of treatment, especially when Costa promotes itself as a friendly and welcoming brand. If this is how they treat regular customers, I can’t imagine how they handle new ones. I’ll definitely be rethinking whether I want to return to this location in the future. Disappointing and unacceptable service!
1 Opinions
Ce n'est pas un restaurant gastronomique mais très satisfaisant. Les pâtes ey les pizzas sont excellentes ey très copieuses. Les prix sont très satisfaisants.
42 Opinions
Had roast,. Nice atmosphere and plenty of space. Food a little underwhelming and bland. Would go back for drinks only.
13 Opinions
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