Based on 521 opinions finded in 2 websites
Based on 521 opinions finded in 2 websites
Nº 227 in 512 in Aylesbury Vale
Nº 2 of 2 Brasserie in Aylesbury Vale
Opinions
We had quite high expectations ahead of meeting friends at the Grill having heard some really positive feedback from friends locally but I won’t lie, we have reflected on our evening tonight and feel quite deflated by the experience really…. We were a table of 6, 5 adults and 1 child…. Firstly the drinks…. We were impressed that the restaurant offered bottomless soft drinks. None of us are real drinkers so paying an extra £1.20 each seems really reasonable. When our first round of drinks were delivered to the table we were presented with bottles of Diet Coke. We told our waitress this didn’t seem right as we we expected these would be on drought but we’re reassured this was correct. Unsurprisingly at the end of the meal, each bottle of coke and lemonade were listed on the bill. The waitress told me the bottomless option was no longer available!?!?! I was obviously really frustrated by this…. Secondly the food….The main courses were nice. Perhaps a little small in terms of size of burgers etc but the food was tasty. My wife who is gluten free was a little disappointed that her burger had no cheese for some random reason compared to the rest of us but we were all pretty happy with the taste of what we had chosen. Thirdly, desert…. The only gluten free option was toffee brownie which my wife opted for you. No exaggeration it was the size of a two finger kit Kat for just under £8. Compared to the other deserts our group had, it was absolutely tiny and really out of proportion with the others. Again no complaints on taste here, it was just a bit odd. Lastly, the service…. Clearly it was a young team looking after us this evening and all obviously working really hard but it was sloppy, from drinks being spilt, being quite rushed to order drinks while we were waiting for our party to all arrive, cutlery not being offered for desert, also a sarcastic laugh from one member of the team when we enquired about the burgers being gluten free if we removed the bun?!?! While this may be an obvious yes, it’s so important for us to ask these questions and felt a little belittled by this reaction. The meal came to £200 for the 6 of us, all with 2 courses and a few drinks (owing to the issue with refills) I wouldn’t say this is unreasonable for us all but as per my opening statement, we were just a little disappointed by it all and it’s a shame the issues we list don’t reflect the quality of the actual food in terms of taste. I hope the above comes across in the balanced way I had hoped and the restaurant finds these comments constructive to help their ongoing business.
jay-c2012 . 2023-04-01
MORE AT TripAdvisor
La comida del sitio es aceptable, pero el trato por parte del dueño, gerente o responsable porque no sé bien...
Beatriz F . 2020-08-14
MORE AT TripAdvisor
Definitiv, hier stimmt die Qualität. Gute Auswahl an diversen Steaks, aufmerksamer Service und insgesamt eine angenehme Atmosphäre. Preislich eher im...
henn1505 . 2018-01-07
MORE AT TripAdvisor
again steak ok , waiter serve us and pop to the kitchen without even washing his hands..... waited 25 minutes for my wine with 3 tables in...
lisamiles2017 . 2017-07-06
MORE AT TripAdvisor
Sono stato ad aylesbury per un torneo di tennis di mio figlio e siamo andati a cena per due sere...
regionieres . 2017-06-15
MORE AT TripAdvisor
Waiter who argue with you, floor and chairs dirty ,wine not from list ,more like from off license next door. Food good and I'm fussy about food and whole experience ruined by service and ambience..... very overpriced.
lisamiles2017 . 2017-04-17
MORE AT TripAdvisor
Excellent service and the steak was amazing, cooked to perfection.Who knew chocolate sauce could work with steak
TracyandIan . 2016-03-20
MORE AT TripAdvisor
So glad we found this restaurant . The steaks were perfect cooked exactly as requested . They insisted I cut open my steak to check my order for a very rare sirloin was as I wanted . The quality of steak could not have been better. The waitress was excellent , attentive without being over the top. We will definitely visit again and have already recommended to friends & family. Noticed that they were moving shortly and will then have a licence .
Goff . 2015-10-24
MORE AT OpenTable
always a good meal at the Grill with very friendly & efficient service - and as you can bring your own drink always a good price too
pmafb . 2015-09-12
MORE AT OpenTable
The food at the grill was amazing, best steak I have eaten in the UK by a mile. Services was good to, Jt as the venue is small one really loud person at a table near yours ruins your meal as we struggled to hear each other across the table. However that loud person won't be there all the time so well worth a visit and defiantly have the steak.
Wellsy . 2015-05-23
MORE AT OpenTable
We found this place on Trip Advisor, and thought we'd try it. Party of six, ages 21 to 65; and we loved it. The only issue was the noise from downstairs which carried up through the open balcony, but it wasn't enough to spoil our evening. Amazing food at incredibly reasonable prices. Don't be put off by the outside; it's a place not to be missed! Fantastic.
Paulamel . 2015-05-16
MORE AT OpenTable
Tried this restaurant after internet search and was not disappointed, excellent food and service, would not recommend to a veggie.......... Restaurant décor a bit shabby but I understand they are in the process of moving so if the new premises is up to scratch I would recommend for special occasions business lunches and romantic nights out. The food and the service cannot be faulted.
Meateater . 2015-04-04
MORE AT OpenTable
The food was pretty good although I had asked for my steak to be well done and it was still pink in the middle. What really let this place down was the toilet. There was one toilet for both men n women and it was not only very small but in an extremely poor hygienic state. It was enough to put us off the place. We were initially sat downstairs near a constantly opening door, we asked to move upstairs and were moved reluctantly to a table upstairs without a table cloth. It became apparent that the heating was either not switched on or it wasn't working as it was just as cold upstairs. There were 2 waitresses servicing the entire restaurant and this was no easy task as it was on 3 levels and they were running up and down the stairs constantly. There were periods when we had wanted to ask for another drink etc but there was no one to be seen for a long time. Attention to detail needs to be given perhaps this will be sorted once they move to their new location.
Roma . 2015-04-04
MORE AT OpenTable
Another wonderful meal! Food excellent as always, looking as good as it eats. All the staff are well mannered and helpful. Chef always comes out and makes sure we are happy with the meal - and we always are! Looking forward to their move to new premises just up the road soon. Next visit is already booked!! Many thanks x
Sunnylanes . 2015-03-28
MORE AT OpenTable
Lovely night for friends 40th-throughly enjoyed,food was superb and our waitress was super helpful and attentive-Thankyou
. 2015-03-27
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I have never felt the need to write a review on my visit to a restaurant , The Grill in Aylesbury however deserves recognition. The food was incredible, the atmosphere was really soothing, and the staff were ever so friendly and helpful: even when the restaurant became busy. Our waitress' name was 'Rogan', ever so sociable and professional, straight away she made us feel welcome and helped with recommendations, in which were spot on...she knows her stuff ! So if anyone wants a tip - go for the blue cheese sauce and fillet steak ...I am dribbling just thinking of it !!! Will definitely recommend this place and will definitely be returning !
Sabz . 2015-03-06
MORE AT OpenTable
Was disappointed that due to it being valentines they had a set menu which was over priced for what it was. The steak was cooked good but the size compared to the normal menu was very very disappointing for the menus set price.
Peter . 2015-02-14
MORE AT OpenTable
I booked a table for 5 people, having heard good reviews about the place. When we turned up, the place was freezing and there were portable heaters everywhere. We were sat by the window and the front door which made it worse. We ordered our food and we did not have our starters until over an hour later due to a big booking before us. They were clearly understaffed. However, despite this, the staff were good and the food was amazing. I ordered a 12oz rib eye steak and it is one of the best steak that I have ever eaten! Two courses for 5 people came to £117 so a total bargain for the quality. I would definitely recommend but would advise to wear layers as it can get very cold especially if you are sat on the ground floor.
. 2015-02-08
MORE AT OpenTable
Superb steak as usual. service a little slow as busier than expected on a Monday but staff as ever were charming .
Cjamber . 2015-02-02
MORE AT OpenTable
The steak here is so lean. Brilliant service. Feels intimate.
Fussy1 . 2015-01-23
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I will eat here again, great value for money and lovely chef and staff.
. 2014-12-27
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Welcomed with enthusiasm then seated at a table where every time someone entered the restaurant we got blasted with cold air, Changed table to then find we were sat in line of a draft from a cupboard. We were then told we would be moved upstairs but as the restaurant became busier the offer was forgotten and our food was served. There was only one waitress on duty. We ate off the set Christmas menu and the food was good. Would I visit again I'm afraid not as the venue was disappointing and there are many more comfortable restaurants around for the same price.
willow . 2014-12-18
MORE AT OpenTable
Amazing steaks cooked to perfection, great service too
deb4 . 2014-11-07
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