The Grill at Harrods in Kensington and Chelsea

I've had some bad meals in London over the years, but this was the most expensive of them. Avoid - there are other better options.

Disappointed on fish and chip. Staff Service is good.

The food was awesome, especially the steaks, the vibe and ambience in the dinning was buzzing. Our table was well looked after by Elin, Mathias, Silwya and Tiziana. Will surely visit again.

I eat at Harrods for the lovely atmosphere & delicious grill

Had delicious beetroot and goat cheese salad. Service was confusing but got it right in the end. We sat at the round table in the back corner which was the only relatively quiet seats in the house.

I lov the staff at this restaurant. They are professional for 100%❤️

So the people that work their does not respect the que and the people waiting for the table they just want people that can give tip for them to sit

So crowded and expensive with nothing especially..

One of the most delicious restaurants I visited in London

Steak was okay. Bread and burrata were really really good! Great atmosphere with live performance

Delicious food! After shopping 🛍 😌 ☺️ Our waiter was amazing!

A good option for lunch at Harrods.

Came with a booking and my table is not ready - I think this place is good but needs a professional manager with proper training and experience to manage this high end place.

We got in quickly but it took them 45 minutes to bring the food after taking our order. The food was cold and we didn't feel like it was anything special.

I went there during the lunch hour so it was definitely packed. I was lucky enough to find a place for myself. I indulged myself and ordered a Chicken Cesar Salad and a sirloin steak. The food was excellent and super tasty. Despite being very busy, the waiters still tried their best to serve you. The only draw back was that it was rather noisy given the number of people in the dinning hall. Other that than, everything was impeccable.

The chicken is good, but the behavior is not good. They are confused about our requests and they do not respond to us and they are slow

One of the most delicious baby chickens you can eat from them The burger is large and delicious It is better to come earlier than the crowds Delicious and worth the taste

Nice place to go if u are looking for authentic burger with halal meat … good ambiance , delicious meat cuts and good service

Very nice baby chicken with rice

I had an unforgettable dining experience at this restaurant, savoring the ribeye steak, lobster, and truffle mac and cheese. Every dish was cooked to perfection and bursting with flavor. The steak was tender and juicy, the lobster succulent, and the truffle mac and cheese rich and creamy. Highly recommend for anyone seeking a top-notch meal!

The burger bun was dry a bit. Not something you would expect for a £39 burger. Patty was juicy and tasty overall. Atmosphere was lovely. Service was all right, not the best. Mac and cheese was great!

Found a piece of stone in my found that cracked my tooth, customer service “investigated” the situation and said basically that we are lying there. Unprofessional and rude! Never again and I will let everyone know about this to avoid this place

Very picturesque hall with live music. Service was outstanding - I was in a rush so the staff recommended nice quick options. Will return

Im shocked. I cannot believe what happened. So i waited for Harrods to reply to my complaint but it’s been exactly a week ago. I was dining in with friends and took a new order takeaway to my wife. We found a stone! Yes a STONE in our baby chicken with the side of rice. I filled the form, explained to Harrods that my wife chipped her teeth and has been suffering from migraines ever since! They replied it will take up to seven days. They still haven’t even replied or had the decency to make a follow up call. I cannot express how disappointed i am with this place. The Grill has always been one of my favorites. Im a Black Member with Harrods and they can see through my transactions that i dine there and would never complain! Btw, in 2016 we were dining in Pizeria and chipped a nail!!! Yes a Nail! And i never went to that restaurant ever again. Such a Shame this restaurant charges a lot and yet dont care ! Im not sure what to do? Shall i file a court case?

The Grill restaurant inside Harrods in Grand Flour. I tried their baby chicken with rice and hot peri peri sauce, and to be honest, it is very delicious. The atmosphere is good, the service is excellent, and of course the prices at Harrods are definitely expensive above average.

The best Baby Chicken i’ve ate in my life 😍. Service is Super too 🤙🏽.

As expected, heavily overpriced for nothing really special. The rotisserie chicken might have been the best item on the menu. Even tried the £60 rib eye, but it tasted seriously blant, and the herbal mayonese gave my husband the stomach bug. Service on the other hand was very good. Very skilled and professional waiter, accommodating and quick service. Not so much the ladies that seat you to the tables, though. Asking for a table of two at the grill is like asking them to give you a massage.. The looks you get!

Service was excellent. At the greet and meet Nas was very quick in getting us sat down and comfortable while we waited for our table. At the grill we were looked after by Laslou, who was very prompt, and the food came out quickly. We ordered the tomohawk, it was delicious, and justified the price. Would go back.

I had a great time yesterday with my family. The experience became even better with Ana Paula's impeccable service. It was one of the best services we had in London. Well done team! Excellent food!

I have been in the grill restaurant last week with my family and was absolutely amazing. We was eating the amazing Australian waguy which is unforgettable with a delicious Caesar salad thank to Ana the waitress that was guiding was to pick the right choice. We also tried two cocktails: Passion Velvet and the fantastic Green Margarita. We are excited to go back as soon as we can. Thanks for the all team.

Dinner was incredible. From the moment we have arrived to the moment we left we had a great time. Staff was very friendly, in especial to Ana that was always smiling and very professional. We will definitely come back.

Beautiful place, everything wonderful, very good food. I want to thank the attendant Ana Paula, very attentive and polite, I don't speak English very well and having someone speaking Portuguese to help us was great.

You don't know what and what not to describe. The restaurant attracts your attention from the moment you enter the hall until you sit at the table. You feel as if you are in a museum surrounded by art collection from everywhere. The food is served with great care while preserving the smallest details. Baby chicken dish is pretty perfect. The staff is very friendly and pays attention to all the details.

My husband and I booked a table on the Fork for celebrating my new job. We were seated at the corner. Staffs were not too attentive as we had to wait a while to order. We started ordering the drinks and my husband tried to order a Bloody Mary for me. The server was starting to be quite impatient saying that we should only order things which shown on the menu. We then decided to go for the Bloody Grill without the beef bouillon. I was particularly there for the lobster and unfortunately the server said they do not have it tonight. I was quite disappointed and couldn’t find anything else interested from the menu. So we apologised to the server and left the restaurant. The server said something like “it’s a grill here. It’s all meat on the menu. What do you want?” while we were on our way leaving the restaurant. I felt so embarrassed because it was so busy and he was kind of shouting. I just wanted to ask if there’s anything wrong with only wanting to have lobster but nothing else.

I cannot rate our experience highly enough. Everything from start to finish was exceptional. Special mention for the service, food also delicious. Thank you. We will be back again.

Very good service and good food but when I go home l check that my bill 200g US PRIME RIBEYE is £64 pounds and l check the menu again it is £32 pounds? Otherwise everything is very good

I love the baby chicken roast with saffron rice. It’s the best!

Took the family here this evening,Great food and friendly and great service. Will be back again.

The food is delicious, the taste of grilled beef is very attractive, soft and sweet. I will return to this restaurant when I come to London. However, if you like quiet, you should not sit near the grill, because the kitchen staff uses kitchen utensils too loudly and makes noise.

I ordered baby chicken with rice, it tastes very normal. The taste is chicken boiled in water and then put in the oven. Thank you, it does not have any taste or flavour.

Came here for our anniversary lunch. Food was ok. Truffle Mac and cheese and the truffle chips were delicious. Disappointed with the service as the waiters were too slow and we had to keep trying to get there attention. Our drinks took about 10 minutes to come. We had a reservation so make sure you reserve beforehand as it gets busy.

The Australien Steak filet is yummy and delicious 😋 🥩 the fries is average ( it’s oily ) the mash potatoes is delicious . The waiting time is too much it’s better if you reserve.

Nothing special, fatty fillet, ask for medium well stakes & you get well done..

Nice place. The steak cost more than 200 GBP! Deserts were delicious as well

this place is great! Atmosphere is chill and cool but the staff was also really friendly. The manager MR Chheng was incredible. he know what he was doing and what he was talking about, and you can tell making the customers happy was his main priority. Food is pretty good. Will come back again 👌🏻

The place was very charming with its interior design. The different restaurants were laid out in one big room section accordingly to its cuisine. The Tomahawk steak at The Grill was very good. It was cooked to a perfect medium rare with great crusting on the outside. I think the lobster was a bit pricey for its worth. The truffle chips were very delicious. The Chablis wine was very light and easy in the palate. I think it surprisingly went well with the surf and turf!

Fantastic food, stakes, burgers, chicken, all fantastic. I enjoy sitting at the bar and watch the staff at the kitchen, they are fantastic. Hats down! The place has very high attendance, and this requires higher speed than usual! They are simply fantastic! Hygienic, efficient, so quick, and accurate. There’s a level of chemistry that makes the job more efficient & the outcome outstanding, even with the heat, the noise, and the traffic of people! Fantastic place

We lined up to eat at the grill section on the evening of November 18, around 18:30. When it was our turn, the two ladies who arranged the queue said that our place would be a bar and it was being cleaned. When they were ready, they took us to the bar. At the last minute, the person I learned was the place's manager, who came and left a reservation and happy birthday card on the table at the bar reserved for us. Then, the person told us this place was booked and turned us away. I told them this place was confirmed, and they had no right to do this at the last second. Everyone, including the manager, rudely told us that we should wait and that the place belonged to a customer who was late. As a result, we left there. The manager and the two ladies did not even apologise. They had an utterly indifferent attitude. While we were waiting for our table, the manager brought people from different places, seating them at their tables with endless service. The staff treats people differently and discriminates against them under the pretext of having a reservation. I am sure the manager got good tips from the guests he brought without reservation while we waited to be seated.

نتعنا عشان البيبي جكن لذيييييذ اطلبو معاه الهوت صوص والعيش لذيييييذ جربنا البرقر بعد حلو وجربو سلطة الشمندر مع جبنه الماعز لذييييذه Always, we come for order baby chicken, it’s delicious and ask for the hot sauce also We try the burger, it was nice and we try the Betrrot with goat cheese salat its amazing

Really not worth the price. As it was a busy Sunday, there was a line and I was told to wait 10 minutes (bearing in mind I was alone as well) so I did. 10 minutes pass and I see a few groups of people (2+) without reservations going in before me. I then asked why they were seated when they only just came in and, suddenly, the hosts found a table for me. Fine. I was really hungry. So I sat down, everyone else was being served before me but I sucked it up as I’ve waited a while already and my waitress was really nice. So, I ordered the burger (£38) which did NOT include fries. The most rare that they can make the meat was medium well due to policy (not a fan, but again, I was hungry). The drinks came quite quickly and the burger was made within 10-15 minutes so I was happy. I honestly think that the burger (quality and taste) was 100% not worth the price. Small and very salty overall. I’m not sure about the steaks - the other dishes looked lovely, but this was a disappointment as a whole. The chefs were nice and the atmosphere was nice but that’s about it. It’s a massive shame because I go to the food court dining quite often (first time at the grill though) and the experience really ruined my day.

Great experience and food. Thanks to Paolo for making our meal so special. He is great and his service is second to no one. We were completely impressed with his professionalism and customer service. Grazie!

The food in this place is hit and miss, it used to be my favourite and at least once a week I used to eat here, however the past two times I went weren't exactly impressive. From dry fridge cold baby chicken which I had to send back to Not cooked saffron rice and dry potato dauphinoise. I wasn't amazed ! I love their burgers and despite the £39 price tag I still say is one of the best in london. My second favourite dish is baby chicken which is served with gravy. Will I go again: Yes Food : 7/10 Service : 8/10 Value for money : not going to comment on it as its harrods and things are expected to be expensive Price : £140 ( lunch for two ) - only soft drinks

Good but not great … I was a bit underwhelmed by the food but the a ervice was fantastic though !

The steaks used to be much better , I don’t know what happened lately!

amazing steak, amazing staff, would be more amazing if they turn down the music tho :).

لذيذ بس ما لحقت اصور شي طيب ويستاهل

The Wagyu burger was just DELICIOUS. I was able to taste all the different flavours of burger, especially the beef. Do try and book in advance as there normally is a queue at all times but during peak times it's a long wait. I would recommend sitting at the bar as you get more personal care given to you (in my experience and what I have seen). And before I forget don't forget to order fries, crispy on the outside and soft on the inside.

A delightful open grill serving tasty food with great service.

They have a bad manager. Who is not polite and lies to us. She doesn’t know how to arrange the table. She kept us on line for one hour. I recommend you to go to all other’s restaurants except this one.

For the money, they get poor marks for steaks. We’ve tried their best cuts so far over several visits (both ribeyes, Kobe fillet, wagyu strip loin). Absolutely not worth the money. Their chicken and sides are all good, but in general you’re probably better off going to a different place for high end steak.

Just finished our lunch at The Grill. I was so excited to have the Kobe A5 fillet and I have to say, it was so sad and disappointing. Kobe beef had no flavor, nor texture. It was not buttery or smooth and there was no marbling. For the money they are asking it is absurd! As a world foodie traveller and having so much experience in food and cooking this is unacceptable.

- amazing and quick service. - delicious fresh food with multiple halal options. - comfortable seatings and beautiful place would definitely come back here. <33

Lovely food, very attentive waiters and staff. Ordered the Australian wagyu, wagyu burger and lamb chops. Its took a while to arrive but the waiters kept us informed and compensated with free olives and Truffle butter. Keep up the work guys, your steaks are lovely

The baby chicken and the Japanese wagyu were very tasty

Superb. The sides were spot on and the wagyu fillet perfectly done. Would recommend truffle fries, spinach and potato Dauphinoise.

It was one of the best lamb chops I've had. Though friend said her salmon was just ok.

Simply! The best steak you will ever have in your whole life. The service was nice and the people were very nice

Foi maravilhoso. Tudo. Do começo ao fim. Obrigado aos Cheffs… Jan, Aldo. E tb a auxiliar Silvia Ruiz.

head Chef Jan bar service was best dining experience just watching him at his craft was amazing. I learned a lot of back room talents. Hats of to all the staff. 10 of 10 stars.

Loved the food! Very tasty and nice drinks too. Definitely coming back. Staff were all attentive and helpful

Very much enjoyed this place. Quality cuisine. Chicken not wow, but very good. The sides however was top notch. Pricing is understandable. We in Harrods. 3.9/5

Not the best today at all. My sirloin stake was not up to standard at all. But otherwise it’s always great to go back.

제일 중요한 맛은.. 그냥 그랬어요. 신선하다? 그정도. 백화점 안에 있는만큼 친절하긴 엄청 친절합니다. 대신 화장실이 멀어요.. 백화점도 처음가면 미로같아서 갔다오는데만 15분 넘게 걸려요. 예쁜 건물에 인테리어는 구경할만 합니다.. 전체적으로 평가하자면, 이런 불편함과 평범한 음식들을 예쁜 건물에서 즐기고 싶으신분들 추천드립니다.

Not many options for vegetarians. Little disappointed

I had a great dinner and a fantastic waitress. The food was prepared perfectly. I did walk in without a reservation and sat at the counter top/bar area. I do recommend making a reservation, especially with a larger group. When you make your reservation, they will ask for a credit card.

Poor service, extortion prices! Cheapest 200g steak £60! A very basic Caesar salad £26:95 with minimum ingredients, small amount of chicken Over priced alcohol - not a good experience !

The place is clean and beautiful, it does however reminds me of posh public toilets. We had the rotisserie chicken and wagyu burger but would NOT recommend eating here. The chicken and burger patty were too dry. I had to return the first burger as the bun was burnt. Don't get me wrong, I'm sure the steaks are nice but I won't trust a place that can't make a simple rotisserie chicken and beef burger. Our Asian waiter was attentive and helpful so the service was great.

Couldn't ask for a better steak !! Service was great, we loved it, thanks again !!

Expensive but great taste. Biggest drawback is the small dining space and the cramped atmosphere. I don't really want people constantly walking by next to me.

Personnel très accueillant, il faut juste faire un peu la queue pour manger. Nos plats étaitent très bon, des produits de qualités. Petit bémol le prix nous avons trouver cela excessif. Un demi poulet ( 30 £ ) avec un accompagnement frites ( 8,5 £) et un accompagnement MacNCheese aux truffes (8,5 £) un cocktail Manhattan (15 £) et un coca (4,5 £) attention c'est du 200 ml... Un café (4,90 £) A cela on rajoute la taxe de service à ne pas oublier.

Really overly priced for average food. We had the burger and baby chicken. Both were fairly tasty but not worth the price. However the truffle fries were great. If you require a halal diet, be aware that there is a very limited selection of halal mains, which include the beef burger, baby chicken and the Australian wagyu steak. The service was great, hats off to the staff for their attentiveness and friendliness.

The Grill at Harrods is a sit down option offering grilled meats and steaks. The atmosphere is a little chaotic and hectic with lots of people go in and out the food hall. We made a reservation online and was able to skip the queue. The staff were mixed here. Our main waitress was super friendly and helpful but the staff serving the food were rushed. They would forcefully hand the food to you instead of putting it in the table. There were no explanations of what the different dishes were as well. We had to taste the steaks to see which is which cut.. The food was good though. Chicken was a little dry but the steaks were well cooked. USDA option was the best as expected. Sides average. Decent wine.

Very busy (which is a good sign) great food, fantastic service just a little cramped with the tables

Chicken was burnt, dry and tasteless. They forgot the gravy. Super overpriced not worth it.

A high brow eatery so my standards and expectations go way up accordingly. We came for lunch and we're literally the first people in the place. Still it took 30 minutes to be served So to be honest we had a better tasting perfectly cooked steak at Steak and Co. At half the price. Not to mention I ordered a 350 gm sirloin and 100gm was inedible fat for $67 pounds!! My daughters 250 gm was the same size but was undercooked and raw. To Managements credit they resolved both issues with a smile and apologies. They recooked a new steak for my daughter and brought me another 250gm sirloin. Both this time slightly overcooked but we didn't say anything. When check came without saying anything they discounted the entire check 50%. Wow! Just pumped them up from a 3 star to 4 star. Now I would come back. On a positive note the place is clean looking with a cool vibrant and alive vibe.!

Great place wonderful service dpme the places is high price but as they said you pay for good service,.

Service 5* Ambiance 5* Food 5* Overall 5* Would i come again ? YES

The grilled baby chicken is supper good ,, it goes very well with rice with Zafaran ,, There is nothing special in the wagyu burger 🍔

I just had the best steak in my life. Expensive but worth every pound. The food is just amazing 🤩 the beef, salad, truffle fries and mac cheese 👌🏼 The service also was excellent and welcoming. Strongly recommend 👍🏻

Staff so nice and hostess bang on but if charging these prices how can they have the right too if it’s literally a tiny piece of chicken with lots of bones ? 9 for chips which cost fa and like 150 overall … goideach

Very delicious over the years 😋

Myself and my partner went here after receiving a virgin media experience gift from my partners family. Upon arrival it was clear they viewed us as a couple who couldn't afford to eat there and I heard the phrase " wowcher couple" from a few members of staff when they thought we couldn't hear them. I'm giving 2 stars as the waitor we had was lovely, he was very attentive, explained to us what we could order and what we could trade if we didn't like things off of the set menu, he was very helpful and completely went above what anyone could ask of a waitor, I only wish I had gotten his name so that we could mention him by name. From what we experienced the service was miles above the foood I asked for my steak well done and when I received it, it looked well done. I cut it to take a bite and it was red throughout the middle but the edges were completely burnt, me and my boyfriend despite being the "wowcher couple" regularly enjoy a steak from miller and carter and its always been stunning, for the price on the menu I was shocked, we were not offered any sort of sauce on our steaks so when they arrived it was genuinely a steak on a plate and nothing else. The sides that we ordered were not good, the chips were nice though but everything else felt rushed and like we didn't receive the same quality of food as other customers because it was a virgin media experience day but for us it was a gift so it was hurtful to see that we were treated as much lesser than other customers. I've never left a google review before as I work at a salon that is full of customers who are constantly over critical of small things but I was really disappointed by our experience and was genuinely looking forward to finding a new favourite restaurant that we could look forward to coming back too.

Great food, great staff as they are kind and always ready to serve you, they are always there to make sure you have a great experience. Would definitely recommend.

Please come amazing staff aga is amazing so perfect in every way nothing isn’t issue, very polite and helpful, just amazing lady! We shop regularly at harrods and never had this response from staff

The experience of dining in was nice as diners could see the chefs making the food. The food itself was ok, not the WOW! kind. The prices were the WHAT?! kind though 😅

Ordered prawn cocktail which was tasteless ordered a baby chicken and a steak but didn’t get it althought three different tables were served and they arrive much later than me i was waiting almost an hour and had to cancel the order the waiters responce was wait two minutes, won’t come back again.

The Harrods Rotisserie Grill was a fantastic experience, seeing the chefs cook and prepare your meal right in front of you was fun and the fillet steak I had was simply superb (expensive of course but it is Harrods after all). The truffle chips were honestly the tastiest truffle chips I’ve ever had, and loads of truffle on them so it wasn’t a skimpy garnish as I’ve had in some other restaurants. My friend had the half roast chicken which also looked delicious. First time trying the grill and I can’t wait to go back!

Tried the valentines set meal. Highly recommend the set and impressed with the service! Great family dinner tonight!

Fantastic experience great food and lovely staff 😀 👍👍

Excellent food. Excellent service. Excellent staff.