The Green Room at Ramada Plaza in Belfast

Stayed for 2 nights and had dinner and drinks in the River bar on our last night, the food was delicious and the service from Zach our waiter was fantastic, a very nice young man, with excellent people skills, his recommendations from the menu were excellent too.

Have had a brilliant experience at the Crowne Plaza Belfast hotel. The Staff are all fantastic across the board, but our experience in the Bar Restaurant has been especially positive. The Bar Supervisor, Sean, has been so professional and helpful as are all the staff. Thank you.

Called for lunch . River bar and grill spacious and food excellent. Service from Rachael was first class. Will undoubtedly be back

The Christmas lunch cost 30.00 Strain soup couldn't even taste whT the cream coloured liquid was Turkey slices were processed tasteless wafer thin no texture roast ham was same certainly not Roast of any kind When you go to a hotel you would expect the correct food served not subitute

Nice hotel, large rooms which are contemporary and fit for purpose. Breakfast was good, omelettes fluffy! We had a warm welcome on arrival and the location suited us, albeit out of the city centre

Great hotel situated just outside the city in a leafy green corner of south Belfast. Easy access to the city. Wonderful staff who enjoy looking after you and a good gym on site

0/10.. Food poor. 0/10 check in . 0/10 wait staff at reception. What wait staff?. However a lady and a gentleman worked clean off their feet at reception and the evening do. 2 of the hardest working people i have ever met. Hotel has very poor staffing levels. Aswell as inability to fullfill basic staffing levels.... Now for the coup de grais.... After spending a clean fortune on a complete wedding package. And to go to the residents bar to be told, oh we close at 2am... Asking then to speak to duty manager. To be confronted by a lad barely out of nappies ans arrogantly and smugly told. Wether guests or not, closing 2 am and tough!!!.. Arrogant, smug and unprofessional!!!... I will ensure this is shared far and wide.. I will never again cross these doors. After what was spent.. No!!. Management very poor.. Staff very poor Clenliness 0/10. Best part of hotel is check out.. DO NOT ATTEND OR BOOK FOR ANYTHING!!!!!!

This is my second visit to the Crowne Plaza Belfast, I would not use any other hotel now, the staff are wonderful, most of the now recognise myself and know what I order at the bar, which is really nice. Gemma works between reception and the restaurant and always makes time to welcome you, Gemma is a great communicator and is so polite, she does everything to make your stay welcoming and enjoyable, I look forward to returning on the 7th of November, I'm normally over every two weeks and this is the hotel I will continually be using, well done to the staff for making my stay a wonderful week. The hotel is clean and well presented, rooms are big and fresh, if you wish a wonderful experience, please stay at the Crowne plaza

The Green Room Restaurant at the Crowne Plaza is a very attractive venue with a nice atmosphere, and lovely food. The breakfast is buffet style, but eggs to order can also be included. They have potato bread, black pudding, and some other Irish offerings as well. There is also a continental breakfast option at a slightly cheaper price. Dinner offering on non-Spice Club nights is typical of hotel in house restaurants. I had fish and chips on night and found the portions very generous for the price. the fish was well cooked, and the batter golden. We found the dessert menu a nice change with some nice options like ferrero rocher cheesecake. All in all, this is one of the nicest hotel restaurants I have dinned in.

Great hotel, lovely food great setting and decor. Had do not disturb on my door and the house keeping staff outside my room were shouting and very loud well on a meeting. Great room, lovely bathroom. Good snacks in the fridge and room. But the hot chocolate obviously hadn’t been changed in a while and there was dust. Some serving staff were very slow to come to the table. A shame as the meals were lovely.

We decided to book the Green Room restaurant as we were staying in the Crowne Plaza hotel, restaurant atmosphere was tranquil and very inviting we were made to feel very special by the most lovely staff. Matthew was very attentive not to mention the other male and female staff who also served us..sorry never caught their names! We tried the Indian menu which was outstanding 👌. We'll done to everyone for ensuring we had the most enjoyable experience 5 star service and food. Well done to the chefs. We were staying as part of a business trip. We will definitely eat here again.

The Green Room is the restaurant on the first floor of Crowne Plaza (aka Ramada Inn in its previous incarnation). A rather surprising observation is that they insist you make a reservation but by the non-existent pressure on tables, at least when I visited, it may be a ruse to increase its sense of self-worth! It has an open kitchen, well within view. The unsmiling waiting staff rush briskly about and the food, when it is finally served, is well presented and tasty. Yes, that implies that there’s a very long wait before the rather pricey food arrives at the table.

Family meal with 2 girls. It was delicious, fresh, great flavours and choice.good portions and well presented. Not rushed and a relaxed atmosphere. Special mention to the staff Rio and Sarah who served us, they were fantastic with our girls, engaging, friendly and went the extra mile. Would highly recommend!

During our stay in the Crowne Plaza we dined in the Green Room. Food was excellent and everyone enjoyed their meal here. Good value for money too.

Had a wonderful evening at the Crown plaza, one of the waitress giita made us feel welcomed. She was very helpful of helping us decide on the menu and suggesting what is the popular dishes in the restaurant

Took my family to the Carvery in the Green Room and we had a fantastic time. We were lucky enough to have Paulina look after us for the afternoon. She was so attentive to us and was always so polite and great with the whole group of us. The food of course was brilliant but the service was impeccable and we all hope to see Paulina again when we go back, she made our day.

We went for Christmas dinner yesterday to the carvery for the 3pm sitting. Firstly the room was unnecessarily brightly lit on a par with a large branch of Boots the chemist/solarium. We were shown our seats which were very close to the dessert table and no one took a drinks order or explained anything so we just sat looking around the enormous room and central dessert station inches from us and adjacent starter station until we saw what other people were doing. It was then we had the unfortunate experience of watching people pick and poke at the desserts, not use tongs or serving utensils and one woman put a large splash of cream on her plate, stuck her finger in it, licked it and decided to return half of it to the cream bowl. Others sniffed at the fruit coulis and sauce jugs, bringing them close to their noses and sharing this culinary skill with their relatives whilst screwing up their faces. I was going to tell a member of staff but at this point so many people had stuck fingers and noses into the desserts I felt there was no point. That ship of hygiene had sailed. My daughter is phobic about hygiene and refused to eat apart from 2 items at the the main carvery. I couldn’t say I blamed her. At this point I knew I had perhaps misjudged my Christmas dinner location. Every time I stood up from the table someone just pushed into me and it was the same at the carvery tables. The starter table was massacred, the poor salmon looked like they’d been abused and people were diving into the bread roll basket, leaving the tongs redundant. Some folk seemed fond of examining the items and then putting them back. Normally including a sniff of the bread for some reason. Soup was splashed up the tablecloth adjacent to us and being a brownish vegetable broth it didn’t exactly whet my appetite, diagonally splattered in front of my line of vision like vomit. It would have helped if a member of staff had been on these tables. I did not feel like eating a starter or a desert. I tried to pick something further away but alas it made me feel a bit sick as I couldn’t help but wonder how many peoples fingers or noses had been in it. The main course was served by staff at a different side of the room and apart from a messy gravy and sauce situation it was perfectly fine and serving staff friendly and pleasant. I decided to try and get coffee and eventually managed to get a waitress who brought back the weakest coffee known to mankind and I wondered if I’d ordered tea by mistake. I took two sips and decided to cut my losses and go home, it definitely wasn’t going to get any better. This entire Christmas experience had lasted an hour. It could have lasted 30mins but I suppose I couldn’t admit I’d got it so wrong and thus dragged it out and my daughter was ripping angry with me. On my way out I saw many people had plates of food with tinfoil over, some folk had thought ahead and brought large polystyrene dishes (like from the chipper) which they were filling with food to take away. Others decided to take their centre pieces and some even took any other people’s centre pieces, walking out, laden with plates, dishes and festive floristry. A true sight to behold, This hour of hell cost the guts of £300 A bit of an expensive mistake. There was plenty of food, plenty of staff and the hotel cannot be held responsible for the lack of manners of their customers but there should have been more monitoring of the health and safety aspect and to the customers who would have liked a drink, some guidance and the table was far too close to the desert table for comfort.

My rubbery king prawn masala tasted the same as my companion’s rogan josh. Sauce from a jar? No subtle ty. Well not be back. It cost £51 as well so felt ripped off

Un obsequio regular para mí, mi esposa y otros familiares ocasionales para el tallista un domingo. Lo mejor es la calidad de la comida y las opciones a un precio fácilmente accesible. Personal muy atento siempre dispuesto a ayudar con una sonrisa y cortés en todo momento. Vale la pena una visita para todas las edades, los niños son bienvenidos. El hombre principal de Río se asegurará de que tengas una gran experiencia.

P[easant restaurant in hotel with good quality food and service. Staff very helpful with information on menu

Me alojé en el hotel durante la noche y después de leer las críticas del restaurante decidí probarlo.

Fantástica comida de 5 estrellas con un maravilloso servicio. ¡La comida era una mezcla de la cocina india y la tradicional mezcla y combinación! Fue fabuloso. Maggie nuestra camarera era de primera clase, una mujer encantadora siempre con una sonrisa. Ella nos dio mucha información local que fue muy apreciada. . . . ideas de golf, etc. Todo el personal fue muy profesional y amable. ???

we enjoyed dinner here the other night. We treated ourselves to the steak meal. 2 steaks and a bottle of wine for £55. It was very good and well worth choosing. The opportunity to order a good Indian meal is a bonus. Keep it up.

Aunque es un hotel de 4 estrellas, definitivamente fue un servicio de 5 estrellas en The Green Room, una decoración encantadora, un ambiente relajante y una cocina increíble. El personal era amable, profesional y atento, especialmente Louise, que siempre estaba dispuesta a brindarnos ayuda con nuestros requisitos especiales, hizo todo lo posible para asegurarse de que estuviéramos extremadamente cómodos y buscados para nada.

We stayed in room 214 on the 3rd/4th off feb. The workers started drilling the walls at 8am. When I told the manager she decided to talk while I was eating my breakfast. Great general staff but I would advise to pass on this 1

Viajo de Cornwall a Belfast semanalmente y siempre me alojo en el Crowne Plaza. Cada. Por la noche hago una visita a la sala verde para una comida. El personal es siempre muy amable y nada es demasiado molesto. El ambiente es agradable y es un ambiente cómodo. La comida nunca decepciona y las porciones son lo suficientemente generosas como para que no te sientas mal por comer o querer más por ser tan pequeño. Un verdadero placer escuchar aquí y lo recomendaría todo el día. El mayor esfuerzo de Rio y su equipo aquí, sigan el buen trabajo

El servicio en este restaurante es excepcionalmente bueno. Atentos y muy educados en todo.

La comida es fantástica y el servicio recibido de Río y el equipo es excelente.

Food was fantastic and the service was excellent from start to finish, the staff were very attentive and nothing was too much trouble.

Reservamos la sección privada en la habitación verde para mi comunión hijas, teníamos el menú de carvery, la comida era inmensa, teníamos 21 sentados y cada persona disfrutó cada plato, la comida era perfecta, el personal era genial, tenía el placer de tratar con un miembro del personal (hombre con el pelo rojo) lo siento por la descripción, ya que nunca capté su nombre en 12. 05. 18, asistió a todas las necesidades ya que teníamos algunos pequeños niños exigentes, nada era un problema para él y hacía que toda la compañía se sintiera cómoda, gracias por hacer que un día especial para mi hija sea un especial extra grande, el personal es un crédito para su empresa, no podían hacer lo suficiente, gracias de nuevo

Out for my wife's birthday and we had a great meal with Rio especially looking after us and making sure we had everything we needed. Recommended

Well done Maggie.............We had a great lunch today in The Green Room at The Crowne Plaza Shaws Bridge. The food was fantastic and the service was excellent from start to finish, the staff were very attentive and nothing was too much trouble. Well done again

Went out with friends for a meal in the restaurant. The setting was relaxing with very attentive staff that catered for all our requests. A staff named Rio ensured that we were well looked after and contributed to a lovely visit. The food was well presented and enjoyable. Would recommend and will definitely visit again.

Had a very enjoyable Birthday Celebration at the Sunday Carvery. Service and choice of menu excellent. We had an area to ourselves which was great. We have been here on several occasions and although on Sunday there was a Wedding Fair there was plenty of staff in the Carvery. Surroundings pleasant and presentation of food could not have been better. We can certainly recommend here and we are looking forward to our next celebration!

Visited on Sunday 11th Feb and despite being very busy with 2 big birthday party’s service and food very good. We were well looked after by Maggie our waitress.

We had Christmas Lunch here yesterday and we were so very disappointed, the food was not at all as the brochure described, it was like a busy canteen, the service was terrible, a lot of young waiters with no proper supervision, and there was absolutely no Christmas feeling. The cost of this disaster was £95 per person, There was absolutely no finesse in the food service, I had the brie which was ok but cold in the centre, the roast beef was badly cut thick slices of an over cooked sirloin roast, Yorkshire pudding was hard etc, etc. My husband had the turkey which was very dry he did not enjoy it at all. Our Christmas day was ruined and when we told the manager he offered us a drink and suggested he would be speaking to the supervisors today. When my brother-in-law spoke to the same man he said it was nothing to do with him he was in charge of the buffet? Many other tables in the restaurant complained I heard a lady say they had been there since 1.30 and at 4o,clock they had not had there main course. disaster.

La habitación verde es un restaurante favorito para los miembros de la familia así que fuimos allí a su recomendación para una reunión familiar. El servicio, dirigido por Rio, era excelente y la comida era nada de excepcional.

Estuvimos cenando y todo lo que pedimos era muy normalito. Pedí una ensalada "summer"de entrante y un plato de pescado de segundo y no me entusiasmó ninguno de los dos. La carta es muy escasa.

Mi esposo y yo viajamos a través de Irlanda desde Australia y pasamos 2 noches en el Crowne Plaza Belfast. Comimos en la Habitación Verde" Spice Club" las dos noches. El ambiente es genial, el personal atento y una mención particular sobre Rio, él fue un anfitrión fantástico. La comida era fantástica, con una amplia variedad para elegir, mi marido disfrutó el Cordero Rogan Josh tanto que tenía en ambas ocasiones, tuve una comida inglesa de chuletas de cordero a la parrilla la primera noche y fue genial, la segunda noche tuve cocina india y también fue fantástico. . . Os recomiendo encarecidamente que os traslado a ver Rio y su gran equipo por una comida fantástica. Julie y Greg

Nos alojamos en el hotel, que fue excelente, pero visitamos el restaurante currys y tenía las opciones. Popadom presentada con media, un entrante en 6 libras, sheikh kebabs que de hecho eran tres pequeñas piezas de cruda Kebab que podías comprar en el supermercado 10...

Visitamos porque no se molestaba en dejar el hotel, y estamos contentos de haberlo hecho. Mi esposa eligió Inglés y yo opté por India y ambos quedamos sorprendidos y felices en la calidad y el sabor. El personal era atento, sin ser molesto. La elección...

Almuerzo hoy fabulosa en el Ramada Plaza. Louise fue un placer, nada era demasiado. Gran día en familia

La calificación es para la comida y el servicio fueron excelentes, un entorno agradable. No hay mucho ambiente en el sentido de no tomar aunque esta lejos del personal excelente y comida de calidad. Volveremos.

Este restaurante siempre nos ha proporcionado con comida muy buena. Tiene un menú de doble India y 'normal'. Cada plato que he tenido, me hubiera de nuevo y el personal ha sido siempre muy atento. Recomendaría este restaurante muy altamente.

Al principio nos impresionó visualmente, pero la comida no era muy buena. Arranque del ala de pollo barbacoa estaban muy fríos y tenía que ser enviado de vuelta. Platos principales fueron una decepción, hamburguesa de pollo cajún marido estaba seco y relativamente soso y mi albóndiga rigatoni era ligeramente más preparado. Además, pasta suficiente en el plato para dos personas! ! ! El personal era extremadamente servicial y atento pero el precio y la comida eran un poco decepcionantes. El desayuno la mañana siguiente redimido el restaurante pero no ir demasiado mal con un autoservicio de desayuno irlandés completo.

I met a friend here for coffee and a light lunch. We both opted for latte and the soup of the day - potato and leek - with a bread roll.The soup was delicious, the latte was great, but the roll was a bit on the small side. Overall though, very pleasant atmosphere and really good service.

I was staying at the Ramada hotel this restaurant is located within.It was set out to a high standard of decor.I was given a doubled sided menu, one with traditional dishes and the other with Indian dishes. I was there on a dinner, bed and breakfast basis so had a three course evening meal included.It was nice to be able to mix and match courses from the two menus.I had some good dishes for each course which were tasty and well presented.This is quite on the steep price side for an indian as £16 for a bowl of curry that doesn't include rice or naan is too much.I had a quality meal in a nice setting. The staff were attentive and friendly.

Just squeezing in at >£20 for an excellent carvery. I don't think you could take a chance of not booking as it's so popular - anyway, I booked less than an hour ahead and was amazed to be greeted by my name as they recognised my voice. Pace yourself to get the best from this carvery. No complaints at all.

I called in to the Green Room for a lunch with my son. We only wanted something quick as time was limited and were delighted with the choice on offer. We both plumped for the open prawn and smoked salmon sandwich, which also came with a plump and juicy filo wrapped langostine tail, and a delicious marie rose sauce. The piece of smoked salmon was thick and generous, and all served on a slice of wheaten bread. Delicious.There were other offerings available and it won't be long before I visit again.

We have been regular visitors to the Sunday Carvery for a couple of years now, and we have always been delighted with the standard of food and quality of service. We also have a toddler who when we visited last time was treated to balloon models and face painting, a really unexpected extra! He also loved the gift from Santa at Christmas time.Jamal and his team are always so pleasant, friendly and welcoming, it makes eating out with a little one (stressful at the best of times) a pleasurable experience!Plenty of choice and options across courses - credit must also go to the wonderful chefs. Highly recommended for Sunday lunch!

The Sunday Carvery has become a pre-Christmas tradition for my wife and I. This year, we had our ten-month-old daughter for company. Dining with a baby presents quite a few challenges. As usual, the food at the Ramada is of a very high standard. Because it's a carvery, there is no waiting about, plus parents can take turns to get food while the other is looking after junior. But it's the staff who really made the experience stand out. They were accommodating and attentive, while always being professional - a real credit to the establishment.A fantastic experience all-round, and highly recommended for other parents of young children, or families looking for a restaurant which will cater for everyone. Few restaurants from our couple days have been such a hit with the baby.

I visited the sunday carvery with a group of 20 people to celebrate my mother's 70th birthday. The service was exceptional from the minute we arrived to the minute we left. We had a guest with special dietary needs who received 1st class attention, nothing was too much to do. The staff were polite & attentive. The children were also really impressed with the visit by Santa, face painting, and balloon making.Jamal & his team went out of their way to make this special day extra special.

Came for a festive carvery with work friends. The staff where exceptional, Jamal in particular was very welcoming and Chloe looked after us all well. Great atmosphere and the food was excellent. Over all it was a really enjoyable day. We will most certainly be back!

Dining at the Green Room in the Ramada Plaza Belfast on a weekly basis is an experience of luxury and quality. Jamal the Restaurant Manager ensures the dining experience is tailored to the customer and his staff are attentive and professional. The customer is made to feel welcome and attention to detail from the table setting to the perfectly cooked food is first class. Jamal oversees every detail and perfection is reached every week. This is a prime location to dine and the selection of food and deserts is wonderful. The experience for the visitor that Jamal and his staff create is a credit to the Ramada Hotel.From Ian and Nicola Jess

Went to the Ramada today for the Sunday Carvery. Excellent value at 19.99 a head. There was an excellent selection of hot and cold starters available and the potato and leek soup of the day was lovely. Choice of three meats today beef ham and turkey unlike many N Ireland carvery s the beef was cooked to perfection rather than cooked to death.The sweet selection was extensive with a particularly good ice cream station for the carpet commandos.The best part of the meal was the service by the very friendly staff every member of the team was cheerful and friendly and went out of their way to chat with the customers. I will be back and will recommend to my friends and family.

Visited today for the carvery and was very dissapointed starters not very good selection mostly salad and the dinner was not very warm dessert was nice not much to choose from woulndnt visit again

We recently had an overnight stay at the Ramada Plaza and decided to eat in the Green Room. From making the booking in the restaurant at 4pm for dinner at 7pm, until we finished our meal the staff were wonderful as was the restaurant manager. They seemed genuinely pleased that we were staying in the hotel to eat. We availed of the £55 meal deal which included a very nice Shiraz. Our two courses were very good, both chicken dishes. The jewel in the crown was the saffron monkfish which my husband ordered. We are definitely returning to try the Indian menu again.

Excellent food and service in a lovely split level setting which despite being quite large, still feels intimate.

We all had a brilliant meal and superb hospitality in The Green Room from Jamal and his staff. It was a special celebration day for my brother Alan and it was a day to remember. Food being a buffet was excellent and a great amount of choice. The staff really made you feel at home and they were brilliant with the kids. We would definitely recommend this restaurant to anyone visiting. A11111111!venue.

Fantastic selection on all course , both for adults and children , service very good especially mark Murray couldn't do enough ! A great afternoon enjoyed by all

We were a large party, 8 adults and 11 children, Jamal and Isaac warmly welcomed us and took great care of us all, especially the children..happy children means everyone can enjoy their meal! This carvery is not your normal carvery - food was fresh, very tasty and of high quality. We will definitely be returning.

We've been to the green room before for carvary and been pleased enough but our recent experience when booking put us off for life. As a family of five with 3 young children its not always easy to find somewhere to eat out where u don't feela burden and the green room made us feel like second class citizens.we rang up to make a reservation for the green room in ramada , when my reservation was being taken It was at first welcoming before suddenly being told there was no room when I told them the ratio of kids to adults. My husband rang bk out of interest and changed the ratio but same number of people and suddenly they had space, possibly because they thought there were more people paying full price as opposed to kids rate, I'll never be back , talk about being made feel unwelcome. But at least this led us to la mon :)

I had visited the bar late 2014 with a friend for lunch on a saturday afternoon which was disappointing . My friend and i decided to try the bar again on saturday past . We were given menus on arrival , ordered a drink and our meals both arrived quick enough however we continued to sit for a considerable time after we had clearly finished eating. When the plates were finally cleared we ordered tea and coffee , these arrived and that was the last any waiting staff came near us. The panini i ordered had burnt melted cheese on the bottom , in my opinion there was more than just the cheese from my lunch attached to it possibly the panini machine needs wiped more. Also polished cutlery would be nice.The service we received on our first visit was exactly the same as saturday past and on both occasions the bar was not busy other than staff standing chatting.

We had our New Years Eve meal here and it was the best hotel food I have tasted in a long time. We followed up with their Sunday carvery and it was terrific. Fantastic variety of starters and needless to say we gorged ourselves. Impossible to sample all in one sitting, so we will be back. Staff very friendly and helpful, especially the Manager Jamal.

We attended the Green Room for Christmas Day lunch today. The food was superb (couldn't be faulted)and the staff all very friendly. This was our first time at the restaurant and will most definitely be back again. Full marks to all involved in making our day a memorable one. Thank you from the Smyth Family.

My family party has visited the Green Room several times this year, each time we find the food excellent, the staff lovely, the manager charming and the ambience relaxing. A good menu, Green Room choices are more British and European in style and the Spice Club Indian Menu is a treat too , with authentic dishes prepared by Indian chefs too......This is set on the 1st floor of the very smart modern Ramada Plaza at Shaws Bridge in Belfasts leafy outer suburbs,in summer this area near the river Lagan has many Beautiful walks nearby and the Green Room will be a smart and impressive choice for your meal.Totally recommended.They even have a lovely centre piece seated area for groups seeking a degree of privacy but still enjoys the location of being in the centre of the restaurant secreted by a circular hanging indian style beaded curtain, unusual and charming indeed, a suitable spot for an Indian Belly Dancer if you know one.....Lol....

My husband and I got married on the 3rd September 2014, we had a small intimate wedding with only 14 guests. 6 weeks before we were due to get married our reception venue closed down without telling us and we quickly had to find somewhere else. The Green Room Restaurant has a small section with a curtain to close it off to the rest of the restaurant, we used this area. We were allowed to come the night before to dress the room and make final arrangements for wine / Prosecco. When we arrived after our ceremony, we were truly amazed! The staff had made additional changes and added extra little decorations, all the candles were lit and the room looked stunning. Our table of 16 was given the option of two set menus (one indian and one normal menu) – the food was fantastic. All dishes came out at the same time, and everything looked, smelled and tasted delicious!! The service was absolutely impeccable, from the table being set up to the taking of orders. The staff were discreet and not intrusive, only coming into the room when they were needed. It was everything we wanted and more!We cannot thank the restaurant enough for the service and quality of the meal. Each of the 14 guests have commented on how delicious and special the meal was! We look forward to returning for dinner!

Was over at the Ramada last night with my family. There was 11 off us and was so impressed with the bar manager Wallace who pulled out all the stops with the table setting and the friendless of his staff. We where waiter on my a young man named Michael who was very attentive to all of our needs and made sure that we had a very memorable evening.

On a family holiday in Belfast for the first time. We're booked in for 7 nights. Ate at The Green for the first time. I think its a great idea combining Indian and European food in the same restaurant as it ensures that it can cater to all palettes.My daughter ordered the Grilled Chicken which she absolutely loved (she is a fussy 14 year old, this is indeed a miracle!). My Mum ordered the Caribbean Chicken (slightly small chicken portion but taste good). I ordered the chef special Monkfish Malabar and I wasnt disappointed! My compliment to the chef. Fish was melt in the mouth and the curry sauce was just divine. It didn't overpower the the delicate fish yet still gives a good balanced curry flavour.I definitely recommend it!

Great restaurant, superb and plentiful food and very friendly staff. Staff went out of their way to cater for a couple of us that are gluten and dairy intolerant. The breakfast buffet is great - plenty of choice and piping hot. Equally the food downstairs in the Suburbia bar is great. Again very friendly and attentive staff. The restaurant is airy and spacious.

once we had been showed to are table from start to finish we were there for two hours thirty mins .we had to ask for are order to be taken after sitting for twenty mins the starter arrived so time later again had to wait some time for main course my partner had lamb I had chicken both of witch were under cooked very oily and the veg over cooked and very oily. we had to wait twenty mins to be told are desert would be with us shortly witch was an other fifteen. would not recommend as it wasn't even busy

Stayed in the hotel for two days, ate in the Green room the second night, I had the sea bass, my husband had a steak, very impressed! Service from Jamal and team was perfect, very friendly, and would definitely would return. My friends have been to the carvery before and they too have had a great experience. Will be back!

Have been here several times for the carvery on Sunday's and can honestly say the food selection is of a high standard and quality. Service is friendly and efficient. However, on Saturday 22nd March we called in for lunch and went into the Bar & Grill called Suburbia within the hotel. This was a pleasure - the food and the atmosphere was excellent, especially Samantha who was our server. She was very chatty and witty as well as being professional and fully informed about the menu choices. It is clear she works very hard and is enthusiastic about her job and this shows. Thank you Samantha for a pleasant time over lunch.

I've been here on a number of occasions for both a la carte and Sunday carvery and have never found it to be anything but great. The service is amazing, great facilities, friendly for kids and overall brilliant. Would a visit.

We went yesterday afternoon to the carvery. It cost £19 each and our child was free. It has a nice atmosphere and the staff were lovely and helpful. I found the food to be good for a carvery but we ordered a coke and diet coke and they were both flat but no big deal. The duck starter was my favourite and the gammon was lovely and succulent. The roasties could have been cooked more but I am just being fussy lol.Looking forward to going back again.

The Green Room carvery isn't bad but it's overpriced at £19 per head when there are much better options in Belfast for a couple of pounds more.The atmosphere wasn't anything to write home about and they were piping very loud panpipes music at us.The meat was fatty and cut much too thickly. Plenty of starters and dessert options but all pretty average.

Ate here during a stay at the Ramada at breakfast and in the evening. The breakfast is similar to other hotels of a similar rating. Nothing to shout about but well cooked and with fair amount of choice. The restaurant provides both British and Indian food but after tasting the Korma on the first night I decided to stay with the Indian menu and have the Butter Chicken on the second night. Some of the best tasting curries I have had, very recommended. The staff are also very friendly and polite and overall I would say you could do worse if you are staying in the hotel...especially as it is miles away from another restaurant.

I have been to the Sunday carvery several times but my last visit will be just that, my last. We booked for 3 as they state carvery is on till 3.30. Well only meet on the carvery was beef kept going up and asking if any turkey was coming out and was told they had a chicken coming out, which never appeared. I had to call staff several times to clear the plates. The pots and veg were just warm or just about. Won't be recommending them to anyone

Again great value for money. Although the price has increased since our last visit and is now £19.99 per adult it is still great value.Starters excellent ..Poached salmon , prawns, ribs. various salads. Mains this time was Beef, Gammon and Turkey all with the various trimmings,delicious veg. Deserts are always a little disappointing although this time there were profiteros and strawberry flan but both went quickly and not replaced. Note to Ramada I like jelly and ice cream but would have preferred strawberry flan. Wine by the glass was poor. Nevertheless excellent value for money. You do need to book

A meal at 'The Green Room ' provided good portions and tasty food. The Ceasar Salad starter was like a main course in itself. I had the sirloin steak and found it to be a little tough. If I had been provided with a steak knife it may have been easier to cut. My companion had a salad to start followed by sea bass which she enjoyed. We plan to return and have a meal from the indian menu next time.

We went as a small family group for the Sunday Carvery. I find it very hard to believe how places like this remain busy and open. It was like a very odd throwback to the early 1980s. It made me think if The Skandia( once the only restaurant in Belfast city centre)These days you can walk into any tesco and buy a bag of mixed salad, a half decent rib of beef and an aunt Bessie Yorkshire pud; and you should because it will taste an awful lot better than what I was served at the Green Room.There are simply no excuses for unseasoned food served canteen style: being bullied and embarrassed by an annoying Santa Clause, being tortured relentlessly by children running wild with their faces painted and waiting 20 minutes for a jug of water.The staff brought no less than 3 catering size jugs of (instant) coffee after our meal for 6 people. Why? I have NO idea. We'd ordered tea.Dire.

Was at the green room last Friday with friends. Great service, especially from Imran. Good food friendly atmosphere, reasonably priced, will return soon.

The quality of the food at the The Green Room was excellent, the T-Bone Steak was cooked to perfection, as was the veg and potatoes.

Booked at last minute for 2 adults, staff were very helpful. We were shown to out table on arrival,and drink orders taken. We were then shown where to get our starters to help ourselves, all food was beautiful. The service was outstanding the table was cleared after each course and staff remained very pleasant throughout the visit. Would definitely recommend for visit.

We had paninis, once slice of ham, one bitof chicken, and microwaved, pure garbage. Service was poor, was asked if I wanted my second drink in the same glass

My wife recently celebrated a special birthday with our family of all ages from 3 - 71. all of us ate well with such a variety of choice to suit any palate. Coupled with value for money in lovely rooms what more can you wish for to celebrate a special occasion

Food was fantastic and would recommend to anyone who is looking!

The food was divine, better than ANYWHERE I've ever been. Copious amounts menat we shared a main course of the second night. Going to try recreating their special curry over the weekend, unless they'd like to send a recipe over? The fusion of the two restaurants works so well, as I had smoked salmon and crab roulade followed by curry, pilau rice, nan bread and poppadoms, finished with an autumn berry sundae and a cheeseboard. FABULOUS!!!!!!

Staying in the hotel so went twice so experienced the Indian and a la carte menus. Indian was tasty though overpriced - a la carte was beauiful food, hot, tasty and good value. Service was attentive, friendly and caring; surroundings pleasant and spacious. Basic wine list is not special and overpriced for what it is. We enjoyed both meals and the ambiance. Would not hesitate to go back here or to the hotel.

We had a 3-course family lunch for 12 people in the Green Room at the Ramada Plaza on 21st May 2011 to celebrate my daughter's first communion. From the moment we were seated at our table the service was second to none.The head waiter took our orders very efficiently, and was easily able to accommodate a few deviations from the offerings on the set menu. The staff were courteous and attentive. They brought our food promptly, allowed us plrenty of time to enjoy our food, and cleared away again afterwards with the minimum of fuss. Everyone in our party agreed that the meal was delicious, and that they would unreservedly recommend the Green Room restaurant to others.

Have eaten here with friends, colleagues and just the two of us over the last few months. I love Indian food, but it was to great to have a choice of both Indian and local cuisine as it enabled friends to choose. Staff are friendly, attentive, and professional. Wine can be bought at less than extortionate prices. Indian food is for sharing. Great for parking, good ambience and nice to be "out of town". Walks possible at Shaw's bridge before or afterwards.

Me and my husband decided to treat ourselves to the champagne spectacular for our anniversary and it is something that we would do again.From the moment we checked in to the moment we checked out we could not fault the service. We had apologies for the champagne not being in our room when we arrived but as this was something we were not expecting it didnt bother us. It arrived not long after we checked in.We found the room to be more than we expected, very spacious and exceptionly clean.We made our way to the Green Room for dinner were the service was very personel as we felt everyone went out their way to make us feel welcome and looked after, on numerous occassions we were asked if everything was okay. The food was exceptional except for the chips which were a let down as they were frozen and not a great taste compared to the rest of the meal. We would recommend the Green Room to friends and family and which we have already done.Breakfast the next morning was lovely with a wide variety to choose from. The staff yet again were exceptionaly and made sure we were looked after.We will be looking to book again in the future.

We visited the Ramada Plaza in Belfast on 19 February for a nights stay as part of the Champagne Spectacular package. What a joke. We booked it on the Friday night which was a bit last minute, but we booked through their own website and when we got there there was no record of our booking. The man at reception wasn't very apologetic, but he booked us in anyway. We got to our room, which was adequate (bathroom not exactly clean, but ok) and went for our meal at 7:30pm. The Green Room restaurant is decorated beautifully but wasn't exactly packed to the rafters when we arrived, yet everyone seemed angered by poor service. We ordered our three courses when we arrived and an hour later, received our soup. In that hour, we witnessed people receiving under-cooked meat, being treated like dirt by waiters and seeing the restaurant manager standing ignoring the problems all around her, not once coming to those annoyed by their wait to apologise. I ordered the chicken, which stated that it came with veg- it didn't. It was not a very large meal, quite the contrary, and my husband ordered steak and chips- he received 8 chips and a piece of steak smaller than my hand. When I questioned if I was getting any veg, I was told "you have chips you can share". EIGHT CHIPS. I was really disappointed, considering the Ramada is meant to be a 4 star hotel- the waiters were so rude and unphased by the angry customers; one customer was complaining to a waiter and a more senior waiter came up behind him and said "just take the order" and walked off. They laughed at the time delays with customers and took forever to take orders.Apparently one of the chefs walked out and that was why the service was bad, but I doubt that was the only reason. We were told by one of the waitresses that she would arrange for our champagne to be delivered to our room as we had not received it on arrival, but this was not done either and we had to go to reception and ask for it. They delivered it to our room a half an hour later. Overall, it was a disaster. Bad attitudes, poor service, inadequate food... customer service is dead in this hotel and I doubt we would go back.

I booked the "Champagne Spectacular" offer as a mid week romantic treat for my partner which consisted of an overnight stay in the hotel with a 3 course meal including Champagne. Check in was pleasant & speedy & the room was exceptionally well presented & clean.We quick changed and went to "The Green Room" restaurant for our "Champagne Spectacular" 3 course dinner. We were shown to our table where the said Champagne was waiting. No one offered to open the bottle & pour a glass for us. After waiting for 10 minutes we decided we should maybe do it ourselves while waiting for our order to be taken.After 15 mins our order was eventually taken and our subsequent courses came 40-45 mins apart. I had to repeatedly ask staff to check on our order but to no avail. After 4 times asking & 45 mins our desserts finally arrived, by which time the romantic mood had more than worn off.There were several staff on the dining room floor with none actually doing very much. The inattentive service in the restaurant really took away from the good food & also from the Hotel stay as an overall experience.It's such a pity that the service staff ruined the experience as the food was very good For something titled a "Champagne Spectacular" it certainly was not

Food like in a cheap cafeteria (from frozen veges and presentation brrrrrr) and service at the same level. Would never go back.

The Green Room Restaurant at the Ramada Plaza Hotel, Shaw's Bridge, Co Antrim is quite simply superb in terms of ambience, the outstanding quality of food on the comprehensive menu and the prompt and highly professional service provided by staff. Executive head chef Graham Burns has created an innovative men using the best that's available from Northern Ireland suppliers. Among the local and richly flavoured ingredients that have been lovingly crafted by Burns at his team are dry aged steak from Kettyle Foods in Co Fermanagh, Venison from Finnebrogue in Co Down, seasonal vegetables from Helen's Bay Organic Farm, also in Co Down, and salmon from Glenarm in Co Antrim. A particular highlight is the Fivemiletown Cheese Board that uses Brie, Creamy Cheddar, Goat's Cheese, a Blue Brie and the unique Green Room Signature Cheese also from Fivemiletown - a wonderfully flavoured Smoked Goat's Cheese.Overall, We found The Green Room a marvellous fine dining experience and have no hesitation in recommending to everyone who enjoys good, lovingly cooked and beautifully presented food.