GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.5

Based on 732 opinions finded in 1 websites

site_photo4

Nº 59 in 335 in Fylde

CUSTOMERS TALK ABOUT DISHES WITH..beautiful
Score
OpinionsNoteGoogle7324.5

comment_iconOpinions

Excellent hotel been going for years and never disappointed

site_logo

William Howson . 2025-03-21

MORE AT Google

We have stayed at The Grand on numerous occasions over the years and always thoroughly enjoyed our visits. This is a very well run hotel offering excellent rooms, a first class restaurant, great leisure facilities and outstanding staff. We can't recommend it enough.

site_logo

Colin @ cmk . 2025-03-20

MORE AT Google

Very nice. Midweek stay. The place is excellent.

site_logo

Thomas Wolstenholme . 2025-03-11

MORE AT Google

Great hotel, lovely rooms and facilities. Fabulous location. Staff extremely friendly and helpful need a little more polish to bring the hotel to 5 stars

site_logo

Jane Wilson . 2025-03-11

MORE AT Google

The Granr certainly lives up to its name. Everything about it is top level. Cafe Gradn serves a varied menu and is always great. Breakfasts are terriffic. The team at the Grand are friendly and courteous and nothing is too much trouble. The surroundings are sumptious with the best vista around. Cant wait to go again.

site_logo

Susan Holden . 2025-03-09

MORE AT Google

I wanted to write a fair, balanced and honest review. On arrival we were greeted beautifully and looking forward to our little half term break. At dinner and breakfast the waiter barked at us. We reported this and the following day he couldn't have been nicer! Same waiter was also rude to my elderly mum on a previous visit. I was told it is not personal and I have no doubt it is not personal but again a smile and manners cost nothing. Big thank you to Navi a female waitress who was courteous and kind and made a fuss of the little one which she loved! Poles apart. The rooms were OK we were in the annex but the heater in one room would not come on and both made whirring noises throughout the night.i understand old building refurbishment etc but did not reflect the price paid. Wine is expensive 36 pound per bottle but we understood this. We sat by the kitchen and the only time we saw fresh food being made was breakfast which was amazing! We saw much of the dimner pre packed pre steamed very factory like. The chefs at breakfast also very friendly and made breakfast special for the little one. The burger wasn't my cup of tea drowned in sauce but that's a taste issue. However chef did a plain one especially for the little one which she enjoyed. The pool and spa area were gorgeous and staff super welcoming. On the second night there was a strong sense of cigarettes and weed which was seeping into my room. The noise of people's TV could be heard throughout the night. The front of annex great space especially if travelling with a child we were able to have nice family time and not disturb anyone. We asked at the reception if we could drop our key card off in the drop box to which we were given a lovely farewell and thought nothing about it. When we returned home we had a phone call from Barbara who informed us we had not paid for our dinner. And not checked out! We had booked a dinner bed breakfast package. Then a returned phonecall to apologise. Other than the spa area and decor not all that!

site_logo

Yvonne Griffin . 2025-02-21

MORE AT Google

Fantastic stay! Welcoming staff. The Receptionist even came up to our room and brought us 2 glasses of bucks fizz for my Husband’s birthday. Great facilities and had a relaxing time. We chose the Winter Weekend deal, and the meals were Michelin Star standard! Highly recommend this Hotel. This is our second stay here and can’t wait to go back!

site_logo

Kath Ferrier . 2025-02-20

MORE AT Google

We have been coming to the Grand hotel for over 20 years and it never fails to make us feel special. The staff are lovely and the food is 5 Star. The rooms are delightful and we will be back .

site_logo

Lesley Crow . 2025-02-19

MORE AT Google

Went to the Grand for New year's Eve package staff looked after us very well, used the spa each day had some nice meals in the restaurant had a great time would recommend this hotel to all.

site_logo

brian buck . 2025-02-18

MORE AT Google

Fabulous all round and the food topped it off - excellent!

site_logo

Tom Johnson . 2025-02-17

MORE AT Google

Beautiful Hotel. All the staff are so friendly and helpful.

site_logo

Gillian Lemmings . 2025-02-17

MORE AT Google

The best hotel on the coast Amazing staff and chefs It’s our happy place Well done

site_logo

carol coulson . 2025-02-17

MORE AT Google

Always a pleasure to stay at The Grand it is a wonderful Hotel with friendly and helpful staff.

site_logo

alma and dave masters . 2025-02-07

MORE AT Google

Great stay and very attentive staff. Lovely walks along the beach recommended

site_logo

Andy Skittrall . 2025-02-06

MORE AT Google

Can’t recommend The Grand enough. The staff, food and rooms are amazing. Love the atmosphere in the bar, the rhubarb gin with ginger ale was amazing. Can’t wait for our next visit!

site_logo

Maria Slater . 2025-01-28

MORE AT Google

Delicious, high quality lunches.

site_logo

Stephen Hanlon . 2025-01-14

MORE AT Google

Credit where credit is due - the staff were great and although the restaurant was expensive, it was still good value as the food and wine was brilliant. Unfortunately the same can't be said for the rooms. We paid around £230 for a 'superior room'. The room was dated and looked like it hadn't been renovated for 25 years. It was very basic and had a power shower. You can stay somewhere nicer for half the price. To make matters worse, there was a loud humming noise that would come on intermittently. We told reception on the first night but only got moved on the second night having been woken up again by it. I know the room next to us had the same issue. So although the staff and food were great, we left feeling like we'd been ripped off. Not good value for money if staying the night

site_logo

Christopher Zimmer . 2025-01-05

MORE AT Google

We had a really unfortunate experience here and especially for the price we paid _ £300 a night _ I can only advise not going here at all. The staff have contempt for their guests. We suspected this might be a management problem and this was confirmed after we received a reply to a complaint from the owners which was a bit aloof and ultimately unapologetic. It's a hotel inbetween Blackpool and Southport, it thinks it is the Ritz, but you leave feeling it is a bit of a dump. Nice views, nice rooms. Tell your friends, and go somewhere else.

site_logo

S. T****** . 2024-12-26

MORE AT Google

We have had the Christmas festive lunch today at the Grand, it was absolutely amazing Such a beautiful hotel, lovely atmosphere, very attentive staff. The food was amazing great value for money all freshly cooked and beautiful presentation. It was truly a very positive experience. The staff were so professional, warm and welcoming.

site_logo

Gordon Robinson . 2024-12-19

MORE AT Google

Festive lunch with two other friends yesterday. Absolutely fantastic, food was beautiful and the service impeccable, very reasonably priced too. Thanks for a great afternoon.

site_logo

Mark Naughton . 2024-12-18

MORE AT Google

Booked a Christmas family meal. Fabulous meal with efficient, friendly service. The hotel has been decorated to an extremely high standard . Looks fantastic and luxurious. Seafront location with superb views.

site_logo

James Conboy . 2024-12-17

MORE AT Google

Beautiful hotel, great staff, and very attentive. Room perfect

site_logo

Wayne Smith . 2024-12-14

MORE AT Google

Just had the nicest stay here. It isn’t perfect but it’s lovely. Sally greeted us and is fantastic, nice atmosphere, room was clean and spacious and good value for money. Will definitely return

site_logo

rohan .young . 2024-12-12

MORE AT Google

Lovely, quality place to stay. Great food and first class service. The owners definitely have a good eye for detail and very high standards.

site_logo

Alan Armstrong . 2024-11-19

MORE AT Google

Wedding reception meal was perfect.

site_logo

Pauline Stark . 2024-09-18

MORE AT Google

My Parents stayed for 3 nights last week and I joined them for 1,The check in was perfect, the receptionist did everything she could to make it comfortable,The dining experience was awful, all the hotel info is via a QR code which at 87 was impossible for my parents to access, so when ordering a drink they didn't know what was available and the waitress wasn't at all helpful, she wasn't even sure if they sold wine by the glass .When checking out they had been charged a bar bill for drinks in the afternoon when they weren't in the hotel, the staff refused to take them off the bill demanding that they had had them.Our problem was that the waitress was really rude, arguing and refusing to admit that there had been a mistake, shouting and blaming them.Surely in hospitality the customer is always right but not in this restaurant and £17 for a glass of wine is extortionate.It was very disappointing of my mum and dad who have been staying here every year since 2017 and now don't think they want to stay again.

site_logo

Dorne Laws . 2024-08-19

MORE AT Google

I only popped in for a drink, the bar area is really lovely and looks over the sea

site_logo

Em N . 2024-08-18

MORE AT Google

We paid extra for a sea view and were put in the annexed 'serviced rooms' on the third floor attic which is seperate from the main hotel. Didn't' like the beamed ceilings running at 45° which means we were constantly either banging our heads or having to duck. For this reason the price should not be increased for a sea view. Also, there is no vegetarian breakfast option on the menu. Considering that there are 3.2 million people in the UK that identify as vegetarian (and the number is increasing exponentially) it seams like a bad business decision. Unfortunately It's a cashless hotel. Many establishments have gone cashless because they don't trust the staff. I have to say the staff were lovely and very attentive, but for the reasons stated above we will not be returning.

site_logo

paul carson . 2024-07-25

MORE AT Google

Loved this place. Served the best Pork Belly I've had in any hotel. comfortable spacious rooms,on the seafront in Lytham

site_logo

Michael Walsh . 2024-05-21

MORE AT Google

Excellent service, great location. Lovely modern bar area and beautiful restaurant.

site_logo

Andrew Davey . 2024-05-16

MORE AT Google

I love this place, nice setting, great staff, top food. Seriously disappointed they have jumped on the "cashless" bandwagon. Really struggling with this one, since cash is our currency and legal tender and the grave implications of a cashless society. Be for the people and the people will return... That killed it for me. I'll be going to cash venues from now on .

site_logo

J “Flobot2012” L . 2024-04-15

MORE AT Google

A beautiful hotel on the sea front. Very friendly staff and food was amazing

site_logo

beryl spottiswood . 2024-04-11

MORE AT Google

Fantastic, thanks for everything

site_logo

Craig Prior . 2024-04-04

MORE AT Google

Amazing, lovely hotel, very comfortable with lots of places to sit in the public areas and watch the world go by. Relaxing.

site_logo

Donald Gibson . 2024-03-31

MORE AT Google

Excellent meal and service. Beautiful decor!

site_logo

Adam Gillis . 2024-03-15

MORE AT Google

Went for weekend had a lovely relaxing time . Food was great . Be back again soon

site_logo

Sharann Thomas . 2024-02-26

MORE AT Google

A birthday meal evening fantastic

site_logo

jackchink57 . 2024-02-06

MORE AT Google

Second stay in the last six months. Faultless on both occasions. First stay was in the penthouse and the most recent stay was in the turret room. Both rooms very light and spacious, beautiful views and plenty of storage space, coffee machine and kettle, fridge, everything you could need really. I’ve found both rooms to be quiet at night and don’t really get disturbed by room doors closing etc, or neighbouring rooms, like you do in other places. The whole hotel is spotless and beautiful, the poolside is lovely and warm and the pool water clean and clear. A great size pool. The gym looked well equipped and very clean. Dining and lounge areas are spacious and comfy, staff are friendly and professional and nothing is too much trouble. Great parking and close to the beach, making for nice walks everywhere. I can’t fault this place at all, it’s worth the money and will be returning time after time.

site_logo

Selina Roberts . 2024-02-04

MORE AT Google

We visited for my big birthday in January, a present off our daughter and family. What a lovely hotel. Thank you for the upgrade. A lovely king-size bed in a lovely big room. The bathroom was something else. . . . . so big! With a separate shower with two showers in it!! I have stayed in smaller bedrooms. The staff were lovely and very helpful. The radiator in our room was only just warm with the bottom part cold, this was on the coldest night of the winter, -9. A lovely man came up to take a look, tried a few options. Said he thought he had sorted it out but went and brought us a lovely Dyson heater to use in case the radiator didn't get hot. The Dyson brought the room up to temperature in no time at all. The radiator did get hot and stayed on all night. Nice and toasty. The Spa was lovely, pool, sauna, jacuzzi, very relaxing. Well worth a stay.

site_logo

Jan Gatland . 2024-01-23

MORE AT Google

Thank you so so much to the team! I booked to stay here in November, I stayed but had to leave through the evening for a family emergency! The team were so caring and helpful. I emailed to return and they upgraded my room kindly for the same price as I paid before! We stayed last night and thoroughly enjoyed ourselves, staff were amazing, caring and kind. Room was absolutely amazing! 😍😍😍 Breakfast was stunning and well presented! We used the spa facilities which were amazing as my toddler absolutely loved the swimming pool!! We also had a massage from bee and bramble and Samantha was amazing and such a lovely lady! Would highly recommend a visit to her also! ❤️

site_logo

Amber Kelly . 2024-01-07

MORE AT Google

This is the best hotel Attention to detail and customer service is fantastic Location is good Staff are professional and friendly Restaurant is excellent Facilities are clean and easy to access Love it ☺️😊

site_logo

Liz WR . 2024-01-03

MORE AT Google

Similary restaurants in North West

restaurant_img
4.5

503 Opinions

location-iconFleetwood Road, Greenhalgh (near Kirkham),, Preston, PR4 3HE, United Kingdom
outdoor_seating_342601takeaway_342601delivery_342601

Food that's out of this World. Now My One and Only Place to go for Authentic Indian food.

restaurant_img
4.5

637 Opinions

location-iconWestwood House 29 Wood Street, Lytham St Anne's FY8 1QG England
outdoor_seating_257944takeaway_257944delivery_257944

Had an excellent meal here. The early evening menu has a wide range of choice and is very good value.All the staff were very attentive and friendly and we were very impressed with the service we received. Would definitely recommend.

restaurant_img
4.5

347 Opinions

location-iconBlackpool Road, Newton
Indian
outdoor_seating_166488takeaway_166488delivery_166488

I have been frequenting the Ali Raj ever since it opened and always been happy with the food when ordering a chicken dish. On this occasion I went for Lahori Jhal Machli, which is grilled fish with prawns. The sauce and prawns were fine but the fish, supposedly cod, consisted of bits of skin and no white fish. Very disappointed.

restaurant_img
4.5

217 Opinions

location-icon8 Garstang Road South
Other cuisines
outdoor_seating_212577takeaway_212577delivery_212577

Took bus of football fans they were very friendly did us burger n chips that was fab

restaurant_img
4.5

52 Opinions

location-iconNicoll Court, 40 North Promenade, Lytham Saint Annes FY8 2NQ, United Kingdom
outdoor_seating_379362takeaway_379362delivery_379362

It's not the Ritz, but it feels brilliant. The food is excellent as is the service from the really friendly staff. It is a really relaxed and pleasant ambience.