The Glasshouse International Centre for Music in Gateshead

Amazing venue with great atmosphere. Highly recommended. Word of warning however, they have very restrictive drinks policies. No chance of an open drink if you’re in level 2 or 3, not clear why not when every other theatre or concert hall manages to make it work.

I performed her with my old school , I LOVED how pretty the place looked , loved how there was also LOTSS of space. I’m still remembering the memories , and it’s a bitter-sweet moment.🥹

A great venue for music with very good parking very nearby

Public Service Broadcasting, second time I have seen them, OUTSTANDING performance.

Had a really good night ,seeing public service broadcasting, really enjoyable , venue acoustic was excellent

Went to see Public Service Broadcasting. Staff were really helpful finding our seats. Great gig, and the acoustics in the hall were perfect

Great people's, Great staff ,great gigs 👍

Stage 2, lovely intimate hall. Enhances any performance.

Absolutely Amazing Venue. Love it.

One of the best sights of the quayside, this and the Baltic form part of the newly renovated area's of the Tyne.

My friend and I are here for David Fray Concert Friday 4th October 2024. As I have never been to this area of Newcastle and Gateshead ,I visited The Glasshouse this morning to know exactly the layout of this impressive building before tonight's concert. All the staff I spoke with most helpful and friendly. The whole place has a very good vibe. Only wished I didn't live so far away from this excellent venue.

Beautiful place! The view of the Tyne Bridge is stunning. Enjoy the sunset here!

This is a great venue--but the problem is its very poor location if you don't drive. My partner is in a wheelchair and we either have to get off at Gateshead metro and go down the very steep bank then cross the extremely busy Tyne Bridge Road (takes about 10 minutes) or leave Newcastle Monument metro --via the Millenium Bridge (30 minutes). If going this way it means I have to push her up a very steep ramp just outside the venue. There used to be a bus that stopped at the Glasshouse going to Newcastle but not now. We often have to get a wheechair taxi on the return journey which costs £35 (if you can book one)--if not we have to go back up the long bank to Gateshead metro. Why they can't organise public transport to stop there I don't know--the bus when it was operating was well-used. Another irritation is booking--the seat map on the website does not have any wheelchair spaces you can select so you have to ring them up--and they only receive calls 3 days a week. The phone lines are staffed by volunteers who aren't professional enough.

The Glasshouse is an international music education and concert center. Unfortunately we were unable to participate in any events.

The 5 stars are for the staff at the venue tonight seeing Elvis Costello and Steve Nieve. Special shout out to Mick who booked my ticket for me.

We arrived an hour before the performance of Fishermans Friends to try and get food. After queing we were told that they were only serving sandwiches and cakes because they couldn’t gurantee it would be out in time. If you look at the menu, it is just soup, salads, flat breads etc very light food and hardly requiring any cooking! We took our business elsewhere and got “street food” next to the river. Stop serving food an hour before performances should be communicated in advance!

Visited today with my wife. We made our way to the premises from Gateshead Quay side using the many steps leading to the entrance. My wife and I are both in our 70s and found this quite a climb. At the entrance we were politely told by the security guard that the premises was not open to the public today. In future would it be possible to place a notice at the bottom of the climb informing the public of this. Many thanks

Fantastic venue and also great place to eat, great food, good alternative diet catered for. The acoustics watching DJ Shadow was nothing short of perfect.

Great venue and staff. It's probably the best venue I have been in for the acoustics . Great views over looking the river to Newcastle .

Had a fantastic evening at the Lea salonga concert it was a sell out show so busy very warm in the waiting areas and not enough seats for everyone to be sat down while waiting for the doors to open which is a disappointment if you wanted a pre drink in comfort had to stand and propped up against the ledge the only benefits of this was the view over the Tyne I would definitely recommend pre ordering and paying for the drinks for the interval just walk out and find your drink in the back ledge with your name on the receipt very handy to beat the huge queue I would also definitely recommend the quick pit stop the by the river brew Co

I was booked to provide Live Caricature entertainment for "ATOMICON" Small Business Owners Conference. As always a attention to detail from all Sage staff but a recurring problem with the ticket machine on my exit when trying to pay by card, a frustrating end to an enjoyable day.

The most beautiful place I’ve been

The Glasshouse is an international centre for musical education and concerts. Opened in 2004 as Sage Gateshead and occupied by North Music Trust. The Glasshouse contains three performance spaces, a 1,700-seater, a 450-seater, and a smaller rehearsal and performance hall, the Northern Rock Foundation Hall. The rest of the building was designed around these three spaces to allow for maximum attention to detail in their acoustic properties. Structurally it is three separate buildings, insulated from each other to prevent noise and vibration travelling between them. Sage One was intended as an acoustically perfect space, modelled on the Musikverein in Vienna. Its ceiling panels may be raised and lowered and curtains drawn across the ribbed wooden side walls, changing the sound profile of the room to suit any type of music. Sage Two is a smaller venue, possibly the world's only ten-sided performance space. A great looking building with great architecture.

First visit to the Glasshouse for Alfie Boe’s Encore tour show. Really impressed with the building, the staff and the auditorium. Hopefully in the future access to the site from the riverside will be improved.

Today we saw this beautiful building from the other side of the river. What an amazing view. I suggest getting tickets in advance, otherwise, like us, you will just see it from the outside. Of course to go inside is free, a restaurant and interesting design. Worth a visit.

This review is for the Glasshouse itself, not the band as they were fantastic. When purchasing tickets, it should be made clear that if you aren’t on the ground floor, you won’t be able to take a drink in with you. An hour is a long time to sit without one. I just feel it should be made plain after paying £33 for a ticket, it’s at the least, disappointing. Floor 3, had no drinks on the pumps and only one bottle of Brown Ale in the fridge. Rather unprepared I thought, for the amount of people there. Girls on the bar were great though. It’s my 4th visit for a gig and it won’t put me off coming back again.

Excellent location for the city centre, Newcastle a short walk over the bridge. Very clean, comfortable and well laid out. Efficient operations. Reasonable price for refreshments in such an establishment.

Well this evening we had tickets for Rumours of Fleetwood Mac at The Glasshouse, starting at 7.30pm. We arrived at 7pm as we usually do, to have a glass of wine brfore the show and book halftime drinks. But sadly not this evening. Exited the taxi to be met with a horrendous queue tailing down the entry ramp. We managed to get in by 25mins past, others were not so lucky and were trailing in 10 mins after gig started ! No chance to grab a glass of wine before show started or book half time drinks, It was chaos ...lots of grumpy punters. Apparently The Glasshouse were trialling a bag check at the entrance. Nothing wrong with that nice to see a bit of security but it didn't work, I'm guessing your revenue from the bars will be down. Half time queues at the bars were horrendous, argey bargey and very disgruntled punters. Honestly the band were fab as always, however are evening was spoilt by actions of The Gatehouse, sending an email saying there is going to be a bag check did not prepare anyone for the delays and chaos that followed..you need to review how you organise this going forward as tonight, from a customer perspective was disappointing!!

Poor show on the communication front today. We are regular visitors to the Glasshouse and visit at least 2 to 3 times a week for coffee, food and drinks. We also buy tickets for gigs, the last ones were for 10cc. We always check the website for opening hours as we know they can vary from week to week also depending on school holidays. The website stated opening hours today were 4.30pm until 11.30pm so we decided to visit about 5.30pm for food and a drink. We were refused entry as apparently there was a ticket only event on. There is absolutely nothing on the website or fb saying venue closed for a private event, just that it is open. Really poor and when we asked if we could at least grab a coffee we were refused. Just wondering what would have happened if we had tickets for Rumours of Fleetwood Mac who were playing later, and came early for refreshments. The Glasshouse is a massive building so surely there should be access to all customers during advertised opening hours as well as enough space for any private event. Not impressed Glasshouse .

Sage one you are amazing. Acoustics are phenomenal

Dionne Warwick 5th May 2024, dreadful, save your £60+ and go and see an up and coming artist. Majority of the show was her sitting on a settee talking about her life, singing was really bad just a handful,of songs that her son had to help her out with. Lots of people left at the interval, we stayed in the hope it would get better, it didn’t. If I wanted to watch the Netflix documentary on her life I can do that at home for free, but it was played frequently throughout! I really think the Glasshouse has a responsibility to vet acts before scheduling as we were robbed by a granny gangsta (as she describes herself) in Gateshead. We go there for music in that amazing acoustic building, not to hear all our yesterdays from an old lady.

May 5th, Dionne Warwick, 'Don't Make Me Over' Tour. Expected to hear a legend sing an array of songs from her legendary catalogue. Instead, was subjected to a screened documentary and a chitty chat on the sofa, with only six songs sung over the whole evening. As she sang, 'Walk on By', a number of the audience, 'walked on out'. This format makes a mockery of the non-refundable £60.50, spent on a ticket. The weighting of docu-flick & chitty chat was proportionately badly wrong and the response of the audience to her evidenced this. She struggles to sing and is supported by her eldest son. She invited the audience to sing along, more like, 'sing for her'. No disrespect for Dionne Warwick, her career, her causes, her bridging, but the whole experience was terrible, except for when she gave the audience what they had come for - legendary songs. Time for her to hang up her tonsils and ensure prospective audiences are clearly informed of her tour being a talk show. I have no issue with the venue. It's brilliant! My 1* is for entertainment value of that performance.

First time I have visited this venue, went with my sister to see Dionne Warwick, which was great, it was lovely to hear all about her life etc. What an icon 👏 ❤ xx

Lovely evening seeing Dionne Warwick

Went to see dionne Warwick tonight walked out at the interval it was bad hardley any singing more waffle on. The sofa people where people left I. Droves it's a rip off a whole evening ruined at 83 she should retire get my money back some fans paid 169 quid to see her

Went to see Calling Planet Earth- fab show, great atmosphere. Staff are lovely 😊

Amazing venue, Sound, Staff, Service

Brilliant venue and very friendly and helpful staff.

I am temporarily disabled, waiting for 2 hips to be replaced. Whilst approaching the entrance a member of staff came running over and asked if I would like a wheelchair. He did this and took us inside, making sure we knew whatever to go. After the performance another member of staff hurried in with the wheelchair and took us out of the auditorium. The original member of staff then took over and waited until our taxi arrived. What absolutely fantastic service, if possible pass this on as they certainly deserve recognition. Thank you so much.

Impressive venue with nice staff.

I go for the classical music, which is invariably superb. HOWEVER, since its rebranding as The Glasshouse, its publicity material and notes on the music have taken a turn towards the nauseatingly juvenile, patronising the audience as if they were 11years old. You don't get 11 year olds to come to classical concerts that way! Leave that to their parents and grandparents, upon whom the new style really grates. Have a look at what other classical concert venues do. Please!

Sadly where we were sat wasn’t the best view for the performance we paid £77 for. As people were stood up, dancing coming and going constantly. Thought that it would be a seated venue and not stood. There was no security at the door to check bags or anything which seemed bad. There was constant people who were grinding couple in front of everyone and it wasn’t stopped. I don’t think it was appropriate for the show we were seeing and it ruined my experience as I couldn’t watch it and enjoy it without seeing the couple.

The local concert hall is very affordable, but the experience is not compromised. The scenery in the cafe is also one of the best and the prices are very cheap.

Best music venue I've ever visited. I go here regularly, it's fantastic. Acoustics are amazing and it's very well organised. The building is aesthetically amazing bot inside and out. Plus they sell their own tickets so there's no Tickmaster polava and eassociated fees. BRILLIANT PLACE!!!!

Venue is great, facilities are being kept updated. The pub addition was nice for a pre show drink. The brasserie refurbishment is very nice and the pre show menus rotate to match the performance. Two things to rectify. Our interval pre order for drinks was lost and then took the entire interval to rectify, which was not pleasant. Led to having to quickly decant our drinks into plastic cups as not to miss the performance. So better management of interval pre orders and speed to rectify errors, knowing people have limited time needed. The second issue was how late comers were admitted during the performance, both warm up and main act. As we were at a poetry night this was highly disruptive. There was a constant stream of noise and flashes of usher torches as people arrived late into the hall. Should that conversation to see tickets not happen outside the hall, then the persons ushered in more discreetly?

An inspiring building perfectly suited to musical performances and concerts

The Glasshouse is a lovely venue, the accoutics in both halls are amazing. The seating is comfortable, well spaced and there is leg room, particularly in hall 1, upstairs in hall 2 is a tighter fit. The staff are very good, helpful, pleasant and polite. I was there for a wonderful concert by Glen Hansard and his support act Dr Martin Shaw in hall 2 and had a great night. There are lots of stairs, there are lifts too if you want to use them.

Beautiful modern glass events building on the bank of the Tyne river. Popularly known as Sage.

Beautiful building inside and out. Free access with cafeteria. I wish I had a chance to see a concert there.

Great venue the royal northern orchestra is fantastic. the staff are very friendly I had a very good night

Went to see Rob Brydon. Great night. Friendly staff and good facilities.

Amazing architecture from outside and inside

Just visited this venue to see Rick Wakeman on his final tour. Lovely venue and the staff couldn't be more helpful. We were very impressed. A big thankyou to all the staff on duty tonight, you do a fantastic job!

Great sound and brilliant show by Rick Wakeman, as ever! Downside was my mother in law falling down the stairs! At the hospital getting checked out, staff were brilliant with first aid, wheelchair etc.

I mean, it's always going to the 'The Sage' to us locals, soz 😅😊

Lovely venue with really friendly staff

Been here numerous times. First class music venue.

This is our 2nd visit. Last night's visit was to see ABC. It was fantastic. The venue is small & clean and the staff are very friendly & helpful. Seating is comfortable unlike utilita and you get a good view in seating that isn't in the stalls (not sat there so can't comment). Nice views of the river. Would not hesitate visiting this venue again.

Dakhabraka..BRILLIANT! Wish there was more world music @the glasshouse..but Thanks for them!!

Excellent.. but don't just go to the first bar during interval as there's long queues... walk further round and/or go downstairs for drinks... lesser queues

Go west and wet wet wet. Great view, and amazing venue. Only complaint was when advertised and booked it did not state that the main member of the band, Martin Pellow, would not be singing. The actual singer was great mind, just went to see to original group members. So a little disappointed.

As ever, the quality of sound (I was at The Classic Rock Show) was excellent, but the Parking was an issue. Your website stated that the meters took cash and gave change. I opted for the £4.80 charge to cover my car for the evening. I took five pound coins, only for the machines to take only the exact amount, which I didn't have with me. I had to ask people in the queue for change. A bit ridiculous.

The wait at the bars is horrendous

Venue extremely well run with friendly staff

Great venue and a wonderful performance

Fantastic venue but atrocious car park scenario upon leaving

Great show, a lovely Xmas Irish sing along

Enjoyed the Christmas Irish dancing

Had tickets for an afternoon concert. Free metro fare included but we decided to drive down early and have lunch. The car park is £4.80 all day. The cafe is great and good value. Drinks reasonably priced. There was a free concert at 2pm and then the main concert (Messiah) at 3pm. Magnificent start to our Christmas.

Listened to the Messiah on December 16th and was disappointed by the poor acoustics. The microphones were just not strong enough and the soloists struggled to make themselves heard. Such a shame for the soloists and the audience. The Orchestra was good and the Northern Symphonia chorus were superb as usual. Free standing microphones would be much better. Thanks for a lovely evening though. Next year will be better!

5* service food was super even catered for gf/df was a bonus

Show was great ,management very poor .under staffed huge queues. Considering the building has been opened now for a while ,this should not happen .1 out of 4 bars open ,restaurant closed ,main food/sandwich counter 3 staff 1 bar 3 staff .

First visit here to a concert (Billy Bragg, and definitely 5 star performance). It took a bit of finding as the car satnav struggled to locate it, and very poor road signage to assist motorists. Good parking when got there. Booked dinner beforehand and a very pleasant restaurant with good choice of wines and beers etc. Limited food choice but burgers proved a winner. Would use this facility again.

Awesome celebration with Yolanda Brown!

Very beautiful venue. Attended today for a graduation ceremony, and I was really impressed with the building. It's beautiful inside. Parking was a little bit of an issue, but I was helped by a lovely, friendly gentleman who directed me and provided me with a ticket due to having my disabled daughter with me and exchanged it for a free pass. The car park did say it was full however it wasn't- that's why I am not awarding 5 stars. The staff inside the venue were lovely and helpful too. No complaints. Toilets were lovely and clean. Lots of disabled access, too.

Great concert from Robert Plant and Saving Grace

I attended Brass in Concert. Wonderful Concert. Amazing Auditorium. Excellent building, sound, lighting, seats, location and views of the river. Everything was 5 star, until the "Customer Satisfaction Survey" arrived. There were more questions about my sexual orientation than about the event or venue. I am very angry. This is none of your business.

I love this place. I've yet to be disappointed with a show, the amenities or staff. Not sure about the new name... Music, Mc Musicface would have been just as good. Great views to take in during intervals whilst enjoying some refreshments. They run lots of good courses and events through the daytimes too: my father in law attends a choir there for aphasia sufferers once a week and gets a great deal of enjoyment from it. The photo I've added is the view as we left recently, on the far side.

Bit of a shame. Booked in to the Brasserie for the Norah Jones concert. Seated in seats we next to the kitchen after we had booked seats away from the swinging doors, unhelpful waitress with computer says no attitude. Mediocre food, morello cherry torte sounded good but ended up being a service station cheese cake at best. Concert meant to start at 7pm but warm up at not on until 7.30 and main-act not starting until 8.45pm! Decided to cut out losses only to have a nightmare trying to get out, after some time and assistance the guy said the pat machines and barriers are a nightmare and in need of updating. Been here a few times in the past and it was great but I don’t think we’ll be back any time soon.

Kenny Thomas was absolutely fantastic. Bar staff were shockingly poor! Waited 15 minutes to be served as they were serving people who arrived after me and other customers!

Went to see Stranger Things the musical. Brilliant performance

Great venue, parking signage leaves a lot to be desired, very poor 😔

Attended Beverley Knight concert 28.10.23 fantastic venue only disappointment was once the show started people were still allowed to come in late I found this really annoying having to keep standing up to let people find their seats and it was quite disrespectful of the artist on stage.

Great show. Fantastic acoustics throughout auditorium.

Beautiful venue. Amazing sound.

A group of us went to see The Manfred's at the Glass House. What a great night, we were sat at the front, the band were brilliant, they did all the oldies. The venue was spot on, the arena is great for live music, great bar's and cafe's, I would recommend it to everyone.

Amazing experience 🤩 Broadcast live from The Glasshouse. Classical music. Fifty years of Chorus of Royal Northern sinfonia.

Went to see Europe, excellent concert and surroundings

Superb. Great acoustics, great hospitality and a cornerstone of Gateshead culture.

Part 1: Dec 2019 We went to see Tim Minchin, we got directed downstairs initially however an usher advised we were in the wrong seats and asked us to move upstairs. Upon moving upstairs we were then refused entry because the show had started so we missed the majority of the first half of the show. The fact the usher interrupted during the performance and that Tim referenced a late comer to the show indicated we were the victim of an overzealous member of staff really impaired our night out. Part 2: Sep 2023 It has been a few years since I have been and standards have been maintained. Today's delight was the bar staff serving drinks in plastic cups, entering the Sage 2 to be told drinks aren't allowed upstairs but if we take them back to the bar they will keep them until the break. Returned to the bar to be told they couldn't look after the drinks. My feedback would be to have clearer visibility of policies before the point of sale.

Very comfortable seating a very good venue look forward to visiting again

Excellent concert. The Simon and Garfunkel Story. Amazing harmonies and great night.

Good view of the stage from the back. But there is a chilling draught from behind the rear curtain. My partner was uncomfortably cold through the performance of the massed piped bands

Stunning venue for a gig with great acoustics. If the floor area is standing you can touch the stage as there is no security barrier.

I was at the Sage for the Americana festival Saturday 22/07, the live music, the venue, the atmosphere all made the day stand out as a good one despite the early intermittent weather. The food inside the building and out in the stalls were good quality and ideal and ran well with the theme of the day, I have never seen a place with so many disposable plates, glasses etc kept so clean. The Staff including security were diligent, helpful and managed to do so without impacting on the enjoyment.

Went to see Self Esteem as part of the BBC proms. What a venue, buzzing and lively with more going on than the Self Esteem gig. Acoustics in the hall we were in were fantastic. The building itself is bright, modern and inspiring, would love to come back here.

It is a good theater to go event for but I had an absolute terrible experience working here. From a staff experience, I highly don’t recommend people order food and drinks here, especially you wanna eat in. They have very poor management and most staffs don’t clean the tables often enough before the next customer sits down, and the seats are a bit dirty but I never seen many people cleaned it either, so so it is not very clean to eat or drinks here.

Brilliant evening 50th anniversary of mike oldfield's Tubular Bells 🔔

Great concert in amazing building

Fantastic night choir 😍 absolutely blown away by the vocal ranges of the singers, great price's for food and drinks and the venue itself is tasteful done. Also a very nice restaurant there.