The Giddy Goat in Coleraine

Called in to place an order to take away. Sat for 40 minutes waiting during which time i watched the girl at the till swinging her ponytail over food, scratching her scalp and nose with her oversized long nail extensions, and then proceed to butter scones without washing her hands or wear gloves. Wiped her hands on her jeans and carried on. Came and told me then after 40 min, that my order hadnt gone through to the kitchen, and when i said to forget it and asked for a refund, she was very rude. Accused me of being rude because i said i hadn't time to wait and said it wasn't her fault i hadn't received my order. Then didn't know how to issue a card refund, and kept me waiting a further 15 minutes while she disappeared into the back of the shop. Awful experience from someone not capable of dealing with customer issues, she was totally unsupported by the manager who stayed in the back. Food handling hygiene needs looked at. Really disappointed as I've used this lovely café before, but on this occasion the service and hygiene was not good at all.

We fancied a cooked breakfast, so we went to get a takeout. We only had to wait 10 minutes for two fries. It would have been quicker if we had called beforehand. It was still very hot when we got home. Good value, the only fault was that the bacon was a little hard. Otherwise great.

What a great cafe!! Firstly I love the Giddy goat theme!! Food is delicious especially their burgers!! Try the “I’ll have whatever” burger - Incredible!! Chips are amazing too!! Staff very friendly especially Gary!!

We visited here as a family of 10 and couldnt recommend it enough! Great service, really affordable, lovely staff and very accommodating. Would highly recommend and will def be back!

I have been to The Giddy Goat Cafe a few times in the past couple of weeks, as well as having food delivered to home. The quality of the food is always very good and I am always so impressed by the value - big portions for very reasonable prices. I haven't had a bad meal yet. Save room for traybakes, in particular the biscoffee squares, delicious! The only negative, if it can be called that, is that the service isn't particularly fast. I'm not sure if this is because of reduced staff numbers due to COVID19 restrictions, or that they're doing more deliveries/takeaways.