Based on 193 opinions finded in 2 websites
Based on 193 opinions finded in 2 websites
Opinions
I stayed at the Elephant Rock Hotel a few months back. It was pretty obvious as soon as I arrived, there were no Elephants anywhere. I spoke to the lovely Joanne, the manager, and asked: "Do you have a resident Mahout?" She just fell about laughing almost like she thought I was joking. At this point I was thinking there definitely aren’t any elephants and I sat at the bar eating their peanuts. There were also no rocks. I emailed the owner Charlotte Dixon about how an elephant could get into her hotel and what there is to do in Portrush for them, and like Joanne, didn’t seem to know. If you are an elephant, its probably not for you. Oh, and there wasn’t a rock in the hotel either. I loved the place though.
Peter Mcgahan . 2025-02-06
MORE AT Google
We went to the Elephant Rock Hotel for afternoon tea. We were served the most delicious food in a beautiful setting overlooking the seafront. Service was very polite. We will definitely be back!
Amy Dalton . 2024-12-28
MORE AT Google
Great hotel in a small town. Building is across the coastline, close to the cliff view. Rooms were great and bathroom large and modern. We had dinner and breakfast - service was excellent - very pleasant staff. Loved it.
Raj Harnal . 2024-10-08
MORE AT Google
We booked this hotel after our visit to Giants Causeway. The staff are super helpful and friendly. The rooms are clean and well appointed. We had dinner and breakfast in the hotel restaurant, and were extremely pleased with all the food we ordered. The wait staff were helpful with our food allergies and were amazing with their customer service.
Ursula Bare . 2024-09-09
MORE AT Google
Have been here lots of times Wont be back again or recommending. Had a very bland lunch, with cold under cooked oven chips. The chef was in restaurant discussing another customer who had a gluten intolerance issue, and spent so much time with that , i think our order was not that important.
Linda A . 2024-06-25
MORE AT TripAdvisor
Beautiful room with a stunning view, very friendly staff, and they even had a vegan breakfast dish 👍
Michelle C. Gehri . 2024-06-08
MORE AT Google
We stopped in for lunch whilst in Portrush. We were seated in the bar area with an amazing sea view. The staff were friendly and attentive but not overbearing and the food was beautiful. Would highly recommend.
Gillian Montgomery . 2024-06-05
MORE AT Google
Restaurant food was very good. Far more care and attention than I was expecting, and the service is excellent. Thank you.
Michael Stevenson . 2024-06-02
MORE AT Google
Pleasant atmosphere. Professional friendly customer service. Very clean. Ideal for relaxing and enjoying the view.
Catherine Deery . 2024-05-25
MORE AT Google
Beautiful hotel and epic views!!Great welcome from the reception staff and great service in the restaurant especially from Tyler
Amy Dobson . 2024-05-24
MORE AT Google
What a fabulous boutique hotel. Comfortable rooms,lovely bar and restaurant. The food was absolutely gorgeous
Stuart Roberts . 2024-05-08
MORE AT Google
Just had 2 wonderful nights at this fabulous hotel. Massive thanks to the team at Elephant Rock.
Andy Robinson . 2024-05-07
MORE AT Google
One of the best hotels I've stayed at bar none. The staff are absolutely fantastic, very friendly on arrival and throughout the stay. Sean's cocktails are perfect and his craic is on the same level. Matthew the night porter was very helpful and friendly. We had dinner in the restaurant and the breakfast in the morning and it was absolutely fantastic. The rooms and decor have no expense spared not to mention the beautiful sea view. The location is perfect. Completely Stunning.
Matthew Moore . 2024-03-20
MORE AT Google
I went her for Mother's day with my partner and daughter and the service, attention to detail and food were all first class. Thoroughly recommend
Seamus Fleming . 2024-03-10
MORE AT Google
Had a fantastic stay at Elephant Rocks. Food was absolutely amazing and the staff are the best ever.. Big thank you to Scott who was so helpful.. Will definitely be back to stay again
Harry Young . 2024-03-03
MORE AT Google
Cocktails are a rip off, £23 for 2 cocktails and 1 came in a Prosecco glass, very miserable small cocktails and didn’t taste great , place to stay in is lovely, room is big but no outside window so no view staff are friendly but I wouldn’t go back , there are better places to stay for less money , eating and bar area are very small
sugar shopping . 2024-03-02
MORE AT Google
This is my 3rd stay at this lovely boutique hotel which overlooks the East Strand in Portrush and I can highly recommend it. The decor is amazingly stylish, the staff are friendly and attentive and the breakfast was delicious
Kathy Clarke . 2024-03-01
MORE AT TripAdvisor
I was staying with my boyfriend at Elephant Rock for the weekend. Included in our stay this time was an evening meal. The food was just superb and the friendliness and customer service of the staff is just amazing. I will return for dinner again just fantastic and great to see the restaurant busy and buzzing
holiday20190795 . 2024-01-28
MORE AT TripAdvisor
We have just come back from a truly wonderful meal at this hotel. We were staying about half a mile away, but we were unable to get a taxi back as none would come into town. This was a problem as my wife was in crutches. Charlotte, a fantastic staff member, saw our plight, went and got her own car, and drove us to the door of our hotel. A great experience all round. Definitely recommend this place!!
Patrick H . 2023-09-08
MORE AT TripAdvisor
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Called in to place an order to take away. Sat for 40 minutes waiting during which time i watched the girl at the till swinging her ponytail over food, scratching her scalp and nose with her oversized long nail extensions, and then proceed to butter scones without washing her hands or wear gloves. Wiped her hands on her jeans and carried on. Came and told me then after 40 min, that my order hadnt gone through to the kitchen, and when i said to forget it and asked for a refund, she was very rude. Accused me of being rude because i said i hadn't time to wait and said it wasn't her fault i hadn't received my order. Then didn't know how to issue a card refund, and kept me waiting a further 15 minutes while she disappeared into the back of the shop. Awful experience from someone not capable of dealing with customer issues, she was totally unsupported by the manager who stayed in the back. Food handling hygiene needs looked at. Really disappointed as I've used this lovely café before, but on this occasion the service and hygiene was not good at all.