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Nº 480 in 518 in Dundee City

Nº 56 of 56 British in Dundee City

Score
OpinionsNoteTripAdvisor-1.0

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I am very disappointed after this visit. We are weekly regulars and I left a deserved positive review in October. What happened? The food was over 30 mins in arriving even with only 4 tables occupied in the place. The food was also lukewarm warm at best. Food described on menu definitely not what was served. Presentation and portion size very dubious. We were very disappointed and thinking do we try again or try and find somewhere else.

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Markets itself as a as a fairly well to do venue however it very much is not. We were a group of 11 for my fathers birthday. We had to order in advance which I imagined should have allowed for a smooth fast service, it wasn’t even close. The mains for whatever reason started coming out with the starters, we sent the mains back. Starters were mediocre. Mains arrived 50 minutes later having obviously sat under the hot lamps of the kitchen pass for the duration so were very much dry. When raised with the server they said they would report it to the kitchen… nothing was done. What was edible was eaten and we waited another 50 minutes for desserts which were also mediocre. We were in the restaurant for 2.5 hrs which is an obscene amount of time for a 3 course meal never mind one that’s be en ordered in advance. The price of the dishes was at the very high end for what they were. It wasn’t busy at all there were around 15 other customers soon no idea what took so long. The place lacks atmosphere. The decor is naff and the choice of furniture is poor for a restaurant, getting in and out of the chairs around the table is difficult and the servers a forced to either lean over you or hand you the plates. The place could do so much better.

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I am not a moaner by nature, always looking for the positive. Staff were great and welcoming, as were the surroundings and ambience. Limited menu, in my eyes is a good thing as you expect quality to be focussed. However, after two courses came away hungry- I am not a big chap, 5’ 9” 12 stone, normal appetite. My posh prawn cocktail was great, the crispy skin chicken wings, not crispy. Your local chippy would be embarrassed to serve you the smallest piece of haddock I have ever seen, I mean come on Apex, where is your quality control, don’t you want repeat clients? Coffee, what is so difficult about having a hot cup of coffee? I returned it, as it was luke warm, the replacement was also luke warm, why doesn’t anybody warm the cup, I like to enjoy my coffee at leisure, not gulp it down before it freezes over. The waitress kindly discounted the cost, I spend a lot of time in Edinburgh and I have to say, I have a far better dining experience there. Come on Apex, put some effort in and put Dundee on the map. Oh, did I mention £9.50 for a glass of house wine? I never tip when being ripped off by wine cost. Lets get real shall we?