The Fryer Engine in Medway

I just had a great experience with this place, that began badly. I've come here to praise the customer service. I made an order which arrived in 30m, but there was a mistake and something large had been left out. I called the branch and spoke to a gentleman who was very supportive and drove out to deliver the missing part himself. I think it was the owner. What a lovely bloke and friendly. Thank you for such great customer service, very rare these days!

I bought meat and chips over the weekend and when I opened the takeaway which was not exactly how I expected. Firstly the chilli sauce was at the bottom of the container, then the doner meat on top then the chips. Obviously there is someone who works there who does not know how to put meat and chips in a food container. The meat was horrible and not the usual quality I get from Master Kebabs, and inside the box it was a complete mess. Its like someone shaked it violently and then served it to me. Very disappointed in the quality of the meat and the whole takeaway I got this time. Therefore I am giving one star for the very disappointing takeaway which I had to throw half of it in the bin.

The staff here are exceptionally friendly and the food is consistently excellent. Please note that this establishment only accepts cash payments.

The Dead Pigeon provided an all-round pleasant experience that I highly recommend for others. Customer service was excellent. The staff greeted us as soon as we walked through the door and were highly friendly and approachable. The food was delicious and reasonably priced. This was complemented by a variety of unique beverage options; including cocktails such as ‘the pancake martini.’ I did not try the others but they all seemed inviting. The atmosphere was really positive. Staff and customers alike were friendly.

Best in the Kent .. delicious food friendly people lovely lovely lovely 🌟🌟