The Frigate in Highland

We booked the Frigate online well in advance of our visit to Ullapool. When I got an email cancellation at the last minute I was suspicious that their booking system had been hacked (!) but after managing to get in touch with them via Facebook Messenger (they didn't answer the phone) it turned out that they had closed because of a lack of staff. We were able to confirm that they were indeed closed when we got to Ullapool ourselves.

My husband and I booked dinner here for 1 night when staying in Ullapool as part of the NC500 trip. Ullapool is a beautiful little Loch side town. On recommendation we prebooked a table here for dinner. If you are coming to Ullapool you really must prebook! I was a little worried after reading some reviews but I needn't have been. The staff were super friendly. The location excellent and the tables nicely spaced out. We both ordered fish and chips and despite not being particularly hungry ate the whole lot - delicious! The pizzas also looked amazing! I would recommend!

You wouldn't think of it if this little harbour front cafe but this is a little hidden gem. Brilliant service. Food is unbelievable. If your in Ullapool definitely worth a visit even if it's just a coffee.

Nice little restaurant on the harbour front with friendly staff and a varied menu. The food was pretty basic and all seemed to have just been put in an oven, which is absolutely fair enough for a much cheaper price! I felt this to be a little expensive for the quality of the food provided, and they seem to be capitalising off a lack of choice in the town. The whisky sauce with the burger was very delicious, but the rest of the meals were pretty average!

Terrible terrible experience here. The ‘gentleman’ working there was so so rude not just to me but to other customers too. Looking round, other patrons were really stoney faced at the awful atmosphere created by this man shouting and chastising customers. Some actually walked out. I only ate part of my food as I found a hair in it and after it took nearly an hour to arrive. If the staff here are unhappy in their job then perhaps they should look for a change and not take it out on visitors who just want a coffee, smile and perhaps a friendly chat. They ought to be ashamed of themselves. Not surprised at the other negative reviews on here at all. Avoid at all costs. Poor food, terrible service.

Avoid if you value manners, warm coffee or reasonable service. Popped in for a takeaway coffee with 15 mins to spare before ferry. Order was taken and I was stood waiting for the drink at the bar (no receipt offered). Female bar staff stood opposite me on other side of the bar but was not making my drink or communicating with me at all. I was eventually then told to wait outside and they’d bring it to me. Once outside a tall young man slammed the door behind me (I though it must’ve been stiff). Obviously they were trying to close, no probs. However, 10 mins later and ferry is now arriving and I still don’t have my coffee, so I try the door that I thought was just pulled shut. The young man appeared and I asked if it was ready as I had to go. He immediately appeared out another door with my drink and said “Yeah, it was ready when you tried to pull the door off its hinges. You saw me bolt the door, so…”. I didn’t wait to hear the rest as if I had I might’ve ended up losing more than just my coffee! Coffee was luke warm and thimble-sized… quite disappointing for £2.50! Service was S…L…O…W! RUDE STAFF!

I had apple juice and chocolate fudge cake - it was tasty and a must! Definitely a must when you are in ullapool and want a snack.

We were waiting to board our boat with Shearwater Cruises and thought we would pop in for some hot drinks while we waited. We found the service really disappointing and very slow. When our hot drinks did arrive my cappuccino wasn't very hot. We watched two members of staff approach a table adjacent to us that needed clearing and neither of them actually cleared it completely or cleaned it down. There didn't seem to be anyone in charge and it all seemed a little chaotic. Even when it came to paying we were left at the till for ages.Not a great example of hospitality especially if you want customers to return in the evening for dinner!

Amazing dinner: best of the NC500. Had the mussels as a starter and honestly some of the best mussels I have ever had. Great service and great cocktails. Staff were so friendly and up for a wee chat. Had a pizza for a main which had a lovely tomato base and good thin and crusty base. Couldn’t recommend enough for a no fuss tasty evening meal

What a wonderful place to stop! We stopped here for lunch and enjoyed a Cullen skink, goats cheese pizza with a bowl of chips. The food was excellent along with the service from the young staff who were busy but extremely friendly and polite. Food came quickly. The only thing that let the restaurant down was the lack of table service for outside seating, this would have definitely made the visit 5 stars. Saying this I hope we have the pleasure of stopping here again in the future.

Food decent on reduced menu but we finished and plates were cleared. No one approached us. 15 mins later we asked for desert menu. This did not materialise so we paid and left. Awful service.

We had the Cullen skink for a starter and mushroom stroganoff and chicken burger for main, all were very tasty and plenty of it, including a mound of really nice fries with the burger. I had the lemon posset for dessert and though they had ran out of shortbread they replaced it with a large piece of passion fruit frangipane. The staff were really friendly, especially the young man with the dark hair who gave us some sightseeing suggestions, which we did see the next day and were worth it. Nice place with a fair amount of drinks on offer, would go again if staying for more days.

We had a lovely lunch served by really friendly and helpful staff. Pizza was tasty, drinks were served quickly and anything we asked for came quickly too. We sat outside and watched the world go by and enjoyed the experience.

Went for evening meal. Half of menu was unavailable at 7:30 pm. Food was of a poor standard. Staff offered lots of reasons for menu but just seemed like excuses. Really disappointing experience.

I’m from the south of England and iced coffee is an important part of my culture. When I first arrived in Ullapool I struggled to find an establishment that sold iced coffee but once I found the Frigate it wasn’t as if you are settling for the ‘only’ iced coffee in town - it is the best I’ve ever had. So many choices of syrups and milks (vegan options for example). I became a regular in the week I was there just couldn’t get enough. Staff are also extremely friendly and welcoming… couldn’t recommend this place enough

Had read mixed reviews regarding the Frigate, but we found the staff to be extremely polite and helpful and the service really good. We had dinner there and there and thoroughly enjoyed it.

Ullapool is always a pleasant venue whatever the weather. Fortunately, the day we drove there, it was a good day. Quiet too, which is always a bonus, but not for the locals, I guess. Our usual place to eat is The Frigate, overlooking the harbour....

Very ignorant and arrogant host, who went on to decide that our party was not suitable for the establishment after much deliberation about a way in how to accommodate 7 people over 2 tables. We suggested a 4 and a 3 which he said he...

Went for coffee and cake but was disappointed the cakes were all vegan.The chocolate cake was therefore just a piece of heavy stodge.This is not a vegan establishment but it turns out half the chefs are so the customers are forced to be. Coffee ok...

We cane off the early ferry and found this wee gem for breakfast. And I’m so glad we did! Excellent menu choices, both sweet and savoury. The kids had waffles with bacon and banana, which they both loved. Great serving sizes too! My mocha was...

Had the Ullapool smoked salmon & cream cheese pizza and my husband had the Stornaway black pudding with plum chutney pizza today. Both absolutely delicious and served by a very attentive member of staff. Excellent!

My daughter and I are visiting Ullapool and stopped in for some lunch here today. We waited for 5-10 minutes, while the young man who was inputting something into the till, bickered relentlessly about something with the young lady who was making coffees. As both...

Lovely relaxed happy atmosphere whilst adhering to the current guidelines. We felt well looked after & our pizzas were tasty!

During our stay near Ullapool, we stopped into this lovely place a number of times and were not disappointed. We had lunch, dinner and drinks in this well presented, dog friendly and charismatic wee place that had a great feel as soon as we got...

Dropped in by last night to pick up a coffee, probably one of the best tasting coffees I have had in years. Ended up leaving with a takeaway pizza, which was a wee bit dry / slightly overcooked but very much hit the spot. Quick...

Arrived without reservation with partner and 1 year old daughter. Made to feel very welcome, despite not having a kids menu the staff were accommodating and made sure our daughter was catered for. My partners steak pie was excellent, my veggie pizza was made spicy...

Really good choices on the menu, well cooked and presented food, served by well trained staff. Very pleasant evening.

Me & my friends went for dinner here on our visit to Ullapool because of the reviews etc & it was amazing from start to finish. The atmosphere & vibe was chilled & relaxed & we were made to feel welcome instantly. Special mention has...

I tried the Cullen Skink and alas it was very creamy and looked good - till you found it was over 50% potato with no lumps pf fish in it that you normally expect. Only asked when I paid the bill if I had enjoyed...

Possibly the greatest pizza I have had in many years. On top of this, first class service from all of the staff. Will definitely return - great place for dinner next to the quay side.

We went in here for a coffee and cake. There was quite a queue outside (due to social distance rules) but it wasn’t a problem as it was a nice day. When we got inside it is a lot bigger than it looks from the...

We came in to the Frigate following a cold, wet and snowy walk to the Gorge to find the place just as cold as outside. After waiting more than a reasonable time I had to go and ask someone to take our order which was...

Wow! We had a window seat overlooking the harbour and our meal, Venison steak, was cooked and served to perfection!

Cosy port side location with a bar and large TV... we had fish and chips ... and the staff were good.