The Ferryhill House Hotel in Aberdeen City

Never been to a restaurant where they give you a steak knife to eat beef olives! They were rock hard and the oatmeal was dry. Beef olives are meant to be stewed, but felt like these had been braised as the steak was tough, even when you tried cutting it down into smaller portions. Food at the Ferryhill used to be great but from speaking to others, we all agree that the food has gone downhill big time

Wonderful hotel and fantastic staff

Back again, Friday lunch Excellent food, great service, super atmosphere.

I visited this hotel on a busy Saturday night, just for a drink. Many people were enjoying themselves in the bar. My guess was that hotel guests and locals were in the bar. Live sport was being shown on tv screens. 2 real ales were available, my choice, Taylors - Landlord was in good condition. The hotel is aprox 15-20 mins walk from the city centre. The bar area looked fabulous, if the rooms are the same standard, then you can go wrong staying here!! 👍

Cycled in for lunch. House nachos and a pint! Friendly service, great food, fine surroundings.

A wonderful and cozy little “hotel “ that had more of a B&B feel ( in a good way). The bed was comfortable but the room felt rather tight. The shower was odd also in that the water kind of went everywhere. It was never a problem but was odd. Breakfast was fresh and delicious and the location is perfect. I highly recommend this place. The WiFi is kind of sketchy because it is city wide public; slow, but gets the job done.

Good food but not much available for vegetarian customers 😕.

I just wanted to pass on an email of complaint after this afternoons visit This was a special visit for us, a family get together for my in laws 40th wedding anniversary. All started well, service good, until the food arrived. After around a 30minute wait for starters, 2 out of 4 of our starters were cold. Offered to be replaced but we declined given we were hungry by this point. This childrens meals also came and we had asked for skinny fries with the meals (having fussy children we had planned ahead) but the meals had come with chunky chips which we had asked not to happen. My chicken tikka starter was cold, and my mother in laws cauliflower was cold also. Then my 6 year old son bit into his burger to find it coated in plastic, started coughing and crying and got very upset. The burger was cooked in PLASTIC!!!!! My 6 year old son could of choked. Absolutle joke!!! The mains were just as bad...my "crispy," garlic bread was as if it has been dunked in water it was so soggy, the chicken was chewy and tough, and the pasta/sauce was cold. The venison dish was okay, but again lukewarm. This is a resteraunt we visit often with our children and very much enjoy, bit today we were down right disappointed and could tell even the waitress was particularly embarrassed by the state of food we were served. This was supposed to be a special occasion at a place we enjoy visiting, but that Was not the case, somewhat dangerous in one of the meals we were served.

Parking is easy with plenty of room. We checked in and we were allocated a room at the top of the building. We had to negoiate three flights of old stairs with our bags which was a challenge. There is no lift. Even the ladies toilet is upstairs. The room was quite large and the bathroom fine. The one issue was that as we were in the roof the ceiling on one side of the bed was very low and it was easy to bang your head on the ceiling. Breakfast the following morning was a bit strange. We were told that we could have tea or coffee and one item of the menu. That was it. No fruit juice or no toast. Someone on an ajacent table asked about this and was told it would cost them extra. No a place we would return to.

We had lunch with our Granddaughtrer. Food was good, well cooked and hot and we all enjoyed it. Would certainly go back for a return visit.

We were really looking forward to a family birthday meal at Ferryhill House. Unfortunately it was not what we anticipated. We were sat near the door which was very crafty and therefore asked to be moved to main dining areas, considering we booked for the ‘restaurant’. We were told that a private party were using the whole of the inner dining area and therefore only offered to move one table away, which was of no difference. Older member of staff didn’t have friendly vibe either unfortunately. Food was average, therefore wouldn’t be in a hurry to return. They should’ve let us know about a private party booking ahead as it was very noisy, especially for my elderly mother.

I ordered off the Gluten Free Menu yesterday evening scampi/chips/peas & tartare sauce . Within 10mins of eating I knew something was not right ……..end of evening for me ! They really need to review the Gluten Free menu to make sure it is what it says. This has never happened before as I have eaten here many times.

Really good, comfortable and quiet, relatively cheap

Great value for money, modern clean rooms. Bar in the evening. Enjoy your meal.

Didn't stay the night so can't comment on the rooms, popped in for a quick lunch in the bar and it was really good, staff friendly, would recommend 👌

Get a room under the attic. It was large and nicely furnished, but the toilet flush was broken when we moved in and wasn't repaired until we left. Without an elevator it was very tiring to get the suitcase up

Disappointing. Went with friends. Had reserved a table. It took 20 minutes for the drinks to come and was missing one drink. Had to ask 3 different waiters for the drink. The food took one hour and 30 minutes to arrive although we were consistently told was coming. The end half of the arrived waited 10 more minutes for the other when the fish came it was overcooked and sent it back. Pic below Been to this place many times and never had such a bad experience and it was obvious it was mismanaged. Many walked out after seeing my fish as they still have not had their food.

Went with friends and we all loved our meal

Very nice hotel with parking on a hill, super equipped room, comfortable, good food in the cozy restaurant, no elevator

Nice lunch. Good service. Had coffee before lunch. A little coffee biscuit would have been nice. Over all very good

Went for a meal which was very tasty. The service was great even when they got more busy. The menu was easy to navigate and good range on it. Didn’t stay over night so can’t say about the rooms or breakfast. Only reason for 4 stars is the carpark was very busy.

An excellent community pub with good food

Get the wedding booked. Great staff and brilliant food with fantastic selection of beers

Beautiful old buiding with fresh and modern rooms. Kind and helpfull staff. Delicious breakfast. 5/5 😊

Great place, good food, excellent service

Had a lovely meal. Staff were friendly,helpful and courteous. Service was prompt. My only downside was the coffee was lukewarm, could have been a bit warmer. Overall enjoyed the meal and atmosphere. Thank you for all the hard work.

It was father's Day so the wait was long. They should have given everyone complimentary drinks or garlic bread etc for having to wait.

On our trip to Scotland our first night was in Aberdeen. We chose the Ferryhill House Hotel because it looked typically Scottish to us. It was also like in the pictures. We wouldn't be disappointed. Everything is beautifully and authentically decorated. The rooms are quite modern. If you look a little closer into the corners, you can see that it is getting a bit old. The lady at reception was super friendly and made you feel welcome. The breakfast was great. Here you choose one from the menu and then everything is freshly prepared. It was really great. Outside there is a beer garden and a playground for the children. There are also enough parking spaces available. My conclusion: 7/10 Perfectly sufficient for a few nights in Aberdeen. I would come again :) Thank you for the good start to your vacation.

Excellent property in a quiet area not far from the centre. Spacious and clean rooms… excellent breakfast and dinner

Excellent. Beautiful room, food, staff, lovely beer garden, feels like you're in the countryside and not in heart of Aberdeen. Will definitely be returning, tried to get an extra night but fully booked unfortunately 😪

Fantastic service and great staff

Great hotel for a short break or 1-2 nights!

Nice rooms I had. Shower smelt damp tho so didn't bother having a shower. Lovely hotel tho. Friendly staff. Nice food. Good selection on drinks/beers ect. Nice cooked breakfast made to order

The place was a wee bit busy with some people eating and drinking inside and outside as the weather was nice for a change ( ha ha) . My partner and I met up with my cousin and her partner and decided to go for a bar lunch here as we was in the area, staff were pleasant and polite the menu was nicely set out and the price was reasonable I was £82 for 3 soft drinks and 2 pints of lager and 4 meals which I was expecting to be more but when I got the bill I said to my partner that was less than what I was expecting to pay but I would defiantly go back again

Very nice hotel for my few days in Aberdeen!

Nice lunch in Nice surroundings

What a fantastic place! Perfect mix of a traditional old building but very well presented. We booked a table to watch rugby then stayed for a meal in the bar so cannot comment on rooms or the more formal restaurant (although it looked busy). Service was great from the beginning, usually got table service for drinks of which there was a good range. When we ordered food it was quite quick to come and was excellent. Lovely afternoon had, will surely be back.

Was there for family birthday only used the restaurant

Friends catch up evening meal in bar Food mediocre , items missing from plate as menu description . Staff brought the missing chilli jam and sour cream in little dishes . Nothing to set this meal apart . But poor value for 17.50 . We looked at the dessert menu but were taken aback at the prices £9 for a slice of cheesecake !! Wow so did not order anything . Plain bar and surroundings . Restaurant prices in a bar . Disappointing won’t be back .

Nice food and fantastic service!

Took Mother to restaurant for Mothers day. Very good

Love visiting for a drink or some chow every time I am home in Aberdeen.

Visited for dinner. Excellent menu, food excellent.

As always very good quality fresh food. Nothing is too much trouble.

Visited for a staff meal (30 diners) Food was nice, portion sizes varied for our starters between dishes (some huge portions, others seemed on the small side) Main courses were all well presented and tasted good. Each member of the group seemed to enjoy their meal and the ones I've spoken with since have only good things to say about the meal and service.

Held my mother's wake here recently. Whilst it was for a tremendously sad reason, the service provided by the venue was excellent.

Great place to stay in Aberdeen, the staff could not be more helpful. Rooms are pleasant. Always a delight ❤️

We had good food and service in a warm friendly atmosphere will certainly recommend to friends and family.

Table of 7, in the bar, and an excellent evening with great food: the chicken gougons were definitely a favourite chosen by 3 of the party, chicken burgers were delicious and a special mention for duck dish which was succulent. Well done the kitchen team.

Lovely bar lunch food is always great highly recommend

Great food friendly service.was in for works Xmas lunch great service and friendly staff food was great

We booked a table months ago for Christmas Eve specifically in the bar not the restaurant as they advertised as dog friendly. We were turned away on one of the busiest days of the year as they wouldn’t let the dog in. The women actually said “you can sit outside”. Dogs can sit anywhere outside that doesn’t make it a dog friendly venue. They were extremely rude and almost ruined our plans for the afternoon on Christmas Eve. They should remove the dog friendly signage on the driveway. Luckily we got a table at the Great Western which was fantastic food and super friendly staff - go there instead!

Clearly can't deal with large bookings for lunch. The starter of liver pate came with toast that had clearly been made some time before, the main was terrible - monkfish wrapped in bacon was ok though the fish was overcooked but came with stone cold potatoes and unrecognisable brussel sprouts. I ate one and it seemed to me they had been cooked, frozen and then just put on the plate defrosted. Stone cold and a horrible bitter taste. The cheescake was tasteless and had a horrible grainy texture and the ice cream was melted so much it was running all over the plate. My colleagues plates came out all looking different. Some had vegetables, some didn't, some were great and hot, some like mine were almost unedible. Won't be rushing back. Expensive disappoinment.

My son visted this restaurant first time as full time wheel chair user went use toliets provided had ask table of people eating to move so get in ,over year and returning went go toilet only be met by same, people were very nice got up so go toliets ,I find it disgrace and disrespectful to all ,I'm going to return if I find not been changed to law,I will be getting health environmental involved ,not rocket science guys ,move money making table away make proper access ♿

Enjoyed a very lovely lunch here with my family. Food here is locally sourced, very tasty and served in a good sized portion. Atmosphere was lovely, very relaxed and the service was beyond reproach. Prices are reasonable, too. In all, a thoroughly enjoyable lunch spent with family in a place I would recommend without hesitation.

Was quite disappointed with our visit to the Ferryhill. The portions weren't great and, for what we got, we felt they were over-priced. Staff were friendly and efficient. The Cullen Skink was fabulous.

I was very disappointed to arrive and find that they no longer have it's own vegan menu. They said vegan items are included in the main menu,however they have removed the best options they had only just a few weeks ago such as the Tofu Katsu Curry and Buffalo Cauliflower wings. The Main options are now very disappointing, vegetable fajitas or a falafel burger, decided not to bother to left without ordering, a real backwards step.

Sunday lunch was lovely! Only thing I would say was the service was a bit slow but they was likely due to a big party leaving & getting cleaned up! Very reasonably priced too!

This local pub restaurant was a very good experience with excellent selection, food and service. I wos very happy and would definitely come back again.

Excellent lunch service and food was delicious. Spoilt for veggie options. If you're a sports fan, lots of screens to view at all angles

Our second stay in two years and as enjoyable as the last time. Charming hotel and staff. Not only one of the best hotels we stayed in on our 2 week trip but ALSO the best value for money- and breakfast! I left a jacket behind and they could not have been more helpful sorting its return. Quiet, peaceful and we had a great view from our window over the Aberdeen skyline. Room was too warm but set against all else, a minor point. I lived in A berdeen 15 years and ferryhill always was- and still is- a bit special.

Nice meals for around £20 pp. A good feed. Nice place if you fancy a decent meal and a nice glass of red with family and friends also good for a date.

We have been visiting the Ferryhill for 10 years. Tonight it was awful, we had booked a table in advance and given a tiny table in a corner we did get a move to be fair. The restaurant was so loud and noisy with deplorable language it was disgusting there was young children in the restaurant. When our meal came the fish had been put on top of cold reheated chips when I said to the waitress she asked if I wanted the food replated . I did not want reheated food I wanted fresh food. The toilets were also in a disgusting mess.

The Ferryhill House Hotel Google review summary 4.4 1,166 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Jill Mo (Jmo) 3/5 2 days ago on Google Come on guys (not rocket science,)and even more upsetting that not just a one off thing !!!TWICE now my son visted Ur premises and been a full time wheelchair user needs disability facilities.so please can u tell me why u have u a table of people eating right in front of the door? Beginning wonder?? Is it a money thing?? able body toliets seem fine, not everyone sitting down to a meal would be ok about getting up and down to let him have Access to this facility,very off putting and should them less fortunate be put in that position? I think not, please enlighten me because I'm struggling understand Ur logic Rachel Lind 4/5 5 days ago on Google Traditional tasty food, able to seat a fairly large party on a Friday evening with only a couple days notice. The kitchen did forget one of our meals but they gave us money off the bill as a result. Service4.0Location4.0 Maria López 2/5 2 months ago on Google Came for some drinks at the weekend as it was nice and sunny decided to sit outside. The place was busy with people ordering food and drinks. We asked a girl before we sat down if we have to go into the bar to order but she said to take a …READ MORE Trip typeCouple Service1.0Location5.0 Hotel highlightsQuiet · Kid-friendly Richard Jones 5/5 2 weeks ago on Google Room was fantastic. The duty manager was great, but I arri ed very late in the night so was happy to have a drink and go to bed, breakfast was included it was to hot in the room for me to eat so I eat outside and it was pleasant outside on the tables and quiet Trip typeHoliday · Solo Rooms5.0Service5.0Location5.0 Lauren Harper 5/5 a month ago on Google If you're looking for a tasty meal, great service and a fantastic beer garden but also something for the kids then get yourself down to the Ferryhill House Hotel. Whether it's a casual drink and lunch with friends a big family occasion or …READ MORE Rooms5.0Service5.0Location5.0 Noureem Trading 5/5 a month ago on Google We did not live in it, but we ate coffee in it and asked for cakes to be honest. The staff was very helpful, despite the crowds, hospitable, and the cup was delicious, and the coffee was excellent. I recommend it Rooms5.0Service5.0Location5.0 Jim Lunan 2/5 4 months ago on Google Stopped for lunch on way home . I had nachos to start and once again my wife stole half of them as they were excellent hot and delicious. …READ MORE Trip typeHoliday · Couple Service5.0Location5.0 Hotel highlightsQuiet Ciderman 4/5 5 months ago on Google Nice friendly check in and all staff friendly. Room had been recently modernised. Our room had a smell from the drains in the bathroom and we advised the staff who did offer us another room but as we had already unpacked and were only …READ MORE Trip typeHoliday · Couple Rooms4.0Service5.0Location5.0 Noteworthy detailsNice welcome from Agnes and the waiter Adam was a real helpful guy Stewart Tough 4/5 3 weeks ago on Google It's a great place to go and sit outside on a nice day. Apparently the food is very good, and the staff who I talked to were very nice. Can't comment on the room's. Recommended Trip typeFriends Service4.0Location4.0 Hotel highlightsQuiet S. aus S. 4/5 a month ago on Google We got a big room, bed was comfy, modern bathroom but with a bad odur and a door which squeaks. Old windows where you can feel the cold air. Food was delicious. Breakfast and dinner, both were great. £77 15–16 Sept

Traditional tasty food, able to seat a fairly large party on a Friday evening with only a couple days notice. The kitchen did forget one of our meals but they gave us money off the bill as a result.

Brilliant. The food was excellent quality, arrived very fast and the waiting staff were very friendly to my family. My little boy had fish and chips and the quality was amazing (not just for kids meals! it was delicious) The restaurant was lovely and cool on a very warm day also. Can't wait to go back.

Mixed up two out of four dishes ordered, but the location outside and the food were really good.

It's a great place to go and sit outside on a nice day. Apparently the food is very good, and the staff who I talked to were very nice. Can't comment on the room's. Recommended

This has been for many years our normal go to place for family occasions and normally have no complaints. Unfortunately on this occasion the food was edible but not up to normal standards. Yes there was 10+ of us but main course was warm at best (under heat lamp for a while I think). Dessert was luke warm at best & I’ve had better at premier inn restaurants! Think we may have to think our go to place for future family occasions.

We stayed here for the night and ate in the restaurant. Unfortunately I was mis advised, despite checking, that the garlic bread was gluten free. It wasn’t yet it was on the gluten free menu. To be fair they didn’t charge for the meal and discounted the cost of our room but I was ill for days afterwards. Take extreme car when eating here and don’t necessarily trust what they say.

Ferryhill House seems to have dropped standards. We went for an early dinner midweek. The menus we were handed were very tatty and had obviously been around a long time. As the menu was limited and didn’t match the online one I asked if that was all the choice they had. We then got another menu (still crumpled and tatty) apparently we’d been given outside menu which doesn’t take so long to make? The scallops starter looked lovely but was completely cold! I told the waiter but he didn’t seem even mildly bothered. At £12.50 for 4 scallops it’s not asking much for them to be warm. The rest of the meal would be rated as okay.

Growing up in the Ferryhill area and having been an avid patron of this ‘well known’ establishment in Aberdeen, since I can remember, I have never been more disappointed by the food and service on a very quiet Sunday evening. I am not going to...

This was my first experience in the restaurant although my friends had been there before. We were disappointed with the service and the meal. No one asked us how the meal was. We ordered salmon and Balmoral chicken- both were smaller portions than we expected. The chicken was quite tough and the bacon hard. Another meal was chicken faijitas which had very little chicken and was tough and overcooked. The faijitas and the salmon were very oily. We waited quite some time for our meal to arrive and when we asked about it were told that Balmoral chicken takes time to prepare! Our cheesecake was delicious but served on hot plates so our ice cream was melted. Another sweet was trio of ice cream which had also half melted. I’d heard so many good experiences of this place so I was disappointed.

We did not live in it, but we ate coffee in it and asked for cakes to be honest. The staff was very helpful, despite the crowds, hospitable, and the cup was delicious, and the coffee was excellent. I recommend it

Lovely gem in the heart of the city, the Balmoral Chicken was lovely and staff attentive , Love how the Bar area is not dog friendly as the going trend seems to be as not everyone wants dogs around while your eating!

Lunch was fantastic, Meghan was a delight her smile lit up the room. Without her it wouldn’t be the same.

Visited on Sunday and sat on the picnic benches. We were told it was table service but nobody came near us during our 90 minute visit. We had to go to the bar to order food and drinks then go back to order more drinks and then go back again to remind them to actually serve our food. Absolutely below average experience but . . . We may well go back soon and give them a second chance

Came for some drinks at the weekend as it was nice and sunny decided to sit outside. The place was busy with people ordering food and drinks. We asked a girl before we sat down if we have to go into the bar to order...

Lovely place to go for a meal. Staff fantastic

Disappointed with the manager's attitude, her overall service made me want to walk back out. It was a birthday lunch which was pre-booked but was told that I had booked a table for outside (it wasn't an option online) the only option was a table...

Lovely place and food - didn't have a room that I could stream my movies on so they swapped rooms - amazing Food was great and same with rooms Only thing was young lady behind bar named Meghan - didn't seem happy and stuck out...

Stayed for one night when visiting Aberdeen for a show at the Music Hall. Arrived on a lovely sunny afternoon & the beer garden / terrace out front was full & buzzing, & looked a great spot for a few drinks in good weather. Decent...

The meals were gorgeous, service very friendly. The bathroom had backlog issues

Visit with husband and grand-daughter. We had the club sandwich with chips, a beef olive and steak pie with chips. All looked amazing and was mostly delicious expect the beef olive, very small portion with a very tiny amount of veg in comparison to the...

Staff lovely as always but the food was absolutely horrific. The Mac n cheese was like water and had no flavour at all, jalapeño poppers cold in the middle, fajitas were dry and flavourless. Garlic bread looked like it had been cooked on the radiator...

Nice friendly check in and all staff friendly. Room had been recently modernised. Our room had a smell from the drains in the bathroom and we advised the staff who did offer us another room but as we had already unpacked and were only staying one night we thought we would persevere. We did ask for an air freshener which helped. Lovely big shower with drench or spray option. Great big bed and TV too. Food nice in the dining room for dinner and breakfast. Good VFM. Just a short walk into town.

Very disappointed with the quality of food served today. Cullen skink was watery and bland and my roast gammon was cold. I had to send it back to be heated up. Staff were good but unfortunately the food wasn’t of the same standards.

I've been here a few times now and never had a bad experience. Most recently we were here for a Sunday roast on Mothers day. We had a lovely time! The roast dinner was delicious, I had the beef and it was perfectly cooked, if...

I can safely say we won't be returning to this restaurant which is sad as it was a lovely place before it changed management. We were there for Sunday lunch and weren't even told there was a choice of roasts available so we ordered steak...

Visited her for a family meal, first time visiting but sadly i dont think i will be back. Service was slow and they weren’t attentive. Almost everyone complained about the meal from dry turkey to dry sandwichs. I had the fish and chips…chips were dry...

Just back from 2 night stay at Ferryhill. Beautiful clean, spacious room overlooking garden. Quiet room with everything you would need supplied. Breakfast great choice and plentiful. We also had a meal which was reasonably priced and lots of choice. Hotel only a 15min walk to shops etc. Definitely be back if up in Aberdeen.

I did have any food over there. But the hotel looks really good both from outside and inside. I just went to have drinks with my friends. And from union street we need to walk for 15 mins less to reach this spot that was a bit hard for me since I don't have a car.

My Husband & I stayed here this weekend. The room was lovely & clean. The breakfast was great and the staff were very friendly. I didn't get the name of the guy who checked us in and served us breakfast,but he was so attentive and...

Enjoyed lunch here. Was an excellent place to have a business lunch and meeting.

Great location. Great rooms, very warm heaters get hot!. Shower gets hot!. Rooms are quiet and well put together. Food in the pub/bar is good and the value is good. Close to the high street with amazing options for food and shopping. Will stay again 9/10

It’s really disappointing that the indoor bar area isn’t dog friendly, I would go all the time if it was but it’s disappointing it isn’t, outside only which is no use in winter.

Booked The Ferryhill House for a meal for 6 of my family. I wanted to treat them to a traditional Sunday supper so was excited when I managed to get a booking same day. Wish I had read the reviews first before visiting, used to...

We arrived in a wet, early evening only to be greeted by a friendly young lady. Beautiful modernized room and bathroom. Charming bar/ lounge where we had drinks and a nice evening meal. Easy parking. Eggs Benedict dfor breakfast were not good, but all in...

Great location in Aberdeen - just 10mins walk to Union Square & shops. Benefit of free hotel parking with lots of space - could be a little busy at weekends, as restaurant always had people in it. Room large & spacious. Had Room 1. Has...

Been here a few times for group meals and is always great. Food is fantastic and staff are always helpful and accomodating to allergies and intolerances. Lovely woodwork around the bar and restaurant that has been well looked after. Highly recommend!