The Don in Welwyn Hatfield

Been going to the Don for many years and it is always an amazing, the food is about the best in Welwyn Garden and the people lovely. Was there the other night for an elvis night the first since coronavirus struck, Ricky (Elvis) is s a great entertainer and did a fantastic set. I would not go anywhere else for an Indian meal it’s 5*

Great night last week with Elvis. The Don used to put on entertainment nights prior to lockdown and this is the first one since then. Fabulous evening, great entertainment, lovely food and friendly service. Looking forward to the next one. Thanks to everyone involved.

Three of us visited this place on a Friday night . The place was half full (at 8.30 pm). We ordered starters and mains - vegetarian , chicken and lamb curries plus sides. No alcohol. Starters were rough - the lamb chops were re heated boney mutton. Revolting. Sadly the mains were not much better. My chicken tandori was vile, the chicken old, oily and off. Far from fresh. The staff said they would exempt my meal yet I was still charged £95.00 (!) That was a horrible meal. 3rd rate and expensive. Avoid

Great food as always from The Don

I was pleased to see that The Don had joined Just Eat, so ordered with them. Eating in the restaurant is usually very nice, but the order that was delivered wasn’t good at all. First of all they forgot a rice, which to be fair, they sent another quite quickly after calling them. But the food itself was bland and tasteless. Very disappointed

Better off with a ready meal curry. Bright red coconut sauce is a sure sign of a rubbish curry and this place confirmed it. No flavour, greasy onion bahji’s and a messed up order. Definitely won’t be using them again 👎🏻

Fantastic food coupled with perfect service. The lamb balti was heavenly. Perfect meal with my partner, thank you so much to the staff @ the Don

Amazing food tonight , lamb Balti was out of this world. Coupled with such perfect service made for an excellent meal with my partner. Thank you @ all staff at the Don :)

⭐⭐⭐⭐⭐ I recently dined at The Don in Welwyn Garden City, and it was an outstanding experience from start to finish. The restaurant offers a warm and inviting ambiance, perfect for a relaxing evening out. The service was exceptional; the staff were attentive, friendly, and knowledgeable about the menu. To start, we enjoyed an appetizer of papadoms and sundries, which were fresh and flavorful, providing a perfect balance of crunch and taste. For the main course, I opted for the jalfrezi with pilau rice. The dish was a delightful explosion of flavors, with just the right amount of heat and spice. The vegetables were cooked to perfection, and the pilau rice complemented the dish beautifully. My wife chose the chicken korma, and she was thoroughly impressed. The korma was subtly spiced, rich, and creamy, with tender pieces of chicken that melted in the mouth. It was a perfect choice for someone who enjoys milder dishes. Overall, our experience at The Don was fantastic. The food was delicious, the atmosphere was pleasant, and the service was impeccable. We will definitely be returning and highly recommend it to anyone looking for an excellent Indian dining experience in Welwyn Garden City.

Fantastic food, great value with top rated customer service. The food was served quickly, well presented and delicious. Excellent value for money Thank you The Don

The food was amazing! As a Belgian we don’t really have Indian places so this was a first for me and I will definitely be trying it whenever I can. Than you for the great introduction to Indian food!

I've only ever had a takeaway from here and always very happy. But actually went and had dinner in and was really happy. The food is great. The service was good. Beautiful decor. And although it was very late, the guys there looked after us and made sure we were taken care of.

Food was horrible. Went here based on the reviews but came home disappointed. Only thing was good was the service.

Ordered for collection. Food was amazing! I mentioned mint sauce over the phone and they gave us extra. Would recommend this place 100%!

On the drive home and had to write a review. Amazing service and amazing food thank you so much!

This is our local Indian place so we eat here regularly. The food is delicious, the restaurant is classy and comfortable, and the staff are really friendly and professional. Would highly recommend!

Fantastic food. Was very happy and will return.

Food very good. Staff were a bit slap dash,entrance needs a porch,we were cold every time door opened

Arrived at 7.00pm, had to ask for a drink at 7.15. Food orders were not taken until 7.50pm and the food arrived at 8.35pm. They kept seating people who turned up without booking, so the restaurant was packed, with those people who shouted loudest being served first. The waiters were so busy they never looked across to see if they could serve you with more drinks etc as they were so busy trying to cope. Food was reasonably good but the service was not. Will definitely not return.

Excellent food and friendly service, highly recommend.

I finally visited The Don for my Dad’s birthday after only ever ordering take away, we were treated like royal family and the food was amazing. The staff were so lovely and were very patient with my Dad’s long chats! We’ll be back again.

Lovely meal for our son's birthday. Food was fantastic, and the service was spot on. Definitely recommend 👌

I've been here several times and the food is delicious, top quality. The restaurant is very modern and the early evening atmosphere is brilliant. The guys are very friendly and they make you feel welcome.

The best curry of my life, the owner is very friendly, exquisite food and excellent, rapid service. The best place to go if you want genuine Indian food and to be treated like family, no complaints at all. Worth every penny!

Lovely restaurant and fantastic food hard to find a decent Indian food in Welwyn Garden but this place has definitely got 10/10 great service quick and efficient and polite staff

We have been visiting the don for a several years now. Amazing food and service. Loved my king prawn sagg. Definitely recommend this place.

Brilliant place. Really good curry & foods. Great staff & service. Very nice meal & smart decor inside, when eating in. But does a good take away too

Never had a bad meal from here, food is always consistent and delicious.

fantastic food full of flavours ,very friendly and helpful staff,we will definatly be returning. Rick and Tracy

Like always lovely food and friendly service. Our favourite restaurant.

After eating in several curry restaurants I can definitely say that the Don is the best in Welwyn Garden City!

Food was lovely when it came. We were the only ones in the restaurant and it took longer than you'd expect. Had to ask for a menu and waiting staff not that attentive

Had a chance to dine in, a nice place for Indian food.

After waiting 1 and a half hours in a completely empty restaurant while paying £70 for a meal that was meager to say thr least food was bland and drinks warm we paid our £70 bill and left 6 days later a further charge of £45 appeared from the same restaurant and police have been informed all I ca say is avoid avoid avoid

Thief's do not use your card in this place over charged 1 week later after dining in they charged my card a second time for a further amount this has been reported

Staff went back into my card details and charged me a further £45 wich fraud team are now investigating

Quick and easy curry house. Perfectly nice without shooting the lights out. Good value.

Firstly the prices shown on the restaurant menu are higher than the prices shown on their website - starter and main were both £1 more than expected and rice and side were also more expensive. Food itself was pretty good although by no means the best that I've ever had. Service was attentive without being over the top. By my calculations my bill should have been about £28 for starter, main, rice, side dish and pint of Bangra. The final bill was £33.40 which was about 20% more than expected - possibly a service charge? although I didn't notice it stated on the menu. I am not the sort of person who likes to make a scene but I do feel somewhat taken for a mug. If I go there again I will make a note of the exact price of everything ordered so that I can dispute the bill if they inflate it again. Shame really as without this it would have been an enjoyable experience.

Not great and to be charged £9 a double dissarono there not in The west end absolute waste of money. Miles better curry houses about

Good quality food and attentive service

Great food nice staff. Recommended really nice 👌

Food wasnt as good as i hoped bombay aloo was slightly hard n tasteless an sage panner was same partner biriany was nice she enjoyed it ....wine only came in sml size glass or bottle no med size not good wont be goin back their

Always good to find a great Indian takeaway and this certainly is one! Would highly recommend to anyone in the area! Not eaten in yet, but will definitely give that a go too.

Excellent food. Friendly service. Choice of Kingfisher or Bangla. Hot towels and chocolates with the bill. Nice environment and fully deserve 5 stars.

I shared a review a couple of months ago about friendly caring service. This no longer applies. I called in to order for delivery order was taken over phone and I was told it would take 1 hour and 10 minutes. This was fine. However when the order arrived we were told cash only. I was not told this when ordering neither was this stated on the website. I called through to explain and was put through to the manager. I asked if they could take card payment and he said no cash only for delivery. I explained that when I placed the order I wasn't made aware and that I was unable to drive to come and pay as I had had a few drinks. I asked if I would be able to make payment the following day and apologised. I was then rudely spoken to by the manager. He said this is difficult to do in a busy time and next time if I didn't have cash I should go somewhere else. Shocking for we have been customers for over eight years. Needless to say that I will no longer be ordering from The Don, they obviously don't need our patronage.

So so disappointed! This was our go to place for an amazing Indian meal, they are a little more expensive than our usual takeaway but were worth it as the food was always so good and flavourful..... until last night. They seem to have increased their prices a little but have not updated them on their website but the quality of the food has seriously gone down, I understand in this day and age that savings need to be made but it tasted worse than our usual cheaper takeaway. It was very bland with thinner sauces and less, slightly chewy chicken.

Its more of a Bangladeshi cuisine rather than Indian but the chana masala, saag aalo n naan is ok for break sometimes...

Always good food, friendly staff very welcoming. Never disappointed. Keep it up.

Although I have had food here couple of times I usually go to Bipash which i believe is owned by the same owner. Unfortunately food at The Don was very dry and more expensive. Disappointing probably won't try again.

Usually very nice , but the chicken masala made my girlfriend sick, the lamb curry I had were not tender marinated pieces as advertised , they were tough strips of lamb that had just been fried , dry and tough is an understatement, and as for value for money, 2 curry's, 2 rice , 1 sag also, 1 nan bread and poppadoms over 50 quid, was gonna complain but the front to serve what I got , absolutely sure i won't be going back

Since moving to wgc this is our go to Indian take away , fast , polite , food arrives hot and has always been delicious 😋

Great curry house, we're lucky to have them in Welwyn GC

good food, nice staff. what more do you want

Very poor service and sub-standard meals. Very disappointing compared to previous visits well over a year ago. We brought friends having advised them how good it was, such a mistake

Have previously eaten at The Don a couple of times pre covid, so this was the first visit in a while, and sadly a very disappointing one. I called booked the table midweek for Saturday (their main number no one answered on many attemptes and rings out to an EE mobile answerphone, second number answered on second attempt). When we arrived I was greeting my who I think is the manager who seemed very unwelcoming to me coming in. I really felt we were not wanted, he never asked if I had booked for our party of eight. The table was not ready or prepared and the restaurant had only a few tables in use but was busy with takeaways. He pushed some tables together and literally threw some extra cutlery onto the table with a crash as he started to set it up. At this point I already felt like walking out. As the tables space felt quite tight, we pushed them a couple of inches apart to give a little more elbow room. After a while they offered us poppadoms all the time seeming very disinterested. He asked for how many per table and they served one side bit we waited what felt like 5-10 minutes before the second plate arrived for the other side of the table... no apology. It then took a further 15 mins before they took our order and I had to convince some of our group to stay and not leave. It certainly appeared the priority in the restaurant was for takeaways and it seemed very chaotic. Food was to be honest a bit average, and a couple of dishes took a while to come. Positives came from those in our party who had the Don Special King Prawn, and the Shark dish. Potatoes in the Bombay aloo a little over cooked. Then it took ages to get our bill and pay, and the service felt so poor that this was the first time in a long time I felt aggrieved enough to not leave a tip. I'd leave one star, but some of the food was enjoyed so giving two. I won't be back, but I don't think the owners will care.

As per a lot of other reviews I was also over charged by approx £9 on a takeaway order. I had 3 items I never ordered which obviously substituted the items I had ordered that were missing. From my initial call placing the order to arriving and collecting the order I found the staff unwelcoming in comparison to other Indian restaurants and very dis interested. The menu and pricing suggests they should be OR try to indicate they are a upmarket superior establishment in comparison to other local establishments but this really is NOT the case. We are regular Indian cuisine diners and I can honestly say the food here is a complete let down. Although not completely bland the food at best is below what one would expect from a below average Indian takeaway. We would never return to this restaurant and it seems that the Don is slowly losing custom within the local community due to the same reasons - OVER CHARGING - TERRIBLE SERVICE AND DECLINING FOOD QUALITY. The reviews on here aside I know of at least 8 people who have now verbally suggested to others to avoid The Don in recent months. I for one do reserve judgment until I have a personal experience, unfortunately my suggestion now would to also avoid the restaurant. They should certainly go back to the drawing board and restructure across the 3 areas highlighted in this review that’s seem to be repetitive across a lot of other reviews.

The service is very amazingly good 👍 I am enjoying my self with my friend's the staff team are very welcoming and friendly and the food is very amazing thank you for all of your hard work and help God bless you all my friend's and have a really lovely wonderful blessed weekend and a great week ahead 😀 take care of your selves and stay safe my friend's enjoying everything 😊 xXx 👍 I will hilly recommend going there for a meal 😊 xXx

Tad expensive but food outstanding

Genuinely the worst Indian food I've ever had. Bland food all around, the only thing that was nice was the popaddom and mango chutney. The staff were like the blind leading the blind.

Was invited here with friends and have to say it is hands down the best Indian I’ve ever had. The onion chutney with the poppadoms was amazing and unlike any I’d had before - also the Duck Kerala was out of this world! Have yet to see it in another Indian restaurant but it was cooked to perfection and the meat was so lean and tender. Would recommend 100%. Cannot wait until my next visit!

After reading some reviews I decided to take the family here for dinner .What a great desicion truly impressed.The food was delicious and tasty , nicely presented ,the service by the staff was great and the best part Cheap!! ( ps :we don't drink alcohol) .And for all u spice (Heat )lovers I will highly recommend the house special "Jhaal chicken" best way for me to describe this is a "mild" vindaloo with tons of flavours an sooo tasty , absolutely loved it .

Food was superb. Best Saag Paneer I’ve ever had. Inside was nice & friendly staff Look forward to returning.

Been going there for a few years one the best restaurants I’ve ever been too service food brilliant

Take away and eat in, always very nice, great service, nice guys…… recommend 👍🏻

Best Indian restaurant ……ever! (And I’ve eaten in a lot! 🙈🤣) …. Delicious food at reasonable prices. All the staff are fab and so attentive. Can’t praise this place highly enough , love , love, love! ⭐️ ⭐️⭐️⭐️⭐️

Ashraf was fantastic! Great food! Great service

I’ve been slightly generous with my score, it was probably a three and a half but I’ve gone up instead of down because my wife liked it a little more than I did. We went straight into mains as we prefer sides rather than starters, we both had chicken and it was better than many curry houses, not over cooked and in the case of my wife’s dish, well spiced. Flavours were generally good and the onion bhajis had more onion than any other restaurant bhaji I’ve ever eaten (and there’s been hundreds). That would have made them the best ever except they inexplicably added sugar which made them a touch too sweet. Overall we liked the food and would return if in the area.

Very good service, but unfortunately the food wasn't the greatest

I am a local the food isn’t bad but the service is appalling….. I would go more frequently, but I can’t face the lack of enthusiasm. I know a lot of Indian restaurants don’t allow the servers to keep tips, maybe this would give some incentive. They need proper training & left me with a filthy table after our starters (we are clumsy ) without even tidying up they served the mains. Just because of that we halved the tip…. Calling a server over is hard work, there’s one stationed at the bar mainly, another is wandering around, but not looking at each individual table. The food is not the cheapest so you expect a little care & attention to detail. On the plus side the food is decent & the restaurant with a few touches is appealing to the eye. Why be half full when you can fill the restaurant. Add more staff please

Excellent food excellent setvice

The food was very disappointing and tasteless, definitely would not recommend it to anyone and will not be going there again.

Hadn't been there for some years but still nice food. Service was very good, but it was a quiet night.

Good clean restaurant excellent service will be going back again

The food was delightful 🥰 haven't been here since first lockdown, was lovely to be back and experience such a delicious food! Complements to the chef! Thank you ❤

They seem to care more about takeaway orders, not good when I'm out for a rare meal

We decided to order a rather large takeaway from The Don as our usual place was closed. Ordering was a COMPLETE nightmare, I follow a vegan diet for my health & have NEVER had an issue with any restaurant advising me with what I can eat.I ordered all my usual bits & double checked that I could eat my choices. I was told no I couldn't eat the Onion Bhaji or the samosas. I quickly chose something else which ended up being awful, I ate one spoonful and left the rest. The gentleman on the phone did TRY to advise what I could eat but I was told yes then no then yes so didn't have much faith that the food I was ordering was Vegan.I was then told my order of over £100 could NOT be paid for over the phone & I'd have to pay cash. I found that very weird & as a result we all had to get money out.The food has seriously gone downhill from my visit in 2013, I didn't think anything of it.I really do hope the staff can be made aware of which of their dishes is suitable for different dietary requirements & I do hope the food equals itself out.

Never come to this place, service is terrible and dont get me started on the drinks. Coke is just coloured water.Staff have no idea how to give customer service, I came out for a dinner and got it for breakfast it was over 2 and half hours of waiting still waiting. What ever the food tastes like the service has put me off, when I say I will never return .Staff cant even read what you order and have no idea what the food should look like. The food also came out cold and was just placed in a microwave. The waiter was unable to tell that I was female even with a chest of 36DD and called me sir.The food I ordered didn't taste that great and didn't have the main Ingredient which was garlic, therefore could not eat it, but the people I was out with did. If you want to eat at 9pm you must give them your order at 5pm, even with take away. This must be the 3rd time since this place has opened I have visited and its been the same all the time. Please do not visit bipash also same company.

Eaten and taken away for last 4 year. Excellent food and good service. Had loads of takeaways during lockdown and they were always great. We live 7 miles away and have tried a dozen or so nearer indian restaurants. The Don comes out top.

Food was lovely. The nans weren't too heavy or greasy like at some places. The food was hot and served quickly whilst staff were very attentive and friendly.

Very nice meal. And not over priced

We have always enjoyed the great food here. A take out yesterday was a disappointment. The biriyanis were dry was nothing like what used to be nor the curries. Lamb Shudgonde had three dried pieces of lamb, We were so very sad because over the years Don’s have always given us wonderful food. I do hope this is only a blip and our next delivery will be great.The delivery man was friendly and efficient.

Great food and friendly service, but the prices are more London than a local Indian in the burbs...you have to add £3 for rice to most dishes that often cost over £13! It's just too expensive for what it is, so makes us visit them less often.Budget at least £50 - £80 for a couple!And we really dislike them offering Shark...not cool and not in tune with the vibe of the area, which is literally packed with conservationists!!Keep the quality, drop the prices, include rice or bread with every main stop offering endangered species like Shark and you'll do twice the business.

Really nice takeaway, would recommend, portion sizes not the biggest but price is reasonable.

No Indian taste at all. We ordered Lamb balti. In the menu it was 2 chilli sign. Supposed to be spicy but it was sweet. The money you spend quality and quantity were low.

Wanted to phone and order and they told me they was closed before 10pm. Update website not impressed only ever order from them wont be doing it again.

Not been for some time due to lockdown but has always provided great grub. Friendly service too. Can’t wait for lockdown to end to get back!

Ordered a delivery, it was an hour late which was an improvement from the last time we ordered (it never turned up and we were not contacted!). The food was cold and we were overcharged for the privilege!! Would not recommend to anyone!

These guys have always provided great food and great service to us. They had some trouble last night (New Year's Eve) which meant it took 2.5 hours for our food to be delivered but they told us upfront so it was expected, and they still apologised when it came. Food was hot and delicious. Will keep going back.

I use this resturant for a weekly takeaway and i have lost count the amount of times they try and over charge on already expensive food and when you dispute it, they just say, oh sorry and charge you the correct price.Chaek your bill because you will be over charged.

Absolutely amazing food and they are very welcoming. We visit on a weekly basis and the standard of the food and service is just impeccable. Never been disappointed. Must visit and support a local buisness!!

I love this restaurant. I usually order takeaways and the food is delicious, the colours and flavours look and taste natural and delicious. I can’t rate them highly enough.

Ordered a takeaway, got the chicken tikka pieces, and a masala sauce separate. I asked them if they would make the masala sauce spicy and they done it perfect. Chicken tikka is made with fillet strips,... the rice, naan and papadums also tasty and so fresh. Great quality food. I even rang them back to thank the chef.

Friendly staff, good food, never disappoints. All the usual Covid measures in place.

I've been to this restaurant on many occasions, but last Thursday has made me think differently about eating there again.On entering the restaurants, none of the staff wore face masks on. We were directed to our seats and given menus (these hadn't been cleaned either). Half way through eating, we noticed a member of staff cleaning up a table and wiped any remains of food with the used serviette that was left on the table by another party. He proceeded to put table mats and cutlery onto the table WITHOUT sanitising or cleaning this with disinfectant which is unacceptable.I cant fault their food as it is amazing. I would have given this a 5 star but because of their lack of keeping with the COVID guidelines has made me mark this down to 2 stars. Such a shame.

Excellent take away, a bit more expensive than elsewhere, but well worth the extra.

We used this restaurant all the time,but during the eat out to help out scheme. The manager became greedy, to many tables and not enough staff. The staff are fantastic always polite and helpful, it was not there fault. I will never return, which is such a shame.

We order from/visit The Don all the time - it is definitely the best curry restaurant in WGC. I particularly recommend the lamb rogon josh - the lamb is always so tender!

No hand sanitizer and saw them cleaning the tables with used napkins from the last people and then set up table. Food was nice no where near as good as it used to be.

Great quality food and super friendly staff. Award winning for some years in a row for good reason. Highly recommended A+++

Food was lovely. 5 stars for the service