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4.3

Based on 995 opinions finded in 1 websites

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Nº 377 in 762 in Carmarthenshire

Score
OpinionsNoteGoogle9954.3

comment_iconOpinions

Parking is limited for a big hotel

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Barbara Price . 2024-11-29

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Lovely lunch and nice facilities

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Stephanie Jones . 2024-11-26

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Afternoon teas brill thoroughly enjoyed

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Gethin Page . 2024-11-17

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Diplomat Hotel Llanelli .. Another wonderful night celebrating the 50” Anniversary of the Diplomat Hotel.🥂 The Attendance was amazing. It only goes to show the respect and admiration people of Llanelli and Further a field have for Marlene , Paul , Georgina and family . Thank you again for your kind invitation. Susan ( Hairdresser)

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Susan Davies . 2024-11-03

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Great staff, excellent service, and customer care 0

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Kenneth Sharp . 2024-10-06

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Lovely spa hotel! We went here for a fawlty towers night and it was brilliant. We stayed the night and made full use of the spa which was lovely! The rooms were lovely, the staff were brilliant. Overall a really nice hotel! 👌

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Jodie . 2024-08-04

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First time visiting the Diplomat today with my family to have a meal for my birthday. Where to start, my grandmother is a wheelchair user and required the use of the lift to gain access to the restaurant, initially we were having difficulties navigating the lift especially still getting used to using her new powered wheelchair. Staff were so attentive and very helpful especially Sheldon who helped massively throughout the duration of our meal. He helped navigate the wheelchair, the lift, everything! His service was up there with the best, truly kind gem of a gentleman. Service from all the other staff in the restaurant was also great, no complaints. Very attentive and professional. The food was lovely and quality was great. Would definitely be back again! 10/10!

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Lyssa muir . 2024-07-25

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We were booked in to stay here this weekend, unfortunately a few hours into our stay I was taken ill and taken to hospital. The staff were amazing, especially Sheldon. They went above and beyond for us and were asking my husband how I was doing during the rest of his stay. Unfortunately I didn't get to sleep at the hotel, but I know that the room was pristine, the bed was clean, the bathroom was spotless, and as I walked into the reception when we got there, it smelt great! My husband and I have said we will definitely go back there again soon, and hopefully I will be able to enjoy it this time too! Many thanks to the staff once again Ria

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Invisible Warrior . 2024-07-16

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Rooms are spacious, clean, and well equipped, health spa on site is excellent and relaxing. The staff were quite friendly and helpful. Dinner was excellent!

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Anthony Esang . 2024-07-15

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It was my daughter's 30th birthday and we were there for a 'Mother and daughter spa day'. The staff were brilliant and the service was excellent. We had a great time

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Lindsey Jones . 2024-03-16

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Better than other hotels in the area. Very friendly staff.

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Simon Costello . 2024-03-11

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I love staying here, the staff are all very friendly, the food is of a high standard and nothing is ever too much trouble. If your wondering if you should book here - do it you won’t be disappointed.

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Neil Brown . 2024-03-06

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Wonderfully quirky hotel with great food and friendly staff. We thoroughly enjoyed ourselves! Will be back

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Jan Uzzell . 2024-03-04

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We attended a private function at the hotel and were not disappointed.

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Heather Fuller . 2024-03-02

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Lovely hotel ,clean and helpful staff

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Julie Shanks . 2024-03-02

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Nice hotel in a small town not much a round Nice spa and nice rooms friendly staff and lots of rooms for functions

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Katie Curran . 2024-02-26

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