The Diplomat Hotel Restaurant and Spa in Carmarthenshire

Had a spa day given as a present

Nice hotel. Excellent restaurant. Only criticism is the heating of the rooms. Too cold and the duvets were too light.

Although we've stated at this hotel previously. We had a one night stay for my nieces wedding. What a great venue!! The room for the ceremony and the room for breakfast / evening party were just superb! All the staff are so friendly, attentive and they had plenty of staff on shift to make it run smoothly. Hence, my niece was over the moon. The food was hot & delicious, which is always difficult when serving for 50+ people. Our room was spacious and very clean. The small downside was we went to bed early , so the music was loud enough we could feel it through our room . It's only a small negative as the rest of our stay was epic. Well done team Diplomat, you deserve a pat on the back. 👏🏻

First time we have been disappointed by the Diplomat. Boxing Day lunch food uninspiring, dried up macaroni cheese, strange mish mash of dishes on offer and lack of attentive table service noticeable.

Attended for boxing day lunch with my family .It was basically canteen standard food,gloopy congealed macaroni cheese, chilli con carne, chicken tikka masala,some carrots the other veg container was empty but it looked as if it might have been green. Had cheesecake which was dry as no pouring cream provided, similar experience for my wife who had profiteroles,dry,! No smiles on arrival at restaurant entrance,no table service for drinks so had to go to bar for a bottle of wine. Very very disappointed. We will not be going again.

Parking is limited for a big hotel

Lovely lunch and nice facilities

Afternoon teas brill thoroughly enjoyed

Diplomat Hotel Llanelli .. Another wonderful night celebrating the 50” Anniversary of the Diplomat Hotel.🥂 The Attendance was amazing. It only goes to show the respect and admiration people of Llanelli and Further a field have for Marlene , Paul , Georgina and family . Thank you again for your kind invitation. Susan ( Hairdresser)

Great staff, excellent service, and customer care 0

Lovely spa hotel! We went here for a fawlty towers night and it was brilliant. We stayed the night and made full use of the spa which was lovely! The rooms were lovely, the staff were brilliant. Overall a really nice hotel! 👌

First time visiting the Diplomat today with my family to have a meal for my birthday. Where to start, my grandmother is a wheelchair user and required the use of the lift to gain access to the restaurant, initially we were having difficulties navigating the lift especially still getting used to using her new powered wheelchair. Staff were so attentive and very helpful especially Sheldon who helped massively throughout the duration of our meal. He helped navigate the wheelchair, the lift, everything! His service was up there with the best, truly kind gem of a gentleman. Service from all the other staff in the restaurant was also great, no complaints. Very attentive and professional. The food was lovely and quality was great. Would definitely be back again! 10/10!

We were booked in to stay here this weekend, unfortunately a few hours into our stay I was taken ill and taken to hospital. The staff were amazing, especially Sheldon. They went above and beyond for us and were asking my husband how I was doing during the rest of his stay. Unfortunately I didn't get to sleep at the hotel, but I know that the room was pristine, the bed was clean, the bathroom was spotless, and as I walked into the reception when we got there, it smelt great! My husband and I have said we will definitely go back there again soon, and hopefully I will be able to enjoy it this time too! Many thanks to the staff once again Ria

Rooms are spacious, clean, and well equipped, health spa on site is excellent and relaxing. The staff were quite friendly and helpful. Dinner was excellent!

It was my daughter's 30th birthday and we were there for a 'Mother and daughter spa day'. The staff were brilliant and the service was excellent. We had a great time

Better than other hotels in the area. Very friendly staff.

I love staying here, the staff are all very friendly, the food is of a high standard and nothing is ever too much trouble. If your wondering if you should book here - do it you won’t be disappointed.

Wonderfully quirky hotel with great food and friendly staff. We thoroughly enjoyed ourselves! Will be back

We attended a private function at the hotel and were not disappointed.

Lovely hotel ,clean and helpful staff

Nice hotel in a small town not much a round Nice spa and nice rooms friendly staff and lots of rooms for functions