The Crown in Woking

Can’t believe the level of service!! For a start the employee kept sneezing over the food! When finally served and paying I showed her my app with enough points to buy a subway (I have more than enough) I was told I can’t use them to pay and I must pay with card. I told her no as I want to use my points, she then called me stupid! I left the premises very angry. Not great at all Subway! Please sort out your customer service!!!

My panini was cold when I took a bite. The cheese was solid and completely unmelted. Usually the sandwiches here are decent but this was not a very fun experience.

Food quality very poor… What are they managing when serving such pathetic food. Treat day for the kids, which resulted in a cardboard festival of such poor quality. Half filled containers of fries which looked days old and nuggets shrivelled and cold. Keep going and making the shareholders more greedy.

Spur of the moment decision. No queue know why ! For nearly 8 of your English pounds 3 not easily identifiable pieces of chicken ( poor quality pieces - broken bones etc ) a manky portion of chips and a fizzy drink . The coating on the chicken is not what I remember. The very small portion of poor quality chips ( off cuts and rejects ) were over coated in some spicy flavour . The drinks ‘bar’ had two taps for Pepsi max . They offered NO sugared option like Coke or Pepsi . No pepper sachet ! Overpriced rubbish - never again