Based on 8 opinions finded in 1 websites
Based on 8 opinions finded in 1 websites
Nº 173 in 214 in East Dunbartonshire
Nº 27 of 27 British in East Dunbartonshire
Opinions
I eat here regularly with friends as food is generally good. We think Senga is a fantastic member of staff, always has a smile and chats away while doing her work. The younger girls we find to be very rude at times, on more than one occasion they’ve clearly noticed us waiting to be served only to be deliberately ignored. We only come now if Senga is on shift as her customer service is impeccable.
Ginny H . 2023-07-03
MORE AT TripAdvisor
First visit to the cafe and I will not be returning. On first impression the cafe looked nice, well staffed and the cakes on display looked great. On arrival we were told to sit anywhere. After having a read at the menu boards on the wall we decided to go up to the counter to order but we’re told it was table serve and to take a seat. There was only about 4 other tables occupied. And after sitting there for a total of 20 minutes without anyone coming to take an order we walked out. Something I have never done before anywhere. We will not be back.
deborahd111 . 2022-07-29
MORE AT TripAdvisor
Had a couple of family lunches here recently. Good coffee, friendly staff and good food. The place is light and airy, has a high roof space and good air ventilation. The tables are well spaced with the staff heeding the current guidelines which helps to make it an enjoyable experience.
Woolly . 2020-11-09
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I’ve visited here a few times this month and at first the coffee was delicious but lately it has been a bit strong and bitter. My mother always has tea and she says it’s the best cup of tea in Kirkintilloch. Their sticky gingerbread is fantastic and you get a generous slice. We will be back and hopefully the coffee will be back to being really good.
MaryWoodbine . 2020-10-28
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After a few months avoiding this cafe due to dissatisfaction we had lovely soup and sandwich but totally shocked there was no track and trace system in operation we were at a table for two and although there were safety screens up a table of six was set up beside us and man from this table although his back was to me he sat on the bench seat beside me a foot space from me no servers were paying attention and I totally wanted to say something to him in retrospect I should have brought it to the attention of whoever was in charge instead we left not finishing our lunch rather than cause a fuss
TicketyBooGlasgow . 2020-10-14
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We’ve been here several times since it opened and have always enjoyed our food and service but this time was awfully disappointing I usually have an omelette from the breakfast menu which is always lovely I’m afraid I had to send it back so greasy it was horrible and burnt couldn’t even think about trying it I tried soaking it off with a napkin with no success it was more like a crepe only crepes aren’t even that greasy I was offered something else but had no wish to eat anything after that experience,my husband had a roll on sausage how can you go wrong with that ? Well obviously yes ! It was overdone and dry, I have a high sensitivity to caffeine I ordered a decaf coffee it was duly brought just as well I didn’t take a sip the server came back to take it away stating sorry it’s not decaf I’ve given you sorry courtyard but I am definitely hesitant to return
TicketyBooGlasgow . 2019-12-10
MORE AT TripAdvisor
You'd be forgiven for having low expectations of a place in the middle of a shopping centre in Kirkintilloch, but the cakes are very tasty and portion sizes EXTREMELY generous, and the coffee is fresh and tasty. Friendly, efficient and attentive table service and ample space. Try it out.
JPLoughrey . 2019-11-14
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Had to wait for a shoe repair today and spotted this newly refurbished/ changed ownership cafe in the regent centre. Very welcoming environment, staff very attentive, and menu to suit all needs. Really impressed!
Jane C . 2019-10-22
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86 Opinions
I have enjoyed many lovely lunches with friends and family. I also feel comfortable popping in on my own for a freshly baked scone and coffee as the staff are so nice and welcoming.
10 Opinions
Went with my boyfriend for breakfast on a Sunday morning. Ordered 2 hot drinks and 2 full breakfasts. The hot drinks came shortly after but we waited over an hour and still no sign of the breakfasts. We then politely asked how long they’d be as we had something else on afterwards and the staff had to check and came back to say there was an issue with the till processing the order. We were sat right next to the kitchen door and many other customers who came in after us and ordered the same were served within 10/15 minutes. It’s difficult to understand why this was not picked up by the staff before having to ask. By the time we had raised the issue we didn’t have time to wait on them restarting our order so asked for the bill for the hot drinks. At this stage I would have expected at least a good will gesture for the hassle but no they still charged us fully for the drinks and we left. Very poor customer service.
1414 Opinions
Tische und Besteck waren nicht sauber, die hälfte der Karte konnte nicht bestellt werden da die Zutaten fehlten (kann ja mal passieren) zudem war die Pizza und der Burger nicht von hoher Qualität.
224 Opinions
Friendly service, nice lunch, nice setting and ambience. Tends to have a bit of a wait, from my experience. Worth a visit, have been several times.