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4.2

Based on 353 opinions finded in 1 websites

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Nº 170 in 433 in Gloucester

CUSTOMERS TALK ABOUT DISHES WITH..cheesecoffee
Score
OpinionsNoteGoogle3534.2

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Amazing customer service from daisy and Jess 👍 food was amazing thank you - highly recommend.

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Keelin Tippins . 2024-09-21

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The bakery was excellent, but the service left much to be desired. The staff was rather rude, and the drink, which was only available in one size, tasted like water. Additionally, it was quite small and expensive compared to similar offerings at Costa or Starbucks.

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Natchanokphat Yong . 2024-09-15

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We enjoyed our afternoon in the cafe. We had more time to wait for our coach home, B and made us so welcome and comfortable. eing elderly and tired, Julie and Leanne encouraged us to wait with them. Brilliant

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Anne Fraser . 2024-09-05

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Loved it. Staff were excellent. Would come again! Delicious Portuguese tarts.

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Gwyneth Long . 2024-09-05

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Friendly staff, big smiles, lovely pastries and great coffee, what more could you ask for 😁

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Chris Evans . 2024-09-04

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Came here this morning as I was waiting for a tyre to be changed at Quickfit. I had ordered multiple cups of tea and a sausage roll and all was great. Service was really good where I was sitting i could see everyone walk in and out and believe every person got a hello and a goodbye. Very happy will return :)

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Tim Shiers . 2024-09-03

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Best coffee in the Quays. Leanne and her team are so welcoming! Food always looks and tastes good ……

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Zoe Stenning . 2024-08-26

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Very disappointing experience. Food was presented just about luke warm. Food was taken back and, without any coment from manager, taken and reheated. Was returned with comment "steam coming out ". They were also charging 40p for sauces!!! Overall a pretty shoddy outfit.

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Malcolm O'Neill . 2024-08-25

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I work at a local care home and came in today with one of the residents. The staff helped carry the tray and provide us with some extra things we may need such as straws and napkins.

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Lucy Clark . 2024-07-17

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Great coffee. Lovely staff. Nice atmosphere and good music !

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Rosemary Cotterill . 2024-06-12

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Very very nice taste, I liked it very much

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Abdulrahman Zedan . 2024-06-10

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Very welcoming staff. Really good coffee, had cappuccino and decaf. BUT!!!! The bacon & cheese turnovers are the BEST, really good. If you come here, get one…. Or two.

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M Albutt . 2024-06-08

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Great Service and amazing food, I managed retirement complex in Gloucester and we ordered a large takeaway order for my home owners, they said the Cornish pasty were amazing , they were still piping hot when we get them, Thank you Leanne and the Cornish bakery, Team, we will definitely be using your services again.

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Vince Price (Vince) . 2024-05-24

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Very nice food and a nice coffee .

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charlie ryder . 2024-05-05

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Never heard of Cornish Pudding before. The lovely staff told me it's like bread pudding but made with their pastries. Well it's like a posh bread pudding! Pastries with custard topped with blueberries. There was obviously some chocolate drops in one pastry. Most delicious.

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Carena Sharpley . 2024-04-24

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They push you to get as many sales as possible in a short period of time. I hadn't even finished my order and another person was pushed infront of me to pay. Very unprofessional..... on the plus, the food was ok but not worth the absolute high prices

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Amber McCay-Collins . 2024-04-20

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Lovely food and service. Coffee was great too

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George Vaughan . 2024-04-07

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Came today, place was lovely and clean, food was fantastic and service was brilliant couldn't of asked for a better experience.

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Rebecca Edwards . 2024-04-05

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Brilliant food, friendly staff. Everyone works so fast.

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Julie Fielding . 2024-03-21

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Absolutely disgusted! NO CASH PAYMENT ALLOWED. Unless you have a BANK ACCOUNT YOU DO NOT GET SERVED THATS WHAT HAPPENED TO ME

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Mr Mr . 2024-03-20

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The bacon and cheese wrap I had was absolutely amazing Tasty too Fully recommend Lovely service and friendly

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Sarah Nicholson . 2024-03-13

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The chain may have some excellent locales but the Quays, Gloucester is full of people in a hurry so even the ones who "eat in" are in a hurry.

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Frank Anthony . 2024-02-20

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Had a traditional large Pasty and coffee at the Cornish Bakery. Both were absolutely spot on. Coffee was miles better than the popular branded coffee next door and half the price.

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Colin Dawson . 2024-02-10

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Very nice! The bakery was very clean and the employees were lovely.

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Emily Hudson . 2024-02-06

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their coffee is quite creamy with the oatmilk i had, syrups and vegan options available as well! nice place to work at, i stayed a few hours and had a rasberry croissant and cauliflower pasty, everything i had was vegan and really good, will be coming back :)

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anda 1024 . 2024-02-01

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Good variety of pasties and cakes

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Richard Thomas . 2024-01-28

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This place makes the best pasty in Gloucester, I go there for lunch eveytime I visit Gloucester Quays outlet. The place is always busy but atmosphere is good. My favourite pasty is Bacon, Leek and Cheese, so yummy :)

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Andzej Gurski . 2024-01-21

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A nice touch of Cornwall in Gloucester. Can't beat a good pastie.

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Bruce Stacey . 2024-01-14

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Loved the home made pasty, nice facilities with good food on offer in nice surroundings

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martin allsopp . 2023-12-15

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Lovely pasties and cup of tea , and cappuccino and carrot cake.

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David Griffiths . 2023-12-10

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Very disappointed, as plates and cups very dirty with food stains and food on. Although items were replaced I did not enjoy my food and the experience was spoilt. I found staff not very friendly and looked unhappy, although were polite. I feel better cleaning and customer service needs to be improved. I would use or recommend this bakery.

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Valerie Lloyd . 2023-12-03

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Brilliant very friendly not expensive and good pasties. Bonus

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Harry Fletcher . 2023-12-03

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Only stopped for coffee but the look and smell of the food was wonderful

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Christine Argyle . 2023-11-30

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Myself , my child and friend went on a Saturday lunch time, we had the most delicious pasties, daughter had a sausage roll, they were all delicious. Service was really quick, plenty of staff working. Really friendly, constantly watching staff being busy cleaning tables etc Had the plain scones on another occasion… absolutely to die for , the best scones I’ve ever tasted

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Sue Smith . 2023-11-12

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Very busy today in Gloucester bakery but still very good food and coffee staff always polite and welcoming

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Kelly . 2023-10-28

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Come here for lunch all the time, reasonably priced and good food. Charlie and Leanne always look after me and their customer service is great.

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Tom Ostaszewski . 2023-10-28

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We called into this bakery for a treat while on a trip to Gloucester Quays. The Pasty at best was luke warm. The staff at best were slow and not friendly. This is a overpriced un friendly eatery. My advice is to give it a miss.

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Tony Pitt . 2023-10-27

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Thought the 2 pastys were expensive circa £4+ each from memory. The pastry wasn't completely cooked in a few areas but at least it was piping hot and the filling was OK. Service was friendly but the pasties are only labelled customer side, so they didn't know what was what, and you have to shuffle back down the queue to show them?!

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Richard G . 2023-10-25

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Really great place to stop at the Quays. Food selection is big and the coffee is always just right. The team are always cheerful even if it's busy so I never mind the wait. My go to is the cherry almond croissant and a flat white. Just what I need to keep me going!

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Luna Roscoe . 2023-08-31

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Good morning to all. Absouletly superb service and the staff are amazing as been well trained by the manager leanne. i am a regular since last 5 years. Cant find any fault at all. It goes without the food quality is consistent and great, clean and hygienic. One word only. Superb.

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Abdul Patel . 2023-08-25

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I enjoy an evening here every week while my daughter attends tutoring. Such welcoming staff, especially Charlie. My children look forward to their treats for the following morning and it has now become a pit stop for our entire family each time we visit the quays.

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donna mallaburn . 2023-08-22

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Very friendly, great food and.drink. Thank you

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Janet . 2023-08-18

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it was a cold and rainy Saturday and I, like just about everybody else in Gloucester Quays, craved warmth and sustenance. There was a queue into the shop but I was drawn in by the delicious smell of pasties so decided to try The Cornish Bakery. The staff were all working like crazy, trying to keep up with the demand. I had been going to order a pasty but when it came to my time to order, found myself ordering the goats cheese and chorizo Spanish omelette. I don't know what possessed me when the pies were clearly very fresh and looked so enticing, but it just felt more brunchy. I asked for it to be heated. I also ordered cappuccino and Portuguese custard tart. By the time I sat down, the omelette was nearly cold. It was kind of ok, but I didn't feel like finishing it, despite being hungry, and have to say it's still repeating on me five hours later, which doesn't seem right. The custard tart tasted nice but had an eyelash in it, which was a bit off-putting. The coffee was disgusting - very bitter (and lukewarm). I do know my coffees, having brewed my own for thirty years or more, so it wasn't that it was too strong; it just had a most unpleasant flavour and I left it after a couple of sips. So, although this place is clearly popular, I'm afraid I won't be visiting again.

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Madeleine Edwards . 2023-08-13

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My first visit after the decoration change store looks so nice and bright and the staff are lovely as ever

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Iwona Zielinska . 2023-08-01

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I had cheese onion pasty with a coffee with oat milk. I come here as a regular so Olivia knows my order and makes it for me without asking. Great

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swearatmegordon N . 2023-07-28

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coffee is much better than costa, Liv makes the best coffee in the quays 😎

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Thorson Weiss . 2023-07-28

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Overall nice place with a good selection, Olivia was lovely when I visited.

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julie blythe . 2023-07-25

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Very nice food, and good coffee that was served up by Olivia! Had an excellent time while there.

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Triruntu . 2023-07-24

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I used to be a regular customer at this place, but now I will need to find another cafeteria to sit in and enjoy my coffee. I am extremely disappointed with the behavior of one of the staff members that occurred on Sat, July 8th, around 11 am. The curvy lady with blond hair in a ponytail and glasses was acting very strangely. I felt sorry for the other staff members because she was throwing plates and other items around aggressively, and her vibes were really negative. She may have held a higher position than the rest of the staff, but that doesn't give her the right to behave in such a manner. The whole situation looked really bad, and I don't believe this kind of behavior should be allowed. Other customers seemed to be a bit confused as well.

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Paulina K . 2023-07-15

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Visted gloucester today had a trad and strawberry shake amazing! Served by steph, jasmine and charlie

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_Kiebo . 2023-07-13

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Great service by a lovely lady called Olivia. Wonderful fresh tasty food.

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girlisagoonie . 2023-07-08

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Lovely place I always come to finish my work with lovely cup of tea. Staff always nice and friendly was served by jess and Charlie today. Nice atmosphere

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stuart macdonald . 2023-07-06

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Lovely and friendly staff. Food is really good especially the Bacon, leek and cheese pasty! The white hot chocolate is to die for! Perfect for running in on my break. Would recommend!

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Sophie-Mae Riley . 2023-06-17

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Staff didn’t make me aware that the pasty was ready. I had to queue up again holding my baby and pay separately even though they saw me waiting. Poor service.

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Wing Yan Li . 2023-06-12

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What amazing service we have received. Went in to get a coffee and ended up getting a school donation for our year 6 leavers just from a general conversation. This is why we should support local businesses. Great produce and great friendly service. Xxx

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Beth Brereton . 2023-05-14

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I came to the bakery to get a traditional service was perfect clean environment and polite staff and nice coffee

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Blake Etheridge . 2023-05-11

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First time in a corniche bakery. The drinks were very nice. I had a bacon and cheese turnover, it wasn't great, the bacon was very salty and it wasn't that great. I would pop back in for drinks.

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Clare Cox . 2023-05-05

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Excellent smooth coffee & gorgeous Cornish pasties. Well priced, friendly staff & clean cafe.

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Emma Gunatilleke . 2023-04-30

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Excellent value for money, staff friendly and helpful.

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Mark Burley . 2023-04-23

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Lovely sausage rolls and they do 20 per cent discount for Blue Light cardholders

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Kathrine Gibbons . 2023-04-09

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THIS IS VERY VERY DISAPPOINTING AND VERY UTTERLY RUDE. We went there to have just a coffee and a cake. It wouldn't even take us 30 min to finish all that. Reached to the place at 19:00, the staff there was very rude and told us they only do take away. We respected the decision that they were closing at 20:00 but we said can we eat from the takeaway bag, however, the staff was very rude. We dont understand why would they speak to us so rudely and why did they stop us from eating even if it was in a takeaway bag. the closing was at 20:00 and they would have 1 hour to clean and do closing. Very disappointed and very very angry at the staff how they spoke to us and their service.

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Alina Gurung . 2023-04-04

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Where else would a Cornishman go for breakfast. Lovely staff, even 'mum and daughter' know my order as I walk in. Like the refurb, always a pleasure to go there 👍👍

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Brian Crago . 2023-03-29

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Visited on Sunday for lunch and had a coffee and a pasty, great service, great food. Will be back soon 😊

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jo h . 2023-03-23

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Gloucester Quays Cornish Bakery…absolutely fantastic. Wonderful oat milk late, and a beautiful Cherry and Almond Croissant. The music was at the right level I could talk to the person I was with, and the lighting was so good I could see them too! Staff were super lovely. Looking forward to my next visit.

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Rachel Bushell . 2023-03-19

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My family visited yesterday and bought pasties - we all came down with food poisoning within 3 hours and have been really ill. Avoid!!

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Sophie . 2023-03-06

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Had a great coffee and a delicious cherry and almond croissant Leanne, Millie and Jo were super friendly I can’t wait until my next visit

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Mickey G . 2023-02-13

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Great friendly service with freshly baked, fully filled, yummy pasties & a huge variety of other options too! Seating & tables were clean & well spaced out. Highly recommend

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Rachel Roberts . 2023-02-11

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Nice place for coffee and snack 😋 👌

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Alex Sorrell . 2023-02-01

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Great coffee, lovely big scone.

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andrew wigmore . 2023-01-22

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Lovely drink and food, all served by very friendly staff .

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Rachel Powell . 2023-01-20

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Lovely coffee, great choice of hot and cold food .

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Lynda Hucker . 2023-01-19

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Stopped here for a bite to eat when couldn't get into restaurants, food not cheap, not many tables and had to queue for a while before entering the store

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Big Jim G . 2022-12-29

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Nice place and nice Coffee. The pasties are fairly pricey. But are very nice.

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D Hughes . 2022-12-22

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Luv the coffee surved here, also nice pastes and other things to enjoy with your coffee

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Tony Beirne . 2022-12-20

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Busy. Had to wait for seat. Joined a lady on her own. She was pleased to have company. Pasty was delicious hot and filled to edges with good quality filling. Coffee was great tasting if a little small compared to a Maximo at Costa. Assistant got me a second coffee which avoided me standing in queue again.

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Diane Todd . 2022-12-19

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Nice pasties, little unsure about the brown source. Why not make your own chuckney. Will eat there again when visiting.

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Mark Waldron . 2022-12-15

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It served OK as a place to stop for drinks. Nothing bad, just not for me.

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Janine Clements . 2022-12-08

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Myself and my Family love the pasties and sausage rolls here but does seem a bit over priced for what it is.

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Ads Grimmett . 2022-12-02

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Very tasty pasties cooked fresh in shop

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Malcolm Edwards . 2022-12-01

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It was ok but very cold inside we had to eat with our coats on.

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Ange . 2022-11-25

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Best pasties outside of Cornwall

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Wayne Hands . 2022-09-07

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Food really good. The eating area just average

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robert yates . 2022-08-15

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Great customer service and a modern sitting area to enjoy you pastry , great experience

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josh righton . 2022-07-27

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Lovely pasties xx friendly staff xx

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Jayne McDougall . 2022-07-25

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6 members of staff, all serving, neither of them knew what the other was doing..my order was taken and paid for, then I was told I would have to wait 3 minutes, after 2 minutes was told we would wait a further 8 mins!! Staff were rude and unfortunately the pasty was horrible, no seasoning, so asked for salt & pepper, and had to wait to be brought this too!! Shame as been there several times and the pasties were good, but will never go back!

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Andrea Richards . 2022-07-24

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I love coming to the Quays Cornish Bakery. Staff are very friendly and everything is so tasty

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Keith Williams . 2022-06-15

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Good coffee, fine selection of food. Cakes, pastries and savoury items. Friendly and helpful staff.

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Ted B . 2022-06-15

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Very taste Tai chicken pasty, staff friendly and helpful, clean and hygiene.

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Chris Burras . 2022-05-11

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Food was amazing. Leanne and Rebecca were really helpful and kind. Made to feel very welcome.

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Michelle Herbert . 2022-04-01

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Okay but a bit pricey. Went in for breakfast, but couldn't justify paying nearly £4 for a bacon sandwich. Nice coffee though.

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Darrell Townsend . 2022-03-19

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Best pasties in Gloucester any chance of a free one 😉😉

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ROBIN F.C Ballard . 2022-03-08

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Went in on Sunday 27th for some coffee and cake and was served by a lovely young lady, didn’t quite catch her name but was petite with longer dark hair. lovely service ! would definitely recommend

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Rosie Preece . 2022-03-01

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Very good pit spot in the quays. Limited veggie options though. We had the onion bhaji pasty and cream tea. All good and tasty. More veggie options please. Will return

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M PUC . 2022-02-24

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Terrible service no cutlery just slap the food on your tray and do not accept the queen's money card only... never use again

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Leon Neil . 2022-02-19

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Today l had a bad experience at the Cornish Bakery. I have ordered 2 hot chocolates and 2 croissants take away. We took our purchase and sat outside at one of the shops table. One of the shops staff came out and told us that we can't sit down and drink our hot chocolate there even that we have paid the same price as drinking in. Really disappointed treatment as tourist probably the treatment was different if we were locals

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Alex Dobre . 2022-02-14

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Food was not good soggy rolls not good enough

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eunice roberts . 2022-01-21

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Not a nice service from staff members. Tables along with chairs were covered in flaky pastry, not at all clean.

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Gemma Evans . 2022-01-04

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Didn't have much choice on my visit on Boxing day

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Pippa AstburyClark . 2021-12-28

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Handy stop for a quick pasty, cake and coffee before a round of shopping .

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Bob Moseley . 2021-12-10

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Yeah not bad lo action to eat. The queue was long but the staff seemed to serve very quickly so not waiting to long. Only one moan and that was area to eat outside the shop seemed very congested for people to access tables and this could of been improved by them organising ta les better near to entrance

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Colin Tickner . 2021-12-05

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