Based on 27 opinions finded in 1 websites
Opinions
Refused to serve tap water along with coffees and a meal. Was told they only 'have' bottled water. This is literally against the law so improve your standards
Rebecca Lowndes . 2024-11-17
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Very disappointed with lack of service, just went in with friend for food, sat there for over 7min, and no one came to help or assist us. Instead they were sat on step outside, didn't have a clue new customers were waiting to be served.
Lisa Jones . 2024-10-04
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Whatever you do DO NOT eat here, came for breakfast no staff present they was more concerned about wanting to be in the kitchen. to wait at least 10 minutes to be served. And when the food came it was all burnt the toast was rock hard and had to ask for butter. It wasn't worth the price I paid. And as for the tolielts having to ask permission to go the tolielt and wait for staff to open the door felt like I was back in school. AVOID this place. The fact that it was empty when walked in should of been a clue.
Nicole Murphy . 2024-09-29
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ZERO STARS!!! ABSOLUTELY DISGUSTING, no staff present. When they were, they were utterly rude. Over priced rubbish food. Only cold drink offered was j20 and bottled water. Toast came with no butter, bacon & sausage were chargrilled (black) Multiple people came in and walked out due to lack of staff. Staff stood in the kitchen talking to "chef" One staff members clothes were covered in animal hair!! Had to ask twice for our drinks to be brought over. The young lad is beyond ignorant I would NEVER step foot in this place again!! The toilets are disgusting, feaces all over one of the toilets!!
Amy Galloway . 2024-09-22
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0 stars ! Went in with mum who is on a mobility scooter there was a little ramp instead of a step . Totally empty apart from a couple having coffee and an older lady being served . We chose a table right in the far corner so we wouldn't be in the way .mum parked the scooter and got off supported by a walking stick and took a few steps to join me at the counter as there were no menus on the table . The server then chose to inform us that the scooter wasn't allowed in the cafe it had to be left outside . We were quite supised as it had taken her a while to inform us . We said it was crazy as there was plenty of room and did this apply to other mobility aids , we were rudely told it wasn't her rules and that 'she can walk' referring to mum . She then said that no other cafe in Mostyn street let scooters in, which is a total lie as we went across the road directly opposite and us and scooter were welcomed by lovely staff !! Looking at other reviews on here she did us a favour ! But in 22 years of my mum having a scooter she has never been so humiliated
sarah . 2024-09-11
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Had breakfast 2 days in a row very nice.all breakfast spot and lively ingredients good quality.service very good would go again when visiting llandudno again
stephen roach . 2024-08-23
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Walked in and sat down, we were a family of 6. No staff present but a few tables taken up. A lady appeared with glasses, who didn’t even greet us, shouted across to us we aren’t even cooking dinner yet we’re just getting over breakfast. When my mother in law asked how long before they started cooking again she blanked us. We got up and walked out took our custom and money elsewhere. If she had come out and said I’m so sorry we are running behind can I get you a drink ( obviously we would pay) we would have stayed. It’s how rude she was.
Sophia Macowecky . 2024-08-22
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Was surprised at how good the food was. We ordered the mac and cheese, chilli con carne, and prawn tagliatelle. All meals were very good and well seasoned, especially the prawn tag. Had to wait a little while to order unfortunately as there were only 2 people in the main cafe area. Toilet facilities are available and they are clean, just be careful as one of the stalls didnt have toilet paper. Definitely wouldnt mind coming again as the food was delicious.
Nikola Gorlikowska . 2024-07-13
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Can't give stars as cake s were disgusting cups were absolutely filthy first time in Wales but the continental cafe has let it down
Dorothy Mackin . 2024-05-19
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Only customer in, and we were served cold coffee, toilets were disgustingly filthy, looked like they had not been cleaned in months if at all. Replacement coffee was hotter but not nice, would not use again.
val cook (Vee) . 2023-11-03
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Very expensive average tasting egg custard £ 3.20 each. Coffee weak and tasteless. Never again !!!
Janet Wruszek . 2023-08-15
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Shame, looked nice from outside although empty. Popped in with family, took forever to order coffees and drinks. No soft drinks available, only hot drinks once they worked our the coffee machine. No cream or marshmallows for hotchoc. No customer service or interaction. No toilet facilities. Very expensive for not alot. Must improve hygiene, products and service if they want to succeed. I shan't be returning
Emma Crookes . 2023-08-09
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No customer service,no toilets,when they spilt coffee beans they swept it up with their hands and still put in in to the grinder to make drinks no soft drinks just hot not ideal for kids in the summer , there also was fruit flies everywhere they also could not work the card reader properly and didn't press they pay option so we waited for that and they forgot and everything is overpriced
Micro . 2023-08-09
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Cakes are extremely overpriced almost £10 for a apple turnover and a custard slice, I now know why the place was empty, pop across the road to Greggs the food is just as good and a lot lighter on the pocket.
Chris Dunn . 2023-08-06
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Unhelpful staff not interested in the customer. Cakes dry. Expensive. No toilet - thought it was a legal requirement if providing food and drink for consumption on the premises. Don't bother. Take your custom elsewhere where you'll be appreciated.
Terry Gingell . 2023-07-23
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Newly opened - service very nice but the cakes were not so fresh. Ther is also no toilet- for a place of that size a bit unusual and inconvenient
janetta k . 2023-07-05
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No toilet facilities No atmosphere good service from a young girl on her own
pauline Bridgwood . 2023-07-04
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No skimed or semi skimed milk staff look lost. Lady in front of me walked out when they tried to overcharge for her lattes i alsoleft without purchasing do not recommend
Brenda Kerslake . 2023-06-17
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Low scores in view of the fact that the owners seem to shun publicity, no opening times shown, no website , no phone number, sitting outside at 10:10 , lights on but no one at home literally
Colin . 2023-05-11
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I've been attempting to try this place out for several days now ever since I noticed it was finally (newly) opened ~ however due to a lack of information - opening times, phone no etc. I have yet to succeed. This morning I walked past just after 10am and it was closed, driving past at 11.45 noticed the doors open so went round the corner to park..... walked back and by the time I reached it at 11.50 it was closed again. Not an ideal way to attract customers ~ even a handwritten list of opening times taped to the door would be helpful.!
Carole Wayne . 2023-05-11
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Nice little cafe lovely staff and the cakes are delicious... definitely worth a visit 😊
Alexander Hayward . 2023-05-10
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1268 Opinions
Don’t be too harsh on this place I came in asked for fish cake and large chips and even though I thought I’d have to wait guy was friendly and served me in minutes fish cake tasty af and chips fat and tasty unlike the highly rated one down the street this places uses vegetable oil and not animal fat and it tastes lovely and not greasy Give them another try pls
3 Opinions
Oh Dear God What’s an absolute car crash of a business, rather entertaining to be honest. The problem with setting up a business inside another business is that if everybody isn’t onboard then it turn into a CarryOn movie. We visited this place as we had heard great things about these burgers. But been able to make a burger is very different from running a business or even serving a burger to a table. The FATCATS staff have no interest in dealing with anything about the burger business. The food had to be ordered on an app, with a minimum order of £20 which is outrageous for a burger. When the burger arrived we had the honour of receiving it in a plastic tray with wooden cutlery by 2 young lads that looked liked they just come off the streets after playing football with there mate. BUT EVEN WITH ALL THE NEGATIVE THE BURGERS ARE INCREDABLE
4 Opinions
Visted several times looking for vegan sushi rolls but never have any! Asked the guy one time and he just said "it's too early it's not out yet" it was lunch time and full of meat and fish sushi rolls! Surely it's not hard to make some vegan up early on aswell?! Found member of staff rude and clearly they don't like making plant based sushi rolls!!! Rubbish!
1 Opinions
After several visits here, last few visits I've been very dissapointed with standard of service, such a simple request " please don't put the two separate cakes on one plate" and get disgusting looks off catering manager. Yesterday was final nail in coffin when the was insufficient hot water in our tea pot, I returned and politely asked for more up water when member of staff did top up hot water butthen added some sarcastic comment. I will never go there again, I will spend my money in better managed cafes in llandudno and happier surroundings with friendlier staff😃